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Pacific Hotel Cairns

Cnr The Esplanade & Spence St | PO Box 2325, Cairns, Queensland 4870, Australia (Formerly Pacific International Hotel)
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Pacific Hotel Cairns
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Pacific Hotel Cairns
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420 reviews from our community

Traveler rating
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    89
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Top Contributor
58 reviews 58 reviews
4 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It is unusual for us to travel with three, but we were here with three in one room. They provided three twin beds for us and it’s a very comfortable set up. We were in room 1024. Each of the rooms has a balcony. Our room looks out over the casino and we have a view of the ocean. The... More 

Was this review helpful? Yes 1
Brooklyn, New York
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited in March right after the cyclone was passing through so the weather was hit and miss. Unfortunately we missed the Great Barrier Reef. But the hotel was lovely. We had a high room with balcony overlooking the casino. The bat show every night was a hoot! This hotel is perfectly situated near everything...casino, shops, restaurants and esplanade. The... More 

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Wilmington, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A bellman met our shuttle at the door and carried our luggage up to our great balcony room. John at the front desk is the best. When we checked in he inquired about the reason for our trip. when we told him that we were celebrating our anniversary he sent a bottle of champagne up to our room. After we... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here last week as had a workshop venue with accommodation deal. The functions team were very helpful and anticipated some of our needs. We used 3 rooms effortlessly. Had a extra large package needed for the workshop which they assisted with. The made scones with cream and jam were a winner (smell alone was devine). Just a minor on... More 

Was this review helpful? Yes 4
Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I and my husband went to Cairns for a night getaway. The hotel is close to everything,right opposite to the reef casino where you can try your luck anytime you want :) , walk away short distance to all the shops,restaurants and esplanade near by. Our friend missed her bus to our town so she had to stay in Cairns... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room and service were both great. The service is commendable in particular as we made a mistake in our booking. The hotel staff had been very helpful in helping us understand how to address the issue with our booking site (Amoma.com), as they could not change the booking directly from their terminal.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Vancouver, Canada
Top Contributor
73 reviews 73 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 7 days. It was a good location, had wifi, and the food was good also. Comfortable beds and no bathroom issues. There are travel shops and many other stores all around the hotel. It was quiet being up a side street. We would stay here again.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

An older hotel but very clean, spacious and in a very handy location. Opposite the casino and water park and a 2 minute stroll to all the reef and dive boats. A large balcony to watch over the green parks adjacent. Will definitely stay here again

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Cameron Park, California, Usa
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is perfectly located near downtown Cairns and very close to the Marina and all of its restaurants. The Casino is across the street. Everything you need is within easy walking distance. The Lagoon Pool, grocery store, restaurants, excursion centers, etc. are all very close. The hotel itself is very clean, comfortable, and well kept. The rooms are spacious and... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

My husband along with my daughter and myself stayed here on the 13th April 2015. We would NEVER NEVER NEVER stay at this hotel again. We were getting bitten by Bed Bugs (I believe that's what they were, don't know what else it could have been). Now we are covered in bites, great way to leave our mini getaway! The... More 

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TropicalPacific, General Manager at Pacific Hotel Cairns, responded to this review

Dear Mr & Mrs Dyer I was deeply shocked to read your review. Due to the seriousness of your comments I have taken personal charge of investigating the matters. We immediately called in Amalgamated Pest Control - Australia largest pest control company to undertake a thorough inspection of the room you occupied. They inspected the mattress, bed including the bedhead,... More 

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