We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Hotel website
Hotel deals
Hotel amenities
Special Offer
IHG Special up to 25% Off
Save Saved
You added Holiday Inn Cairns to your Saves list
Holiday Inn Cairns
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #12 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
CathGilla Brisbane
  • Reviews (772)
  • Photos (272)
  • Amenities
  • Q&A
  • Room tips (175)
  • Location
  • More
Write a Review

772 people have reviewed this hotel

Traveler rating
    230
    377
    119
    25
    21
See reviews for
153
351
58
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
There are newer reviews for Holiday Inn Cairns
See the most recent reviews
Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely modern apartment. Clean and fresh. Great location, walking distance along esplanade to all restaurants and sights. Friendly staff. Look like they had other good facilities inc. gym, pool and internet rooms which we didn't use. Would happily stay here again!

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear CathGilla, Thank you for taking the time to write a review. Glad to hear you enjoyed your stay with us. We are lucky to be located in a prime area of Cairns which is so close to main attractions and local shops. We like to make our guests feel welcome when they stay with us and I’m sure the... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Holiday Inn is situated right on the esplanade, which is the nicest stretch of sidewalk in the city. To be quite honest, your stay in Cairns will likely consist of day trips outside of the city as there really isn't much to do in the city during the day. For this sole reason, this makes for a decent base... More

Was this review helpful? Yes
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Gnoward, Thank you for taking the time to give us your feedback through Trip Advisor. Cairns main attractions are away from the city although there are many other great attractions around the city such as the Lagoon, local markets and other tourist stores. If you decide to stay with us next time, please feel free to speak to Sue,... More

sydney
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was large, clean and with a view of the Esplanade perfect for a short stay in Cairns. Staff were helpful and very pleasant. Everything is within easy walking distance. We ate at the hotel restaurant for dinner and were delighted with the creativity of the chef and delicious food. Started with a yummy cocktail - Japanese Slipper. The entree... More

Was this review helpful? Yes 2
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Kalee, Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay with us and had a delightful dining experience in our Sirocco restaurant. I will send compliments out to all of our departments. I’m sure they will be overwhelmed to hear the great response. Unfortunately there isn't a taxi rank... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Service was great, facilities were plentiful. The staff were polite and very helpful. The managers on duty, Kate and Theo were particularly helpful to us - we face some problems and they went above and beyond their duties to help us! In the end we were extremely happy with our stay at the holiday inn.

Was this review helpful? Yes
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear AusN, Thank you very much for your review. Great to hear we made your stay enjoyable and that we provided you with exceptional service. We value your positive feedback and take pride in going that extra mile for our customers. Thanks again for staying with us and hope to see you again soon! Kind Regards Matt Rippin General Manager More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel indeed situated in a good location. It is a block away from the night market, restaurants and main Esplanade. You could walk to anywhere easily. Staff were friendly and very helpful. Audrie from the reservation team managed to get me 3 standard rooms last minute during the IronMan event since I couldn't find one via every single hotel... More

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Bearbear, Thank you for talking the time to send us a review. I am pleased to hear that our reservations team were efficient and helpful in finding suitable accommodation for you and your companions. Our team will proud to hear your positive feedback. The Iron Man is a busy time of the year for us so it is easy... More

Sydney
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

My room was a standard room half ocean view and half mountain view, level 7:) Although there was a building in front of my room, I was still able to see the ocean and the mountains. The location of hotel was excellent. It just took 7-10 minutes from the hotel to Marina on foot. But the room was not very... More

Was this review helpful? Yes
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear undersea82, Thank you very much for taking the time to write your comments. It’s wonderful to hear that you took advantage of our central location. The walk from Holiday Inn to the Cairns Marina features the best parts of Cairns such as the Lagoon. We are sorry to hear you were less than impressed with the cleanliness of the... More

Sydney, Australia
Top Contributor
78 reviews 78 reviews
50 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although a few decades old this hotel has mostly been kept up to date although the open atrium walkway entries recall yesteryear and a windy, wet day on the upper floors could dampen the room access. What’s good: well located just on the edge of Cairns’ compact downtown it’s an easy walk to countless dining options and about 20 mins... More

Was this review helpful? Yes 1
AlexTardif2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Tedstravelblogs, Great to hear from you. It was good to read your review, and thank you for taking the time. The hotel, as you have noted, has open air walkways, which were designed to allow guests to enjoy the rainforest atrium in its entirety. As you have mentioned the air-conditioning shuts off once you open a window, and this... More

New South Wales, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn Cairns is consistently a professionally run property with comfortable rooms and reliable food and beverage services. Plenty of parking can be found on the streets nearby and there and many restaurants and services within a short walk. The esplanade is nearby for a pleasant seaside walk.

Was this review helpful? Yes 1
AlexTardif2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Rick M, Thanks for your review, and great to have you visiting from down South. I'm pleased to read that you found the team professional and reliable, and that you enjoyed the comfort of our rooms, something we work hard to ensure is the case, and our mattresses in particular receive rave reviews. I'm glad you took the opportunity... More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a comfortable three nights here in June. The restaurant is excellent (we had both dinner and breakfast there). We didn't use the pool, laundry, gym etc. We used the underground parking. The rooms were comfortable, our only complaint being that the lock to the balcony was broken and I always miss an exhaust fan in the bathroom. I... More

Was this review helpful? Yes 1
AlexTardif2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Anaussiemusicfan, Thanks for taking the time to write a review. It was great to see what an enjoyable stay you had, and that you stayed in one of our Ocean view rooms, which are fantastic and have an amazing view. I have noted your comments around the balcony lock, and the Chief Engineer will investigate and fix accordingly. There... More

Melbourne
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were really happy with our week here. The rooms are spotless & made up every morning. There was a friendly atmosphere around the place. We had a lovely meal in the sirocco restaurant one night. The spa is huge & the gym is well equipped too. We would stay here again.

Was this review helpful? Yes 1
AlexTardif2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Pam C, Great to hear from you, and I trust it was a bit warmer for you than Melbourne! I was very pleased to see that you enjoyed your stay with us, and after a week long visit you would have been able to experience everything we have to offer. Thank you for noticing the friendly atmosphere around the... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Cairns, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Cairns? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, IHG, Travelocity, Hotels.com, Agoda, Cheap Tickets, BookIt.com, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, getaroom.com, Venere and Otel so you can book your Holiday Inn Cairns reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

272 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (242)
Viewed
Pool/beach area (9)
Viewed
View from room (30)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (72)
Viewed
Bathroom (11)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (6)
Viewed
Dining (14)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairns #7 Luxury Hotel in Cairns #8 Family Hotel in Cairns #10 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
Number of rooms
237

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer