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All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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Ranked #12 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 21, 2011
SitoCH Lugano, Switzerland
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798 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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There are newer reviews for Holiday Inn Cairns
See the most recent reviews
Lugano, Switzerland
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 21, 2011

This is a great hotel near the Esplanade so everything is only 5 minutes away. We booked the ocean view room and I recommend it to everyone, it's surely worth the money. We also ate at the restaurant and the food was good. The staff was always helpful and the possibility to book tours directly from the hall is fantastic.... More

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you very much for your positive feedback and I am glad that you enjoyed your stay and were able to take advantage of the ocean view room and the fantastic location of the hotel being right on the Esplanade. We are regularly commended for our high level of product and service and I was pleased to read... More

London, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 20, 2011

Main tip is that it well worth the extra money to get a ocean view balcony. This does make the hotel slightly pricier. Seems crazy to me that a hotel at this level doens;t have free internet but that seems to be the norm in Aus. Room was good and comfortable. Pool is pretty good and location is execllent. Staff... More

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you for choosing to stay at the Holiday Inn Cairns and for taking the time to pass on your positive feedback. The Ocean view rooms are second to none and well worth the upgrade. I will pass your comments on to our staff; we have an employee recognition program monthly that recognises employees and departments that consistently... More

Australia
Top Contributor
196 reviews 196 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 12, 2011

This our first trip to Cairns and we were there to attend a conference at the Convention Centre. From the moment we arrived at the Holiday Inn, the staff were helpful in answering our questions. Also, when there was a power outage in our room, the staff promptly restored it when we reported it to them. The room was spacious... More

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you very much for your feedback and I appreciate the time you have taken to pass on your experience. I am glad to read that you enjoyed your stay and you were able to take advantage of the recently refurbished rooms and our friendly staff. I was also pleased to read that when the power outage occurred... More

Top Contributor
56 reviews 56 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 10, 2011

This hotel totally exceeded all expectations... I booked this for work through Wotif and got a mystery hotel. This was FANTASTIC for the price. The rooms are all modern and renovated, with a LCD TV, Huge King Bed and then all the amenities were A+ The restaurant was nice, the lobby lovely and there was a nice pool and recreation... More

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you very much for your positive feedback and I am glad that you enjoyed your stay and were able to take advantage of the fantastic location of the hotel being right on the Esplanade. I was also pleased to read that you were impressed with your Mystery Hotel choice. The hotel has undergone and recently completed a... More

Dana Point, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2011

As an American Family of 4 this hotel far exceeded our expectations. The rooms were so clean, the beds so nice and the people so kind. BUT the best part was their Tour Lady at the Tour Desk located in the lobby of this hotel. Her name was Sue, she worked harder than anyone ever has to make sure that... More

Was this review helpful? Yes 2
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you very much for taking the time to review the Holiday Inn Cairns and proving your positive feedback. I was delighted to read that the service delivered to you and your family from both the hotel and the tour desk surpassed you expectations. We pride ourselves on providing great customer service and truly memorable experience, I will... More

Beijing, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2011

Close to Shops, Esplanade and Cruise Boat Terminals. Excellent Value. Some rooms facing the sea have Great Views. Pool is so so and small.

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you for your feedback. I agree with your comments surrounding our location, being right on the Esplanade the hotel is close to the CBD, Marina, Boutique Shopping and the many restaurant and cafes. We are currently reviewing our pool area to ensure we have adequate supply for all guests. Thank you once again for your feedback and... More

boston
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 3, 2011

I liked this place. It is a cylindrical structure with large balconies on the Esplanade watefront. I got a walk-in price for an ocean-view A$237. The interior of the hotel is open and has a nice feel. Nice outdoor pool. Easy walking to waterfront cafes and restaurants.

Was this review helpful? Yes
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you for your feedback. I was pleased to read that you enjoyed your recent stay at the Holiday Inn Cairns and the close proximity to the CBD and shops. The Ocean front rooms with the large balconies offer spectacular views and make for a perfect start and finish to the day. Once again thank you for taking... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2010

My partner and I stayed at the Holiday Inn for 5 nights on a recent holiday up the East Coast, and it really stood out as the highlight for the both of us. It is located perfectly, just across the road from the main boardwalk and a 5 minute casual walk to the night markets and a shopping dream. The... More

Was this review helpful? Yes 1
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you very much for your positive feedback and I am glad that you enjoyed your stay and were able to take advantage of the fantastic location of the hotel being right on the Esplanade. I was also pleased to read that you were impressed with your Mystery Hotel choice. The hotel has undergone and recently completed a... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2010

As other reviewers have highlighted, the pros of the hotel include: 1. Excellent location in the city - 10-15 mins walking distance to the pier, restaurants, supermarket and church 2. Good value - Booked a king bed superior room via priority club, and the rate has been good and reasonable. The rooms have also been renovated recently, and everything looked... More

Was this review helpful? Yes
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you for taking the time to review the Holiday Inn Cairns, the team and I appreciate your feedback. I was pleased to read that your check in/out experience was seamless and the tour desk staff provided you with an enjoyable day out. The extensive refurbishment of the guest rooms have been well received by both our corporate... More

San Francisco
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 12, 2010

My husband and I wanted something that's walkable distance to all the shops and restaurants but still a bit away from all the busyness. Holiday Inn was just right. The promenade is just across the street and 2 blocks away are just where the main places are. We asked for an upgrade to an ocean view room since it was... More

Was this review helpful? Yes
AdamGlass, General Manager at Holiday Inn Cairns, responded to this review

Dear Guest Thank you for choosing to stay at Holiday Inn Cairns and for taking the time to pass on your positive feedback. I was happy to read that you enjoyed your stay and upgraded your room to the Ocean View. The balconies overlooking the water are second to none and the location of the hotel being on the Esplanade... More

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Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairns #7 Luxury Hotel in Cairns #11 Family Hotel in Cairns #12 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
Number of rooms
237

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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