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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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Ranked #50 of 66 Hotels in Cairns
A recent review
3 of 5 stars reviewed 1 week ago
Mark C Launceston, Australia
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235 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Townsville, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Have been a regular at Rydges Plaza as it has been our companies default accommodation in Cairns for ages. Pros: Relatively cheap, centrally located to shops, staff usually very helpful etc Cons: It's getting tired ... real tired, hallways smell, bathrooms need a lot of love, quite a bit of late night noise emanating from nearby backpackers and night club,... More

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Launceston, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I have mixed feelings on this place. I normally stay at the older Holiday Inn (now Hilton) but decided to try something different. My main criteria for choosing this hotel was location, price and free wifi. The free WiFi was critical for me as a business traveler. I'll break this review in to a couple of sections: Reception staff My... More

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Cairns, Australia
1 review
4 of 5 stars Reviewed 1 week ago via mobile

The staff at the Cairns Rydges Plaza are so friendly and always helpful. Checking staff are very well mannered. The location is close to everything you would want to do or see and the rooms are clean and tidy.The price is very reasonable.

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Campbell Town, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here with my family following our wedding in Port Douglas. The staff were unfriendly and everything was a little too difficult for them, i.e. parking arrangements, internet connection and recommendations. The car park was small and came at a rate of $20 per night; certainly wasn't aware of that when I booked. The rooms were dated, smelt musty,... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel looks nice from outside but the rooms are old and the bathrooms are in dire need of replacement. The beds are comfortable as they advertise but there is a night club opposite which generates quite a lot of noise so if you are looking for a quiet relaxing get away this is not the place. I checked out customer... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for taking the time to review your recent stay with us here at Rydges Plaza. Our Dream beds are great for a good night’s rest and yes we are very fortunate to have some great front of house staff here at Plaza. All reviews on both Tripadvisor and Rydges.com are genuine feedback from guests – not... More

Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

claims to be 4 star but nothing like it 3 at best, not what was on there web site, deceiving, bath room looked old with towel railings hanging off the wall, over all functional and comfortable.room was average but the service was very good and close to shops.

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Gino Thanks for the feedback from your recent stay. Appreciate the great comments regarding our front of house staff and we agree that our location is great for a spot of shopping or a quick trip out to the reef. Our maintenance team has been advised and we are looking into your comments and rectifying the issues highlighted. Once... More

Senior Contributor
41 reviews 41 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is dated, but decent. In one sense the location is perfect, in that the hotel is in the center of what you want in Cairns. On the other hand, the noise from the bar across the street is deafening and reverberates throughout the room. As if that wasn't enough noise, the hotels own bar blasts it music, which... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for your feedback on your recent stay with us. We have been working very closely with the local night spots and the Local Council in regards to the music volumes from certain venues. Gilligans Night spot has just completed an overhaul and implemented a sound ceiling and the results have been positive. We do our best to... More

Cairns
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

There is used soap in bathroom, and three dirty cigarette in the balcony. Travel agency booked this hotel of us, the price is not worth....the tv wall is broken! The room is smelly I won't come back again ........

Was this review helpful? Yes 1
New Zealand
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 16, 2014

Stayed here for business. Of the three Rydges in town, this location is the closest to the CBD, despite being a few blocks off of the beach. It is within easy walking distance to the main shopping centre, the train station, and the restaurants along the esplanade. Rooms had a dated/older appearance, including door handles with keys instead of cards.... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for the review and you are right we are in the perfect spot for everything that is on offer in Cairns. Look forward to seeing again on your next visit. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Brisbane, Australia
Top Contributor
144 reviews 144 reviews
57 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed October 10, 2014 via mobile

Stayed here for work, so at least I didn't pay! I wouldn't stay here out of choice again. Hotel generally unwelcoming, the reception area stark and really odd. I didn't bother with the restaurant as the rest of the hotel left so much to be desired, and I had a voucher for a free drink. The room was huge but... More

Was this review helpful? Yes 1
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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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