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Novotel Cairns Oasis Resort

4.0 of 5 122 Lake Street, Cairns, Queensland 4870, Australia
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Novotel Cairns Oasis Resort
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Novotel Cairns Oasis Resort
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1,482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have just come back from a 3 day stay at the Novotel Cairns despite reading the past reviews decided to give it a crack anyhow as you would expect Novotel to be up there with the other 4 & 5 star hotels. In fairness though the staff were very friendly indeed and Novotel management should be thankful for them.... More 

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gold coast australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

The only good thing about this hotel was the friendly bar guy Tim. The other bar guy could not speak English when I asked if they had bug spray as serval missiles about. They have a really bad bat problem in trees nearby and they are very loud although this didn't bother my room you had to be careful when... More 

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1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

If you are looking for a holiday experience remniscant of the 70s, then look for no further. This is the first night of my stay and I almost can't bear the thought of a second night. Instead of the sophistication you'd expect from the Novotel brand, I found the bathroom to be awfully outdated. As well as that, the air... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We are here for 4 nights and I already think a review is needed. Day 1 so far... we had to parade around the swimming pool looking for beach towels to be told they are at reception. Why we didn't get them on check in is beyond me when the manager specifically pointed out the pool, approx 15 sun loungers... More 

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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've been in Australia for the last 5 weeks and this would be my 9th hotel and so far my least favorite. I think this place is more suitable for people who are looking for a place where their kids can run around and scream while they pretend not to notice them, on one hand I can't blame them since... More 

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11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for 3 nights recently, rooms are comfortable and clean although a little outdated. The pool bar closes very early in the day, returning from from a day trip on the reef it would have been nice to have drinks served in this area instead of using the inside facilities. Pool side wait staff would be nice instead of... More 

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Top Contributor
51 reviews 51 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The reviews here were not good and they were right. Yes, the sand pool is great but never has beach towels.The rooms need a serious up lift. Staff seems helpfull but have an attitude...whatever is wrong is the responsibility of the management

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 5 nights in a room overlooking the pool and were very reluctant after reading reviews. Our stay was very enjoyable. Breakfast was nice. Your desk ladies were all very helpful. Location was perfect as was pool. Rod a little tired but very clean. Would stay again

Was this review helpful? Yes 2
Nhulunbuy, Australia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for three nights in January 2015. Hotel old and tired. Beds softest and all family unable to sleep properly - raised this issue with staff with no response. Other people we know were there also and experienced the same. Fairly well booked out and not coping at all - constantly out of pool towels, housekeeping turning up at odd... More 

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Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#26 Luxury Hotel in Cairns

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Hotel & grounds (48)
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Room/suite (83)
Pool/beach area (53)
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