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All 11 Cairns B&Bs / inns

Il Palazzo Boutique Apartments Hotel

4.0 of 5 Small Hotel   |   62 Abbott St, Cairns, Queensland 4870, Australia
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Il Palazzo Boutique Apartments Hotel
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94%
Ranked #2 of 11 Cairns B&B and Inns
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
juliebarrett1964 Cairns, Australia
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149 people have reviewed this hotel

Traveler rating
    85
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    3
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27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Cairns, Australia
Contributor
18 reviews 18 reviews
5 of 5 stars Reviewed 2 days ago NEW

Super self catering apartments with laundry facilities and parking. Excellent, truly excellent reception: Frances and Donovan. They did over and above their roles. Clean, practical accommodation, central for everything. Lovely pool should you have time. . . .

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Found this place on Hotels.com and was not disappointed. Great location, handy to everything. The accommodation is in very good condition, no complaints there. Were shown up to our room and had everything explained, which rarely happens these days. If there were any negatives it would be that the WiFi reception is very unreliable but was complimentary so didn't bother... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your 'excellent' review of Il Palazzo which is really appreciated. We are so pleased that you were not disappointed with your choice and that you found the apartment to be in a great location, clean and comfortable. We are experiencing some difficulties with the free Wi-Fi and hope to have this rectified as soon as... More

Haifa, Israel
Top Contributor
76 reviews 76 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Appartments are large and well maintained and are next door to the night market and the Esplanade. They are cleaned daily (although somewhat lightly). The bathroom is large too and well maintained. Adding a dishwasher to the kitchen could help. The managers (a couple) are very nice and helpful. WiFi internet access is available and free although excruciatingly slow at... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for your positive and helpful review of Il Palazzo, which is very much appreciated. We have just recently had the free Wi-Fi installed and we seem to be experiencing a few teething troubles just at the moment, which will hopefully be resolved very soon. Daily servicing is meant to be just a light clean rather than... More

Buderim
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for seven nights and had a fabulous time. This hotel is beautiful in design with the central atrium contributing to soothing sounds of running water and looks like a little bit of Florence. The apartment I had was on the third floor at the back over looking the pool. It was large with everything you could need... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo. We are really pleased that you found everything to your satisfaction, in particular the size and great location of the apartment. In your tip I notice that you recommend a poolside room. The streetside rooms are in fact equally quiet as they are double glazed and soundproofed and... More

Melbourne
Top Contributor
100 reviews 100 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 2 nights and we had a very restful and pleasant stay. Il Palazzo is right in the middle of town, next to the Night Market and handy to everything one could want. We had a hire car and thankful for the underground car parking. Our apartment was very comfortable with a good bathroom,... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for taking the time to write such a comprehensive review on Il Palazzo - this is very much appreciated and of great assistance to potential guests when choosing where to stay in Cairns. We are delighted that you enjoyed your stay so much and that the property suited all of your requirements. We do hope that... More

Senior Contributor
42 reviews 42 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed one night and it was just great. The hotel is located on the second street from the Esplanade which is nice and gets you away from most tourists. The interior is not that modern but highly functional. The couple that owns the hotel is very friendly and helpful. Definitely recommendable.

Was this review helpful? Yes 1
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for submitting a review to TripAdvisor, which is really appreciated. We are only sorry that you were not able to stay with us for longer and do hope that we shall see you at Il Palazzo again one day. With kind regards, Frances Kelly Il Palazzo Boutique Apartments Hotel More

Albany, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2013

We stayed here for 7 nights , was very convenient 3 shops up from the night markets and close to all the eateries. Very helpful and friendly staff.. Pool was ok for a quick cool off .Parking was great under the building. Its not 5 star but good value.

Was this review helpful? Yes 2
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for taking the time to write a review, which we always appreciate as this is so helpful for people looking to stay in a central location in Cairns. We are so pleased that you found the staff to be helpful and friendly as this is something that we place great emphasis upon. We are of course... More

Sydney, New South Wales, Australia
2 reviews
5 of 5 stars Reviewed November 18, 2013

There are so many factors which make "Il Palazzo" the perfect choice when looking for accommodation in Cairns. The management, the reception staff, the cleaning staff, the cleanliness, the location of the Hotel and there are plenty more. Nothing is more than 3 or 4 blocks away, this includes food, activities and shops, plus of course the Lagoon and Muddy's.... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Rob and Maria, Thank you so much for taking the time to write such a glowing review for Il Palazzo, which is really appreciated. This is a great help to people looking for somewhere central to stay in Cairns. From what you have said, we presume that we must be doing something right as you have stayed with us... More

Toronto
Top Contributor
52 reviews 52 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 10, 2013 via mobile

We chose the no service option. There was a long list of extra charges for toilet paper, dish and laundry soap etc. The price was very reasonable and the location was good. The front desk was helpful when the regular staff were present. The front is unassuming and the rooms are dated and somewhat awkwardly laid out. The Wi-Fi was... More

Was this review helpful? Yes 1
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for taking the time to write a review on Trip Advisor. Indeed, the prices are very reasonable for an inner city apartment in such a great location, particularly if, like yourself, you chose to have no daily servicing. We have been aware that the Wi-Fi has been somewhat laborious to access at times and we are... More

Mackay, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 6, 2013

We have stayed in many apartments but this one in Cairns is in an excellent location. Its safe for my family and has a secure car park. Easy walking distance to shops, banks, supermarkets, the beach and restaurants. The apartment was clean and tidy, but the carpet could have done with a scrub. Just be careful of the smoke alarm,... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Darby, Thank you so much for your review on Trip Advisor - this is so helpful for people thinking of coming to stay at Il Palazzo. We are very lucky to be able to offer such a great location to our guests and we are pleased that you found the apartment to be clean and tidy. We place great... More

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Additional Information about Il Palazzo Boutique Apartments Hotel

Also Known As:
Hotel Il Palazzo Boutique Apartment
Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 B&Bs / Inns in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Official Description (provided by the hotel):
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
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