lets be frank, you dont come to cairns to sit in a hotel, you come to see the great barrier reef, and the national parks!
we were not looking for luxury just somewhere clean, and after some of the hotels we have stayed in during our trip in australia this ticked all the boxes.
big clean rooms, fresh towels and...
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I stayed here for a total of about 8 nights over my recent 2 week trip to Australia. The rooms were clean, and the staff was helpful. It's in a good location, about a 5 minute walk to the center of town - aka the Mushroom Square. We had an included continental breakfast with our stay, which was nice. The...
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Our booking was stating "Balcony with view on tropical gardens". We were in the basement, with view on the parking lot in a very nosy room just next to the crossing of 2 highways. Rooms were not clean and horrible basement odor. Never again.
Here is in french the information we got in our booking confirmation. Not in line with...
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Dear AustraliaBruxelles,
Thank you for taking the time to review your recent stay at All Seasons Cairns Gateway Resort. I am saddened to read about the experience you recieved whilst staying at our Resort. I can only assume that you resided in one of our Ground Floor Arlington Wing Units. These Units posses a Garden Courtyard as opposed to a...
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My stay in this hotel was just great. Simple but Clean, everything organized and Good Value for money. I definitely recommend this place.
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Good Afternoon Mr. Levy,
Thank you for taking the time to write a response on Tripadvisor.com with regards to your recent stay at All Seasons Cairns Gateway Resort. We are very proud of the fact that our Resort is a relaxing and tranquil abode for weary divers. In fact, we can boast that our Resort is one of the most...
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Too close to highway, you cab hear all the traffic. Most of the residents are long term local just living in cheep accomodation. Pool was nice but dirty. Room was very small for a 'resort'. Room was clean and everything worked ok.
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Dear Guest, my sincerest apologies for the issues you experienced during your recent stay at All Seasons Cairns Gateway Resort. It is not often that we receive complaints with regards to road noise. Our Accommodation rooms have been fitted out with the latest noise combat equipment, such as - Noise reducing door flaps and noise defendant foam surrounding the door...
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Located a short distance from the centre of the city on the highway and yet no highway noise!! Spotless, spacey rooms, well maintained gardens and endless clean linen! Quiet rooms and staff who are genuinely friendly and courteous yet highly professional. Idyllic pool and spa area, well maintained and facilities that made our honeymoon private and perfect. Breakfast by the...
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Dear Honeymooner02, Thank you for taking the time to write to Tripadvisor.com about your recent stay with us. It is always extremely pleasing to hear positive comments about our hotel. I have shared your observations with the members of the All Seasons Cairns Gateway Resort Team and thanked them for their service. We are very proud of our Resort and...
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Hi ya'll ( David-Sara-Mick-Laura)
We had the pleasure of staying with ya'll on Oct 19-22 2009. I just wanted to say Thank you for all your help. Our son Michael, is a scuba diver, not only did you help him find the perfect dive,at the Great Barrier Reef, but you came back after hours to help him retrieve part of...
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Thank you Collins, Diane, & Michael, It is always pleasing to read such positive feedback from guests of the All Seasons Cairns Gateway Resort. I am glad you have taken the time to reflect on your stay from the positive Resort experience to the amazing experiences you shared whilst on Tour to the Great Barrier Reef and beyond. Once again,...
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Final night of our 9 day road trip. I chose this property as it was a good price which included continental breakfast in the rate, and having a car meant we didn't need to be in Cairns City. We had the hotel-style room. Even though the property name includes 'Resort', like a previous reviewer stated, it's looks more like a...
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Dear Muse888,
Thank you for taking the time to discuss your recent experience at All Seasons Cairns Gateway Resort. It is a pleasure to read such responses, especially when service is on the forefront of experience. I have passed you comments onto the rest of the team, especially our Housekeeping department, only to highlight the deficiencies you indicated.
As a...
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This is an older resort / motel but was clean, quiet and tidy, with a fantastic pool. It is a short drive to the city and many shopping centres. Many tourist activities are within 150 km. We were lucky enough to have Sara as the receptionist and she is lovely. She knows her job, the area, what people want and...
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Thank you for taking the time to comment on Tripadvisor.com. It is always extremely pleasing to hear positive comments about our hotel, particularly when they are directed towards the staff members. Unfortunately, in many cases we are never made aware of the positive contributions the members of staff make in meeting and exceeding our guest’s expectations. I have shared your...
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After reading the available reviews you have no-one to blame but yourself for choosing this "resort".............. everything we read we experienced, unfortunately it wasn't until after our stay that our of curiosity we looked it up on Trip Advisor.
Once the bill was paid in advance the manager/owner turned from Dr Jekyll into Mr Hyde ........... nice before they had...
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Dear Snuffin, Thank you for taking the time write to Trip Advisor with regards to a recent stay at All Seasons Cairns Gateway Resort. I assure you that your comments with regard to deficiencies in our hotel facility are being given serious consideration. Past experience has demonstrated that some of our greatest improvements have been made as a result of...
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