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Hilton Cairns

#9 of 67 Hotels in Cairns
Certificate of Excellence
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34 Esplanade, Cairns, Queensland 4870, Australia
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1,474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairns, Australia
3 of 5 stars Reviewed yesterday NEW

No parking available to enable check in. Only one staff memeber at check in...very busy and overbooked. No upgrades available. Rooms old but clean. Internet very slow....Breakfast was average.....Executive lounge staff were very helpful but food was average there....for a 5 star hotel and at their prices things should have been better

Review collected in partnership with Hilton Hotels & Resorts

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Brisbane, Australia
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Loved our ocean view spa room! We also had access to the club room which initially didn't show up on their systems upon check in but showed them the email confirmation and so we had access to buffet breakfast and evening canapés and drinks for free. Close to the restaurant strip where you can sample the more adventurous foods such... More 

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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Despite being fully booked, check in was fast and efficient. Room a decent size with a Balcony, only suggestion if you can , ask for a Room on the Trinty Inlet side, rather than the Road side as it's quieter. Housekeeping friendly and efficient. In my opinion Buffet Breakfast isn't worth the money, especially compared to other Hilton properties, No... More 

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Houston, Texas
Level Contributor
11 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

No real complaints, but nothing to rave over either. Room was clean, but was always a bit on humid side. Also had a musty smell throughout the stay. We were upgraded to a water view room which was nice during the day, however it was accompanied by loud live music from outside every night. There was a fireworks show (which... More 

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Hobart, Tasmania, Australia
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Have just completed a seven night stay and couldn't fault the standard of accommodation, the general vibe and the helpful staff. Handily located to the cruise terminal, dining venues on the waterfront, the CBD and the Convention Centre. Special mention to Anne and her team in the Executive Lounge on the top floor. Drinks on the balcony overlooking Cairns of... More 

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Pacific Pines, Australia
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here 3 days in an executive suite and loved every minute...the room was big and very comfortable and the room was always well stocked....housekeeping did a wonderful job keeping the room spotless and although it would have been nice to have a exhaust fan in the bathroom as the shower fogged up the mirrors and we had to... More 

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Green Valley, Arizona
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent three nights at this excellent hotel. The location is central to the two things we want to see during our short stay. The staff was very friendly and helpful. As we are Hilton Honors members, we were up-graded to a room on the top floor, with a fantastic view from the balcony. The young woman at the Tour... More 

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South Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a business conference. Convenient location. The room was clean, and spacious. Pillows were too "flat" and the bed wasn't very comfortable so that detracted from the overall room and made for a poor sleep. Staff were friendly and I stayed there due to their rewards program.

Review collected in partnership with Hilton Hotels & Resorts

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here in October, Lovely hotel , very welcoming and friendly, the room was very comfortable everything you could ask for , Excellent room service any very reasonably priced laundry service. highly recommended.

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Darwin, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed three nights recently, the staff were very friendly and helpful, the room was clean and the bed comfortable. The hotel is a little old and doesn't have the sparkle of the brand new trendy ones, but you don't have to pay the price of the new trendy hotels either. I believe this hotel is great value for money, you... More 

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Hotel Review Summarization

What travelers say

  • Room service(10)
  • Very good(10)
  • Executive Lounge(9)
  • Great location(9)
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