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Rydges Plaza Cairns

Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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Rydges Plaza Cairns
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262 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gold Coast, Australia
2 reviews
1 of 5 stars Reviewed yesterday NEW

Agree totally with the review by "James1J2on3the4line" The coffee table in the room clearly had one very dodgee leg; the iron was broken and not functioning correctly. I asked for a replacement and was given one with rust on it. When I queried the rust, reception supplied a pillow case to use on my white business shirt. The pillow case... More 

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This is not a 4 stare hotel! The furnishings are very aged and water damaged, the bathrooms are very 1970s and in need of repair carpets are stained as are the curtains. The rooms smell mouldy. Ants in the beds and on the benches in the 2 rooms I was given on two different floors. But worst of all was... More 

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Travelers are raving about these Cairns hotels

Townsville, Australia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff were very friendly and professional on checking in and out and the secure parking was a bonus. It was only a short walk to the esplanade, restaurants, markets and the central shopping centre which was good too. The initial impression was what I had come to expect from Rydges (having stayed in southbank brisbane hotel). However it seemed to... More 

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Launceston, Australia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay there on business and quality of sleep is very important to me. I have had several good experiences there, but I have also had several bad experiences at this hotel when I've been placed above the bar and been kept awake into the early morning. I left a standing request that I be given a room on the... More 

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Innisfail, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

The hotel room we were initially given had black mould across the ceiling that was so bad it smelled. when we complained the staff member told us it was worse on the 5th floor. We were shown to the only remaining two rooms and given a choice. Both had mould on the ceiling but slightly less. I was told downstairs... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My wife and I stayed her for one night. Overall, the hotel was nice, and very central to lots of shops and restaurants. The front desk is very quick for checkin and our room was clean and tidy. We also were very close to our liveaboard office (Pro Dive) which allowed for quick drop off when we arrived back from... More 

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Townsville, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2015 via mobile

Check in is easy and quick, the desk staff know their town and can give good tips for interesting locations. Being a reward member ( if you travel often) is a big bonus here and applies to all 3 Rydges. Bathrooms in the Plaza are still dated but the water pressure is outstanding. I used their affiliated gym (Genisis) and... More 

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Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2015

when i stayed here i was impressed by a few things like: The Pool because its on a roof and thats about it, the hotel is just not worth the price because of the various amount of flaws that it has such as the: Restaurant- didnt have many items in it Air COnditioning- it is loud and unflattering Room- Many... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 5, 2015

Rydges gets advertised as a 4* hotel but it's been very much a hit and miss for us. I would say more misses than hits. We have stayed at Canberra, the Cairns Plaza, and the World Square location, and only the World Square Sydney location was worth calling a 4* hotel. The Cairns Plaza is a rundown hotel. The wall... More 

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Brisbane, Australia
Top Contributor
78 reviews 78 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 31, 2015

Centrally located, this hotel is showing its age however recent value additions, such as WiFi included, have added to its attraction of central CBD location. Rooms are well sized and complete with nice views on the upper floors. Signs of age show with the noisy air-conditioning and lack of dual flush toilet as well as shower bath. However comfortable overall.... More 

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