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All 66 Cairns hotels

Cairns Plaza Hotel

3.5 of 5 Hotel   |   145 The Esplanade Cairns | Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870, Australia
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71%
Ranked #16 of 66 Hotels in Cairns
A recent review
5 of 5 stars reviewed yesterday
Patricia C Toronto, Canada
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179 reviews from our community

Traveler rating
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    38
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Very clean hotel; beautiful views from the room and very short walking distance to Cairns Esplanade, restaurants, and city centre. Staff is extremely friendly and helpful. Definitely would stay again.

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Gympie, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed 2 separate nights and on both occasions the staff in reception were spot on - friendly and helpful. The rooms were a good size, the only thing I would like to see is to get rid of the quilts and do the white sheet as a cover. It was nice and quiet and only a short walk to where... More

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Petrie, Queensland, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Spent three fantastic days in Cairns staying at Cairns Plaza Hotel and felt we had ticked all the boxes. Position/position .. wanted to have water views as first visit to Cairns and 6th floor was awesome. Yes, we did hear the lift but no complaints. Staff were very welcoming and always smiling and helpful. Room (607) was well maintained, clean... More

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear Susan W Thank you for your review following your stay with us. I'm thrilled to read that you'd choose to stay with us when next you visit...We look forward to welcoming you back...! With Kind Regards Paolo More

Ballarat, Victoria, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

WE enjoyed our brief stay at the Plaza, great location, close to Ocean, and short walk to Harbour and tourist spots.and lots of eating venues Staff were very helpful and friendly. Would stay at Plaza again and recommend it..Childens playground across the road .

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear Georgina W Thank you for your review. We look forward to welcoming you back when next you visit. With Kind Regards Paolo More

Canberra, Australia
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

We were on the 6th (top) floor. The lift noise was disturbing but the noise levels from the corridor, with its wooden floors, was terrible. Foot steps echoed but normal speech sounded like the people were in the room. And noises through the walls were disturbing. Most of these were very early in the morning. 2.30-3.30am. The hotel makes you... More

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear Andrew M Thank you for posting your review following your recent stay with us. Unfortunately, it appears that we did not exceed your expectations during your stay and for this I apologize. As we move through our floors to upgrade their appearance, we will certainly keep your comments about the noise in mind. For some time now, we have... More

Randwick, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This Hotel has everything you want when you are on holidays. It's location is perfect, right on the esplanade and only a short walk to the heart of Cairns and Harbour and if you have children like we did, you'll love the Cairns Plaza then as it's right across the road from Muddy's Playground. my 3yo daughter absolutely loved it.... More

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear Scott D Thank you so much for your very kind review and for taking time to post such glowing words - we look forward to welcoming you back when next you visit. With Kind Regards Paolo More

Wollongong, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. When we first arrived at the hotel we were a bit underwhelmed by the look of the place from the exterior as it was very reminiscent of the cheap hotels at the beaches in Florida. However, as soon as we got to our room, we were very pleased. The room looked like it had been... More

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear JenniferD Thank you for your review and for highlighting some of our better selling points - our location and value proposition - the best compliment though, is that you'd "definitely stay again" - we look forward to welcoming you back. With Kind Regards Paolo More

Canberra, Australia
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed 7 nights here. The room (507) was comfortable and clean and the air conditioning easy to control. Both the main room and the bedroom had a balcony with a view of the Coral Sea. The hotel pool was nice. Our package included a full breakfast each morning which was a nice bonus. The staff were helpful and friendly.... More

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Dear StevenG Thank you for posting your review. It was a pleasure to read that you enjoyed your stay with us - those views from our Ocean View Suites are pretty spectacular - I'm glad you enjoyed them. We look forward to the possibility of welcoming you back soon. With Kind Regards Paolo More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Cairns Plaza. I took advantage of a Jetstar airlines voucher which made the already good rate a true deal. The staff were efficient helpful and very friendly. Rooms were absolutely spotless,crisp white linen and really comfortable beds. Fully equipped with a great air conditioner, TV and powerful shower. Although I did not book breakfast at... More

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Laos
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent views and great location. Very friendly and helpful staff. I have stayed before but this was the first time since the refurbishment which gives the rooms a sense of individuality and comfort.

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GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this review

Thank you for your review. I'm glad you enjoyed the look of our new rooms and am glad to say that we continue to work through the rest of the hotel to bring them all up to this standard. We look forward to welcoming you back soon. With Kind Regards Paolo More

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Additional Information about Cairns Plaza Hotel

Address: 145 The Esplanade Cairns | Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Cairns Plaza Hotel 3.5*
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