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Mercure Cairns Harbourside

#17 of 66 Hotels in Cairns
Certificate of Excellence
209-217 The Esplanade, Cairns, Queensland 4870, Australia
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Best prices for: 1 room 1 guest
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Mercure Cairns Harbourside
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Mercure Cairns Harbourside
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949 reviews from our community

Traveler rating
    272
    458
    170
    38
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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There are newer reviews for Mercure Cairns Harbourside
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Wellington, New Zealand
Top Contributor
177 reviews 177 reviews
141 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed August 14, 2011

Stay in a sea view king bed room, it's worth the extra cost to be up a few floors with a big room and balcony with glass sliding doors and windows that go the entire way across the outward facing part of the room (rather than many hotel rooms with 'views' that have relatively small window areas). Overall quite happy... More 

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A TripAdvisor Member
4 of 5 stars Reviewed August 11, 2011

Front of house hotel staff were great, room service was terrible the quality of food was not worth the cost, also food was served cold. The location is a bit out of the way but happy to use the hotel bus service.

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Sydney, Australia
1 review
5 of 5 stars Reviewed August 10, 2011

Great hotel, right in front of the ocean. Renovated and modern room. Very friendly staff. Good breakfast

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A TripAdvisor Member
4 of 5 stars Reviewed August 9, 2011

Very good to see the same staff at reception when checking in. Its very re-assuring to see a low turnover in staff. Obviously they are as happy as they want their clients to be. The only suggestion / request that i would to make is - Please get some updated remote controls for the televisions and also make sure they... More 

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A TripAdvisor Member
4 of 5 stars Reviewed August 8, 2011

Hotel was clean...service was good..location excellent bed very comfortable veiw was great and I would stay there again. I don't know what else to say as 200 characters is a lot if there are no complaints....nice to see international staff at the desk

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Tyrone
Contributor
19 reviews 19 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2011

Stayed here for 5 nights, staff were excellent, hotel was very clean and in a great location, right on the esplande. Rooms large and modern, couldn't have asked for better.

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A TripAdvisor Member
5 of 5 stars Reviewed August 5, 2011

All hotel staff good except the girl on the restaurant desk at breakfast. Not very friendly or helpful!!! thanks for your hospitality!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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