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Hilton Cairns

5.0 of 5 34 Esplanade, Cairns, Queensland 4870, Australia
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Certificate of Excellence 2014
Hilton Cairns
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Hilton Cairns
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1,287 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clifton, New Jersey
Top Contributor
101 reviews 101 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely, lively hotel with the friendliest staff. Stayed here for a few night during rains storms. Was going to venture the the Great Barrier Reef but the Concierge was very informative and offered alternatives since rain makes the water cloudy and the reef hard to view, Who knew?? Our concierge did!!! She recommended the Daintree Rain Forrest Trip and gave... More 

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toronto
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is such a beautiful place to stay, The awesome view of the ocean and the way the hotel is built with the tropical rainforest in the middle of the hotel was incredible. The staff was so amazing I still miss being at the Hilton. Thank you!

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller I was absolutely delighted to read your review on Trip Advisor regarding your recent stay at Hilton Cairns. I am pleased that you enjoyed your stay at the Hotel and that the team members provided such a memorable experience. Once again, thank you for your comments and I look forward to welcoming you back to the hotel in... More 

Brisbane, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Two stays at this hotel in the past 6 months (totalling about a week). Great rooms on the executive floors. Excellent breakfast. Perfect central / esplanade location. Hospitable staff and management. Highly recommended - I will stay there again.

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. Thank you for returning back to the hotel for your 2nd visit in only six months. The Executive Lounge team along the the rest of our team will be delighted to read your kind words and feedback and I will be sure to pass this on. It is... More 

Port Douglas, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a Far North Queensland local, we prefer to stay here when spending the night in Cairns. The hotel is centrally located, within a few minutes walk of any major city attraction, great if you're heading out on the reef. Staff are genuinely friendly. Buffet breakfast is above the average with a good selection of fresh items. We're stayed here... More 

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear North Queensland Local Thank you for your review following your recent stay at Hilton Cairns. It is always a pleasure to continue to welcome back our return guests so thank you for continuing to return to us. I was delighted to read that you enjoyed your stay with us and loved the central location. I also thank you for... More 

Yantai, China
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Well this is beautiful and with views, busy staff always but helpful and very clean. Beautiful room also was very nice. We stay with our family and staff help support so very good here for family. I recommend this. Thank you

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller, Thank you for taking the time to leave feedback following your recent stay at Hilton Cairns. I’m pleased to read that your family enjoyed your stay with a particular emphasis on your clean room. I hope you made time to visit the many wonderful attractions on offer in this beautiful region also while you were here. Once again,... More 

Preston
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Cairns Hilton during our recent tour of Australia. We had a room with a view of the ocean and a large balcony. The service was first class and the desk staff were very helpful. The location of the hotel was perfect for the boats to the barrier reef and for dining out at night. All in... More 

Was this review helpful? Yes 1
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your feedback on your recent stay with us. It is always a pleasure to receive positive comments on the hotel. I am glad to hear that you made time to sit back and enjoy the wonderful views over the marina with a wine in the evenings. What a lovely way to finish the day. I... More 

Fairfax, Virginia
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Cairns has a great location in Cairns. The center of downtown which features some good restaurants, bar and the like is within walking distance. The beach is also within walking distance. Near one part of the beach is a huge swimming pool. Boats taking passengers to the Great Barrier Reef are located near the hotel as well. The... More 

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review and your wonderful feedback. We are pleased that you enjoyed your stay and the wonderful hotel location. The location of the hotel is ideal as it is close to the Great Barrier Reef Departure Terminal and also very closer to all attractions and restaurants. Thank you again for your feedback, we look... More 

Bribie Island, Australia
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right in the middle of the action in Cairns. It looks down Marine parade the heart of Cairns, the Casino on one site the marina on the other. The views are outstanding, the rooms a good general hotel standard with good amenities, WiFi was very good, the restaurant can be busy so either book or pick your... More 

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John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review and your wonderful feedback, especially on the hotel location right in the heart of Cairns. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments are greatly appreciated. I hope we can welcome you back again the next time your visit perhaps on leisure... More 

Palm City, Florida
Top Contributor
66 reviews 66 reviews
7 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location within easy walking distance of city attractions, restaurants and the piers. The hotel is extremely well maintained and clean in the guest rooms and public areas. The décor is distinctly modern as are many hotels in Australia. We chose a room with access to the concierge lounge as this gave us a light breakfast and drinks and hors-d'oeuvres... More 

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay – with a particular emphasis on the friendly team and management of the hotel – what a wonderful compliment to receive – thank you. I’m very lucky to have a great warm team working here at Hilton Cairns and I appreciate your kind... More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff were very helpful and always smiling. Service was excellent and room cleanliness was great. Meals were very good, and available even after hours. I enjoyed my stay and will continue to use Hilton for accommodation.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller I was absolutely delighted to read your review on Trip Advisor regarding your recent stay at Hilton Cairns. As our guest, your feedback about your experience is vitally important to our business. I am pleased that you enjoyed your stay at the Hotel provided such a memorable experience. I shall pass your comments on to all those concerned... More 

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Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#1 On the Beach Hotel in Cairns
#3 Business Hotel in Cairns
#3 Spa Hotel in Cairns
#3 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns

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