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All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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81%
Ranked #12 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Westiekhoo Singapore, Singapore
  • Reviews (779)
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779 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has a central location which makes it easy to get to anywhere in town. It is also right the across the broad walk and if you have children it is absolutely convenient to walk to the restaurants and to the pier to catch boats out to the Great Barrier Reef. The hotel amenities are not great and neither... More

Was this review helpful? Yes 1
Tegucigalpa, Honduras
Top Contributor
229 reviews 229 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not the most luxurious, but it had everything we needed (clean room, laundry, nice view, pool, gym, restaurant, helpful staff/concierge). The location was perfect. Enough out of the main tourist area that we had peace and quiet, but a quick 10 minute walk to everything we wanted to see. Right on the water with excellent views - request a beachfront... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed 4 nights in july. Good location - one block away from restaurants, right across from esplanade, but still quiet enough for good nights rest. Clean (except for a handful of small ants on the table which did not bother me that much), comfortable beds with choice of firm or soft pillows, floor to ceiling windows, modern look with modern... More

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Port Chester, New York
Top Contributor
116 reviews 116 reviews
50 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were only here for one night, but the room (ocean view) had a great balcony and view, it was clean, and the bed was comfortable. The staff were pleasant and the location was excellent. There was a false alarm in the middle of the night, and I really liked that it was not just an alarm but also a... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear dabbler, Thank you for staying at the Holiday Inn Cairns and for taking the time to write a review. Glad to hear you had a positive experience with us and we made a good impression even though you stayed for only one night. We strive to provide the best service possible for our guests. We like to see the... More

London
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us stayed at the Holiday Inn for 7 nights. Close to the beach, cafes, restaurants, buses, walking distance to the Pier (day trips & cruises) and the Casino. We had dinner at the restaurant, good food, good value, nice wines and friendly wait staff. Restaurant also used for the delicious buffet breakfast. The rooms were clean,. The bathroom... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear ironbarkdrive, Thank you for choosing to stay with us all the way from London. Great to see you had a great stay with your friends at the Holiday Inn Cairns. I see you took advantage of our prime location and were able access popular Cairns attractions easily. Glad our restaurant Sirocco and overall customer service impressed you, the staff... More

Cheltenham, Victoria
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It is in such a great location, very clean and the central atrium features 23 year old barramundi in the pond! The staff were very nice and our room was upgraded....we had a beautiful view overlooking Cairns and the ocean. We would recommend staying at this hotel and would happily stay here again. The breakfast buffet includes a "make your... More

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Chltenham, Thank you for taking the time to write such a positive review your feedback is important to us. We are very fortunate to have our hotel located in such a prime area and guests love that. The weather in Cairns is spectacular at this time of year so the ocean view room is definitely worth staying in. Proud... More

1 review
3 of 5 stars Reviewed 2 weeks ago

I have been using this chain both personally and professionally for quite a few years. On arriving, the service was very good and we parked the car. Our car height is 1.925 and the height of the parking is 1.950. As some of the pipework underneath is lower than the 1.950, it was like driving a maze to get out... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Allison, Thank you for taking the time to write us a review. Your feedback is important to us. Sorry to hear your stay was less than pleasant, this isn’t our usual standard. All of our staff here have a ‘can do’ attitude so if you ever have any issues regarding your room or facilities etc, please let our friendly... More

Townsville, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We've been using the Holiday Inn for a number of years and have noticed a decline on this last visit. The room was unclean with no bags in the bins and ants in the kettle. There were empty wine bottles left in the corridor outside the room when we arrived and they were still there when we left. There was... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Leslie, Thank you for taking the time to write a review on the hotel. Sad to hear that your stay was unpleasant and inconsistent from your current stays. Your comments regarding the cleanliness and quality of your room will be addressed with our Housekeeping Manager. We do sincerely apologise. July is a busy time of year for us, in... More

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In almost every aspect, our impression was the Holiday Inn made genuine efforts to help us enjoy our family holiday at Cairns. It started with relatively decent pricing, at least when compared to the opposition. Reception was nice and gave us a room even though we were very early to arrive. The room itself was modern and well equipped, useful... More

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Metal_Detec0r, Glad to hear your overall stay at the Holiday Inn Cairns was excellent. We always like to do what we can for our guests. Empowering them to go that extra mile for our guests and they will be thrilled to hear your positive feedback. Our Sirocco restaurant is well known for the fantastic breakfast the chefs cook. It... More

Pasadena, Texas
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights at Holiday Inn Cairns in early April. The hotel is quite huge and well located. The hotel is one street away from the RSL club (which serves decent and reasonably price meals), 5 to 7 mins walk to McDonald, other restaurants, night market and shops, and < 10 mins walk to the Lagoon at Esplanade and Muddy's... More

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear tccfairmont, Thank you for taking the time to write us a great detailed review. Glad to hear your overall stay was enjoyable and that you took advantage of our perfect location. We are so close to the city local amenities and attractions such as the lagoon and reef terminal. Please to know that you stay was comfortable and relaxing... More

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Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairns #7 Luxury Hotel in Cairns #8 Family Hotel in Cairns #12 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
Number of rooms
237

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