We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Royale Cairns

7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Palm Royale Cairns
Professional photos View all
Browse nearby
Palm Royale Cairns
Write a Review

335 reviews from our community

Traveler rating
    42
    141
    92
    37
    23
See reviews for
63
118
34
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (72)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (84)
All months
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

A colleague and I paid $315 (£170) for 7 days in May. I was out at 0700 everyday until 1630 do full board was not an issue for me. The room was a standard room with ensuite and the normal basics such as TV and phone. The hotel did do breakfast but at $15 ( discounted ) I thought it... More 

Was this review helpful? Yes
Alice Springs, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I spent 4 nights at the hotel, the first night was for one night on;y, the room was a little tired and the bed uncomfortable. We went to Townsville and came back after 10 days and decided to give them another try, we were very pleased, we were given an upgrade, the room overlooked the pool, the... More 

Was this review helpful? Yes
Goolwa, Australia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We spent our last night in Cairns here before flying home the next day. On arriving in our 3rd floor room, we were concerned that the entrance door faced a 4 lane highway and there was a fair bit of traffic. It was peak hour and it did settle down later in the evening. The room was small, but adequate,... More 

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Jen G, Thank you very much for writing this feedback. We are planning to do some necessary maintenance to the property which should address your concerns. Unfortunately, the 4 lane street at the side of the property does get busy, our Front Desk staff would have been only too happy to move you to another room if you have... More 

Travelers are raving about these Cairns hotels

Kununurra, Australia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The price was the reason I selected this Hotel for 3 people for 2 nights as it seemed to good a deal to refuse - I wish I had read the reviews before I selected this. The room was certainly one star, with an old CRT TV (LCD/LED TV's are only $250) and only analogue programs available. There was wire... More 

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Lee, Thank you for your feedback. My apology that you did not enjoy your stay at Palm Royal Cairns. We are planning to carry out some essential maintenance work soon that will address your concerns. I will definitely pass on your good words to Malvin and Reggie (of Reservations, not Eddie) and will address the issue with the unfriendly... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

My family, wife, two teen boys and I did a recce trip from our home in Townsville to check out nice places to camp along the coast to Cairns We picked the Palm Royale from the net as it looked quite nuce and was reasonably priced On arrival, the place looks like it needs a lick of paint and some... More 

Was this review helpful? Yes
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you very much for your review, appreciate the time spent in writing this feedback. I am glad to hear that you enjoyed your stay at Palm Royale Cairns and that you got good value for your money. I will pass on your good words to our Front Desk staff for the fast service and to our housekeeping... More 

1 review
3 of 5 stars Reviewed March 24, 2015

Stayed here for our last 3 days in Australia. Rooms are ok but noisy fan and air conditioning not up to much on all night and hardly cooled the room. Sadly missing a bar and only supply breakfast needs a proper restaurant for evening meal. Pool is great tho.

Was this review helpful? Yes
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Steve, Thank you for your feedback, it very much appreciated. Your concerns about the noisy fan and air conditioning are being addressed by our maintenance team. Thank you for commenting about our nice swimming pool facilities, we do constantly receive good feedback about our pools. Thank you once again and safe travels. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed here twice now ....this time got a room leading sraight out into the lap pool... loved it room had everything required ....basic but for $69. A night was great value... for ppl looking for inexpensive accomodation in cairns ...this place rocks😊

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Miki, We appreciate your feedback following your recent stay at Palm Royale Cairns. And thank you for acknowledging that the hotel offers good value for money. Hope to welcome you again when you are in Cairns next. Best regards. More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 17, 2015

Stayed for 2 nights in March 2015 on our way to Port Douglas. Had ground floor room and when we first walked in was hit by overpowering stale and mouldy smell. Opened main door and patio doors to try to get rid of smell. Spoke to management and they said that due to heavy rain week before that every room... More 

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you for your feedback, appreciate the time spent in writing this review. My apology for the state of the room that you were allocated to, Front Desk would have been only too happy to move you to another room. We will be carrying out essential maintenance which in turn will be addressing your concerns. I will discuss... More 

Brisbane, Australia
1 review
2 of 5 stars Reviewed March 13, 2015

The reception staff were good but the building is very tired, some rooms smelly, bearings worn in the air-conditioning, alarms went off spuriously in the middle of the night, couldn't control the aircon. The pool looked ok but we didn't have a swim. We stayed two nights on separate occasions, in different rooms. First room very old, bathroom falling apart,... More 

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Valued Guest, Thank you for your feedback on your recent stay at Palm Royale Cairns. I have passed on you concerns to our maintenance team. Appreciate you mentioning our good reception staff and I will definitely pass on your good words to them. Thank you for acknowledging that Palm Royale Cairns is good value for money. Best regards. More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 23, 2015

The rooms are fine and the pool is nice, but this hotel is quite far from the main part of Cairns, approx $25 in a taxi each way. Also, be careful if booking airport transfers. The page they hand you at check in says they depart every hour and have to be booked the day before. Turns out this is... More 

Was this review helpful? Yes 1
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Guest, Thank you for your feedback - it is appreciated. We believe we offer good value for money in a location out of the city with nice pools and garden. The shuttle bus to the airport is being provided by a third party operator, my apology for the misunderstanding, the bus operator's procedures are beyond our control. We will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

148 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (130)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (19)
Viewed
View from room (7)
Viewed
Bathroom (3)
Viewed
Pool/beach area (22)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Dining (1)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (5)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities