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All 66 Cairns hotels

Rydges Plaza Cairns

4.0 of 5 Hotel   |   Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
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Rydges Plaza Cairns
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46%
Ranked #47 of 66 hotels in Cairns
A recent review
5 of 5 stars reviewed 2 days ago
Cowgirl0278
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199 people have reviewed this hotel

Traveler rating
    31
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    53
    38
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

2 nights for our family of 2 adults and 2 kids with a great view of the pool and over the city. Rooms are a great size. The staff were very friendly and actually read the notes you add on when you book. Breakfast was included in the package we selected and it was unbelievable value for money! Could use... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi there, Thank you for your great review. Our staff are a huge asset to us here at Rydges Plaza and your comments have been well received. We look forward to welcoming you back next time you are up here in the Far North Queensland. Regards Rob von Hartitzsch General Manager Rydges Plaza Cairns More

Darwin, Australia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The price was fairly steep and for this we were still asked to pay $10 for parking we night. The bathroom looked older than me, definitely needs an upgrade if they think they can get away with charging that much. The beds were comfy though and a great view and location. The check in staff was very very very courteous... More

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rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Luke, Thanks for taking the time to write us a review of your recent stay here at Rydges Plaza. Appreciate your comments regarding Yuki one of our great Front Office team members, and we agree our location is perfect and you cannot beat the Rydges Dream bed for a great night’s sleep. Hopefully we get another chance to see... More

Brisbane, Australia
Top Contributor
115 reviews 115 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed 5 nights and the rooms are ok and the bed fine. I didn't eat in but the restaurant seemed fine with a good selection of dishes. Overall the place is looking a little tired, rusty shower fittings etc. The staff were great though and it is in a very central location close to the casino and esplanade. I'd... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi John, Thank you for taking the time to write us a review on your recent stay at Rydges Plaza Cairns, I am glad that you enjoyed your stay and you are right in saying that our location is perfect to see the best of what Cairns has to offer. Again thank you and we do hope to get another... More

Innisfail, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location, rooms were decent, beds comfy and friendly service. Great price on the room. Have stayed in others that were not as central or as nice for more money. Easy walking distance for entertainment, dining or shopping. Thanks Rydges :)

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi TriciaRenee, Thank you for your great review. You are right in saying that Rydges Plaza is central perfect access to everything Cairns has to offer. And yes the Rydges Dream beds always allow for a great night's sleep. Thanks again and look forward to seeing you next time you are in Cairns Regards Rob von Hartitzsch General Manager Rydges... More

sydney
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Myself and 4 other colleagues spent 5 nights at the Rydges back in May for business. Impressions were quite negative: * Showers disgustingly rusty * Dust and mould everywhere * Dead cockroaches and hair found within bed linens * I personally had a piece of chocolate sitting on the floor under the minibar the whole time (which means there has... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Lauri, I was extremely disappointed to read your review regarding your experience at Rydges Plaza Cairns. I have alerted the Executive Housekeeper about your cleanliness comments, and these areas will be of a central focus of the team to improve. Your bed bug comment is a little off the mark as we had the room professionally checked and no... More

Brisbane, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for a night last week. Not a high standard of cleanliness - hairs in the bath and sink. I called someone up to have a look and they were very apologetic and offered me a room change but I didn't bother. I wasn't asked at checkout how my stay was and I thought well if they don't... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Reception was inviting, and staff were very helpful. Room was tidy and well maintained / cleaned. Bathroom although starting to show it's age was still in good order Food in Lilo Restaurant was average, service was a little ordinary for dinner. Breakfast was average, but the service was great and they make real coffee. If you are in town on... More

Was this review helpful? Yes 1
rob_vonhartitzsch, General Manager at Rydges Plaza Cairns, responded to this review

Hi Darren Thanks for taking the time to send in your feedback on your recent stay. We pride ourselves on our service and our reception staff are the perfect example of this. Also as mentioned there are areas that we need to pick up our game and we will be addressing these. Once again thank you and we look forward... More

Brisbane
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'll say the good things first: lovely staff, great bed. The rest is not great, I'm afraid. The hotel was grim and smelled like old airconditioning and too much strong air freshener. The bathroom was 2-star, the carpet torn and lifting up. The website says there's a gym: you have to get a key from the front counter (if there's... More

Was this review helpful? Yes 1
Braidwood
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel and exceptional service. Checked in and the staff member on at 9 at night was extremely helpful giving me a heap of information. Room was well kept, clean, bathroom a little outdated but that didn't affect it's usability. Very comfy bed. The graveyard shift staff member was also very helpful to me when I needed my wheat bag... More

Was this review helpful? Yes 1
Townsville
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 21, 2014

If a function is on, you'll be blasted with dance tracks and bass from the function rooms until 12am. Will stay elsewhere next time I'm having a weekend stopover. The rooms could definitely use some sound proofing.

Was this review helpful? Yes 1
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Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rydges Plaza Cairns 4*
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#28 Luxury Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 
Number of rooms
101

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