We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Royale Cairns

7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Palm Royale Cairns
Professional photos View all
Browse nearby
Palm Royale Cairns
Add Photo

344 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    43
    143
    94
    39
    25
See reviews for
64
123
36
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (344)
  • Mar-May only
    (76)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (84)
All months
Mission Beach, Australia
4 of 5 stars Reviewed 2 days ago NEW

Excellent Value, Great Location, enjoyed our 2 night stay., staff friendly and helpful, room was ready on arrival and all requests were attended to promtly. The pool was in excellent condition and the tropical gardens were magnificent. will most definately be staying there again when visiting Cairns.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

My family stayed here for 2 nights recently while visiting Cairns. Found the place very average. Given the cheapish room rate we were not expecting 5 star luxury, but something clean and fairly comfortable at the very least. Place looks reasonable on the website but the reality was different. Our room was quite spacious but the decor old and tired.... More 

Was this review helpful? Yes 2

Travelers are raving about these Cairns hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Booked a tour the guide running late. apparently the nice dry paved entrance where the hotel courtesy bus picks up isn't where tours pickup. The tour guide couldn't find me and left. Reception staff couldn't care less where I was waiting stating that they pick up next to cafe on the muddy nature strip and didn't they get you. Only... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got an excellent deal on agoda for a poolside room. Upon arrival we received an upgrade which was lovely. The bed was 2 singles put together. Massive and still comfortable. The pool lagoon area was my favorite. Just beautiful! Resort was a tad old..could use a refurbishment. There was a big stain in the carpet as well as our... More 

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Just a thoroughly disappointing experience. Most run down hotel I've seen in awhile. Just generally poor. Bad beds. We booked this hotel specifically as it included wifi. Turns out they print out 2 hour codes for you. Don't waste your time - they tell you at reception the internet is not great. Thanks for the heads up guys!! We could... More 

Was this review helpful? Yes 3
Forest Lake, Queensland, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The place was aging, staff were friendly. Close to shops , short drive from city centre. Room and pool area clean. Our only complaint were the beds. Very uncomfortable, very worn out. Sloped to one side, springs sticking out. The price was reasonable.

Was this review helpful? Yes
Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Just got back today from the Palm royal after two weeks stay in room 1346 .I cannot wait to return.great views great room .great staff. GREAT FOOD. Also like to mention Iberham Mohammed in the main food area .made sure everything was ok everyday.

Was this review helpful? Yes 1
2 reviews
3 of 5 stars Reviewed May 21, 2015

A colleague and I paid $315 (£170) for 7 days in May. I was out at 0700 everyday until 1630 do full board was not an issue for me. The room was a standard room with ensuite and the normal basics such as TV and phone. The hotel did do breakfast but at $15 ( discounted ) I thought it... More 

Was this review helpful? Yes
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Simon, Thank you for your review, it is much appreciated. I will pass on your good words about our friendly staff and thank you for acknowledging that Palm Royale Cairns is good value for money. All our rooms are equipped with tea and coffee making facility and are kept in the cupboard. Once again, thank you for your time... More 

Alice Springs, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2015

My partner and I spent 4 nights at the hotel, the first night was for one night on;y, the room was a little tired and the bed uncomfortable. We went to Townsville and came back after 10 days and decided to give them another try, we were very pleased, we were given an upgrade, the room overlooked the pool, the... More 

Was this review helpful? Yes
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you very much for your feedback following your recent stay at Palm Royale Cairns. I am glad to hear that you enjoyed your stay and that you were looked after by our friendly staff. I will definitely pass on your good words to them especially Mark, one of our friendly Duty Managers. We are looking forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

148 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (130)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (19)
Viewed
View from room (7)
Viewed
Bathroom (3)
Viewed
Pool/beach area (22)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Pool/beach area (6)
Viewed
Room/suite (5)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay