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Palm Royale Cairns

4.0 of 5 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
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Palm Royale Cairns
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Palm Royale Cairns
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314 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here with my family for 5 days , while snorkelling on the great barrier reef and sightseeing around Daintree national park what a beautiful place, plenty to see and do. Hotel was off season but still plenty around , we had a large room overlooking the pool, beds were comfortable and spotless clean. Nice friendly staff. Hotel on outskirts... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Good reasonably priced hotel. Comfortable beds and very spacious. However, a little far from the Cairns nightlife, and the A/C is rather loud and may disrupt sleep. Overall, an enjoyable stay but definitely recommend having a car (as we did) if intending to stay here.

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Campbells Creek, Victoria, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall we enjoyed our 7 night stay. The hotel has been Royale in its past I think, however it is a little tired these days. We enjoyed the well maintained pools and the tropical gardens and outlook. We certainly needed a hire car as this hotel is situated a very long walk from the CBD. Our budget would not allow... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

was not impressed at all with the hotel, room or services. Its far from city center and much reasonable and better places available in cairns at much much better reasonable prices. The staff too wasn't much friendly or helpful.

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Prague, Czech Republic
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A wonderful place to stay, clean big pools , tropical garden and super friendly staff. I loved night walking in the garden or just sitting outside under Southern Cross sky. Nice Mediterranean-inspired decor. Go and see.......

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damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you very much for your review, it is very much appreciated. It is nice to hear that you enjoyed your stay at Palm Royale Cairns. Positive feedback such as your own encourage the staff to do their job well and enjoy it as well. I will definitely pass on your good words to the Palm Royale team.... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Wifi only worked for one hour at a time and they wouldn't give you the log in over the phone so every hour you had to walk all the way to the lobby to get a new login info. Then I had 5 minutes until my bus came and asked to use their phone so I could set up an... More 

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Adelaide, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 16, 2014

Palm Royale is located in a 'bad' area of Cairns (apparently a lot of theft and local hooligans, according to a friend who lives in Cairns) - however, we didn't see any evidence of unruliness and the hotel itself is quite nice. If you book on-line (e.g. with Bookings.com), it is reasonably priced. The exterior could do with a bit... More 

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damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you very much for your review - it is nice to know that you have enjoyed your stay at Palm Royale Cairns. We do have beautiful gardens and pool area which is being maintained by our hardworking gardener. I will also relay your good words to our helpful and courteous reception staff. It is positive comments like... More 

Murwillumbah, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 15, 2014

Liked- Great position which was only 10 mins from the city. Shopping centre directly across the road. Serviced daily. A Lift. Comfy bed. Nice sized bathroom. Quiet room. Didn't like - Parking? there were a few parking spaces available near the building or a larger parking area down the road, none were under cover. A small old TV with 4-5... More 

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damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you very much for your feedback following your recent stay at Palm Royale Cairns, the time spent in writing this feedback is very appreciated. Thank you acknowledging that we offer good value for money. I will pass on your comment about the cleanliness to our housekeeping team. We hope to see you again on your next visit... More 

Shailer Park, Australia
2 reviews
3 of 5 stars Reviewed October 11, 2014

I stayed for one night with a couple of friends after a week's bushwalking. What looked like a large resort was, in fact, a budget hotel for those who couldn't afford to stay nearer the water. It was slightly crumbling and has obviously seen better days. The lack of restaurant was surprising but st least the buffet breakfast was adequate.... More 

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Townsville
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 5, 2014

My boyfriend and I stayed here for one night, in the "pool view" room. Poolview indeed. Was great to just walk about the terrace door and take a dip.The hotel has several pools, a spa pool and a tan area with soft sand and umbrellas/beach chairs. The hotel was big, but felt very quiet. We hardly saw anyone swimming. The... More 

Was this review helpful? Yes 2
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you for your comments on your recent stay with Palm Royale Cairns. We always appreciate feedback from our guests. It is good to know that you had a "great stay" and that you enjoyed our beautiful swimming pools - it is quiet during the day as most of our guests were on their day tours. Your other... More 

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Additional Information about Palm Royale Cairns

Address: 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Palm Royale Cairns 4*
Number of rooms: 150
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Also Known As:
Palm Royale Cairns Hotel Cairns
Palm Royale Hotel Cairns
Cairns Palm Royale
Hotel Style:
#5 Best Value Hotel in Cairns
#28 Luxury Hotel in Cairns

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