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Pacific Hotel Cairns

#16 of 67 Hotels in Cairns
Certificate of Excellence
Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
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Pacific Hotel Cairns
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463 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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There are newer reviews for Pacific Hotel Cairns
See the most recent reviews
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked and paid for three nights accommodation through Webjet. On arrival we were forced to pay an additional $70 per night ($210 in total) for a single bed for our ten year old to be provided in the room. The staff at reception made it clear to us "that it was not their problem" despite our Webjet booking clearly... More 

Was this review helpful? Yes 1
TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Hi Renier O, We are extremely disappointed that your recent stay did not go according to plan and I would like to extend my apologies on behalf of the team. Whilst it appears that the key issue has been the result of miscommunication between the booking agent and our reservations team, it is clear that we could have handled this... More 

dublin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is in a superb location close to everything. Staff were very friendly and accommodating. Room service was efficient and delicious, good value too. Wifi was great and free!!! Very clean and comfortable bed. Would defo say again. Thank you for great hospitality

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Melbourne, Australia
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 28, 2015

Stayed for a couple of nights and everything you get is what you expect from a hotel of this quality. Clean, well presented and friendly staff. Located on the esplande and walking distance to everything.

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Gresham, United States
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2015

Rooms were clean, quiet and comfortable. You can walk to the wharf, shopping and restaurants. The staff was very helpful in providing directions and suggestions where to eat. They have on-site laundry facilities.

Was this review helpful? Yes 1
Erina, Australia
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 25, 2015

We had a pleasant overnight stopover at the Pacific Hotel recently. Our room was comfortable, had everything we needed and was located close to the restaurant area and Reef Fleet Terminal on the Cairns waterfront. I would definitely stay here again.

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed June 25, 2015

This hotel offers good service like the big chains but gives you at the same time the feeling if a boutique hotel. Every wish you have will they try to fulfill it. The rooms are good sized from ours we had great views over the city and the sea. They also have a good Brazilian restaurant (more in another review)

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Sydney
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Best value hotel for in this central location. Its nothing fancy but it's clean and has all you need. We had a great view and a little balcony to catch some sun. There is a pool which looks ok but we didnt go down for a swim so can't say. Parking is first come basis. I would stay here again... More 

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Kent, UK
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 21, 2015

I arrived too early to check into my room so had to wait, but the staff were very friendly and took my case up for me as soon as the room was ready. My room was really big (especially for a solo traveller!) with a queen bed, lots of space around it, large bathroom and a balcony looking out to... More 

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