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All Seasons Cairns Gateway Resort


All Seasons Cairns Gateway Resort
Hotel class 3 of 5
Corner Anderson Road & Bruce Highway, Woree, Cairns 4870, Australia
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Traveler Reviews

67% Do not recommend
2.5 of 5 stars 9 reviews
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3 of 5 stars
TX_Flyer001 42 contributions
Eagle Pass, Texas
Mar 25, 2009 | Trip type: Friends getaway

Let me say some the of the staff at hotel is Great and very helpful. A day or two later the staff was horrible. Hopefully you are there when they have the A staff. We had a room with a queen bed and one single. The queen bed is actually two singles put togeher so you cant sleep in the... more

Management response from
GatewayManager, Hotel Manager

Than you for taking the time to write a review on your recent stay at All Seasons Cairns Gateway Resort. Our goal is to provide a totally satisfying experience to each and every person who stays at All Seasons Cairns Gateway Resort. Unfortunately, in your case although you had a number of good things to say, we were not totally...

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2 of 5 stars
Gartons5 4 contributions
Mackay Qld
Sep 30, 2008

Booked this resort (???) through a website booking company. It is not really a resort but a really big motel with a nice pool. Unfortunately we arrived on a Monday (restaurant and bar closed). We are a family of 2 adults and 3 kids (13, 10 & 7). We opened our door to a very squished room to the point... more

Management response from
GatewayManager, Hotel Manager

Dear Gartons5, Thank you for taking the time in reviewing you 2008 stay at All seasons Cairns Gateway Resort. My apologies for the delay in response. Our goal is to provide a totally satisfying experience to each and every person who stays at All Seasons Cairns Gateway Resort. Unfortunately, in your case we were not successful in accomplishing this goal....

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1 of 5 stars
RedPCGirl 2 contributions
NewZealand
Jul 9, 2008 | Trip type: Family
1/1 found this review helpful

This was a depressing start to a family holiday. The room was tired and shabby and not really very clean. Rubbish and old socks under one of the beds. We arrived on a Monday afternoon, having left home at 4am to find that the bar and restaurant was closed. It is closed Sundays and Mondays. This is not at all... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for taking time to give some feedback. I apologise that you did not enjoy your stay and am dissappointed that you did not take the time to speak to me at the time of your stay. In relation to the comments about the distance from the airport, all advertising collateral is clear that we are on the south...

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2 of 5 stars
plateman01 40 contributions
Faulco
Mar 16, 2008 | Trip type: Friends getaway
1/1 found this review helpful

Our stay at the gateway was part of a very cheap airline package. The hotel is situated on the south side of Cairns a fair way out of the city and a twenty dollar cab ride to get there. There is a free shuttle bus with the crankiest driver who really hates his job. The hotel itself is well presented... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for your feedback, and our apologies that your visit did not meet you expectations. We have investigated further and would like to update you on the issues that you have brought to our attention. I noted that you came on a ailine package deal and was wondering if you had been advised of the star rating of the...

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2 of 5 stars
alphabetty 7 contributions
Long Beach, California
Jul 23, 2007

This is NOT a resort. It's a motel with a really cool pool and a LOT of vegitation on the property. (btw because they have "older residents" the pool closes at 8pm, which is ludacris given the weather in Cairns) The "check in" reminds me of a cheap motel, but the staff is very very friendly. The rooms were decent... more

Management response from
ResortmanagerCairns, Resort Manager

Thank you for your feedback. Our apologie for the delay in response as I have only just been made aware of this website and comments.I have looked at the comments made and the approximate time of your stay. As you were on a tour with a large group it is always good to get comments back from group members. In...

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2 of 5 stars
A TripAdvisor Member
Queensland
Sep 11, 2005
2/6 found this review helpful

Noise and security terrible, worst night in any hotel / motel here or OS more

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2 of 5 stars
Counterweight 138 contributions
Austin, Texas
Sep 6, 2005
5/5 found this review helpful

My wife and I stayed here for 2 nights, we used the hotel as a base for exploring the Great Barrier Reef, Daintree and the general Cairns area. We got a cheap rate ($52/night, tax included) from an Australian web site, we were not impressed with the Cairns Gateway Resort. This is not a horrible place, I could see it... more

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4 of 5 stars
purplebarney 10 contributions
adelaide s.a
Jan 22, 2005
4/4 found this review helpful

The resort was very nice. It was clean and well kept. The staff were helpful and spent time answering questions and giving advise on places to go to. The resturant was lovely with a relaxing atmosphere and the food was enjoyable. We enjoyed are stay and loved the pool area. more

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4 of 5 stars
A TripAdvisor Member
Napier, New Zealand
Nov 30, 2003
6/6 found this review helpful

We had a bed and breakfast package. The resort had a great atmosphere and the staff were so helpful. The pool area was great. The availability of the resort vehicle to go to town was of great advantage with the resort being several k's out. The standard of the room was good but kept very clean. It was a great... more

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All Seasons Cairns Gateway Resort Address

Corner Anderson Road & Bruce Highway, Woree, Cairns 4870, Australia
Cairns Hotels All Seasons Cairns Gateway Resort
2.5/5.0
9