I wrote the title because it is as I said. I would expect better service for the $265/night rate. This hotel, while it is in a great location, is not rated as it should be. I have been a loyal trip advisor customer for some time and took the advice of those that have stayed at this location when booking... more

Stayed there for a couple nights. The room was just OK. The bathroom had mold in/above the shower. There was damage around the bathroom door with missing tiles and holes in the wall at the base of the door frame. There is absolutely nothing on the walls in the room (just makes it bland). Not sure how it compares to... more

Had a room over looking the sea & palm trees which was fantastic. All the staff members that we came into contact were really friendly and helpful. Only stayed for a short time as the remainder of our holiday was spent in Port Douglas. Room was clean and well kept. Bathroom was clean but a tiny bit tired. I wouldn't... more

Great Hotel in a Great location in Cairns. We stayed on the Club floor, room well appointed and spacious, large balcony, and turndown service in the evening. Staff were extremely friendly and very helpful. Would highly recommend this hotel. more

Actually, we had booked a room in another hotel in Cairns because we got a very good offer overthere. But after one night in the other hotel we felt not good and we wanted to go back to the Hilton where we have stayed a few times before and we felt home immediately ! From the moment we stepped into... more