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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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46%
Ranked #46 of 66 hotels in Cairns
A recent review
3 of 5 stars reviewed 3 days ago
Grunter65 Brisbane
  • Reviews (207)
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207 people have reviewed this hotel

Traveler rating
    33
    61
    56
    38
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Brisbane
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Being part of the Rydges chain, you know that you have a good baseline of standard to work from. This hotel is a tad dated, and the rooms show their age too, but I use this hotel whilst travelling on business so I'm not in the room all that much. That said, it offers some nice mountain and/or water views... More

Was this review helpful? Yes 1
Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family have held an event at the Lilo Bar the year previous for my daughter book signing and launch – which was an amazing night. It was due to that fact I thought of your venue again when thinking of having my husband’s 40th Surprise Party. I would like to express my absolute thanks to all your wonderful staff... More

Was this review helpful? Yes 1
Cairns, Australia
1 review
1 of 5 stars Reviewed 1 week ago

The hotel is so old and decrepit with water damage everywhere. Staff are terrible and rude and not willing to help. Will never stay again. The price of the room is not justifiable. Only good thing is the location but there are plenty of hotels in the Cairns city that I would always recommend over the Rydges Plaza.

Was this review helpful? Yes
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, I am disappointed to read your review and would love to discuss your comments further. We pride ourselves on our service and I cannot recall our staff ever being called “terrible & Rude” previously. Please feel free to contact me on rob_vonhartitzsch@rydges.com so I can look into this. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After driving 1700 k's from Brisbane to show my partner a good time in Cairns. We showed up at the hotel checked in went to the room I was disgusted at the condition and state of the room. It was grubby smelly and for the 225 a night price tag this was way off spec for the conditions of the... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Rob, Thanks for taking the time to write a review, unfortunately it is also a shame that you never got a chance to see what Rydges Plaza has to offer as you were only on site for 30mins or so. Hope you enjoyed the rest of your time in the Far North Queensland. Regards Rob von Hartitzsch General Manager... More

melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good value. Great location & service. Beautiful views from gorgeous pool & rooftop bar!! Attentive staff too! I would just love living in this specific location with these views! Rooms have everything you need but you really need to saviour the views.

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for the great review of your recent stay. Agreed the views from our LILO bar or from all of our rooms are stunning. I will pass your comments on to the F&B team regarding their attentive service. Look forward to seeing you on your next trip to the FNQ. Regards Rob von Hartitzsch General Manager Rydges Plaza... More

Melbourne
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our last night spend in Cairns staying in Rydges Cairns Plaza The rooms are good & clean & beds are fine! the rooftop bar Lilo tops it all off! It's big w a swimming pool on top and palm trees all around ! Quite an effort ! The bar-service is really great & down to earth sweet! Enjoy your stay!

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi, Thanks for the great review, our LILO bar is definitely a special spot in the heart of Cairns. I will pass on your comments to the Housekeeping and the LILO teams regarding their service. Hope to see you again soon. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Gold Coast
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is positioned beautifully in the centre of the city area. Walking distance to a huge slection of restaurant, shopping centres and the esplanade precint. Rooms themselves are very dated. My room was situated on the 8th floor and it was stuffy with a strong smell of stale wet carpet that did not go away. Room was a decent size... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for taking the time to write us a review about your recent stay. As you point out our location is great for a spot of shopping or for a trip out to the reef. We are working on our refurb for the remaining floors so please watch this space. Our Rydges Dream beds are perfect for... More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we arrived in Cairns we struggled to find anywhere in which we could sleep, however this hotel only had one room available. Although the prices were steep, we were unable to decline as most other places were also fully booked. This Hotel room did not include breakfast, however there were places round the corner that served lovely food.

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Charlie, Thanks you for your review. It looks like you chose a busy time to visit Cairns. Our location is perfect for an early morning walk around. Next time in Cairns you should get along and try our Rise breakfast we think it is one of the best in town. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

2 nights for our family of 2 adults and 2 kids with a great view of the pool and over the city. Rooms are a great size. The staff were very friendly and actually read the notes you add on when you book. Breakfast was included in the package we selected and it was unbelievable value for money! Could use... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for your great review. Our staff are a huge asset to us here at Rydges Plaza and your comments have been well received. We look forward to welcoming you back next time you are up here in the Far North Queensland. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Darwin, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The price was fairly steep and for this we were still asked to pay $10 for parking we night. The bathroom looked older than me, definitely needs an upgrade if they think they can get away with charging that much. The beds were comfy though and a great view and location. The check in staff was very very very courteous... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Luke, Thanks for taking the time to write us a review of your recent stay here at Rydges Plaza. Appreciate your comments regarding Yuki one of our great Front Office team members, and we agree our location is perfect and you cannot beat the Rydges Dream bed for a great night’s sleep. Hopefully we get another chance to see... More

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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Plaza Cairns 4*
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
Number of rooms
101

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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