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Hilton Cairns

#9 of 67 Hotels in Cairns
Certificate of Excellence
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34 Esplanade, Cairns, Queensland 4870, Australia
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1 room 1 guest
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1,505 Reviews from our TripAdvisor Community

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Traveler rating
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    558
    209
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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    (359)
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Brisbane, Australia
Level Contributor
5 reviews
3 of 5 stars Reviewed yesterday NEW

Lovely place really. BUT maybe a bit too laid back. They take ages to service the rooms. I suggest they employ more staff, cut the hours of the staff in half, so that the rooms are done in timely manner. Breakfast is very average. Wish they could cook better scrambled eggs. Should be creamier! Having said that, would stay again.

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Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We were lucky to stay in one of your spa rooms for 3 nights to celebrate our first anniversary and we felt spoilt from the start. Your staff were aware we were celebrating and made sure there was a bottle of complimentary champagne waiting for us- and it went down well. We had beautiful views and an amazing spa which... More 

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Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything just worked. It was a pleasure to stay. 5 min walk to the convention centre. At the beginning of the boardwalk. Right near the day tourist boats. 15 min from the airport. The perfect location in Cairns. "Donnini's Simply Italian" was terrible they didnt take into account my allergies and I was very sick. They pretended to be attentive... More 

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Mumbai, Maharashtra, India
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very functional and convenient place. Wouldn't give great marks for service or hospitality. It is close to the marina and the fleet terminal. Has great views of the marina and the waters. The only thing going for the place is the location opposite the Casino and next to the Fleet terminal

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Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great hotel. have stayed several times and always enjoyed it . Staff are wonderful. The executive lounge is one of the best, with great food and atmosphere. Rooms are very well appointed. The restaurant is wonderful. I highly recommend this hotel to everyone.

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Sunshine Coast, Australia
Level Contributor
159 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was so pleased I booked this hotel, we only had 9 hours at the property whilst waiting on an international flight. The hotel could not possibly have looked after us better. From a swift check in, we where soon relaxing in our room, we received a call to let us know the executive lounge was open. On arrival into... More 

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Santa Barbara, California
3 of 5 stars Reviewed 3 days ago NEW

This qualifies as a below average Hilton hotel. It's tired and needs a redo badly (mattress sags, carpet needs to be changed, tiny gym that needs repair). The score was brought up by the excellent location, a surprisingly food restaurant, and a terrific Executive lounge (great service!). Without the latter, which was thankfully close to my room, I could not... More 

Review collected in partnership with Hilton Hotels & Resorts

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4 of 5 stars Reviewed 3 days ago NEW

Wonderfully helpful staff, gave a great tip for the best coffee in Cairns. It was worth paying an extra $20 for a waterview. Very comfy bed and an excellent dinner of Barramundi & Lamb. Location absolutely brilliant for a bit of exploring between conference sessions.

Review collected in partnership with Hilton Hotels & Resorts

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Paris
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Excellent staff, the hotel starts showing signs of aging though, bathtub was blocked before we got in the room, one power point was not working, massive pillows but too soft, I wouldn't be too pleased if I had to pay full price but it was more than acceptable because of room discount (given prior room booking)

Review collected in partnership with Hilton Hotels & Resorts

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

The trip was for my first year anniversary with my fiancé. We were faced with a very unfriendly concierge staff named Kim, "helped" us switch rooms. She was very unfriendly, with no smile or greetings, and was agitated, wasn't exactly what I was expecting for a five star hotel Hilton. All isnt that bad, since our change was done. As... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(10)
  • Very good(10)
  • Executive Lounge(9)
  • Great location(9)
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Hotel & grounds (13)
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Bathroom (2)
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Other (7)
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