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Hilton Cairns

5.0 of 5 34 Esplanade, Cairns, Queensland 4870, Australia
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Certificate of Excellence 2014
Hilton Cairns
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Hilton Cairns
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1,218 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed yesterday NEW

It needs a serious renovation facilities, pool etc are pretty old and required maintenance. Management also very poor. They need more staff. Breakfast was bow average for a 5 star hotel. there was not that many options!!!!! The bar was close in the first two nights so we had to leave the hotel to get drinks. Location is pretty good... More 

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Cairns, Australia
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room, views and service are great. Although when booking on the ph, the customer service rep offered me a local rate which included breakfast & parking. When I asked if this parking was self park or valet, she couldn't tell me. Which meant I had to wait until arrival to find out. It was valet parking.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location with excellent eatery places nearby and fantastic view, close to centre all within walking distance. Rooms adequate with great views away from the city centre Being a gold member helped with the free wifi.

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Ringwood, United Kingdom
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time we have stayed here. This time the experience even better as we knew where places were in relation to the hotel. The rooms are lovely, well furnished, nice bathrooms and of course spotlessly clean. We love the internal garden, and the grounds of the hotel are colourful and beautifully kept. Good breakfast buffet in the... More 

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a lovely stay at the Hilton Cairns and was very pleased. My husband is a Hilton Diamond member and this hotel and staff went well out of their way to make our vacation wonderful. We were given an upgrade to a suite with a beautiful view of the inlet. We enjoyed the location, the pool was quiet... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This was the second time we have stayed here, and both times it was excellent. 2nd time even better as we had a waterside view Beautiful position and very good room and facilities.Restaurant very good also Highly recommended

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Top Contributor
130 reviews 130 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one hotel I would love to come back to.Lovely views over the harbour,excellent grounds and all so clean and tidy.Room was really really nice,super soft bed,great sized room and bathroom,all well maintained. Breakfasts superb,position to town was excellent,a nice walk along the esplanade brings you past the public open air pool and to many restaurants and market. Cairns... More 

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New York City, New York
Top Contributor
147 reviews 147 reviews
9 hotel reviews
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, I had a wonderful experience here. It has a lovely lobby and phenomenal exteriors that include a wedding chapel and a pool. We had a stunning view from the balcony. Logistically, it is within walking distance to the nightlife, restaurants, shopping, the casino, and the boat excursions to the Great Barrier Reef. Breakfast was fresh and bountiful with a... More 

Was this review helpful? Yes 3
Northampton, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I expected this hotel to be better than it was, the rooms are a good size with a comfortable bed and it was very clean, in a good situation close to the town and right on the water front. The trouble was it reminded me of a Spanish appartment hotel not that there is anything wrong with Spanish hotels it's... More 

Was this review helpful? Yes 1
Johannesburg, Gauteng, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic experience at this hotel - warm friendly people at reception to welcome you and very efficient. The position of the hotel is brilliant. Views are awesome especially from the executive lounge on the 9th floor. Their executive suites are well appointed and clean.

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay – with a particular emphasis on the team and service. I’m very lucky to have a great team working here at Hilton Cairns and I know they’ll be pleased to receive your feedback. I see you’re a long way from home but hope... More 

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Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#1 On the Beach Hotel in Cairns
#3 Business Hotel in Cairns
#4 Spa Hotel in Cairns
#4 Luxury Hotel in Cairns
#7 Romantic Hotel in Cairns
#11 Family Hotel in Cairns

341 photos of this hotel

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Hotel & grounds (61)
Pool/beach area (12)
Room/suite (80)
View from room (65)
Business center/function rooms (3)
Bathroom (26)
Dining (6)
Other (60)

Management photos: Courtesy of the property manager

All management photos (29)
Dining (5)
Pool/beach area (3)
Room/suite (7)
Business center/function rooms (1)
Hotel & grounds (7)
Bathroom (1)
Other (5)
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