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DoubleTree by Hilton Hotel Cairns

4.5 of 5 121-123 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Holiday Inn Cairns)
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DoubleTree by Hilton Hotel Cairns
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DoubleTree by Hilton Hotel Cairns
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895 reviews from our community

Traveler rating
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    135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 6 nights here in November, and at all times the service was excellent, the staff helpful, the beds comfortable and the view from our balcony towards the Esplanade was lovely. We enjoyed the buffet breakfast each morning - there was a great choice of dishes, including for Far Eastern visitors. Only minor criticism was they struggled to keep... More

Was this review helpful? Yes 1
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Raspberryqueen, Thank you for taking a moment to share your positive experience at DoubleTree by Hilton. Delighted to read your overall experience with us was excellent and you took advantage of our convenient location. Glad to hear you enjoyed our buffet breakfast, we often receive many compliments from our guests and the locals. I appreciate your feedback in regards... More

Nottinghamshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location and lovely rooms. Pool area was lovely and service excellent. The highlight was definitely the breakfast - great choice and delicious food. Overall a fantastic stay, the staff were also very friendly.

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Emerclaire, Thank you for taking a moment to share your positive experience at DoubleTree by Hilton. I’m happy to hear that our lovely rooms and great location made your stay more comfortable. I’m glad we provided you with excellent service and you enjoyed our buffet breakfast, it is a guest favourite. We would love to have you stay with... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

Great Views, comfortable room, stayed for one night as a stop over. Would definitely stay here again. Good value for money. Didn't get to try the pool however it did look very inviting. Not much more to say, service was OK. Breakfast was OK.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Lorraine R, Thank you for taking the time to share your short experience at DoubleTree by Hilton Cairns. Happy to hear you had a comfortable and relaxing stay with us. We look forward to seeing you the next time you travel to the Cairns area. Warm Regards Linda Pecoraro Hotel Manager More

Irvine, California
Top Contributor
126 reviews 126 reviews
74 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is definitely not new, but it's still in very good shape. The view from our beach-facing room is quite good, directly looking at the Esplanade. The hotel is located at a very good spot, at the end of all the restaurants and shops, so not too close but not too far. The staff in the hotel has very... More

Was this review helpful? Yes 1
DTCAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear zyxlsy, Thank you for taking the time to write such a positive Tripadvisor review on your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you enjoyed our location and the surrounding area of the hotel. We do offer fantastic views in most of the rooms, glad you had the chance to experience it. We would like to... More

Manama
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is the best in cairns on walking distance to the main port and cairns lagoon and all the main restaurants. The shopping mall is also a 15 minutes walk away. Most rooms have a good view, the overall experience was great.

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Rashed J, Thank you for taking the time to write such a positive Tripadvisor review on your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you enjoyed our location and the surrounding area of the hotel. We do offer fantastic views in most of the rooms, glad you had the chance to experience it. We would love... More

Ottawa, Canada
Top Contributor
94 reviews 94 reviews
38 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While on a driving holiday all over Australia, Cairns was a 4 day stop. Needing the rest we chose the Doubletree Cairns. Very wise choice. The first thing that you come across when you enter is the friendliness of the staff, from the young man at the door to the front desk. It is as if they were waiting especially... More

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear pete_coach, Thank you for taking the time to comment on your recent stay at the DoubleTree by Hilton Cairns. Wonderful to read you had a good time with us and that the staff greeted you with warmth and friendliness. Great to see you appreciated our prime location which is within walking distance of amenities and attractions. Would love to... More

melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

It was our first time visit to Cairns and we had no idea about the hotels and locations, by choosing this hotel, it was kind of a gamble but is was very much worth the risk. The room was spotless, the ocean view and the balcony was breathtaking, and it was just a walking distance to downtown Cairns. Everything went... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Richard D, Thank you for taking the time to write about your recent stay the DoubleTree by Hilton Cairns. Great to hear your family enjoyed your stay with us and that we provided you with a clean, spotless room. You can always count on us for a comfortable and relaxing stay. We look forward to welcoming you back to... More

Sydney, Australia
Top Contributor
247 reviews 247 reviews
151 hotel reviews
281 helpful votes 281 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Cairns doesn't appeal to me as a tourist destination but I have to stay there for business sometimes and have tried most places in town, up and down the price scale. This is probably the one that I would go back to. It is a bit tired in places but generally pretty good and hopefully the new management will put... More

Was this review helpful? Yes
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear BeachSwaggie, Thank you for taking the time to write about your recent stay at the DoubleTree by Hilton Cairns. Fantastic to hear you enjoyed your stay with us. Our location is convenient for all our guests, nice and close to the city and far enough away from all the inner city traffic. The team look forward to having you... More

Queensland
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stayed for one night. The hotel is in a good position right opposite the water. We easily walked up the boardwalk to the Pier. The room was clean but the bathroom was the smallest I have ever seen! We ate in the restaurant and there was a good selection of options. We could not fault the food and the... More

Was this review helpful? Yes 1
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Donna1969, Thank you for taking a moment to share your experience. I am pleased to hear you found the location, service and restaurant to your liking. I appreciate your feedback on the bathroom; it is something for the owners to consider for future hotel refurbishments. We look forward to welcoming you back to our hotel in the not too... More

Cairns, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Doubletree Hilton on the Esplanade in Cairns is definately a great place to stay. Its close to everything, it's great value for money, the food was fantastic and reasonably priced and the rooms and pool area are really lovely. I don't have any hesitation in recommending this hotel to anyone visiting Cairns.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
HICAIRNS2014, Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Margaret M, Thank you for taking the time to comment on your recent stay at the DoubleTree by Hilton Cairns. It is wonderful to hear from a local. I am pleased you had a very positive experience with us. We know it’s the little things that make your stay more comfortable along with our great location. Please feel free... More

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Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia (Formerly Holiday Inn Cairns)
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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