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All 11 Cairns B&Bs / inns

Il Palazzo Boutique Apartments Hotel

4.0 of 5 Small Hotel   |   62 Abbott St, Cairns, Queensland 4870, Australia
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Il Palazzo Boutique Apartments Hotel
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94%
Ranked #1 of 11 Cairns B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
wayne b Melbourne, Australia
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158 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed today NEW

this place is a pleasure to stay at ,its location to every thing is great, free parking , free wifi even thought a bit weak and erratic .No smoking rooms (apartments ) only on balcony but worse luck i had smokers either side my balcony i am a non smoker couldnt sit on mine or open the balcony door (... More

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Lake Oswego, Oregon, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night at Il Palazzo during out three weeks in Queensland. The location was perfect for our needs and although in the middle of the action, it was very quiet sleeping. The managers were so helpful, personally showing us the apartment, even how to turn on the TV. What a bonus to find a washer/dryer in the unit!... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Kim, Thank you so much for your very positive review of Il Palazzo, which is very much appreciated. We are so pleased that the hotel met with and even exceeded your expectations. I agree with you that it is a real bonus to have a washing machine and dryer in the apartment. We do always do our utmost to... More

whitehorse
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staying at Il Palazzo was a pleasure from start to finish. From Donovan's warm greeting, personal escort to the room, to touring advice and making actual bookings (no commission!), we loved every minute. Cairn's famous esplanade and public lagoon/pool are a very short walk away. Il Palazzo's heated pool with lovely deck area was a delightful way to relax and... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Karen, Thank you so much for your fantastic review of Il Palazzo and we are so pleased that you enjoyed your stay with us so much. This type of review is extremely helpful to people looking for somewhere to stay in an unknown city. As you mention, our apartments are extremely comfortable and well appointed and in a particularly... More

Adelaide, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed for six nights over the June long weekend for the Ironman. We were given apartment 25 overlooking the pool and were delighted with our stay. From the moment we arrived we were made to feel very welcome. The apartment was spacious, well equipped and clean. The bed was very comfortable and we made good use of the heated... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Hi Tina, Thank you so much for taking the time to write such a positive review of your stay at Il Palazzo. We are very pleased that you enjoyed your stay so much and had such a great time in Cairns. Since your visit, we have boosted the Wi-Fi to improve performance. The refurbishment of kitchens and bathrooms is currently... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

If your travelling for Business or Pleasure this is the place to stay in Cairns . I have been staying here for more than 10 years and the Service with the friendly on site managers why would you stay anywhere else . They are great one bedroom apartments with washing machines and dryers in every apartment great to come home... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Hi Shane, Thank you so much for your very positive review of Il Palazzo, which is really valued. I think the fact that you have stayed with us so often and you are a discerning guest speaks for itself! You have stayed in the best of accommodation all over the world and you still come back to stay with us........ More

Thorpe Bay
Top Contributor
64 reviews 64 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stayed here for 5 nights in May. Very central location one block back from the beach. Two minutes walk to a Woolworths and BWS for supplies. Frances the receptionist was so helpful and booked our trips for us, a real credit to the hotel. The apartments are nice with everything you need including a washer and dryer. Book one overlooking... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you so much for your very helpful review and we are pleased that you enjoyed your stay at Il Palazzo last month. I am wondering if you reported the air-con to us as we should have called the technician in to check it out if we had known that it was not working efficiently. As a matter of interest,... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

Really outstanding in terms of location and value. Friendly and accommodating owners are a pleasure to deal with and always helpful. The suites are elegant and quite large - more like small apartments than hotel rooms. My fourth-floor 'room' had a kitchenette and a balcony overlooking the pool. There was also laundry facilities neatly tucked away behind a door in... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you for your very detailed feedback on your stay at Il Palazzo and we are pleased that overall you enjoyed your time here, although it was enforced as you were unable to fly for a few days. Since you have left, the technician has been in and fixed up the Wi-Fi which appears to be working well now. We... More

Colorado
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2014

My son and I wanted a central place on Cairns for reaching the dive boats and good food for our three day stay. Il Palazzo was highly rated on trip advisor, deservedly so. We were greeted by Donovan, who efficiently checked us in, helped with our diving arrangements, and generally made us feel at home. Centrally located, yet quite, we... More

Was this review helpful? Yes 1
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Thank you very much for your review of Il Palazzo which is very much appreciated. We are so pleased that you enjoyed your stay and found the apartment and the hospitality to be everything that you could have wished for. We do hope that you will recommend us to your friends and maybe pay us a return visit one day.... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed April 20, 2014

We stayed over the Easter weekend and had an awesome time. The apartment staff were very friendly and helpful, the location is fantastic only 100 meters from shields st and our room on the 3rd floor had a view of the pool and the ocean. The room was spacious, clean and comfortable and the wifi in the room worked well.... More

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Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Hi Baz, Thank you so much for writing such a positive review of Il Palazzo, which is really appreciated. We are so pleased that you had such a great time in Cairns and that the apartment met with all of your expectations. You are right, it is great accommodation in a fantastic location with free Wi-Fi a big bonus! We... More

Cairns, Australia
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2014

Super self catering apartments with laundry facilities and parking. Excellent, truly excellent reception: Frances and Donovan. They did over and above their roles. Clean, practical accommodation, central for everything. Lovely pool should you have time. . . .

Was this review helpful? Yes 2
Ilpalazzo, Front Office Manager at Il Palazzo Boutique Apartments Hotel, responded to this review

Dear Julie, Thank you so much for the glowing report you wrote on Il Palazzo, which is really appreciated. We are so pleased that the hotel met with or even exceeded your expectations, which is what we constantly endeavour to achieve for our guests. It was a pleasure having you to stay with us and we do hope that you... More

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Additional Information about Il Palazzo Boutique Apartments Hotel

Address: 62 Abbott St, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Il Palazzo Boutique Apartments Hotel 4*
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Also Known As:
Hotel Il Palazzo Boutique Apartment

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Amenities

Business Center with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Il Palazzo is a stylish boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling business district, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance.Il Palazzo is a modern boutique apartment hotel with stunning neoclassical European inspired architecture featuring cream and terracotta decor, impressive stone sculptures and classical fine wrought iron work throughout.There are 38 fully self-contained one bedroom apartments, each with air-conditioning, a fully equipped kitchen and laundry, a large shady balcony, mini bar, Austar TV, CD/DVD, telephone, in-room safe and daily servicing. We have recently undertaken a partial refurbishment with new carpets, bedcovers, flatscreen TVs and DVDs. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a roof top sundeck, BBQ area and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet and secure undercover parking.The staff take pride in offering guests a personal service and attention to detail is paramount.While visiting one of the most sought after destinations in the world -Cairns and the Great Barrier Reef - stay in a luxury apartment at Il Palazzo. ... more   less 
Number of rooms
38

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