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Rainbow Inn

179 Sheridan Street, Cairns, Queensland 4870, Australia
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Rainbow Inn
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75 Reviews from our TripAdvisor Community

Traveler rating
    5
    18
    14
    8
    30
See reviews for
20
14
8
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (13)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (14)
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1 review
1 of 5 stars Reviewed yesterday NEW

Room was very small and old looking . Curtain had stains all over it and was damaged. Pictures on website misleading. We have been here for a week and pool was filthy when we arrived and still hasn't been cleaned. The pool was what made us book here . You can also feel every spring in the beds we are... More 

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Sydney, Aust
Level Contributor
145 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This accomodation is very, very basic. If you just want a room for the night as we did, it is fine. You would not want to stay here for a vacation, it is not that kind of accommodation. It definitely is not a resort as I saw it refered to on Booking.com (Cairns Rainbow Resort). It is only a few... More 

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Travelers are raving about these Cairns hotels

Melbourne, Australia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I was skeptical of a few harsh reviews given that the photos of the hotel looked really good and we were looking for budget accommodation, just somewhere safe and clean to sleep! It was close enough to walk into town, but that's about where the good things about it stop. And for anyone else confused by the name, the Rainbow... More 

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Baotou, China
1 review
4 of 5 stars Reviewed May 27, 2015

A little longer way to the wharf( about 3-4 kilometers to the wharf) The air conditioner is of old style with loud noise. There is refrigerator in the room in which fresh vegetables and fruits could be stored.

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Melbourne, Australia
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed May 26, 2015

Last month i was in Cairns and went to see some friends on mine! staying at The Rainbow Hotel! I was shocked By the state of the room and just how dirty it was!... Mold everywhere Stains on the sheets!...and up stares the noise was horrific.. Needless to say my friends left the next morning!... I am so glad we... More 

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Airlie Beach, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 20, 2015 via mobile

I stayed here recently and holy hell, never again. Everything seemed fine at first, although no check out time or information to contact reception was provided. I went out with friend that night, and once arriving back I soon noticed one of the pillowcases appeared blood stained. Since reception was closed, and I had no contact details for Reception I... More 

Was this review helpful? Yes 8
Ipswich, Queensland, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

Outside looks great but rooms way below par. No table, only 1 chair, no smoke alarms or water sprinklers. Only one set of plates and cutlery and when I asked for another setting I was told this was normal. The worst motel I have ever stayed in. Sign says Resort, but only a 3 star motel room. Won't be back

Was this review helpful? Yes 5
Guernsey, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 22, 2015

Have just left this very friendly motel, it's location to the town centre is great making walking to and from most places of interest easy. The motel it's self was being upgraded whilst we were there. The rooms were large and airy with both air con and ceiling fan. Our room had hair dryer, iron and ironing board. The pool... More 

Was this review helpful? Yes 1
City_Sheridan_Hotel, Manager at Rainbow Inn, responded to this review

Hello, We thank you very much for your review. From all the staff here at the Cairns Rainbow Resort, we very much appreciate your kind words. Having a good review shows that our upgrades and new vision is paying off. Over the past few months we have done a large amount of upgrades throughout the property and look forward to... More 

Perth, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 28, 2014

Poor quality motel. I feel terrible writing this review because it is someone's business but I also feel obligated to share our truthful experience and hope the owners can make the necessary improvements. I went online to write a review and couldn't find this hotel by the name I actually booked via booking.com They also use another name "Cairns Rainbow... More 

Was this review helpful? Yes 4
City_Sheridan_Hotel, Manager at Rainbow Inn, responded to this review

Hello, We thank you for taking your time in sharing your experience staying at the resort. I very much apologize for the issues that you where faced with especially with an early checkin of 4am. I have taken notes of some of the concerns and will be doing what i can to make sure these problems do not happen again.... More 

Melbourne, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 25, 2014

Our room was clean, reasonably sized, fairly comfortable, with a good view and easy access to the pool (which appears to be the main feature at this property). My daughter and I arrived early, around noon, after dropping off our camper-van, and were expecting to have to store our luggage at reception and return later for check-in. However, the receptionist... More 

Was this review helpful? Yes
City_Sheridan_Hotel, Manager at Rainbow Inn, responded to this review

Hello, We are all very happy to hear that you had a good time staying at the resort. We are always continually looking at ways to try best serve our guests and gaining feedback from our guests is very important to us. Your right with the pool area been the main attraction as it is large in size and surrounded... More 

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