Cairns Plaza Hotel

145 The Esplanade, Cairns, Queensland 4870 Australia
Traveler (364)
360
Panoramas (24)
Room & Suite (335)
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Fully refundable before Wed, Mar 27
$140
Fully refundable before Thu, Mar 21
$120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#6 of 68 hotels in Cairns
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.3
Travelers' Choice
3 1/2 star Hotel located about 2 blocks from center. The Cairns Plaza Hotel would like to advise that the POOL AREA will be closed for a much-awaited enhancement from Monday 18 September through to Wednesday 15 November 2023 inclusive. During this period whilst the reception entrance is being worked on, an alternative entrance will be from the ground floor or via the Elevator on Level 1. We do apologize in advance and look forward to the exciting times ahead and our new look.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fence around pool
Children's television networks
Taxi service
Baggage storage
Non-smoking hotel
24-hour check-in
Street parking
Wifi
Pool / beach towels
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Park View
Languages Spoken
English
1,428Review34Q+A100Room tips
Traveler rating
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  • 58
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Detailed Reviews
NeilC2607 wrote a review Jun 2021
Gunnedah, Australia758 contributions1,250 helpful vote
4.0 of 5 bubbles
Reception:
Friendly, efficient and knowledgable staff, ready to assist

Room / facilities:
Room number 605 is on the 6 floor and is clean, with a double balcony, separate bedroom with king bed, good size bathroom, small kitchen with Microwave cooking only, bar fridge, round dining setting, sofa bed, flat screen TV and self control split system air conditioning in both rooms.

Laundry:
Self service coin laundry with 2x washers and 2x dryers, costing $3 per use per machine. This is located on level 1 and closes at 10.00pm

Parking:
Free parking, but limited spaces available.

Wifi:
Speedy and complementary

Conclusion:
Perfect location, great staff and well maintained facility

Letdowns:
Noise from people in the park across the road, noisy outside air conditioner unit.

Location / Nearby:
Cairns Promenade, Cairns city, many restaurants and bars.

