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Cairns Sheridan Hotel

#11 of 67 Hotels in Cairns
Certificate of Excellence
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295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
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Room + Breakfast + WIFI
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Cairns Sheridan Hotel
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205 Reviews from our TripAdvisor Community

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Traveler rating
    88
    74
    32
    8
    3
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
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  • Mar-May only
    (52)
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    (76)
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    (46)
  • Dec-Feb only
    (31)
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England
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Paid a fair price for this hotel and as a one night stopover it was good. Basic rooms that are tired but alright. Reception staff very helpful. As we only used it as an overnight stopover cannot comment on the food or facilities. If price remained as good would use again.

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms & slightly dated but quite clean. One of the few motels that supplies 4 bath towels, not just two. Well air conditioned - necessary in Cairns. Located mid way between airport & Down town Cairns - about 30 mins by foot. Grocery store a short walk from motel. Recommended at $125 per night.

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

In the middle of the last week of school holidays - they managed to arrange for us to have two adjoining rooms to cater for our family of five. We turned up, unannounced, escaping from a hovel of a "resort" down the road. The staff were AMAZING, the rooms were in excellent condition, the pool is awesome - especially at... More 

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sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your very nice review. We love guests who communicate with our staff. If you have any needs we will go out of our way to help you. If you need blankets, towels, another bed or a microwave just ask and we will do it. It gives us great pleasure to know our guests are being looked after... More 

Townsville, Australia
Level Contributor
114 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel last minute for my husband who was in Cairns on business. He thought the room was average, not that luxurious as it advertised to be. He found the bed to be comfortable, but he slept poorly because of light shining in through the window although the curtains were closed. He was disappointed there was no microwave... More 

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sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your husbands review. There are some wonderful comments you have made about our hotel. Whenever travelling with frozen dinners I would recommend booking direct with the hotel and request a microwave in the room. We have had many occasions when we have provided microwaves to guests. 'Just ask'. The computer in the lobby works just fine and... More 

Queensland, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 24, 2015

I recently stayed here with family and had my wedding reception on the lovely covered deck. The rooms are very comfy, clean, tidy and spacious. My wedding reception went off perfectly without a single problem and the food was very tasty, everyone enjoyed it and thought it was lovely.

Was this review helpful? Yes 1
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your wonderful review. I am so glad your wedding went so well and you enjoyed your big day. Hopefully we can see you back at the hotel for many future anniversaries in your new lives together. Good luck and thanks. More 

Porto, Portugal
Level Contributor
93 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed June 21, 2015

I wouldn’t say this is a 4 star hotel… but more like a decent 3 star hotel. I stayed over the week-end at this place. It was booked through the travel agent, so I had no interference in the choice. So, here I landed on Friday, and this is what I think, in total honesty: POSITIVE POINTS: The hotel is... More 

Was this review helpful? Yes 2
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. We actually have rooms with free internet and any direct booking with the hotel will get free internet. Also, as recently mentioned we are upgrading equipment in the gym. More 

Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

Our "deluxe" room was spacious and comfortable. We had drinks and dinner in the restaurant and it was excellent, so I'm glad we didn't just order room service. The staff were friendly and helpful. I would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your great review. Yes our restaurant is great and I think reasonably priced for what is available and the staff really look after you. You obviously enjoyed it and the restaurant is full tonight. It is such a shame that Porto from Portugal missed the experience of our restaurant. Thanks again. More 

Townsville, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

We have stayed at other places in cairns but, Our stay at the Sheridan Hotel was so nice the staff could not have been more friendly or helpful our room was the cleanest that I have seen from a hotel in some time and the room was a quite large with a large bed and the hottest shower I've ever... More 

Was this review helpful? Yes 1
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Awesome review. Thank you. Positive people look for positive things and communicate with the staff, and then write reviews like this. As you have experienced other hotels in Cairns you have the perfect appreciation of how we run our hotel and how good we think it is. We are fully aware that not all guests have the same positive outlook... More 

Oxford
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2015

Nice clean hotel. Couldn't fault the room. A bit of a way out of the city, but I hired a bicycle which I rode up and down the Esplanade into the city. It's a very pleasant ride and only about 10 minutes at a modest cycling pace. The staff let me put the bicycle in their storeroom for security which... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. I am glad you enjoyed your stay and I am sorry you found our gym not up to your expectation. Whilst the gym is small it has been adequate for the average guest who wants to take in a couple more beers or a panna cotta in the restaurant. Not really for a triathlete like... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed June 9, 2015

We had to book some last minute accommodation in Cairns due to a change of plans with some friends. After we checked in I asked the man at the desk if we could have a room with a view and he changed our room to a fifth floor with a view of the mountain which was nice. The hotel was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your review. I am very appreciative that you have recognised the fantastic value for money. It is getting very difficult for hotels to offer such a good product at discounted rates. After online travel agents take a big slice of what you pay, the hotel ends up with what is left to make the best... More 

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