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All 66 Cairns hotels

Shangri-La Hotel, The Marina, Cairns

5.0 of 5 Hotel   |   Pierpoint Rd, Cairns, Queensland 4870, Australia
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Ranked #8 of 66 Hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
glnomad Hong Kong
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1,341 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel deserves to be one of the top hotels in Cairns - rooms are clean and nice, location just abt 10 mins walk from the city centre and almost all the staff we came in contact with were extremely helpful and friendly (esp the concierge / the gentlemen at the door). The personable service really made our stay a... More

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Townsville, Australia
2 reviews
3 of 5 stars Reviewed yesterday NEW

Great 1st impressions, and helpful receptionists but the sea view room we were allocated was very dissapointing for a 5 star hotel. The room overlooked a roof top garden which the vast majority of shrubs were dead and somebody obviously ran out of wardrobe space and decided to hang their pyjamas amongst the shrubbery!! The 1st night we decided to... More

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Maclean, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

1st time staying with Shangri-la, great staff. Tour desk staff were very helpful, as were the concierge. Brilliant location. Recommend the room upgrade to executive suit as it includes breakfast and 2 hour happy hour every day!

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Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed over night with my 2 kids. The room, the bed, linens, the views were perfect ! Hubby loves sailing so he spent all his time in the marina. Me and the kids went shopping and played in the lagoon. We get everything we want. Will be back !

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Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Best part of the hotel is the central location to Cairns. Rooms getting towards dated, but very clean and well appointed. Had a nice room overlooking the marina. Breakfast buffet was well stocked and staff were friendly. Would have been nice to have more staff at the pool bar. People were waiting for ages and sometimes it seemed there was... More

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Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After changing from another hotel two years ago, I've remained with Shangri-La since, the staff are amazing, the location is perfect and the rooms are modern, clean and well appointed. Far superior to the generic rooms in most other hotels. If you do stay in the normal rooms they are great with a big king bed and spa etc in... More

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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, we stayed in the horizon rooms and so had access to the lounge. great value. Staff were all wonderful no exceptions. Will recommend to all our friends in Port Moresby. Great location close to all Cairns town sights.

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Overton, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Really enjoyed this hotel. Great service, and within walking distance to everything. We were able to to walk to town, the reef terminal, the beach, and the park all within 2 minutes. Also right on the marina with an outdoor tikki type bar that's great for sunsets!

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Brough, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights, great location, lovely room with balcony. Slept well here! We were on honeymoon and got a complimentary bottle of bubbles which we thought was a really nice touch. Folder in room with helpful information on things to do nearby. Parking available.

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Hobart, Australia
Top Contributor
69 reviews 69 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel only one night, in a standard room with a breakfast. We wanted an easy start to the holiday and this was the closest hotel to the Reef Fleet Terminal - a one minute walk and very easy even with luggage. This was the reason we chose the hotel, and its fitness for purpose was excellent,... More

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Additional Information about Shangri-La Hotel, The Marina, Cairns

Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, The Marina, Cairns 5*
Number of rooms: 255
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Also Known As:
Shangri-La Hotel, The Marina, Cairns Hotel Cairns

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