Getting to hotel:
Hotel is located approx 10 min drive from Cairns airport.
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Date of stay: May 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded Jun 21, 2021
Dear NeilC2607 Greetings from The Cairns Plaza Hotel. Thank you so much for taking the time to review our hotel. We are so glad that you had such a wonderful time with us and that you found the staff so friendly and helpful. We hope you have a wonderful trip and hope to see you again very soon. Take care and stay safe.
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Brian & Leonie F wrote a review Sep 2020
Wagga Wagga, Australia24 contributions5 helpful votes
5.0 of 5 bubbles
I don't often give top score and admittedly we'd just got back from a fortnight's camping but we couldn't fault this place. Big clean and quiet room with plenty of room for luggage, good bathroom, small balcony. Reception staff were excellent and directed us to the guest laundry, provided discount vouchers for an excellent breakfast location 100 metres up the road. On-site parking and walking distance to marina and restaurant area. Small pool was closed due to Covid but that's not their fault. All this at a very competitive price.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Facchinei, Other at Cairns Plaza Hotel
Responded Sep 7, 2020
Dear Brian & Leonie F Greetings from The Cairns Plaza Hotel. Thank you so much for your awesome review, as we are all going through these trying times and ever changing lives, it is great to hear that you enjoyed your stay with us. We are all very proud of our hotel and our recently enhanced guest rooms and amenities. The pool is open and ready for your next visit. Thanks again, we look forward to welcoming you back in the future. Take care and stay safe.
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Gohawks96 wrote a review Aug 2020
Sunshine Coast, Australia1 contribution
5.0 of 5 bubbles
Booked this hotel about 1 week out, got a fantastic deal on 3 nights accommodation, when you first check-in the hotel seems dated,but as soon as you head to the rooms, it’s a completely different story, you can tell it’s been recently refurbished with the new rooom smell, we had the 1 bedroom ocean room suite, which came with not 1 but 2 balconies overlooking the esplanade and water, the room was clean and well presented. The hotel was a short walk to the main hustle and bustle of Cairns(which is very quiet at the moment due to Covid19) the absolute standout of this hotel is the staff. From the minute that we arrived nothing was too much trouble for them (annoyingly our flight was reschedualed by five hours and the owner offered to allow us to stay in our room free of charge till 2pm which was the biggest lifesaver for us and this is why we will defiantly return to this hotel and recommend it to others who are staying in the area
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Date of stay: August 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Best rooms 1 bedroom ocean view suite - excellent views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, General Manager at Cairns Plaza Hotel
Responded Aug 6, 2020
Dear N6722QKjamest, Greetings from The Cairns Plaza Hotel. Thanks so much for your review. We are consistently striving to maintain the rooms in keeping to our high standards. We pride ourselves on our cleanliness and our team. I will most certainly be passing your comments to the team. One of the best things about our hotel is that we are Australian owned and operated and all returns are put back into the hotel to continue our ongoing enhancement programme. Once again thank you and we look forward to welcoming you back to the hotel in the future. Take care and stay safe.
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Janet wrote a review Oct 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
I cannot thank the Cairns Plaza Hotel staff enough for their kindness and the way they made my mum and I feel at home. Our stay was 5 weeks long. I came to them in an urgent situation looking for accommodation and they responded with kindness and offered me an affordable solution.
If you’re looking for the type of service that has a family feel, then stay here. It was clear to me that the owner of this hotel is a caring soul and one who is very hands on at every level. You will most likely pass him in the carpark where he will offer to help you with your luggage or even park your car. His caring nature runs through all of the staff. Most places you go these days, it’s easy to observe that staff live in fear of their boss and they are pushed to the limit and expected to work their fingers to the bone with almost unmanageable work loads - this is not so at the CPH. At the CPH, it was easy to see that the culture was a caring one and the sound of staff giggling as they went about their chores was joyful to hear.
Apart from the fantastic staff and service, the hotel is located across from a very popular ocean front restaurant (Muddys) that is open from very early until 7pm and offers hotel customers a discount, a quaint and tasty Indonesian restaurant directly next door which makes you feel as though you’re in Indonesia, and just a short 5 minute walk away, you will have the choice of dozens of restaurants and ice-cream parlors as well as the night markets. The choices are endless.
I will be recommending the CPH to everyone and I hope I will be back some day when I’m next in Cairns.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded Oct 14, 2020
