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All 66 Cairns hotels

Mercure Cairns Harbourside

4.0 of 5 Hotel   |   209-217 The Esplanade, Cairns, Queensland 4870, Australia
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Mercure Cairns Harbourside
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77%
Ranked #14 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
FionaandGordonB Dundee, United Kingdom
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796 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Dundee, United Kingdom
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

Two adults four nights in July. Room was fine without being anything to write home about. Maybe if looking for best views worth paying extra. Location bit of a walk from town centre although shuttle bus available. Bit disappointed that pool was in process of refurbishment but shuttle bus to sister hotel available. Upgrades part of life. Top marks to... More

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Melbourne
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Bright comfortable room with a view of the sea. Breakfast was very good with a great selection and nice warm plates. Dinner was excellent and plenty to choose from at reasonable prices. Although the hotel is quite a walk from the city, a shuttle bus goes to and from every hour on the hour until 10.00 p.m. The staff were... More

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Wellington, Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Mercure Harbourside in Cairns for several nights recently and were most impressed at the service provided by reception. My partner had lost his passport and the reception staff were particularly helpful in assisting us with printing and faxing for the application. Also, the staff at the restaurant were friendly and cheerful and the food was mostly... More

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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We only stayed one night, thank goodness. On arrival we had a very long wait for a room, as did others. Cleaners seem very slow. Not what we expected. We had a king room, but very small, grubby. bathroom tiny and in need of update. Bed ok, but not very comfortable, pillows uncomfortable. Walls must be thin as noise from... More

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed in a king room overlooking the ocean. Friendly and helpful staff and with efficient early check in. We couldn't have asked for more with our room with the great views over the bay. We already knew the swimming pool was being refurbished but a minibus was on hand to take us to a sister hotel for a swim. Where... More

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Buderim, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We opted to pay the extra for a room that had the lot. We were not disappointed.The view was uninterupted and the room came with all the added extras from a pillow menu to an Nespresso coffee machine. Make sure you buy your milk though. The newspapers each morning at our door was a nice added extra. We were promised... More

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Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Harbourside is located outside the shopping precinct but on the esplanade. The staff are very friendly, helpful and supportive of people with children. The Cafe and Restaurant were ideal places for a snack or a good quality meal if you don't want to go into town. Our room was sufficient to handle 2 adults and 2 8 year olds for... More

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Birdsville, Australia
Top Contributor
86 reviews 86 reviews
63 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on two nights last week whilst in transit through Cairns (Monday and Friday). Arrived late and left early both nights but had a great stay. The front counter staff were excellent, quick and efficient both times and even early in the morning at 5am when I was heading to airport. Rooms were clean and modern and I was... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is generally what you would expect from a Mercure. Decent sized comfortable rooms. The staff were very friendly and helpful. Our only disappointment is that after paying extra for an ocean front room we overlooked the construction of a new pool with noisy pumping equipment running 24/7. I feel that this should have been pointed out at the time... More

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Ontario. Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for one night before flying back home. We had just returned from our cruise, and my flight was not till the next day. Upon check in I was automatically upgraded to a ocean front room with a queen size bed for no extra charge! The view was beautiful and the room very large and spacious. The pool is... More

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Additional Information about Mercure Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cairns Harbourside 4*
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Best Value Hotel in Cairns #9 Luxury Hotel in Cairns #9 Business Hotel in Cairns #10 Romantic Hotel in Cairns #12 Family Hotel in Cairns #14 Top resorts Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Located on the secluded end of the Esplanade, Mercure Cairns Harbourside has 173 rooms and suites, a restaurant and wine bar/cafe, with a courtesy shuttle bus hourly to and from the city centre. ... more   less 
Number of rooms
173

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