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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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Ranked #49 of 66 Hotels in Cairns
A recent review
4 of 5 stars reviewed 1 week ago
Adpo01 Melbourne, Australia
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238 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently needed to stay overnight in Cairns, reasonably central and within walking distance of the station. The staff member on the front desk was not the friendliest, but the hotel was more than adequate.

Was this review helpful? Yes
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for the review and you are quite right we are in the perfect spot for everything you need in the city. Hopefully next time you are in Cairns you can stay for a little longer. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More 

Townsville, Queensland, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i travel every few weeks to Cairns for work; in the past year I have been here 10 times. I cannot fault this hotel; staff are always professional and go out of their way to make you feel welcome. The rooms are comfortable and clean with free wifi, which is accessible everywhere in the hotel. I've had virtually every meal... More 

Was this review helpful? Yes
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for your fantastic review of Rydges Plaza, our Free WIFI & Gym access are a great added bonus and are food and beverage team does a fantastic job. We are changing out the Ala Carte early in the New Year so it would be great to get some feedback from a regular diner. Once again thank... More 

Peachester, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff at the front checking point are very friendly and helpful. Wasn't overly impressed with the bathroom, has a lot of mould in shower area and hair hanging from the ceiling in the shower. when my room was serviced the was a long black hair left on the bench next to my tooth brush.{not my hair] cups not washed... More 

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Dianna, Thank you for taking the time to write a review of your recent stay here at Rydges Plaza. We are very lucky to have great front line staff and I will pass on your comments to them. I apologise for the lack of attention to detail and have addressed this with our Housekeeping team. Once again thank you... More 

Townsville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Have been a regular at Rydges Plaza as it has been our companies default accommodation in Cairns for ages. Pros: Relatively cheap, centrally located to shops, staff usually very helpful etc Cons: It's getting tired ... real tired, hallways smell, bathrooms need a lot of love, quite a bit of late night noise emanating from nearby backpackers and night club,... More 

Was this review helpful? Yes 1
Launceston, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 13, 2014

I have mixed feelings on this place. I normally stay at the older Holiday Inn (now Hilton) but decided to try something different. My main criteria for choosing this hotel was location, price and free wifi. The free WiFi was critical for me as a business traveler. I'll break this review in to a couple of sections: Reception staff My... More 

Was this review helpful? Yes 1
Cairns, Australia
1 review
4 of 5 stars Reviewed November 11, 2014 via mobile

The staff at the Cairns Rydges Plaza are so friendly and always helpful. Checking staff are very well mannered. The location is close to everything you would want to do or see and the rooms are clean and tidy.The price is very reasonable.

Was this review helpful? Yes
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi, Thank you for the great review – we are very fortunate to have amazing front of house staff and I will pass on your comments to them. Once again thank you and look forward to seeing you again soon. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More 

Campbell Town, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 8, 2014

I stayed here with my family following our wedding in Port Douglas. The staff were unfriendly and everything was a little too difficult for them, i.e. parking arrangements, internet connection and recommendations. The car park was small and came at a rate of $20 per night; certainly wasn't aware of that when I booked. The rooms were dated, smelt musty,... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 31, 2014

Hotel looks nice from outside but the rooms are old and the bathrooms are in dire need of replacement. The beds are comfortable as they advertise but there is a night club opposite which generates quite a lot of noise so if you are looking for a quiet relaxing get away this is not the place. I checked out customer... More 

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for taking the time to review your recent stay with us here at Rydges Plaza. Our Dream beds are great for a good night’s rest and yes we are very fortunate to have some great front of house staff here at Plaza. All reviews on both Tripadvisor and Rydges.com are genuine feedback from guests – not... More 

Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2014

claims to be 4 star but nothing like it 3 at best, not what was on there web site, deceiving, bath room looked old with towel railings hanging off the wall, over all functional and comfortable.room was average but the service was very good and close to shops.

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Gino Thanks for the feedback from your recent stay. Appreciate the great comments regarding our front of house staff and we agree that our location is great for a spot of shopping or a quick trip out to the reef. Our maintenance team has been advised and we are looking into your comments and rectifying the issues highlighted. Once... More 

Senior Contributor
41 reviews 41 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 19, 2014

The hotel is dated, but decent. In one sense the location is perfect, in that the hotel is in the center of what you want in Cairns. On the other hand, the noise from the bar across the street is deafening and reverberates throughout the room. As if that wasn't enough noise, the hotels own bar blasts it music, which... More 

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for your feedback on your recent stay with us. We have been working very closely with the local night spots and the Local Council in regards to the music volumes from certain venues. Gilligans Night spot has just completed an overhaul and implemented a sound ceiling and the results have been positive. We do our best to... More 

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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel
Hotel Style:
#30 Luxury Hotel in Cairns

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