Dear janetgypsy A big hello to you from all of us here at the hotel. WOW what a glowing review, we are so happy to hear that you and (Queenie) mum enjoyed your stay with us. Its so nice to have guests like yourselves staying with us and appreciating what we offer. It was nice to be able to see your mum each morning and have a chat after the morning swim. Very true what you have said about our team members along with our owners, respect is always given and received and that makes it so much more enjoyable, from our front office team to our house keeping team always smiling as they go about their day and even some days if you are lucky you can hear them singing. This comes from the top and again I say how lucky we are to have our owners play such a large part in our daily operations. Once again thanks so much and please take care and enjoy yourself on your journeys. We look forward to seeing you again in the future upon your return to Cairns. Stay safe.
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karleigh04 wrote a review May 2021
Brisbane, Australia153 contributions66 helpful votes
5.0 of 5 bubbles
We stayed two nights, pre and post holiday to Port Douglas. We had rooms both times with a balcony, first stay with a mountain view and second with a mountain/partial sea view. Decor is lovely and everything was very clean. The hotel is on the esplanade and walking distance to bars and restaurants etc. We were most impressed though for our second stay, to receive a phone call a few hours out from official check-in time of 2pm advising us our room was ready and we could check in anytime. This was very much appreciated as it was pouring rain as we made our way back from Port Douglas. We would highly recommend staying here and should we visit North Queensland again we will stay here.
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Date of stay: April 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded May 16, 2021
Dear karleigh04 Greetings from The Cairns Plaza Hotel. Thanks for your review and your recent stay with us on both occasions. We are a busy hotel and like to offer early check ins where possible so I am pleased to hear you were able to check in earlier than expected. Our owners are very passionate about the hotels decor and are always continuing the enhancement of our rooms, great thing about being locally owned and operated. Once again thank you and we look forward to welcoming you back to the hotel in the future. Take care and stay safe.....
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CM67Melb wrote a review Jul 2021
Melbourne, Australia263 contributions76 helpful votes
4.0 of 5 bubbles
Older style hotel in a great location. Right across the road from the Esplanade and playground. Muddys cafe across the road sells good food with water views; we ate there twice on the first day! (Brunch,; later 7pm dinner). Room 302 at the back was large & spotless - four single beds with crisp white bed linen; two singles joined together made up the queen size bed. Well equipped kitchenette including fridge and microwave. Ice and pool towels provided on request. Courteous staff at reception; Great welcome from Malcolm. Recommended!
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded Jul 20, 2021
Dear CM67Melb Greetings from The Cairns Plaza Hotel. Thanks for your recent stay with us along with your welcomed review. Yes the hotel is a older style hotel locally owned and operated offering good old fashioned service. Our rooms have recently gone through a enhancement and the next stage will be the exterior of the hotel incorporating the pool area and gardens. Our location is perfect as you have said being right across from Muddys café and playground and just a 10 minute walk along the waterfront to the CBD. We take pride in our team and enjoy receiving feedback such as yours, I will pass on your comments to Malcolm and the team. Thanks again, we look forward to welcoming you back to the hotel in the future. Take care and stay safe……
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Lea F wrote a review Jun 2022
Florey41 contributions28 helpful votes
5.0 of 5 bubbles
We stayed here for seven nights and what a great place to stay! It's at the northern end of the Esplanade but within walking distance of restaurants, bars and the shops. We booked an ocean-facing suite and what fabulous views to wake up to each morning, plus the weather was very kind. The king-size bed was extremely comfortable, the water was hot and the towels were large and fluffy.... all you need for a good stay but the little extras made it into a great stay. Incredibly, our room was fully serviced each day (this doesn't happen at some 5-star hotels) and the front desk staff were always warm and welcoming. Our suite contained everything we needed for a week's stay and there is also a guest laundry on site. If ever we are lucky enough to return to Cairns again, we'll definitely stay at Cairns Plaza Hotel. Thank you for a great stay.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hichelle wrote a review Sep 2023
Boston, Massachusetts190 contributions140 helpful votes
4.0 of 5 bubbles
My husband & I stayed here 1 night each before & after our trip out to a Barrier Reef Island. I booked it through Quantas (for about $188 AUD night) for location to airport and walking distance to restaurants (no dining on site). We just booked a basic room. We arrived late afternoon short ride via taxi (about $25 AUD) & checked into our 6th floor room. The other night we were in same type of room on 2nd floor, this time too low for Oceanview. It was basic, clean and spacious with Queen & 2 twin beds, table & chairs, balcony seating, fridge (which we used) and microwave plus some basic dishes.

