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All 66 Cairns hotels

Novotel Cairns Oasis Resort

4.0 of 5 Hotel   |   122 Lake Street, Cairns, Queensland 4870, Australia
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Novotel Cairns Oasis Resort
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Ranked #38 of 66 Hotels in Cairns
A recent review
3 of 5 stars reviewed 4 days ago
Adrian L Los Angeles
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1,371 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
Top Contributor
65 reviews 65 reviews
63 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here for a quick overnight and have mixed feeling about this Novotel property. Check in and check out were efficient and the staffs were very friendly and helpful. I read some of the staff problem noted here but don't notice any particular attitude problems. The location of the hotel is great, as Cairns esplanade is just a... More

Was this review helpful? Yes 2
Top Contributor
82 reviews 82 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The rooms are largish and King beds are great. We were lucky enough to be upgraded to a pool view room, same rooms but better view. We stayed for 5 days again. The pool was quite cold for September but kids didn't seem to mind. The swim up bar and pool side food delivery is good. The hotel is well... More

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Newton, MA
Top Contributor
53 reviews 53 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here two different times before and after a Barrier Reef cruise. The reception, the room, the pool, the breakfast, and the comfort of the relatively large room were consistently positive and pleasant. We appreciated the self-serve laundry available to guests. Beds were very comfortable, rooms were quiet, and the large pool was a pleasure. Would certainly return.

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible check-in experience form Andrew, I have never felt so unwelcome in a hotel, and I have platinum level membership. The hotel needs a good clean, it feels like they have given up on it. would not go back

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 4
Melbourne, Australia
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I’ve never ever been inspired, to write a review, be it good or bad… Until now. By the end of our 5 day stay, it was a running joke between my boyfriend and myself just how bad the service at this place was. We arrived to stay Thur-Mon for a friend’s wedding. The wedding was being held at the venue... More

Was this review helpful? Yes 5
Perth, Australia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We had three nights at Novotel Cairns, as soon as we walked in had to return cushion on bed, covered in dribble stains, yuk! turned back cover to revell filthly doona, had that replaced. Very noisy too, as there was a self opening door that was outside room, room 120, and its automatically opened and closed all night, right on... More

Was this review helpful? Yes 2
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a couple of nights in August. It was in a good central location. Room was clean. Bed comfortable. It was a good, standard hotel room. Nothing to rave about, but nothing to complain about either.

Was this review helpful? Yes 1
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Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns

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