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Shangri-La Hotel, The Marina, Cairns

#10 of 66 Hotels in Cairns
Certificate of Excellence
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Pierpoint Rd, Cairns, Queensland 4870, Australia
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Shangri-La Hotel, The Marina, Cairns
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Shangri-La Hotel, The Marina, Cairns
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1,625 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed today NEW via mobile

We stayed here as a transit stop on our tour of Australia. For a short stay it does the trick with basic rooms, a swimming pool and play area, and good views over the Marina if you pay a premium. The rooms are compact but have all the essentials, and the staff were pleasant and helpful and a credit to... More 

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Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic staff went out of their way to accomodate you Will definitely stay here again Great location close to everything Beautiful views from room Loved the pool very relaxing The gardens and surrounds were amazing beautifully kept Breakfast was really tasty lots of choices We will definitely stay here again

Review collected in partnership with shangri-la.com

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Sydney
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4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed for 4 nights in a Horizon Club Marina View room. The room was very large, with huge bathroom, extremely comfortable beds and as expected wonderful views of the marina. Great hotel in a fabulous location in close proximity to some great restaurants.The Horizon Club is value for money with a hot and cold buffet breakfast, all day coffee/tea/juice and... More 

Review collected in partnership with shangri-la.com

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Beaudesert, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

During my stay at the Hotel, I found the staff to be very helpful especially Brett in the Restaurant. The rooms were clean, the bed comfortable, and the breakfasts, all excellent. The location was close to the water, with a beautiful view of the Marina from my room.

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Sydney
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20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed in a horizon suite with my kids. This hotel is perfectly situated in Cairns near the lagoon, restaurants and very close to the city centre. The room was newly renovated and had a magnificent outlook right over the marina and the water from three directions. They provided a rollaway bed no problem. The balcony was lovely to... More 

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Mornington, Australia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 6 nights with a guided tour. From previous readings and posts, some people were not happy. I must say that our impression is very good, the room on the 2nd floor with a Marina view is nothing short of spectacular. The restaurant offers vey nice meals and the buffet breakfast doesn't miss anything, from continental tom full... More 

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Sydney Australia
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed three nights here this week and had a really lovely stay.The position of the hotel is perfect, right on the Marina, next to the most fantastic array of restaurants & shops. The staff were very friendly and always willing to assist when asked for anything.The room was large with everything you would need for a comfortable stay. Comfortable... More 

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Yona, Mariana Islands
Level Contributor
8 reviews
4 of 5 stars Reviewed 5 days ago NEW

We only stayed one night since the hotel we originally booked in couldn't accommodate us an additional day..... What a lucky break for us! What a great room in a spotless and luxurious room! The room had a large bathroom with shower separate from large soaker tub. Also the room came with great soaps, shampoos and conditioners. Our room had... More 

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Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed in a Club access room overlooking the Marina with a balcony for a week staff and service was of top order. rooms were very nice clean Club Access was very average. Breakfast range was decent. I was disappointed to find that during the evening Canapés & Drinks hours for club rooms that the Spirits & Liquor menu was... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Attention to detail and has some class about it. Bed was amazing and lush as well as towels. Nice and clean, staff work very hard across all areas. Awesome pool. Wish we stayed longer. Great location walk to esplanade for food and into city to shop

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