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Cairns Sheridan Hotel

4.5 of 5 295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Quality Hotel Sheridan Plaza)
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Free WiFi and Best Rate
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Certificate of Excellence 2014
Cairns Sheridan Hotel
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Cairns Sheridan Hotel
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171 reviews from our community

Traveler rating
    70
    67
    24
    8
    2
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16
57
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52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Louis
1 review
5 of 5 stars NEW

This hotel was everything I hoped it would be. The staff will do EVERYTHING to make your stay perfect - just ask. They want you to be happy. The hotel has a restaurant on site which was very convenient and the food was very good. You can also easily walk to places nearby or get delivery. Rooms were spacious and... More 

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Townsville, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I frequently travel for work around Australia, I found that the Mangers and staff of Cairns Sheridan Hotel to be one of the most friendly and hospital team I have ever meet. The rooms are very neat and tidy and they also have fantastic meals in the restaurant, great value for money. This place will be my new home away... More 

Review collected in partnership with this hotel

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Last year I spent 270 nights out of 365 in hotel rooms all around Australia but this hotel is the only one that impresses me enough to write a review. The staff are always friendly and courteous and they treat you like you really are welcome. Of all the hotels I stay in I have never assumed I am getting... More 

Was this review helpful? Yes 1
Cairns, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a suite, everything was super clean, the beds are really comfortable, there is no street noise and two cute balconies to watch the rain from. The staff were efficient and friendly, i would stay here again, it was good value

Was this review helpful? Yes 1
Sydney
Top Contributor
61 reviews 61 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night before heading to Port Douglas and where disappointed by a few things. My parents booked one room, my husband and I with our young baby another room. I have stayed in hotels all over the world (& hostels too) & wifi has always meant free wifi. My parents agreed. My husband (a lawyer) believed... More 

Was this review helpful? Yes 1
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. Seeing this is the second similar comment regarding our WiFi I have reviewed our website and I agree that it could be misinterpreted, this was not intentional. We have recently had some upgrading of our site and it seems the current wording is not what it has been in the past. I apologise for the... More 

Townsville, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 17, 2015

I made an account just to write a review! My partner and I arrived at the hotel to check in and was told we don't have a reservation. This puzzled us but it was eventually rectified. We went to our room we were disappointed and felt let down with service with a place being called a "hotel". We booked a... More 

Was this review helpful? Yes 3
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review but I must agree, 'Youth is so wasted on the young'. In time you will come to realise that you can not assume that you are going to get your free newspaper served on a silver platter by a bellboy in a maroon and gold cap. Newspapers are free in the lobby to take to... More 

1 review
5 of 5 stars Reviewed January 7, 2015

Great place to stay. Friendly staff, especially Jen, who went out of her way for us on our stay and even brought cake up to our room and sang me happy birthday. Nice rooms and breakfast was great! Potato soup for dinner was amazing!

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sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your review. Our staff work very hard to make sure you get the most out of your stay. More 

Tully, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

We stayed for just one night after visiting a specialist in Cairns. The rooms were clean and comfortable and what we were expecting for the price. The staff were very friendly and helpful and Dunwoodys is right next door which was great.

Was this review helpful? Yes
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Dunwoody's is a great entertainment centre with Pokies, Horse race betting and cabaret on occasion. As you say, it is next door and offers an alternative to a night in. I am glad you enjoyed your stay so much and than you for your review. More 

The Entrance, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 24, 2014

Stayed here for work clean and comfortable staff were friendly and helpful. only disadvantage is the location it is far out off town but the price is right! Needs Free wifi as the cost they charged was excessive.

Was this review helpful? Yes
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review, it is greatly appreciated. We are getting very close to having the National Broadband Network available in Cairns. When it does become available, I can assure you that we will continue to offer the best possible WiFi options available in any hotel. We also have a December special - 'Just ask about our free WiFi.' More 

Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2014

I like this place because it ticks all the boxes, friendly staff, clean and comfortable rooms, nice and quiet and the restaurant provides a good breakfast. I will stay here next time i am in Cairns on business.

Was this review helpful? Yes
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your kind words. We are often greatly received by corporate and business clientele because we really do tick all the boxes. Hopefully I will be able to catch up with you on your next visit. More 

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Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Quality Hotel Sheridan Plaza)
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Hotel Style:
#2 Business Hotel in Cairns
#8 Luxury Hotel in Cairns
#16 Romantic Hotel in Cairns

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