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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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Ranked #48 of 66 hotels in Cairns
A recent review
3 of 5 stars reviewed today
John4017 Brisbane, Australia
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195 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Brisbane, Australia
Top Contributor
115 reviews 115 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed today NEW

I stayed 5 nights and the rooms are ok and the bed fine. I didn't eat in but the restaurant seemed fine with a good selection of dishes. Overall the place is looking a little tired, rusty shower fittings etc. The staff were great though and it is in a very central location close to the casino and esplanade. I'd... More

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Innisfail, Australia
1 review
5 of 5 stars Reviewed today NEW

Excellent location, rooms were decent, beds comfy and friendly service. Great price on the room. Have stayed in others that were not as central or as nice for more money. Easy walking distance for entertainment, dining or shopping. Thanks Rydges :)

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Myself and 4 other colleagues spent 5 nights at the Rydges back in May for business. Impressions were quite negative: * Showers disgustingly rusty * Dust and mould everywhere * Dead cockroaches and hair found within bed linens * I personally had a piece of chocolate sitting on the floor under the minibar the whole time (which means there has... More

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Brisbane, Australia
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for a night last week. Not a high standard of cleanliness - hairs in the bath and sink. I called someone up to have a look and they were very apologetic and offered me a room change but I didn't bother. I wasn't asked at checkout how my stay was and I thought well if they don't... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception was inviting, and staff were very helpful. Room was tidy and well maintained / cleaned. Bathroom although starting to show it's age was still in good order Food in Lilo Restaurant was average, service was a little ordinary for dinner. Breakfast was average, but the service was great and they make real coffee. If you are in town on... More

Was this review helpful? Yes 1
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'll say the good things first: lovely staff, great bed. The rest is not great, I'm afraid. The hotel was grim and smelled like old airconditioning and too much strong air freshener. The bathroom was 2-star, the carpet torn and lifting up. The website says there's a gym: you have to get a key from the front counter (if there's... More

Was this review helpful? Yes 1
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel and exceptional service. Checked in and the staff member on at 9 at night was extremely helpful giving me a heap of information. Room was well kept, clean, bathroom a little outdated but that didn't affect it's usability. Very comfy bed. The graveyard shift staff member was also very helpful to me when I needed my wheat bag... More

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

If a function is on, you'll be blasted with dance tracks and bass from the function rooms until 12am. Will stay elsewhere next time I'm having a weekend stopover. The rooms could definitely use some sound proofing.

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Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Rydges plaza was a comfortable hotel, rooms were clean and staff were friendly and helpful.It is located in the heart of Cairns so moving about is easy. Breakfast was high quality. I was on the upper levels and the rooms were great. Would definatley stay there again

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Pete, Thank you for taking the time to write us a review on your recent stay at Rydges Plaza Cairns, I am glad that you enjoyed your stay and you are right in saying that our location is perfect to see the best of what Cairns has to offer. And we agree that our Rise breakfast is one of... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Myself and my family had a mini holiday in Cairns and we stayed at the "Rydges plaza".. great spot ! Right in the heart of the city.. amazing roof top bar and pool, a great way to unwind and enjoy a drink overlooking the views. Love the breakfast buffet, so much to choose from, great food ! Friendly staff.the cheif... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Rebecca, Thanks for your great review; we agree that our breakfast is one of the best in Cairns and our omelette station is definitely popular. Appreciate your kind comments regarding our staff and their service, and I am sure they will all take delight in reading them. Once again thank you and we look forward to seeing you on... More

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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Plaza Cairns 4*
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

87 photos of this hotel

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Family/play areas (1)
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Room/suite (16)
Bathroom (7)
Pool/beach area (1)
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Other (9)


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
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