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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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46%
Ranked #47 of 66 hotels in Cairns
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  • Reviews (190)
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190 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Brisbane
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'll say the good things first: lovely staff, great bed. The rest is not great, I'm afraid. The hotel was grim and smelled like old airconditioning and too much strong air freshener. The bathroom was 2-star, the carpet torn and lifting up. The website says there's a gym: you have to get a key from the front counter (if there's... More

Was this review helpful? Yes 1
Braidwood
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel and exceptional service. Checked in and the staff member on at 9 at night was extremely helpful giving me a heap of information. Room was well kept, clean, bathroom a little outdated but that didn't affect it's usability. Very comfy bed. The graveyard shift staff member was also very helpful to me when I needed my wheat bag... More

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Townsville
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

If a function is on, you'll be blasted with dance tracks and bass from the function rooms until 12am. Will stay elsewhere next time I'm having a weekend stopover. The rooms could definitely use some sound proofing.

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Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Rydges plaza was a comfortable hotel, rooms were clean and staff were friendly and helpful.It is located in the heart of Cairns so moving about is easy. Breakfast was high quality. I was on the upper levels and the rooms were great. Would definatley stay there again

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Pete, Thank you for taking the time to write us a review on your recent stay at Rydges Plaza Cairns, I am glad that you enjoyed your stay and you are right in saying that our location is perfect to see the best of what Cairns has to offer. And we agree that our Rise breakfast is one of... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Myself and my family had a mini holiday in Cairns and we stayed at the "Rydges plaza".. great spot ! Right in the heart of the city.. amazing roof top bar and pool, a great way to unwind and enjoy a drink overlooking the views. Love the breakfast buffet, so much to choose from, great food ! Friendly staff.the cheif... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Rebecca, Thanks for your great review; we agree that our breakfast is one of the best in Cairns and our omelette station is definitely popular. Appreciate your kind comments regarding our staff and their service, and I am sure they will all take delight in reading them. Once again thank you and we look forward to seeing you on... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 2, 2014

Good value and excellent location. Our time was limited to an 8 pm check in and 6:30 am check out so we were unable to report on much the hotel had to offer. Large room with two queen size beds. Very clean. Only one chair and no table would have made in room dining difficult for two. Would stay again... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Peter, Thank you for taking the time to write us a review on your recent stay at Rydges Plaza Cairns, I am glad that you enjoyed your stay and you are right in saying that our location is perfect to see the best of what Cairns has to offer. And we have also noted your comments regarding the lack... More

Godalming, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

There was a mix up between the booking company and the hotel and the latter did everything they could to find us a room for a revisit a few days after our first stay. They succeeded and we were very impressed with their dedication to sorting out the problem. The bathrooms are now a little tired and need a refit.... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Neil, Thank you for your recent review of Rydges Plaza, I appreciate your comments regarding our Front of house team sorting out the confusion over your initial reservation – we are lucky to have a very dedicated customer focused team on the Front desk. Once again thanks and we look forward to seeing you again on your next trip... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 28, 2014

Friendly and helpful staff, great downtown Cairns location, but hotel rooms desperately need a refresh. Rooms on 4th floor are very tired and noisy on weekends due to nearby nightclub. Upper level floors that have been refurbished are much nicer.

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for taking the time to write us a review about your recent stay. As you point out our location is great for a spot of shopping or for a trip out to the reef. We are working on our refurb for the remaining floors so please watch this space. Once again thank you and we look... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 20, 2014

I was looking forward to staying in the city in Cairns but Rydges Plaza really let me down. On check-in, the staff were unfriendly. My room was dark and absolutely filthy - there was dirt caked on the floor and in the bathroom! Everything was aged and due for replacement, and the 'balcony' was about half a metre wide. I... More

Was this review helpful? Yes 1
Oxley, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

Just love the Staff so friendly,the restaurant and breakfast excellent,Very impressed with Evan always knows my name when checking in,He goes out off his way to please the customer.I have used the pool and I find it clean and a great place to unwind.The house keeping ladies do an amazing job and I find my room spotless and I love... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Stephen Thank you for your great review and our team has taken great delight in reading it. Evan and the Housekeeping job do a great job without question. Look forward to seeing you on your next visit. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Plaza Cairns 4*
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
Number of rooms
101

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