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All 66 Cairns hotels

Pullman Reef Hotel Casino

5.0 of 5 Hotel   |   35-41 Wharf St, Cairns, Queensland 4870, Australia
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Ranked #3 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BHP534 Mooloolaba, Australia
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1,089 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Mooloolaba, Australia
Top Contributor
83 reviews 83 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights,wish I had booked in for longer. Took advice from fellow travellers and upgraded to room with balcony and water views.this was certainly the way to go. Very comfortable room and very quiet. Breakfast in the adjoining Tamarind Restaurant was A La Carte and the best hotel breakfast EVER ! Loved having the Casiino adjacent and even... More

Review collected in partnership with Accorhotels.com

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Brisbane, Australia
Top Contributor
64 reviews 64 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a conference and was very happy with the level of customer service and Friendly staff. It was a Pleasant environment from the moment I arrived. The rooms are large, clean and modern. Mine looked out over the water so I enjoyed a great view. I stayed for a week and could not fault anything. We had... More

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Nairobi, Kenya
Top Contributor
50 reviews 50 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a junior suite for two nights. Nice and easy check in, even though we arrived early. Nice big clean room. Amazing bathroom, huge balcony. Breakfast was good. Poolside is nice and peaceful. They gave us a complimentary late check out, making life very easy. Can't fault the place at all. Great location. Lousy wifi...as is the case... More

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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 4 days ago NEW

This Hotel consistently provides a relaxing stopover, the rooms are always perfect, very quiet with the most comfortable beds I have ever slept in and the staff are always helpful and friendly. I have been staying here for the past few years and would not consider another hotel. Breakfast or Dinner in Tamarind Restaurant is quick and easy as well.

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Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a little tired... But that was the least of our problems.. We normally like the Pullman chain and have stayed at this particular hotel several times of the last few years, but this was possibly our last. Check in was 2pm, we arrived at about 1.50 and although being told our room was not ready yet, but... More

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Townsville, Australia
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I think this is the fourth review I have written for the Pullman Reef Hotel Casino and as I was advised on arrival on my most recent trip I have spent over 50 nights at this particular hotel which is testament to me coming back again and again. As I have said in a number of reviews I average over... More

Was this review helpful? Yes 1
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really can not fault the Pullman! A lot of that has to do with being unbelievably lucky to be upgraded to the Presidential Suite! Absolutely gorgeous with its foyer, study, lounge, dining, kitchen, bedroom, bathroom with huge spa and the amazing views. I was travelling with a large conference group and had the opportunity to view the other rooms... More

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Brisbane, Australia
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are what makes this place so memorable. With white plantation shutters and a spa in each room you can simply relax or venture out down the street or downstairs to the casino. Room service is great as is the gym and pool area.

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12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Amazing view from our room, the bed was unbelievably comfortable and location was great. The two main entrances for the casino complex with drive throughs that looked like a hotel check-in area turned out to be for the main casino only and noone was just inside the door to let us know how to find the hotel entrance and no... More

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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 2 nights here as a last minute trip. All the standard rooms were up available and we had to pay for an executive room. The rooms are lovely but expensive. We had room service for dinner and breakfast and found the breakfast of good value but dinner meals were small and quite expensive. There is parking underneath... More

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Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear AmeliainDubai, Thank you for chosing to stay with us, we do appreciate you taking the time to post your comments. Great to read that you enjoyed breakfast, I'm sorry dinner was not to your expectations. Kind regards Wayne Reynolds More

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Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel

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Hotel & grounds (44)
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Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Cairns #2 Romantic Hotel in Cairns #2 Luxury Hotel in Cairns #4 Family Hotel in Cairns
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Official Description (provided by the hotel)
Located in the heart of Cairns city, Pullman Reef Casino overlooks Trinity Bay and the departure point for the Great Barrier Reef. The hotel features 128 rooms and suites, all with spa baths and private garden balconies. Enjoy innovative and award-winning Thai fusion cuisine in the exquisite setting of Tamarind, or any of our eight other restaurants and bars. Other facilities include a well-equipped gymnasium, spa and rooftop swimming pool. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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