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Coral Tree Inn

166 - 172 Grafton Street, Cairns, Queensland 4870, Australia
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Coral Tree Inn
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Coral Tree Inn
Coral Tree Inn
Coral Tree Inn
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307 reviews from our community

Traveler rating
    75
    131
    77
    16
    8
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57
142
20
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (75)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (67)
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Senior Contributor
28 reviews 28 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

not that centered as i thought it would be. in one word it was "OK". they do provide paid laundry and drying. we didn't ate there. the bed was quite ok, the room was nice. but it was worth the price that we paid. the only issue for me was the distance.

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Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights in 3 rooms. The two guys who ran the front desk during our tray were great. Excellent customer service. An alarm battery in the stairwell was beeping so the concierge moved one of our groups to an upgraded room. The rooms have all that you need and I like that our rooms had a... More 

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear bonadette, Thank you for taking a few minutes to submit a review on your recent stay with us. It was a pleasure to be able to be in a position to be able to upgrade one of your rooms to one of the spacious family suites. I have passed on your comments regarding the servicing of the room to... More 

Gateshead, United Kingdom
Top Contributor
178 reviews 178 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

On arrival lady on reception not happy or helpful. Put a dampener on this hotel straight away stairs up to room no elevator. Wife's bag with me then back down for mine wife could not take up all them stairs. Got to room decent size. Shower OK. Air con noisy. Very hot in room so au Or con needed but... More 

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear jk11_11, Thank you for taking the time to review our hotel of your stay all the way back in December 2014. I do apologise for the reception you received on arrival, the receptionist you mentioned no longer works with us. We have a small but very committed and helpful front office team who are more than willing to go... More 

Pleasanton
Senior Contributor
31 reviews 31 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all, this is great place to stay if in the cairns area.. Good - clean sheets, very friendly staff and good flooring, pickups of tour buses, booking of tours Average - upholstery in the reception Needs Significant improvement - Internet connection poor signal in the rooms, very slow internet and metered, outdated PC's with Win XP desktops, laundry... More 

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear KrishnaY, Thank you for taking the time to submit a review of your recent stay with us. We always welcome guest feedback and take comments very seriously. It enables us to rectify any problems or issues we may not be aware of while at the same time being reassured we are offering exceptional service and facilities. I have passed... More 

Basking Ridge, New Jersey
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel and it is very comfortable. The hotel staff is very helpful and courteous. The manager Indu Gupta went out of her way and helped us book the reef tour. We had a pleasant stay in the hotel.

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear Roopa R, Thank you for your recent review. Indu is a valuable part of our small and dedicated team. I will ensure she is shown your fantastic review. As a smaller property, we feel we are able to offer personalised service to ensure your stay with us is as comfortable as possible. Once again, thank you for your great... More 

Hereford, United Kingdom
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

We stayed here for 3 nights - a lovely surprise was that we had booked a twin room and had been upgraded to a family room, which was huge!! The hotel has everything you need - pool, laundry facilities, bbq area and we had breakfast one day which was good value for $15 each. It doesn't have a lift so... More 

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear Jess H, We are so glad you enjoyed your recent stay with us and thank you for taking the time to submit a fantastic review. Our Family Rooms are very popular. Being over 50 sq metres in area, they give guests the option to have a lot more space which is welcomed especially for travelling families or guests who... More 

Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

We had a great stay here in the hotel with a budget value. The room is not so big but neat and clean, and the bed WOW it's just so relaxing .The size of the pool doesn't matter as long as it has a clear and refreshing water. Nice staffs and services. Planning to come back to stay again.

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear ryekinross, It was a pleasure to have you stay with us recently and thank you for taking a few minutes to submit your review. Our pool, waterfall and central courtyard with complimentary BBQ facilities are very popular areas for guests to enjoy. We have a small but passionate team of staff who are committed to providing a warm and... More 

Norfolk, Virginia
Top Contributor
67 reviews 67 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 24, 2015

By global standards, I'd call this a 3-star hotel, but I give it 5 stars in that category. It's clean and convenient and the staff are very nice, helpful/knowledgeable with information. The grounds and facility are well-maintained and well-landscaped. The courtyard is really nice: Grille with cookware & condiments free to guests, pool, dining areas under shelter. There's an on-site... More 

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear louann_for, We are so thrilled you enjoyed your time here at the Coral Tree Inn and took the time to inform others of your experience. As a Top Trip Advisor Contributor I am sure you are well travelled and to receive such a glowing review from you is humbling but also reassuring that we are providing the best service... More 

Lee, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2015

We arrived early but they let us leave our luggage in a room. The room was good, first hotel we've been to that supplies toothbrush and comb!. Staff were first class . the only minus point was the Air Con. It was noisy but it did keep the temp constant. Apart from that,a very comfortable stay.

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear daveywavey67, Thank you for your recent review and we are so happy you enjoyed your stay here at ther Coral Tree Inn. We always try to accommodate guests that arrive before check in time. If the room isn't ready, guests are more than welcome to store luggage and utilise the hotel facilites or go for a wander, have some... More 

Sunderland, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

We stayed at the coral tree inn for 5 nights. Despite reading mixed reviews, we found the hotel to be good value and the staff amazingly helpful. There are BBQ facilities on site for guests to use. The rooms were comfortable and clean

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Anand C, Guest Relations Manager at Coral Tree Inn, responded to this review

Dear Maureen E, Thank you for taking a few moments to write a review on your recent stay with us. We value all reviews submitted by guests as it enables us to address any issues we may need to rectify or reassures us we are providing the best available service to our guests. We are so proud of our small... More 

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