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Pullman Reef Hotel Casino

5.0 of 5 35-41 Wharf St, Cairns, Queensland 4870, Australia
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1,203 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When my husband and I travel we like a hotel which central to everything. We like easy access to nice cappuccino in the morning. We like to walk to everything including sights, shops and restaurants. We also like our room to very clean, fairly new and have opening windows. This hotel was perfect for the entire experience. It was lovey... More 

Was this review helpful? Yes 1
Brazil
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am a believer that a great hotel can upgrade your travel experience 10 times, making your trip memorable! And Pullman Reef Casino Hotel did that! Everything was excellent! Staff is helpfull and friendly! The hotel is very well located, 5 min from where most of cruises departs in CBD Cairns. Room is very spacious, nice deco, with a little... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

spent two nights here in mid-Jan 15, very easy checkin, quick service and friendly staff. Dinner at Tamarind was, as usual, spectacular. Very comfortable bed and the food and service at cafe China Yum Cha for late breakfast was great. Will recommend to all and be back any time we stay in Cairns!

Was this review helpful? Yes 1
Cairns, Australia
Top Contributor
94 reviews 94 reviews
35 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was lucky enough to select this hotel as a Wotif mystery hotel, and I could not have been more happy. The price was what you'd expect to pay for a cheaper motel, but instead I got a genuine 5 star experience. The hotel is right in the Cairns CBD, so the location couldn't be better. The staff were friendly,... More 

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Mark Jackson 100, Thank you for posting your review on your stay with us. We are truly delighted that you enjoyed your mystery experience and were pleasantly surprised with our facilites and the level of service provided. Your comments inspire us to strive harder in servicing our guests and will be shared with our team. We hope we will... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Book as mystery hotel. Beautiful rooms. Extremely comfortable beds. Excellent location. Nice staff Beautiful pool area Have stayed in a few places in Cairns and this one is by far the best. I would definately recommend paying the extra $20-$50 to stay here. The others don't compare. Only negative you had to pay for wifi!

Was this review helpful? Yes 1
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Donnamay5, Have to love the mystery hotel deals, fantastic to read that we gave you a most enjoyable stay for your time away from Melbourne. Hope to welcome you back again. Kind regards Wayne Reynolds More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a few days here without our kids and thoroughly enjoyed our stay thanks to the great service and facilities. We arrived early (before 10 am) but the friendly check in staff were able to get us a room straight away, allowing us to make the most of our first day. This awesome service continued throughout... More 

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear IndustSybar, Very happy to see that we were able to get you into your room early so that you could make the most of your stay. Hope you enjoyed the break away sans children and made the most of our great region. Best regards Wayne Reynolds More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful spacious room two double beds and huge double Jacuzzi bath all the mod cons and more - lovely raised deck - swimming area gym and out door kiddies pool. Excellent location close to the marina and sea front.

Was this review helpful? Yes 1
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear reydan92, Thank you for taking the time to post your feedback. Great to read that you enjoyed, much warmer than home I suspect. Hope to see you again. Kind regards Wayne Reynolds More 

Sydney, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room and facilities were quite new and the design is really modern. We stayed for one night in a room on level 5 with water view. It was nice and quiet. Best night we had in Cairns. The gym and the swimming pool was well maintained, good privacy as well. The breakfast from a la carte menu was worth... More 

Was this review helpful? Yes
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Winnie C, Thank you for taking the time to post your feedback, Wonderful that you enjoyed all of the aspects of your stay and I will follow up regarding our front desk team. Kind regards Wayne Reynolds More 

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Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 128
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Business Hotel in Cairns
#1 Spa Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns

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