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Mercure Cairns Harbourside

#16 of 66 Hotels in Cairns
Certificate of Excellence
209-217 The Esplanade, Cairns, Queensland 4870, Australia
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Mercure Cairns Harbourside
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983 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Christchurch, New Zealand
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed today NEW

Close to Esplanade, free transport to town, efficient, friendly front desk. Room comfortable and clean. Breakfast good. Pre-purchase breakfast voucher from front desk and save about $5. Go for a room with an ocean view.

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our flight arrived at midnight, so the location is perfect. We only needed to shower and catch a few hours of sleep before driving to our holiday rental. The room was clean (bathrooms are a bit in need of tile renovation), but the price was right. The parking lot is small, but there is adequate street parking. The front desk... More 

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Bowen, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A great place to stay whilst in Cairns very close to the beach and the city easy walk Along the boardwalk without getting knocked over by bikes etc very clean but a little dated in the bathroom we had, great outlook over the beach

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Sydney Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here only for one night as our flight arrived late at night into Cairns. We had a great big room on the fourth floor (overlooking the car park), but it was really nice. We only paid $125 so the price was right. Parking was free and available. There is a lovely park out the front of the hotel with... More 

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Auckland Region, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We enjoyed our stay at the Mercure. The concierge and housekeeping were excellent and it was convenient parking in the basement and taking the lift to our room which was well appointed, spacious with a small balcony. Our view was facing the hills but still pleasant as we enjoyed some lovely sunsets. I particularly like walking along the esplanade into... More 

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Perth, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed at the Mercure Habourside. The entrance, lobby and pool area of the hotel is nice however our room was very disappointing. We were on the 6th floor and faced out to the roadside. The room needed decorating and was very small for a family of 4. We did not pay full rate for our room as applied some... More 

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Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent the night here before a flight to Japan. Staff very friendly and helpful, the room was very comfortable. We had both dinner and breakfast in the restaurant downstairs, and found it to be quite nice on both occasions. In fact at breakfast a young couple at the table next to us requested something special and the staff were only... More 

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Melbourne, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I booked this Hotel because the Shangri LA was fully booked by Exxon Mobile but I was not disappointed. The rooms are clean and spacious. I got a room with nice views over the esplanade and the sea. The main strip of the esplanade with many restaurants is in walking distance. Good and helpful staff works at the reception. I... More 

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MercureHsideGM, Manager at Mercure Cairns Harbourside, responded to this review

Dear Stuart L, Thank you for the great review of our hotel! We are glad you enjoyed the views from your room and hope to see you again very soon. Sincerely, Kanina Victoria Assistant Manager More 

Perth, Western Australia, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this property about a year ago and I would still recommend it to my family and friends if they are planning on visiting Cairns. It was well priced and nice and easy to get into the city centre (either a very pretty walk along the water or take the shuttle bus). Being a bit out of the... More 

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MercureHsideGM, Manager at Mercure Cairns Harbourside, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Cairns Harbourside. It is always a pleasure to receive positive feedback, particularly about the staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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