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Pullman Reef Hotel Casino

Travelers' Choice award winner
Hotel website
35-41 Wharf St, Cairns, Queensland 4870, Australia
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Best prices for: 1 room 1 guest
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Pullman Reef Hotel Casino
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1,326 Reviews from our TripAdvisor Community

Traveler rating
    865
    346
    81
    21
    13
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186
744
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We spent one night before going to Fitzroy Island, and will be spending two nights now that we've returned. Love the location and how beautifully appointed the rooms are. The jacuzzi bath and terry cloth robes are a real treat. Didn't think we'd need them in tropical Cairns, but it was quite cool so they were much appreciated. The reception... More 

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Clearweater,Florida
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reef hotel and casino in Cairns, Australia Just completed a 4 day 3 night stay at the reef hotel and casino by Pullman The hotel lived up to all of our expectations We upgraded our accomdations to a junior suite and the room was outstanding, clean and very well maintained. Our suite over looked the yacht basin . The hotel... More 

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Cairns, Queensland, Australia
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The bed was huge, the bathroom had a sunken bath and shower, it was nice to have a choice. Staff very helpful, both at check in and departure, the motel was full, so check out was very busy, they handled it with courteous efficiency. Only thing is air con was on 19 and we couldn't adjust it. Too cold for... More 

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Lismore, New South Wales, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stayed in a suite looking over trinity inlet - great view and very nice central location. great sitting area and very nice bed - sometimes hotels have kings sized beds that are pushed together and you get that horrible protruding line - so glad this bed didn't have it. has a coffee pod machine - a sign of a... More 

Was this review helpful? Yes 1
Geelong, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We thoroughly enjoyed our stay at this hotel. The service was excellent, the facilities were all we needed and the rooms were well set out. The hotel is located right at the Marina and in close proximity to shops and restaurants, so we were able to walk everywhere we wanted or needed to be. The staff, especially the concierges and... More 

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Canberra, Australia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I really enjoyed my stay here. Stayed three nights in a king room. Bed was comfy, so was the pillow, room a good size, staff are friendly and the location is perfect. The Saturday night was a bit noisey due to a party bus that kept parking outside our room, but not the hotels fault and I still feel as... More 

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Surfers Paradise, Australia
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I took my 84 year old mother to Cairns from Sydney for 5 days so she could be warm and spend some time with me while my boys were away on a fishing trip. I usually stay at the Shangri La in Cairns, which is fantastic but it was fully booked. There is absolutely no ambience in this Pullman Reef... More 

Was this review helpful? Yes 1
Miami
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed three nights as part of the Odysseys Unlimited tour of Australia and found this hotel perfectly located in Cairns. The rooms were spacious, comfortable bed and the staff was simply outstanding. My Garmin watch could not locate a nearby satellite and staff helped me programed it. Internet was offered in the lobby and front desk helped us connect.... More 

Was this review helpful? Yes 1
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear estela50, We are very happy to read your review of our property, thank you for posting. It is through feedback such as yours that we are able to maintain the high standards of quality, service and comfort for which we are renowned and your comments inspire us to strive even harder in servicing our guests. Thank you again for... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Extremely comfortable rooms with huge bathrooms,spotless clean , good buffet breakfast, great room service, very polite and helpful staff and front desk people , restaurant /cafe tamarind serves some heavenly food , just 5 minutes from esplanade and 4 minutes from the main shopping and market area! What more can you ask for??? I mean literally !!!

Was this review helpful? Yes 2
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear 339pallavim, We were thrilled to read your review of our hotel, thank you very much for providing your feedback. The comments from our guests are very valuable to us as we work to be better each and every day. We are pleased that you enjoyed your time with us and we would be honoured to have you return to... More 

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