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Cairns Sheridan Hotel

#13 of 67 Hotels in Cairns
Certificate of Excellence
Hotel website
295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Special Rate
Room + Breakfast + WIFI
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1 room 1 guest
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Cairns Sheridan Hotel
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210 Reviews from our TripAdvisor Community

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Traveler rating
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60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

All aspects of the hotel were very good. The room we stayed in ( an executive room) was clean and spacious. The staff were friendly and very helpful. The only downfall was the breakfast. It was of a very poor standard. I have read this quite a few times on this site, so why has nothing been done about it... More 

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Sydney, Australia
Level Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had stayed here last year, we booked to come back this year when we needed a one night stay at the start and finish of a Cape York trip. They kindly agreed to store our excess luggage for the 10 day interim period. The staff are so friendly, all of them. The hotel is clean, quiet, well positioned and... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 days ago NEW

Location was good, a pleasant approx 2km walk along foreshore to Cairns CBD, or bus out the front to Cairns or Palm Cove. Room was clean, comfortable chairs and bed. Staff were lovely, always friendly and helpful. Only downside was the breakfast, not really up to scratch. No tropical juices (apple or orange) no nice muesli, and hot food totally... More 

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Melbourne, Australia
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago

Arrived at this hotel late after shuttle bus driver delivered all the other passengers to the many hotels in Cairns city centre which provided us with an evening tour of Cairns. Staff at reception were very welcoming and helpful and we were able to get a tasty meal in the restaurant located off the front foyer. Our room, although a... More 

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sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your kind review. We enjoy getting such positive feedback and we take all comments on board to assist in ensuring our guests get the best stay possible. Hopefully we see you again. More 

Sydney
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Firstly right from checkin the staff could not have been any more obliging. Convenient location to airport, 10 min walk to the beautiful Botanic Gardens and Red Arrow walk with a great view over Cairns. 40 min walk into Cairns, which we loved our beautiful walks along the Boardwalk, which has well kept gardens, play areas and lots of trees... More 

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sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your review. The stairs have been completed and the new restaurant menu is winning over more guests having lowered our prices. Thanks again. More 

England
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 19, 2015

Paid a fair price for this hotel and as a one night stopover it was good. Basic rooms that are tired but alright. Reception staff very helpful. As we only used it as an overnight stopover cannot comment on the food or facilities. If price remained as good would use again.

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sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. It is important for us to get genuine feedback that we can take on board. Thanks again. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 17, 2015

Rooms & slightly dated but quite clean. One of the few motels that supplies 4 bath towels, not just two. Well air conditioned - necessary in Cairns. Located mid way between airport & Down town Cairns - about 30 mins by foot. Grocery store a short walk from motel. Recommended at $125 per night.

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sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay. More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

In the middle of the last week of school holidays - they managed to arrange for us to have two adjoining rooms to cater for our family of five. We turned up, unannounced, escaping from a hovel of a "resort" down the road. The staff were AMAZING, the rooms were in excellent condition, the pool is awesome - especially at... More 

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sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your very nice review. We love guests who communicate with our staff. If you have any needs we will go out of our way to help you. If you need blankets, towels, another bed or a microwave just ask and we will do it. It gives us great pleasure to know our guests are being looked after... More 

Townsville, Australia
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 11, 2015

I booked this hotel last minute for my husband who was in Cairns on business. He thought the room was average, not that luxurious as it advertised to be. He found the bed to be comfortable, but he slept poorly because of light shining in through the window although the curtains were closed. He was disappointed there was no microwave... More 

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sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your husbands review. There are some wonderful comments you have made about our hotel. Whenever travelling with frozen dinners I would recommend booking direct with the hotel and request a microwave in the room. We have had many occasions when we have provided microwaves to guests. 'Just ask'. The computer in the lobby works just fine and... More 

Queensland, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

I recently stayed here with family and had my wedding reception on the lovely covered deck. The rooms are very comfy, clean, tidy and spacious. My wedding reception went off perfectly without a single problem and the food was very tasty, everyone enjoyed it and thought it was lovely.

Was this review helpful? Yes 1
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your wonderful review. I am so glad your wedding went so well and you enjoyed your big day. Hopefully we can see you back at the hotel for many future anniversaries in your new lives together. Good luck and thanks. More 

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