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All 11 Cairns B&Bs / inns

Il Palazzo Boutique Apartments Hotel

4.0 of 5 Small Hotel   |   62 Abbott St, Cairns, Queensland 4870, Australia
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Il Palazzo Boutique Apartments Hotel
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Ranked #2 of 11 Cairns B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Matti L Jyväskylä
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180 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Jyväskylä
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

No complains, everything worked, from booking trips to free Wi-Fi. Location is very good, I had no problems with the late check-in and Donovan at the reception provided good and efficient service when needed.

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Ann Arbor, Michigan
Top Contributor
52 reviews 52 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I can't think of anything negative to say about this place. The location is great, one street west of the main stretch of the Esplanade, which means that you have great access to everything with only a fraction of the crowds. The people who work here are professional, helpful, and friendly. The rooms are spacious, clean, and comfortable. If you... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your extremely positive review of Il Palazzo, which is really appreciated. We are so pleased that you found the hotel to be everything that you would have wished for. There is certainly something to be said for staying in a smaller and more personal environment - although of course we realise that it is not... More 

Beijing, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our first 2 nights in Cairns. Perfect place to arrive in this area. Everything is right around the corner - dining, shopping, the beach lagoon, the warf (snorkelling tours) ... Large, very clean apartment with all necessary facilities (even a washing machine and a tumbler). The Front Desk was amazing - friendly and supportive. Help us with reliable information to... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for submitting your very positive review, which we really appreciate. We are so pleased that you enjoyed your first few days in Cairns and that you found everything in the hotel to be up to or exceeding your expectations. Now that there are regular direct flights from China into Cairns, we do hope that you will... More 

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed December 12, 2014

We just returned from our 2nd time here at Il Palazzo and we thoroughly enjoyed our stay once again. The location is ideal being near the beach-lagoon, the staff are terrific, the room is excellent. It is so nice to have a small kitchen and the washer-dryer. It is quiet in the hotel. We love the view from the balcony... More 

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Georgia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stayed this fall for four days. Our apartment was large, clean, well appointed and well situated. The heated pool was lovely, after a day of sightseeing. A grocery store was right down the street, and it was lovely to be able to relax in the living area with a cuppa before bed. The folks at the desk are friendly... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo, which is really appreciated. We are so pleased to hear that the apartment met your expectations and that the whole experience was everything you might have hoped for. As you say, the property is in a great central location and the staff are always keen to assist guests... More 

candelo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014 via mobile

We spent 2 nights here in october and were amazed by the clean spacious rooms. It is right next to the night markets which was a huge bonus for us. The staff were friendly and the overall stay was great! We we are somewhat local and have now made this our choice of place to stay in cairns...infact we will... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your amazing review of Il Palazzo! We are delighted to hear that we will now be your hotel of choice when you are in Cairns and we look forward to welcoming you as often as you would like to stay! Positive feedback is always really appreciated and extremely helpful for potential guests. See you soon!... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 23, 2014

We stayed here four nights and were very happy with the hotel. First, the location is on a main street, close to shops, restaurants and a grocery. You can walk to the train station and the pier for the Great Barrier Reef tours. Second, the room itself is roomy and comfortable. There was a washer and dryer in the bathroom.... More 

Was this review helpful? Yes 1
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for taking the time to write a very helpful and positive review of Il Palazzo. We always appreciate feedback from guests and it is very helpful for potential guests. We are delighted that you enjoyed your stay with us and found the apartment to meet all of your needs. The staff are always pleased to assist guests with... More 

Riverview, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 21, 2014

spent 3 nights at this hotel. Good access to everything near the esplanade. A 10 minute walk to the train station to Kuranda. Hotel is nice, covered parking provided. Clean rooms with good floor plan. Kitchenette is small but worked. Never could figure out how to work the convection microwave though. Hotel was nice but Cairns is a tourist mecca... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

This was our 4th stay at Il Palazzo and as usual it didn't disappoint. The apartments are in a very good location, close to everything in central Cairns, the Strand, Night Market etc. Lovely pool and well equipped apartment. Staff are really helpful and friendly. Only complaint was the studio bed wasn't very comfortable, although I have found out since... More 

Was this review helpful? Yes 1
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for your positive review of Il Palazzo, which is always appreciated. The fact that this was your fourth visit speaks for itself! We are sorry that we did not realise that you found the sofabed a bit uncomfortable and had we known, we could have improved the situation for you. We very rarely receive any adverse... More 

Bairnsdale, Victoria, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 2, 2014

Loved our room, comfy clean and well located. Staff friendly and efficient. Just one street back from the esplanade. Very well priced. Only small issues were We did have a smell in our room that was coming from the fridge and it was not working well, that we only mentioned at check out and probably should have reported sooner. But... More 

Was this review helpful? Yes
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your review of your stay at Il Palazzo. Overall, it appears that you had a great time here and the apartment was everything that you needed it to be. It was a great pity that you did not alert us to the fridge problem earlier as we could have dealt with it immediately. The temperature... More 

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Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
Number of rooms: 38
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Hotel Il Palazzo Boutique Apartment

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