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Il Palazzo Boutique Apartments Hotel

Certificate of Excellence
62 Abbott St, Cairns, Queensland 4870, Australia
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Il Palazzo Boutique Apartments Hotel
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Ranked #1 of 11 Cairns B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
DasR1 Melbourne, Australia
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193 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect little hotel. The location of this hotel is simply superb. You cant go wrong with that at all. All the major attractions is an easy walk. The staff are really helpful and friendly. Don, Frances and Caroline at the reception were an absolute delight. They gave us directions on where to go, what to see, etc. Don even gave... More 

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Nellysford, Virginia
Top Contributor
79 reviews 79 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Il Palazzzo Boutique Hotel is directly in the center of the central business district of Cairns. A short walk from the restaurants, tour agencies, and the Reef Terminal for day trips to the reef. But it is far more than the location that should draw you here. No tour groups...no huge impersonal hotel...no impersonal management. This is a small... More 

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Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very good rooms. Very spacious. Wifi had intermittent disconnects but worked most of the time. It is located on a prime location. 15 - 20 mins from airport (by car), 2 mins walk to Esplanade, Night Mall is the next building, Marlin Marina is 10 mins walk. Full of restaurants around it. Very nice and courteous staff. Will never even... More 

Was this review helpful? Yes 1
Bromley, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Il palazzo lived up to the previous reviews. Couldn't fault the accomodation or location at all. It had everything we needed and was very clean, bed very comfortable and very quiet at night. Excellent value and the staff were very helpful and friendly.

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Elgin, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

Our group of 15 found a gem. The location is perfect to food, shops, stores and a short walk to the pier; rooms spacious, clean, equipped with washer and dryer and there is an inviting pool. Donovan, Kay and Frances were exceptional and helpful hosts. You might even consider their help in planning and arranging excursions to the outer reefs... More 

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Vancouver Island, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

The hotel is located one block off the Esplanade, which put us near to all the action. The hotel is small and the proprietors on site, so the service is friendly and personal- no chain hotel impersonality here. The rooms are small suites with a petite kitchen, sitting room and a separate bedroom. The air conditioning is very efficient and... More 

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Victoria, Canada
Top Contributor
236 reviews 236 reviews
36 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed February 21, 2015

On the positive side the hotel is very well located, one block from the Esplanade. Also the room was clean and quiet with the bedroom away from the front. The staff is friendly and helpful. Cons: the decor is very dated and the free inroom wifi was extremely slow.

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for your very positive review of Il Palazzo - it is always appreciated when guests go to the trouble of writing a review as it is so helpful for potential guests. Although you found the décor to be somewhat dated, it is in fact a typical Italian style of décor. The new National Broadband Network is currently being... More 

Cary, NC
Top Contributor
56 reviews 56 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is a wonderful location within walking distance of most things in town. It included a parking space under the hotel which was a great saver of time and money. Rooms were basic furnished apartments, and could have used more clothes storage (only room for one person on a few small shelves). Great to have a washer/dryer for beach time... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for taking the time to write a review of Il Palazzo, which is very much appreciated. As you say, the excellent location, along with free secure car parking is a great attraction. We were surprised that you felt there was insufficient storage space as nobody has ever made that comment to us before. The apartments are designed for... More 

Sydney, New South Wales, Australia
Top Contributor
171 reviews 171 reviews
25 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

Staying at the Il Palazzo was great. For us it was the proximity to the lagoon that attracted us. We had our scuba gear with us in a wheelie bag and the marina and checkin point were a short distance from the hotel. Checkin was a breeze and the allocated parking spot was certainly handy. The night markets are virtually... More 

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very positive review of Il Palazzo and we are so pleased that you enjoyed your stay with us. I believe from your comment that you would have stayed in an apartment that is managed privately by the owner. This is the only apartment where we have a different arrangement of payment for the Wi-Fi.... More 

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed February 2, 2015

Not sure where the 'Boutique' angle comes from, but it's a great location, clean, tidy, with functioning wifi, a decent kitchen with a microwave, the air-con did the business, there was a swimming pool, a TV that worked and you could walk to the Esplanade for a drink or a little further to the jetty to get on your boat... More 

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