My partner and I stayed at the Palm Royale for 2 nights, for a wedding reception held at the Hotel. It's located about 4.5km from the city centre, so it's not exactly convenient to attractions nor transport. There is however a shopping centre, including a supermarket, chemist, pub & newsagency etc, right across the street, which is convenient. Our room... more

We arrived at the hotel around 10pm and went to our room which had a very saggy mattress which was very uncomfortable and when we got up the next morning to have breakfast at 9.30 (which was part of our room package), we were told breakfast closed at 9am. We were not told at reception when we checked in that... more

We only stayed at the Palm Royale for one night as we were waiting for a lift to our next stop in Daintree. We booked as we found a really cheap rate. The rooms are really spacious, as are the bathrooms, and a lot of toiletries and towels were provided. The beds were huge, although were two singles stuck together,... more

Just spent 4 great nights at this hotel with my wife. Booked last minute at a famous travle website for AU$85 per night which is an absolute bargain. We were luckly in that the the room offered to us was a pool view one which was great for the price - clean and larger than expected. It is not luxury... more

Considering we paid $90 on a last minute website, we couldn't afford to be too disappointed but if you're looking for luxury - this is not the place. Locals indicated that it's situated in a seedy part of town and that's the feeling that I got. It's quite a distance if you haven't hired a car which we hadn't. There... more

We booked this place because we found a decent deal (90$/night) on one of those last-minute websites. Despite offering free pickup and confirming (they called us) our arrival, we ended up waiting half an hour at the airport before we called again and they told us to take a taxi and they'd pay for it. We waited another 30 minutes... more

2 girlfriends and I were in Brisbane for a 2 month course and had a long weekend. We decided to travel up to Cairns, primarily to see the Great Barrier Reef. We were on quite a tight budget, knowing that the tour to the Great Barrier Reef would cost a fortune. We were looking at a hotel that would allow... more

We visited for 5 nights through a package deal and were very pleased with the content and value of the tours as well as the resort's setting. No, it is not near the sea nor near the city, but all the shuttle pick ups were well organised and on time; we were well prepared for this as we looked up... more

We booked one night in what we thought was a 4star hotel. We arrived at the airport at 10pm and had to wait one hour for the shuttle inspite of providing arrival details when we booked.The room we were taken to was by the rubbish bins with only a hedge between it and a busy road. The carpet was stained,... more