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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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46%
Ranked #46 of 66 hotels in Cairns
A recent review
4 of 5 stars reviewed 2 days ago
Smiggy2014
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216 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel in a good location, the rooms were clean and tidy, the bathroom was a little dated and needed a refurbish. The staff were very polite and well presented, with a great attitudes. Now the link road between the airport and the city is open it takes very little time to get in to Cairns city and the taxi... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Rydges must have listened to all of these complaints, either that or everyone is being a bit precious. Good spot, nice staff, nice outlook, nice room, nice pool (although a little shady in the afternoon). But its noisy. But to be honest I think more than half the hotels probably have that problem around here, there are backpackers and clubs... More

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Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Have just spent 1 week at the Rydges Plaza. Having never been to Cairns before I was really happy with our choice of accommodation. Very central, in walking distance to everywhere we needed to go. Staff were very friendly, helpful and always had a smile. We had a great room on the 10th floor with a balcony and beautiful views... More

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Cairns
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful time at Rydges Plaza last weekend, staying there overnight during a function. We had a suite on the 9th floor, with beautiful views of the pool and city. The staff were so accommodating, and made us feel very welcome, from the initial booking right through to check out. Being located in the centre of town, I was... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

From the moment I walked into rydges to the moment I left I was greeted with a friendly smile. The room was modern and had a great view of the mountains and harbour. For me the highlight was the breakfast buffet which I thought was great value for money and which was only complimented by the relaxing feel the morning... More

Was this review helpful? Yes 1
Cairns, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Reasonably priced hotel in a great location on Grafton St. The management have tried to revive an old property with a paint job and new decor but nothing can save it from the rattling beast of an aircondioning system that threatens your sleep. Luckily, the beds the were comfortable. The room I stayed, which was the most basic, had a... More

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whitianga
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent two nights at this hotel on our arrival in Cairns. Disappointed for a number of reasons including tired décor both in main room and bathroom, musty damp smell in corridor from lift to our room, having to pay for secure parking each night, cockroach obviously living behind tv, dripping shower tap, fridge not turned on - had to ask... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Denlyn, Thank you for your review of your recent stay here at Rydges Plaza – we seem to have got a few things wrong on your recent stay. For this I apologise and our Executive Housekeeper and his team have been made aware and we will use this as a major focus to improve. Once again thank you and... More

Tully, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

What an absolute disgrace we have stayed at a lot of hotels in cairn this one is rated 4 star what a joke .the moment you walk out the lift the smell is absolutely terrible . In are room the false ceiling was hanging down.The bathroom was disgusting mould in between the tiles .The taps in the bath were not... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi David, I was extremely disappointed to read your review regarding your experience at Rydges Plaza Cairns. I have alerted the Executive Housekeeper about your cleanliness comments, and these areas will be of a central focus of the team to improve. Our maintenance team is currently working through the hotel and replacing bathroom tiles & vanities. Once again thank you... More

1 review
2 of 5 stars Reviewed 1 week ago

I often have good experience with Rydges' chain of hotels but this stay was a bit of disappointment and below my expectation. We arrived earlier than check in time and asked to leave our luggage while we went for a walk and waited for our room to be ready. The staffs were friendly but we were told they don't have... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Edward, Thank you for your thorough review of your recent stay at Rydges Plaza Cairns. You have made some valid points in regards to offering a porter service & the use of our in room safes – which we have discussed and have made some amendments based on your comments. Free WIFI is an essential need for travellers and... More

Brisbane
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being part of the Rydges chain, you know that you have a good baseline of standard to work from. This hotel is a tad dated, and the rooms show their age too, but I use this hotel whilst travelling on business so I'm not in the room all that much. That said, it offers some nice mountain and/or water views... More

Was this review helpful? Yes 2
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thanks for taking the time to write a review of your recent stay here at Rydges Plaza. You quite right we do have the perfect location for some of the best things to be done in Cairns, and our views can be spectacular on any given day. Once again thanks and look forward to seeing you on your... More

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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Plaza Cairns 4*
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Cairns #46 Top resorts Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
Number of rooms
101

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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