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All 66 Cairns hotels

Hilton Cairns

5.0 of 5 Hotel   |   34 Esplanade, Cairns, Queensland 4870, Australia
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80%
Ranked #9 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Brianna W Cairns, Australia
  • Reviews (1,060)
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  • Room tips (182)
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1,060 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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English first
Cairns, Australia
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at the Hilton for a weekend and both really enjoyed it. Would of been nice to stay for longer! Also child friendly. Although we didn't enjoy the breakfast and didn't experience any other meals there. Very relaxing atmosphere though..

Review collected in partnership with Hilton Hotels & Resorts

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Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed for a few nights recently at the Hilton Cairns. The location was great for getting into town, to the boat for tours, getting picked up for tours. The hotel itself is rather dated, outside of the rooms is a tropical area that is in need of updating. The colors are very 80's along with the room decor. The... More

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Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had high tea for my birthday at the hilton with about 12 girls on the weekend of the 19th July in the executive lounge. The moment We arrived at the hilton we were greeted from Kat and Kim on front desk ( both ladies were very friendly and professional) then meeting Michael who was amazing! He made sure everyone... More

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Ulverstone, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our recent week's stay at the Hilton. The location is superb ........ right on the boardwalk, close to Esplanade, ferry terminals, shops and cafés. All staff were extremely hospitable and accommodating including housekeeping, reception, concierge and restaurant. Our room was extremely comfortable with views over the inlet. We strongly recommend this property and we would gladly stay... More

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John L, General Manager at Hilton Cairns, responded to this review

Dear Marg and Ken Thank you for taking the time to write a review on Tripadvisor. We’re all delighted to read your comments and very pleased to have made your holiday to the Tropical North such a memorable visit. I hope we can have you visit again someday. Yours sincerely, John Lucas| General Manager More

Atherton, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hilton last night and was very disappointed. However the staff were very friendly. Our room wasn't ready, the reception rang and asked how long it would be. We came back and it still wasn't ready and it was after 2. The floor was dirty behind the bathroom door. The bed was comfortable. The pillows were so... More

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John L, General Manager at Hilton Cairns, responded to this review

Dear Margaret, Thank you for the Tripadvisor review and feedback following your stay with us. I’m sorry to read our service was below expectation and I have noted your areas of concern for review and attention. I appreciate the comments. Yours sincerely, John Lucas| General Manager More

Gosford, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently attended this venue for a conference. The venue was ideally located and close to all attractions. The staff were very friendly and went out of their way to meet all our needs. The rooms were spacious and comfortable. If you are looking for agood venue for work or for the family, I would recommend the Hilton. Of course,... More

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John L, General Manager at Hilton Cairns, responded to this review

Dear Graham, Thank you for the review of Hilton Cairns following your conference visit. I hope you were able to have downtime to enjoy some of the attractions our wonderful region has to offer. Conferencing can be stressful and our role is to make sure it’s as smooth and hassle free as possible. I hope we’ll have you visit again... More

Burketown, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We would highly recommend that you stay at the Hilton! Nothing was too big or too small for the staff, and they were more than happy to assist at the drop of a hat. The rooms were beautiful, spotlessly clean and the beds were the most comfortable we've ever slept on. It is right on the water and very close... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Skye, Thank you for the review of Hilton Cairns via Tripadvisor. I’m delighted to read that you’ve enjoyed your stay with us and the team will appreciate the special mention highlighting the service provided. We hope we can welcome you back again soon. Yours sincerely, John Lucas| General Manager More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Hilton Cairns for an Industry Conference. Took the opportunity to have a break with my adult family. Absolutely super, friendly and knowledgeable staff and service. The Conference went without any problems. The Family also enjoyed the Facilities that were there. Great service.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Conference visitor, Thank you for the feedback following your recent conference visit to the Tropical North. It’s great read you managed some leisure time with the family also and they were able to enjoy our facilities. I hope we can welcome you back again soon. Yours sincerely, John Lucas| General Manager More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Best place in Cairns with welcoming and helpful staff. everything that you expect in a 5 star hotel. I would recommend to anyone. I would give 10/10 for, Service, Cleanliness, Location, Staff and Value for money. Would definitely stay in Hilton Cairns next time when we visit Cairns.

Review collected in partnership with Hilton Hotels & Resorts

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John L, General Manager at Hilton Cairns, responded to this review

Dear Priyal, Thank you for the Tripadvisor review of Hilton Cairns following your recent stay with us. The team really appreciate the positive feedback and 10/10 score … thanks !. I see you’re a long way from home but hope one day you’ll return to the Tropical North. Your sincerely, John Lucas| General Manager More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First trip to Cairns and will return to the Hilton again...Staff very pleasant and helpful. Upgraded to deluxe room with water views without asking. Rooms very clean, spacious and comfortable. Highly recommend Mondo Bar & Grill...variety of menu and quality of food exceptional, great atmosphere for families & couples and located on the waterfront. Very central to city shops and... More

Was this review helpful? Yes 3
John L, General Manager at Hilton Cairns, responded to this review

Dear Greg, Thank you for taking the time to review Hilton Cairns – it’s great to read that you’re a first time visitor to the region and coming back !. I’m pleased you’ve enjoyed the unique dining on the waterfront at Mondo Bar and Grill – it is a venue where you can relax with friends or family and enjoy... More

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Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Cairns 5*
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International

316 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Cairns #3 Business Hotel in Cairns #3 Spa Hotel in Cairns #4 Luxury Hotel in Cairns #8 Romantic Hotel in Cairns #9 Top resorts Hotel in Cairns #11 Family Hotel in Cairns
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Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 
Number of rooms
262

Questions & Answers

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