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All 66 Cairns hotels

Pullman Reef Hotel Casino

5.0 of 5 Hotel   |   35-41 Wharf St, Cairns, Queensland 4870, Australia
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Ranked #3 of 66 hotels in Cairns
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is the second of our one night stays at this hotel. Rooms are beautiful, large and well appointed. What I wanted to commend was the night manager Mr. Vasudev Walie. My partner fell ill and the manager first tried to get us a doctor at the hotel, and when the timing proved unsuitable, he personally drove us to the... More

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Senior Contributor
40 reviews 40 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This place is amazing. We took the double bed upgrade for an extra $45 a night which had a water/city/mountain view and a balcony. It also had ensuite espresso machine and milk frother and a double spa bath. It is much more spacious than our original booking of standard 1 K. The pool was nice as well. There are a... More

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Los Angeles, California
Top Contributor
50 reviews 50 reviews
33 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is semi-attached to the casino. The casino is arguably nicer than the hotel, and the casino is solidly mid-level. So the hotel- while maybe on the better side compared to others in town- is just okay. Lobby was unremarkable. Gym was minimal. Pool was nice. Room service was below average (I was out of options due to hotel... More

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Airlie Beach, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Another amazing stay this time it was moving my sister up to Cairns for university. This hotel is amazing it never ceases to bring a smile to my face each time we visit, i know some people will say its a little bit dated and thats true but its still kept in immaculate condition and very well looked after. Upon... More

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Cheltenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights as Cyclone Ita was due to hit North Queensland. We were amazed and delighted by the service offered by all the staff in a time of crisis. We arrived on the day the cyclone was due to make landfall at a time that all hotels in Cairns were starting to fill up. The first... More

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17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had booked to stay in a different hotel out of Cairns, however when cyclone Ita hit we wanted to be close to the airport and somewhere equipped to deal with the situation. This is what we found! I was not sure about it being a casino hotel but dont let this put you off! On top of the lovely... More

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Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pullman Reef and Casino is a great option to stay in Cairns for its quality in Service and Installations, located reasonably well, friendly staff, great restaurant. The room was fantastically divided for a couple (we stayed in one with a water view), very clean and modern, comfortable bed, and was complete with amenities. It has a nice swimming pool,... More

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Townsville, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights during a short break in Cairns last week after hearing great things about the hotel. I was slightly nervous about staying in a casino hotel with a two year old, unsure the hotel would be able to sufficiently accommodate a toddler but I shouldn't have been concerned at all. From the moment we arrived... More

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Chicago, Illinois
Top Contributor
59 reviews 59 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is in a good location, near the wharf restaurants and park, and also the downtown area. Good breakfast (English breakfast) at the hotel's restaurant and the staff is friendly and helpful. The room is spacious.

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Additional Information about Pullman Reef Hotel Casino

Also Known As:
Pullman Reef Hotel Cairns
Pullman Reef Hotel
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cairns
#1 Luxury Hotel in Cairns
#3 Family Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Official Description (provided by the hotel):
Located in the heart of Cairns city, Pullman Reef Casino overlooks Trinity Bay and the departure point for the Great Barrier Reef. The hotel features 128 rooms and suites, all with spa baths and private garden balconies. Enjoy innovative and award-winning Thai fusion cuisine in the exquisite setting of Tamarind, or any of our eight other restaurants and bars. Other facilities include a well-equipped gymnasium, spa and rooftop swimming pool. ... more   less 
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