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Shangri-La Hotel, The Marina, Cairns

#9 of 66 Hotels in Cairns
Certificate of Excellence
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Pierpoint Rd, Cairns, Queensland 4870, Australia
Best prices for: 1 room 1 guest
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Shangri-La Hotel, The Marina, Cairns
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Shangri-La Hotel, The Marina, Cairns
Shangri-La Hotel, The Marina, Cairns
Shangri-La Hotel, The Marina, Cairns
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1,540 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

Perhaps I had built up my first trip to a Shangri La hotel, but I was not impressed. We stayed here for a night before a two day dive trip. Initially we were planning on staying for an additional two nights after, but we did not bother based on our experience. The check in experience was a hassle. Unfortunately we... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Had one night here in April 2015 on my way back from Port Moresby to Melbourne. Close enough to the airport, right on the water. Great room - 1019. Plenty of restaurant choices downstairs. Had an early departure and staff organised transfers for me and a quick check out. All very efficient. High standard. Will stay again.

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Canberra, Australia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on our way back from Fitzrory Island. Quick walk from the jetty to the hotel. Plenty of resturants and bars in the building and also close to the shops. Beautiful big bathroom fully stocked with tolietries and lovely fluffy robes and slippers.

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italy
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in Shangri La, Cairns during our vacation in Queensland. The hotel is the best in town. located right on the pier, the position is very convenient for dining out and for cruising to the coral reef. The rooms are wide and furnished with taste and with every comfort. The internet access is easy, fast and stable. Most of... More 

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel in in the process of a long required renovation that should be completed by the end of this year. Great changes to the Horizon Club Lounge since last year. The lounge is now larger, with a very bright and colourful décor. The evening canapés are also much better, with a changed selection each night. Staff still very efficient... More 

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Coffs Harbour, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right on the pier - our room had a view over the Marina and to watch the dawn break from our balcony was just glorious. I was even able to sunbake from bed - Bliss!! The room we had was spacious, with two king sized beds, and enough room for a sofa. Very impressed with the floorboards... More 

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for one night before an early flight to Darwin the next morning. I found the hotel staff to be extremely courteous and the room very comfortable indeed. I also greatly enjoyed the pool and bar; perfect on a July afternoon in Cairns! The hotel is conveniently located, being close to the Marina, which is where you'd want to... More 

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Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there for 4 nights and all staff were very helpful. The hotel complex was reasonably up to date with refurbishments currently underway. The location was the stand out as it is so close to restaurants, marina where the cruises leave from, night markets, rental cars. All in all a very good place to stay.

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Henley-on-Thames, United Kingdom
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Our bedroom had a view over the marina and the views were spectacular. Lots of restaurants nearby to choose from but we ate in the restaurant just off the hotel lobby, North, and the food was wonderful. Breakfast was good too, but not included in the room rate. Breakfast was expensive for what it was, it would be better if... More 

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly people,beautiful location at cairns where we stayed. Keep it up. Just staying at the hotel with the bay view Wes really beautiful, we are reminded of the creator of the universe, natures's beauty at its best.

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