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Pacific Hotel Cairns

#15 of 66 Hotels in Cairns
Certificate of Excellence
Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
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Pacific Hotel Cairns
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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    (449)
  • Mar-May only
    (111)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (103)
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    (95)
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There are newer reviews for Pacific Hotel Cairns
See the most recent reviews
Sydney, Australia
1 review
5 of 5 stars Reviewed November 23, 2010

This is the third time we have stayed at the Pacific International and every time we have had an excellent experience. The hotel is in a sensational location, very central, and our room was spotless, spacious and comfortable with terrific views to the water. The service was excellent, too, and nothing was too much trouble for the staff. Since our... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for taking the time to write this fantastic review. Kind regards, Paul Kamsler Jnr General Manager More 

Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2010

My fiance and I had never visted Cairns before so we werent really sure where to stay to be in the heart of all the action and boy we were impressed with our decision to stay at the Pacific International Hotel! Its opposite the casino, right near the beach, right near the main strip of Cairns and close to all... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for this great review and for noting our convenient location. Kind regards, Paul Kamsler Jnr General Manager More 

chinchilla
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 31, 2010

First impression of the Pacific International is that it desperately needs a revamp. It was established in the 1980's and nothing has changed. Smells quite musty. In the brochures the Restaurant and Bar are made to look very inviting, where in actual the bar in particular is no bigger than a shoebox and the restaurant is very expensive for the... More 

Was this review helpful? Yes 1
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

We appreciate your comments and I’m sorry that your stay fell short of your expectations. We are a property that prides itself on our character and history and that is reflected in our more traditional décor. The “twin zip” king bed provides us with the flexibility to accommodate the sleeping needs of different guests and is a common standard in... More 

Northampton UK
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 7, 2010

This hotel is conveniently located for trips to the Barrier Reef. It is within 5 mins walk of the Reef Fleet departure jetty and booking office; and to specialist marine activities based in the Marina. It is a hotel that seems well used by Japanese and Chinese groups. My room was at the side of the hotel on the seventh... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

When you list the signs as you have, it really does sound rather intimidating! Unfortunately, many of these are required for Health & Safety regulations. One of the fantastic things about the Pacific, as you have noted, is it’s convenient location. We have found through past experience that most guests go sight-seeing during the day and with a plethora of... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2010

Stayed here 6 nights on the top floor (11th) with expansive views. Great location opposite the Park, close to the Reef Terminal and an easy stroll to the shops. While enjoying a sumptuous buffet breakfast in the restaurant, we could watch the world go by in the mornings - people working out in the park, or jogging, walking, cycling along... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for taking the time to write this review as we always welcome feedback. Since your stay more than half the rooms now have flat screen televisions, and the remainder should be installed by the end of 2011. Your other comments assist us in improving our services to guests. Kind regards, Paul Kamsler Jnr General Manager More 

Margaret River, Australia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 1, 2010

I was familiar with the Pacific back in the 1980s and it's a shame that the owners haven't kept the place more up to date. I stayed overnight and even though the hotel didn't seem busy I was put in a side room (possibly as I'd booked thro Wotif at a lower tariff?), overlooking a roof full of airconditioning units.... More 

Was this review helpful? Yes 1
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

We appreciate you taking the time to leave us your thoughts and I’m sorry that your stay did not meet your expectations. One of the advantages of our prime location is the fact that all our rooms have private balconies with views to either the mountains or out to the Coral Sea. I am pleased to advise that we have... More 

melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 26, 2010

I've stayed at this hotel many times and a year ago they had great retro teak furniture which they have recently replaced with ugly, cheap, fake plastic teak decor. The tv's are small, old and hard to turn on. The carpets could do with more vaccuuming The in room menu is limited and over priced Watch out if you have... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Upgrading of our furniture was required to be able to retain our independently accessed 4.5 AAA rating. The majority of our rooms now have flat screen TVs. We have also recently changed the menus offerings for children. Thanks for noting the advantage of our location. Kind regards, Paul Kamsler Jnr General Manager More 

McComb, Ohio
Level Contributor
137 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed August 13, 2010

Although the property is a bit dated its maintained well and I noticed that some floors are being remodeled. The rooms were clean however I was surprised by the two twin beds in our room. My wife and I laughed and said we feld like Lucy and Desi from the old "I Love Lucy" show as they always slept in... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Thanks for your review. Note that if the beds have been incorrectly set as twins our onsite team can quickly correct this by resetting as a double room if you advise our front desk. Kind regards, Paul Kamsler Jnr General Manager More 

Brisbane, Queensland, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 4, 2010

As there were minor renovations on the floor we were booked into (7th) it was changed to the 11th (top) floor and we had a spectacular view. The staff were very courteous and helpful also a light in our room blew at 7.30am and by 8am it was fixed. We could not have had better service. Breakfast was a DELIGHT.... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

We welcome all feedback so thank you for this positive review. Kind regards, Paul Kamsler Jnr General Manager More 

Doncaster
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 28, 2010

We stayed at this hotel as part of our honey moon, it is a lovely old traditional hotel, very clean and great views of the ocean. breakfast was excellent. Withing a great location in Cairns. Cairns itself was very trippy, full of backpackers and drunken students. The reef trips were fantastic. Look out for the bats who leave their roosting... More 

Was this review helpful? Yes
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Thank you for choosing to spend your honeymoon at the Pacific. Kind regards, Paul Kamsler Jnr General Manager More 

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