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Ibis Styles Cairns

15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)
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1 room 1 guest
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Ibis Styles Cairns
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520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Ibis Styles Cairns
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A TripAdvisor Member
4 of 5 stars Reviewed December 1, 2011

Even though we only stayed for the week end, we found the staff very friendly and helpful. The room was clean and plenty of room. The only suggestion I have is for shower caps for the bathroom. Location is close to the city centre and within easy walking distance but if you need a taxi - quick service.

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A TripAdvisor Member
5 of 5 stars Reviewed November 21, 2011

Great service from reception staff. Free upgrade to superior room with Accor advantage plus membership. Happy hour and free internet by the pool a treat but needed to be in restaurant for strong enough Wifi signal. Comfortable beds.

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A TripAdvisor Member
2 of 5 stars Reviewed November 16, 2011

Found the rooms to be fitted out in a antiquated style, beds were uncomfortable and rooms have not been refitted since the 90s. For a family suite a small bar fridge is inadequate. There was a distinct lack of secure parking with only 5 bays within the complex.

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Travelers are raving about these Cairns hotels

Coffs Harbour, Australia
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 stars Reviewed November 16, 2011

I had written and posted a very negative review. I withdrew it so that I could repost. As well as my TripAdvisor posting, I sent an email to the all seasons regarding the problems we experienced. I was most impressed with the fact that the acting Manager from the All Seasons rang to address the problem, no just placate a... More 

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed November 14, 2011

The All Seasons hotel was easy to find as it is situated on one of the main streets leading into Cairns CBD, but far enough away from the esplanade for a quiet nights sleep, yet just a couple of streets away for an easy walk to the cafes and restaurants along the esplanade. The room was spacious and the bed... More 

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inglewood,ca
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 9, 2011

the hotel was steps away from the esplanade and great restaurants..... the staff was amazingly helpful and super friendly!!! would 100% recommend this hotel and would definately stay here agin if ever in the cairns area :)

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Kingscliff, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 8, 2011

We found this a good Hotel in a very handy position. The breakfast was OK, included in price. Rooma and ammenities fine. The only problem with the room was outside noise, (near reception, road traffic, passing foot traffic). We were moved to anoither room for our second night.

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ASCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear Valued Guest I am sorry to hear that your first night with us you found the room to be noisy and I am extremely happy we found a solution for you at the time. I thank you for your comments as all customer feedback is important to us and will ensure we strive to give the best customer service... More 

Red Rock, NSW, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed November 4, 2011

I expect better from All Season and Accor. I have been an Advantage Plus member for many years and this is certainly not the standard I've grown to expect. I know that All Season is generally Accor's economy value level, but you still expect a room to be habitable and comfortable at that price...which wasn't cheap. I can't fault the... More 

Was this review helpful? Yes 2
ASCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear Mr and Williams I am sorry that your stay with us did not meet your expectations. As per phone conversation with you we have done all in our power to rectify these issues you experienced whilst your stay with us. As we were fully booked in the rooms that you originally booked with us we were powerless to move... More 

A TripAdvisor Member
4 of 5 stars Reviewed November 2, 2011

Super friendly and helpful staff right from check-in till the early morning check-out. The loft suite with built in corner spa was especially welcome after a long days touring of the marvellous surrounding countrside of Cairns. On two of the three nights of our stay we ate in house evening meals at the hotel restaurant, with the only negative being... More 

Was this review helpful? Yes 1
moonta, SA
Level Contributor
2 reviews
5 of 5 stars Reviewed November 1, 2011

my parnter and i were very impressed with our stay at the all seasons cairns, we felt really safe and comfortable there, the place was so nice and clean!! its in great location, just a short walk to shops. The staff have great service knowlegde, were really friendly and were all ways willing to help. staying there really made our... More 

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