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All 66 Cairns hotels

Mercure Cairns Harbourside

4.0 of 5 Hotel   |   209-217 The Esplanade, Cairns, Queensland 4870, Australia
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Mercure Cairns Harbourside
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Ranked #14 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
KannanVS Noida, Uttar Pradesh, India
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Noida, Uttar Pradesh, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a 5 minute walk from the seaside but away from the central part of the town. Quiet area but eating options in the vicinity are limited. The hotel runs a bus once an hour to the town center- could be more frequent. Rooms are comfortable though functional. Wifi service is a bit patchy. Staff are very helpful.Breakfast... More

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Top Contributor
69 reviews 69 reviews
27 hotel reviews
228 helpful votes 228 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were given a super room (as in all the requests we'd asked for) with a fridge too and although it was in the rear, not the front block, we still enjoyed partial views of the ocean. It was spacious with a generous balcony and the bathroom water pressure was far greater than most hotels and quality toiletries were provided... More

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Brisbane, Australia
Top Contributor
113 reviews 113 reviews
53 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is clean and functional although I felt the bathrooms were dated; I personally hate cloth shower curtains too. The TV channels are also limited. Staff are friendly and helpful and the views from sea view are good if you get one. It's a bit out of town but a 20 minute walk gets you there or a bus... More

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Boston, MA
Top Contributor
63 reviews 63 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 4 nights at the Mercure Harbourside in Cairns, located on the northern end of the Esplanade, but easily walkable to the city center. We chose a king room with ocean view and were not disappointed. The room was spacious and quiet, with a lovely view of course! Check-in was straightforward and we were pleased that our room... More

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here 2 nights on my way to and from Thursday Island. It's close to the airport - just 10 minutes in a taxi. It faces the esplanade so nice to go out for a jog or walk. The check-in staff were very impersonal, and neither time did they offer me the wi-fi password on check-in. Restaurant staff are... More

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17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights in July. Our rooms were not quite ready when we arrived so we were given some free drink cards to use in their bar which was nice. The staff were generally well presented, although one of them was wearing a causal grey hoodie over the top of their uniform which was a bit unprofessional.... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Mercure Harbourside Cairns was a great experience for our family. Friendly, efficient staff. Clean, modern, light and airy rooms. Magnificent views overlooking the Esplanade & Sea. Location was great.

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Dundee, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Two adults four nights in July. Room was fine without being anything to write home about. Maybe if looking for best views worth paying extra. Location bit of a walk from town centre although shuttle bus available. Bit disappointed that pool was in process of refurbishment but shuttle bus to sister hotel available. Upgrades part of life. Top marks to... More

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Senior Contributor
41 reviews 41 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bright comfortable room with a view of the sea. Breakfast was very good with a great selection and nice warm plates. Dinner was excellent and plenty to choose from at reasonable prices. Although the hotel is quite a walk from the city, a shuttle bus goes to and from every hour on the hour until 10.00 p.m. The staff were... More

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MercureHsideGM, Guest Relations Manager at Mercure Cairns Harbourside, responded to this review

Hello MEZZAMARIA, Great to hear about your recent stay! Look forward to seeing you next year. Nick Pelucchi Assistant Manager Mercure Cairns Harbourside More

Wellington, Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Mercure Harbourside in Cairns for several nights recently and were most impressed at the service provided by reception. My partner had lost his passport and the reception staff were particularly helpful in assisting us with printing and faxing for the application. Also, the staff at the restaurant were friendly and cheerful and the food was mostly... More

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Additional Information about Mercure Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cairns Harbourside 4*
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

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Pool/beach area (8)
Room/suite (27)
View from room (33)
Bathroom (10)
Hotel & grounds (24)
Dining (2)
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Dining (2)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Cairns #10 Business Hotel in Cairns #11 Romantic Hotel in Cairns #12 Family Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Located on the secluded end of the Esplanade, Mercure Cairns Harbourside has 173 rooms and suites, a restaurant and wine bar/cafe, with a courtesy shuttle bus hourly to and from the city centre. ... more   less 
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