We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Cairns

#9 of 66 Hotels in Cairns
Certificate of Excellence
Hotel website
Hotel deals
34 Esplanade, Cairns, Queensland 4870, Australia
Special Offer
Book Early & Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Cairns
Professional photos View all
Browse nearby
Hilton Cairns
Add Photo Write a Review

1,437 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    602
    530
    199
    67
    39
See reviews for
267
650
105
194
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1437)
  • Mar-May only
    (359)
  • Jun-Aug only
    (388)
  • Sep-Nov only
    (347)
  • Dec-Feb only
    (343)
All months
Melbourne, Australia
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

we had a great 2 night stay at the Cairns Hilton. All my requests before arrival were looked after, when we arrived early our room was not ready (as expected) but we got a call as soon as it was available. Room was water facing with balcony very nice , quite, and clean. WIFI worked well and the breakfast was... More 

Was this review helpful? Yes
Redcliffe, Queensland, Australia
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family all stayed. We booked 4 rooms so that we could stay together for our daughters wedding. The Hilton staff were very helpful on the whole - only one who I thought was a bit standoffish. Everyone else was fabulous. The rooms were lovely except the north western facing - apparently the Casino was very loud. Beds were very... More 

Was this review helpful? Yes
San Diego, California
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We've stayed in quite a few Hiltons including Australian Hilton Brisbane, Perth, and this property (Cairns) on this recent trip, but Hilton Cairns was the weakest of the 3 due completely to poor food service at breakfast and in the executive lounge for different reasons. For the downstairs restaurant during breakfast, the food was fine, but staff did not take... More 

Was this review helpful? Yes
Gold Coast, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Nothing bad to say about this hotel, rooms are spacious and well appointed, great Breakfast buffet and all the staff were amazingly helpful. They included a free bottle of wine and a room upgrade as it was the first night of our honeymoon. Highly recommended.

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with my husband a while back, it was a very nice experience. Very clean rooms, quiet, and an lovely pool! Balcony view was fantastic and breathtaking views. We liked the Mondo restaurant with nighttime entertainment. Some construction going on while we were there, but I think it is finished now. It is also walking distance to the reef... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The Hilton in Cairns does deliver as 4-5 star hotel experience. At checkin they were very prompt and friendly and after I arrived home and realised I had left a personal item in my room and notified them they got back to me immediately and organised its return. I had it back 3 days later. Excellent service.The valet parking is... More 

Was this review helpful? Yes
Mississauga, Canada
4 of 5 stars Reviewed 5 days ago NEW

We stayed on the club floor and we really enjoyed the use of the lounge for breakfast and in the evening. The staff in the lounge were very friendly and helpful - even offered to book us a restaurant reservation. Our room was lovely and clean. I would recommend this hotel to any one visiting Cairns.

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your review. I was very pleased to read that you enjoyed your stay with us. We focus a great deal on the helpfulness of our team members and it is excellent to see you experienced this first hand. I see you took full advantage of the executive lounge which was clearly enjoyed. I will be... More 

SYDNEY, Australia
5 of 5 stars Reviewed 5 days ago NEW

The Hilton at cairns was excellent to stay at and will stay at more Hilton hotels in Australia and other country,the hotel was in a great place in cairns ,in walking distance to most shop[ing ,people at cairns were very friendly when we went on a tour at the reef we met some great staff on the reef magic

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Townsville, Australia
Level Contributor
7 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

We were due to stay in another 5 star hotel close by the Hilton but had a call before we arrived to say they had double booked our last night so they offered to accommodate us at the Hilton Cairns for the whole 3 nights, which we accepted. We arrived at about 7pm on the Friday night and check in... More 

Was this review helpful? Yes
John L, General Manager at Hilton Cairns, responded to this review

Dear Mark Thank you for the Tripadvisor review. I was disappointed to read your comments. Although you were booked in to stay with us after being relocated from another hotel in Cairns, I'm sorry that you may have been under the understanding that the other hotel was going to offer you complimentary accommodation. Please rest assured our team take every... More 

kiwiland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for five nights and we enjoyed every moment. All the staff there has been very helpful and friendly, especially Nadine and Krystal where we have our buffet breakfast every morning. The rooms are always clean and tidy when we get back from our daily tour. The only issue is the design of the bathroom where the toilet... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

416 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (366)
Viewed
Dining (7)
Viewed
Hotel & grounds (66)
Viewed
Pool/beach area (17)
Viewed
View from room (77)
Viewed
Bathroom (35)
Viewed
Room/suite (88)
Viewed
Business center/function rooms (3)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Business center/function rooms (2)
Viewed
Dining (8)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (2)
Viewed
Pool/beach area (5)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay