We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cairns

#9 of 67 Hotels in Cairns
Certificate of Excellence
Hotel website
Hotel deals
34 Esplanade, Cairns, Queensland 4870, Australia
Special Offer
Book early, up to 20% off
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Cairns
Professional photos View all
Browse nearby
Hilton Cairns
Add Photo Write a Review

1,465 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    617
    539
    202
    68
    39
See reviews for
271
666
105
196
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1465)
  • Mar-May only
    (359)
  • Jun-Aug only
    (416)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (343)
All months
Darwin, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed three nights recently, the staff were very friendly and helpful, the room was clean and the bed comfortable. The hotel is a little old and doesn't have the sparkle of the brand new trendy ones, but you don't have to pay the price of the new trendy hotels either. I believe this hotel is great value for money, you... More 

Was this review helpful? Yes
Melbourne, Australia
5 of 5 stars Reviewed yesterday NEW

Our stay in Cairns was great and made more so by the wonderful staff at the Cairns Hilton. It is in a great location and provides easy access to most facilities. The rooms are well appointed and nice and quiet.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Checked in as part of a group for a long weekend. This hotel was built in the 80s however the external construction has stood the test of time and has not dated like many other properties built in that era ( IMO) The hotel was very busy with tour groups, etc (it is peak season) however the staff I dealt... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 5 nights on the business floor, well worth the money. The hotel is in a fabulous location, right on the boardwalk and a few minutes walk to restaurants, shops etc. Also very handy for catching dive boats, only a few minutes walk to pier. Staff in the business lounge were very friendly and attentive, lovely breakfast... More 

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel over 4 years ago - booked this as I was familiar with it. However, during this time there appears to be no improvements, if not that service and standards of the hotel have greatly decreased. I am not sure what is happening on the front desk - but were not greeted with friendly smiles.... More 

Was this review helpful? Yes
Wellington
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this property for the last two nights in Tropical North Queensland as our chance to relax before heading back to Wellington (Going from 25°C to around 11), and decided to treat ourselves to an upgrade to a Deluxe Room. From the outside the place looked a li'l dated and 80's-esque, but don't let that put you off. From... More 

Was this review helpful? Yes
Bendigo, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic place to stay. The location is perfect. If you can get a room in the corner (we where in 521) you can get an awesome view of the docks as well. The highlight for us was the staff, they where all so friendly and helpful. The little details like the cleaners organising our shoes, and people offering to help... More 

Was this review helpful? Yes
Wollongong, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had an extended weekend away staying here and couldn't be happier. Fantastic location close to everything. Hotel is great. Had a lovely room overlooking the water and I have to say the service here has been impeccable. Nothing has been too much trouble and we have had our requests attended to without having to wait. VERY impressed. Ps Hotel Beds... More 

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Anderss Thank you for your feedback on your recent stay with us. It is always a pleasure to receive positive comments on the hotel. I am glad to hear that you had the best night steep at our hotel, that you have ever had in a hotel - what a lovely compliment to receive. We thank you for your... More 

Atlanta, Georgia
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't think of a single thing we didn't love about this hotel. We had an excellent excellent stay! This was the final destination of our trip and I think we saved the best for last. The staff was great. The location was perfection. The room was clean, modern, comfortable, and spacious. The towels were restocked twice a day. We... More 

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you enjoyed your visit and time with us. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments on the hotel’s breakfast buffet is also greatly appreciated and I am delighted you enjoyed it.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Their attention to detail wasn't the best. We were woken up two mornings by housekeeping first thing in the morning. The staff seemed young and inexperienced, couldn't tell us local restaurants. Overall below average and wouldn't stay there again.

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Melissa Thank you for taking the time to post a review on Tripadvisor. I was extremely disappointed to read your comments. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be assured that your feedback will be communicated further with our heads of department. Again, thank you... More 

Hotel Review Summarization

What travelers say

  • Room service(10)
  • Very good(10)
  • Executive Lounge(9)
  • Great location(9)
Questions? Get answers from hotel staff and past guests. Ask a question

420 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (370)
Viewed
View from room (79)
Viewed
Dining (7)
Viewed
Hotel & grounds (66)
Viewed
Pool/beach area (17)
Viewed
Bathroom (35)
Viewed
Room/suite (88)
Viewed
Business center/function rooms (3)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Dining (8)
Viewed
Pool/beach area (5)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.5 mi away
DoubleTree by Hilton Hotel Cairns
0.0 mi away
Pullman Reef Hotel Casino
0.2 mi away
Shangri-La Hotel, The Marina, Cairns
Show Prices
Show Prices
Show Prices
0.1 mi away
Pullman Cairns International
0.2 mi away
Jack & Newell Cairns Holiday Apartments
1.5 mi away
Reef Palms
Reef Palms
#7 of 67 in Cairns
4.5 of 5 stars 378 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay