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All 66 Cairns hotels

Mercure Cairns Harbourside

4.0 of 5 Hotel   |   209-217 The Esplanade, Cairns, Queensland 4870, Australia
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Mercure Cairns Harbourside
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77%
Ranked #14 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Pudju68 Melbourne
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829 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Melbourne
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Could not fault the staff with their gracious assistance and local knowledge. Car park facilities were great and made things much easier, with all of our luggage and elevators were very close. The laundry facilities were great also. Our room was beautiful and so were the uninterrupted views of the ocean. Best location, close to everything, we walked to the... More

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Ringwood, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean and spacious room overlooking the sea. Staff very friendly and nothing too much trouble although rooms are a little tired. Great location for the marina for boats out to the Great Barrier Reef, restaurants and shopping.

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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Mercure is part of the Accor chain, so if youre a member you get reduced rates on accomadation and food and beverages. Buy one meal and the second is free. We stay at The Mercure every year now for last 5. There is a choice or hotel rooms with views over the esplanade, but we opt for the 1bdr... More

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UK
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

It's difficult to find decent inexpensive hotels with room for 2 adults and 2 children - we booked well in advance and got a good deal. We only stayed one night but it was just what we needed with two double beds, a good sea view, fridge and tasty room service food at reasonable prices. The front desk were very... More

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Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Staying one night on business. First time to Cairns. Good location, close to the airport BUT. Really not 4 star. Pool was out of action due to refurbishment. Tge room I was in was a good size but about 20 years old and showing its age. Breakfast was a good standard. This place some decent dollars spent on it for... More

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MercureHsideGM, Guest Relations Manager at Mercure Cairns Harbourside, responded to this review

Dear fatsurfer, Thank you for your review of the Mercure Cairns Harbourside. I am very disappointed to hear that your stay wasn't up to our usual high standards of customer service. All feedback whether good or back is useful and your comments will be passed on and actioned accordingly. Thank you again for choosing to stay with us and for... More

Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here during a business trip to Cairns . Close to airport and I stayed on 7th floor in a huge room with a sea view. Balcony enormous and enabled me to also see back towards the city and port. Very comfortable room with a pull out sofa and expresso coffee machine. Check in fast and efficient, in room inside... More

Was this review helpful? Yes 1
MercureHsideGM, Public Relations Manager at Mercure Cairns Harbourside, responded to this review

Hi Dean D, Thank you for your time reviewing the Mercure Cairns Harbourside from your recent stay. We are very lucky that the airport is so close, perfect for the early flights. Thank you again for your time, we hope to se you again. Kind Regards, Nick Pelucchi More

The Hague, The Netherlands
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Practical hotel Before living Australia we booked a hotel near the Airport. This one was perfect not to far not to close.10min bij car. The personal from the hotel is professional and client minded. The beds we conformable the room was practical. The bathroom was the only part a bit annoying. Shower/bath not very clean and in general a bit... More

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MercureHsideGM, Guest Relations Manager at Mercure Cairns Harbourside, responded to this review

Hi Lou W, Being so close to the airport is a real advantage. Your comments regarding the bathroom will be passed on, as will your kind comments regarding the staff. Thank you again, Kind Regards, Nick Pelucchi More

Gold Coast, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

blI visited here in May with my boyfriend. The staff were very kind and had excellent customer service. The rooms were very clean. The room service menu was fantastic and at a good price. The waiter (Timothy) was very good throughout the night at the Blue Mango Hotel. All guests who stay receive daily room cleans as well, which I... More

Was this review helpful? Yes
MercureHsideGM, Guest Relations Manager at Mercure Cairns Harbourside, responded to this review

Hello Allie E, Thank you for review from your sty in May. Timothy will be very pleased to hear about your kind comments about him and the Blue Mango Cafe. Thank you again for your time. Nick Pelucchi More

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Additional Information about Mercure Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Cairns Harbourside 4*
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Luxury Hotel in Cairns #10 Business Hotel in Cairns #11 Romantic Hotel in Cairns #13 Family Hotel in Cairns #14 Top resorts Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Located on the secluded end of the Esplanade, Mercure Cairns Harbourside has 173 rooms and suites, a restaurant and wine bar/cafe, with a courtesy shuttle bus hourly to and from the city centre. ... more   less 
Number of rooms
173

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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