Ok so the location is a little out of town but it took us 20 mins to walk into the centre. There was a free shuttle bus for anyone who didn't want to walk. (but with weather like that its lovely to walk). Being out of town means the only noise you hear at night is the ocean & not... more

The staff were extremely proffesional and friendly helpful with organising our tours and giving us directions nothing was to much trouble. They have a free shuttle bus which runs from the Mecure to the cbd and back again every hour on the hour and its a terrific service which we used many times, during our stay. When we checked in... more

First up, I will say that the staff of the Mercure are absolutely top-notch in every single interaction we had with them. The hotel itself is part of the Accor group, so that means you get their typical amenities (such as a “pillow menu”). The property itself is well-kept, but does look to be due for a slight refresh (e.g.... more

We stayed 3 nights at the Mecure and we were very pleased with our choice of hotel. The staff were exceptionally helpful, especially Evan who recommended and booked our trips for us. The hotel is a 15-20 min walk to the centre of town, but the Mecure provide a free pick-up and drop-off shuttle service. more

small irritations, as old fridge/freezer ; difficult to make icecubes.. good internet, bit slow and expensive; 30 a day if you use it more than 1 hr ventilationoutlet in bathroom full with dirth/mushrooms... Roomservice was fantastic, and great food !!!! All staff where suberb ! more

My wife and I brought our young son to Cairns to attend a wedding. We stayed a few nights at the Mercure and have to safe that it is a fantastic hotel for the price. The rooms were very spacious and spotless. We paid $95 for all three of us and were given a free upgrade to what I presume... more

Great view facing the water. Staff helpful and very freindly. Would stay there again. more

We stayed here four nights during the middle of an extended tour of Australia, and it was perfect as we all needed a break from flights and excursions, although we did spend a day on the Barrier Reef whilst in Cairns. Our room was on the 7th floor with a balcony facing the ocean - marvellous. Beds were huge and... more

We were a family of four (2 adults and 2 kids(11 & 15)). We stayed there 4 nights in mid-August. We had a room with 2 double beds. What can I say. Great hotel, VERY helpful staff, nice quiet location. Down the street is a Pizza Hut and IGA grocery store. While the front desk faces a semi-busy street, the... more