We had gotten an email some weeks prior that starting the next day that the pool/patio and entrance area would be worked on. They appeared to be doing a full demolition. I love swimming but there is a huge pool right down the street off the promenade, not advised to swim in ocean because there are crocodiles nearby.

We walked a short distance along promenade (which extends 2.5 km) along ocean. There are nice spaces for people to walk, bring their dogs, run, parks, including a big one for kids, places to BBQ, fitness stations, tennis, basket & volleyball. There was also a large ferris wheel to ride. There were many nearby restaurants with water views and shops.

The walls were thin and you could hear voices and plumbing flushing but it didn't disturb our sleep. The staff seemed nice and the elevator worked fine. No issue with air conditioner or water pressure. Our only complaint the 1st night we stayed was the Queen bed was too hard. The subsequent night, the Queen bed was better. When we returned, the pool/entrance area was quite a mess and the entrance relocated to side of building. We wouldn't have wanted to stay there a week with construction going on but it worked fine for what we needed. We did pay an extra $50 for 1 hour to checkout at 12 pm instead of 11 since we had a late afternoon flight. Thought that was a bit steep but worth it to us.
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Date of stay: September 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Ask for an upper floor, the view is much better if you can see the ocean. Would be nice to have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HDStripad wrote a review Sep 2023
Australia905 contributions155 helpful votes
5.0 of 5 bubbles
Located on the beautiful Cairns esplanade, an easy, pleasant two block walk to the main restaurant strip. The balcony of our 6th floor room overlooked the side street and had a good view of the harbour. Muddy’s Café across the Esplanade serves breakfast and lunch, discounted for hotel guests.
The room was spacious, had a queen and two single beds, table and chairs and a bench fitted with sink, frig, microwave, plates and cutlery. Bathroom had a large walk-in shower.
Reception is 24-hour and the staff were welcoming and helpful.
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Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Freddiemarie wrote a review Sep 2020
Perth, Australia17 contributions39 helpful votes
5.0 of 5 bubbles
Arrived early without a reservation and were happily welcomed by Dean and Laura at the front desk who immediately phoned housekeeping to see if a certain room was ready. It was and we checked in at 11:00am. The room was spotless, the staff was always smiling and helpful and then we found out why. We met the Proprietor, a lovely man, Peter Boylan who realises the importance of treating your staff with mutual respect. His staff work "with" him not "for" him.
Our room overlooked the ocean and a lovely park. It was a pleasurable stay and we will definitely be back. Thank you to everyone at Cairns Plaza.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cairns Plaza Hotel, Other at Cairns Plaza Hotel
Responded Sep 16, 2020
Dear Freddiemarie Greetings form The Cairns Plaza Hotel. WOW, thanks so much for your awesome review of our team and hotel. We are pleased to hear that you enjoyed your stay with us and that the little extras that we offer make the difference. We couldn’t agree with you anymore with regards to our owners working with the team which is very rare these days. We are Australian owned and operated and enjoy having our owners here with us. I will be sharing your comments with the team and looking forward to more smiles. Once again thanks for staying with us and we do look forward to welcoming you back to the hotel in the future. Take care and stay safe.
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Wooly75 wrote a tip Feb 2024
Crewe, United Kingdom3 contributions
5.0 of 5 bubbles
"Parking easy and free on hotel grounds Pool towels provided"
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alisaloves2travel wrote a tip Jan 2024
Chicago, Illinois44 contributions4 helpful votes
5.0 of 5 bubbles
"You can take out money for the washer and dryer at the front desk."
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melliemeltee wrote a tip Jan 2024
London, United Kingdom27 contributions11 helpful votes
4.0 of 5 bubbles
"There is on-site parking"
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lyndsaysch wrote a tip Dec 2023
Cairns, Australia204 contributions109 helpful votes
4.0 of 5 bubbles
"Nothing"
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Judy L wrote a tip Nov 2023
Darwin, Australia53 contributions46 helpful votes
5.0 of 5 bubbles
"Check when the pool is going to be finished."
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Not the right property for you?
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PRICE RANGE
$126 - $148 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CAIRNS PLAZA HOTEL $124 ($̶1̶5̶7̶) - Updated 2024 Prices & Reviews - Australia

Frequently Asked Questions about Cairns Plaza Hotel
Which popular attractions are close to Cairns Plaza Hotel?
Nearby attractions include Cairns Aquarium (0.2 miles), Muddy's Playground (0.03 miles), and St Monica's Cathedral (0.1 miles).
What are some of the property amenities at Cairns Plaza Hotel?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Cairns Plaza Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Cairns Plaza Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Cairns Plaza Hotel?
Conveniently located restaurants include Dundee's At The Cairns Aquarium, Bagus Cafe, and Splash Seafood Restaurant.
Is Cairns Plaza Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Cairns.
Does Cairns Plaza Hotel have any great views?
Yes, guests often enjoy the harbor view available here.
Is Cairns Plaza Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.