We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Cairns Oasis Resort

Hotel website
122 Lake Street, Cairns, Queensland 4870, Australia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Cairns Oasis Resort
Professional photos View all
Browse nearby
Novotel Cairns Oasis Resort
Write a Review

1,550 reviews from our community

Traveler rating
    328
    625
    394
    137
    66
See reviews for
449
606
96
165
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1550)
  • Mar-May only
    (355)
  • Jun-Aug only
    (402)
  • Sep-Nov only
    (395)
  • Dec-Feb only
    (398)
All months
Townsville, Australia
Top Contributor
65 reviews 65 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here over the Easter weekend and really loved how close this hotel was to the esplanade and the restaurants. Clean rooms, comfy beds and a good view since we got a pool view. Would certainly stay here again.

Was this review helpful? Yes
Australia
Top Contributor
93 reviews 93 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From booking to check out it was a breeze. Stayed two nights and have nothing much to complain about. Room was exceptionally clean and the bed extremely comfortable. Every staff member we met were friendly and very professional. They were very considerate in trying to help us with our flight check ins and boarding passes. Did not eat at the... More 

Was this review helpful? Yes
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Ktish64, Thank you for your comments about your recent stay with us and I will pass on your positive comments to the team about how they engaged with you. We hope you enjoyed Cairns and we look forward to welcoming you back to the hotel on your next visit. Regards, Peter More 

Wangaratta, Australia
Top Contributor
60 reviews 60 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we had a great week staying at the Novotel. The pool area was great with a swim up bar. Centrally located, closer than most hotels in similar price range to the esplanade which was great to walk to the restaurants and marina. Our bed could have been improved with a new mattress. We sank in it and it was... More 

Was this review helpful? Yes
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Zoedunstan, Thank you for your comments about your recent stay with us when visiting Cairns. I do apologise that your requests for extra pillows was never followed through and will be following up to see how this could have happened and put procedures in place from stopping this from happening in the future. We are in the middle of... More 

Green Bay, Wisconsin
Top Contributor
77 reviews 77 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms were clean and up to date. We were very comfortable and not far from the esplanade and the waterfront activities. The pool is beautiful with sand on one end. We enjoyed our stay and would stay here again without hesitation.

Was this review helpful? Yes
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Iliketoeateat, Thank you for your comments about your stay when visiting Cairns. It is pleasing to hear that you enjoyed our facilities and that we were able to look after you. Our Pool is a great place to relax and unwind or plan your activities, and the hotel is so well located as you found out that everything is... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The pool area is really lovely - we spent a couple of days hanging around it. The location is great - short walk to the esplanade or the centre of Cairns. The room was not great - really tired looking and smelt of mould. When we were leaving I found the culprit, the corner of the fridge cabinet was covered... More 

Was this review helpful? Yes
Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

went for 2 nights and the pool was great beds were comfy great service walking distance within the city and night markets. great price seeing that I paid for brekkie too. the only bad thing was the bats. the smell was horibal my daughter couldn't handle the smell she blocked her nose until I said I couldn't smell it any... More 

Was this review helpful? Yes
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Jasmine O, Thank you for your comments about your recent stay at the hotel when visiting Cairns. The bats that roost in the trees surrounding the hotel are a protected species and we are working with Council on a relocation programme that ensures we meet all State and Federal legislation. It is pleasing to hear that apart from the... More 

Gold Coast, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We just had one night here over the Easter holiday, good value for money, we paid $138 which included a buffet breakfast. Good location for The Esplanade, Pier or City, easy walking distance. Clean room and easy check in and I think good value for money as it included brekkie. Only one minor complaint, the air con was a bit... More 

Was this review helpful? Yes
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Davedinosaur, Thank you for your comments about your recent stay with us. I am glad that we were able to look after you on your visit to Cairns. We do have a regular programme that checks our air conditioners and I do apologise that yours was a little loud and we are making our Ac's a priority during the... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for our one year anniversary. The facilities where good, quite good value for money. Location the the city center was great. On our stay a wedding was on the Saturday, meaning the pool area was closed. However the remaining few days where good. The sand pool and bar area, was great for a lazy... More 

Was this review helpful? Yes 1
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear 88EmmaS, Thank you for sharing your one year anniversary with us and that it was relaxing and fun filled... We look forward to welcoming you back on your next break to Cairns, Kind Regards, Peter More 

Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pros: 1-SAnd in pool to keep kids entertained and to stop them hurting them-selves 2-Smaller pool for smaller children especially toddlers 3-Cheap, Value for money 4-Clean, no problems with the bathroom's cleanliness 5-Great breakfast buffet, plenty to choose from Cons: 1-Rooms a little small, but not unbearable

Was this review helpful? Yes 1
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Jeffthetraveller, Thank you for your comments about your recent stay. We do have a great area for the kids to enjoy themselves on our beach area in our pool that is also close to the toddlers pool area so is the perfect place to park yourself while the kids and you enjoy yourselves. And our loaction is so centrally... More 

Questions? Get answers from hotel staff and past guests. Ask a question

362 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (311)
Viewed
View from room (18)
Viewed
Hotel & grounds (50)
Viewed
Room/suite (85)
Viewed
Pool/beach area (57)
Viewed
Dining (18)
Viewed
Bathroom (22)
Viewed
Family/play areas (3)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (13)
Viewed
Dining (5)
Viewed
Pool/beach area (5)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question