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Pullman Reef Hotel Casino

5.0 of 5 35-41 Wharf St, Cairns, Queensland 4870, Australia
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Pullman Reef Hotel Casino
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Pullman Reef Hotel Casino
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1,160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Top Contributor
130 reviews 130 reviews
48 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed today NEW

This a a quality hotel, from the check in to the room to the service..and I keep coming back because of that. One of the things that turns good service into great service is how a problem is handled...my aircon in the room was not working.....after having the aircon looked at and finding out that it wasnt operating as it... More

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Bristol, United Kingdom
Top Contributor
83 reviews 83 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We just stayed one night in this hotel, it was quite and very friendly. well located for the town centre restaurants and shops. the staff were very helpful and ready to help. We left our luggage with them while we went to pick up our RV, hole for the next 20 days. When we drove up in it they brought... More

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Adelaide, Australia
Top Contributor
76 reviews 76 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for a quick overnight using my complimentary night as a Gold AAP member. Booked a king suite with Spa, wow what a gorgeous room, service very quick and pleasant. Would visit again and happy to recommend a stay

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel from 20th Nov to 24th Nov 2014,we enjoyed every single day there.We were in Cairns for Scuba Diving and skydiving, this hotel is just next to the pier where we board our cruise ship for the scuba diving trip, it is also within walking distance from the skydiving shop.This hotel is at the begining of... More

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Newcastle, Australia
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is fantastic. Position is excellent for going anywhere in and around cairns. The casino is great just to have some fun and the pool area is great to lay out by and just chill out. If you like to have a bet this is the place to stay in Cairns.

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4 nights on special. Room clean. Bed small but then we have a king bed at home. Good choice for the buffet breakfast. Close to Pier and all town facilities. Was up on 7th floor so very quiet.

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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Husband and I stayed here over the weekend and had a great time. The checkin was so efficient and friendly, and we were in our room within 10 minutes. Very surprised at how large the room was. Bathroom was well appointed, clean and the toilet was separate completely. Husband loved the rainforest shower whereas I liked the traditional nozzle -... More

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We are Accor gold members and therefore received a room upgrade. The room was huge with comfortable furniture. The bed was bigger than our king bed at home. Big bathroom with separate toilet which is great. We ate in the restaurant for breakfast. The breakfast was delicious, freshly cooked eggs very nicely presented. Lots of choice from the buffet. Great... More

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Daisy OM, We sincerely thank you for your review here on Tripadvisor. Your comments are invaluable to us as they allow us to maintain the high standards of quality, service and comfort for which we are renowned for and will be shared amongst our team. We are delighted that you enjoyed our breakfast and the comfort of our beds.... More

Main Beach, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The rooms were beautiful beach chic and the location was right in the heart of CBD Cairns. The Esplanade across the road held lots of interest for our little one with The Lagoon and Muddies parkland. Family friendly and fun, this place ticked a lot of boxes.

Review collected in partnership with Accorhotels.com

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jendhali, Thank you very much for your feedback, we are very happy that you enjoyed your stay with us. The area around us truly offers something for the whole family and the park accross from our hotel is very poplular with visiting and local children alike. It is our hope that we will be able to welcome you again... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was recently accommodated in this hotel for business in room 604 and the experience was great. Beautiful rooms, well suited to couples with a spa bath and large shower with marble bench style seat in the shower. The beds are ok, i would of liked a little bit firmer but it wasnt a deal breaker, nice balconies with great... More

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear 1travellersopinion, We sincerely appreciate you taking the time to comment on your stay with us. It is through feedback such as yours that we are able to maintain the quality of our service and I will share it with all our team. We are happy to read that the meals provided during your conference were satisfactory and that our... More

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Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel

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