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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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46%
Ranked #46 of 66 hotels in Cairns
A recent review
3 of 5 stars reviewed 1 week ago
Nicolej77 Brisbane, Australia
  • Reviews (173)
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 1 night. The room itself has everything we needs with the beds super comfy. The hotel is just dated...mould...cracks..light falling down in bathroom etc. The reception staff were great...very friendly and warm. The car park is small and hard to find the entry button butr hey at $10 a night cant complain. Location is great and overall when... More

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Innisfail, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel although its age is showing in some areas. The pool was nice but would of been nicer if it was cleaned more thoroughly. The bed was very comfortable which is rare in a hotel, so that was a huge plus!

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pictures online don't reflect the actual property. Very damp and musty smell. Bathrooms are dated and mouldy. Rydges Group should consider a major refit. Staff were lovely and restaurant and menu was great :)

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Sydney
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in Feb and I would definitely considered something else if I return to Cairns. The room and bathroom were a good size however the bathroom was very dated. The room also didn't seem to be overly clean, something had been splashed over the wall and it could be easily seen from the bed. The... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for taking the time to review us. We appreciate you doing so as it helps us to continually improve our facilities and the services we offer. Your comments have been passed on to our Housekeeper so he can look to work with his staff to improve the issues raised. We hope we do get another chance... More

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here many times over the past four years and Rydges Plaza is great eveeytime. Rooms are always clean and staff are always very welcoming. This is also a great place for families as it has a pool and it located right in the heart of Cairns city and is walking distance from numerous restraunts and shops. Definitely... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hello and thank you for your great review, Great to hear such positive feedback from a regular guest, we really appreciate your feedback and look forward to seeing you again in the near future. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We have just spent the weekend here for my daughters athletics comp and we could not be happier with our stay. The staff at reception we're amazing,helpful especially Yuki who helped us find things to do when it was wet. Breakfast is wow, we could not fault it and the omelettes were so good. Didn't get to use pool but... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Sally, Thank you for your great review of your time here at Rydges Plaza. Our Rise breakfast is great and I have to agree the Chef does create a very good omelette!!, and Yuki really is a star on the front desk for us. All of your comments will be passed onto the team and we look forward to... More

Huntington
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay. I booked this hotel before reading the TripAdvisor reviews. I was very nervous after reading them. However, the staff were VERY nice (all of them). From the time we walked in the hotel until the time we left - we felt very welcomed, and all of our needs were met and exceeded. There is very... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi, Thank you for your review of Rydges Plaza and we appreciate your great comments. We pride ourselves on our customer service; your feedback has been shared with the team who will love reading this review. Also agree that our location is perfect for a trip to the reef or a spot of shopping. Look forward to seeing you again... More

Sydney, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 7, 2014

This would have to rank as a terrible hotel and should have the fine name of Rydges removed off this building. I've stayed in many hotels including the Rydges brand over my 9 years of travelling around Australia, but none like this one. Being a Rydges Gold Member I expect a certain level of accommodation standard and service from this... More

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Perth, Australia
1 review
3 of 5 stars Reviewed March 3, 2014

Me and my husband was stayed there for 03 nights.The hotel staffs are friendly & very helpful. The breakfast is awesome with many variety & choices.We been traveling around for 15 years and here we had the BEST OMELET EVER. Hotel location are nearby to morning market, major shopping center & surrounded by variety of shopping stalls within walking distance.... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Sandy, Thanks for your review; we can’t agree with you more about our location it is so close to everything Cairns has to offer and all within easy walking distance. I am glad you in enjoyed our Rise breakfast and it is great – one of the best in town we believe and I will pass on your comments... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2014

Coming from PNG I iust stayed there for one night in order to go to the doctor and do lots of shopping. I arrived at 11am and the room was already cleaned and the baby bed set up for my little daughter. It is close to Cairns Central and even the Esplanade is only a short stroll away. Room was... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi, I appreciate your feedback on your recent stay here with us at Rydges Plaza. And we agree it is the perfect spot for shopping and lots of it by the sounds of it. We look forward to welcoming you back to Plaza on your next trip to Cairns. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

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Additional Information about Rydges Plaza Cairns

Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Cairns Hotel
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel
Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Plaza Cairns 4*
Official Description (provided by the hotel):
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
Number of rooms
101

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