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All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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81%
Ranked #12 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rhiannon B Townsville, Queensland, Australia
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781 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Townsville, Queensland, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for the practicality as my brother was getting married on the premises. The rooms were beautiful, the gardens were lovely and the view was amazing, over looking the esplanade. A short walk from the clubs and night markets. The wedding reception was amazing and the food brilliant!

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Only stayed one night before our trip down to Townsville. Clean, modern rooms, we had mountain view which was just as nice as a sea view. Nice complex and could easily use this as a holiday base. Great location on the beach front with a quick walk down to the main cafe area and pool. Gym had good facilities, staff... More

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Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel has a central location which makes it easy to get to anywhere in town. It is also right the across the broad walk and if you have children it is absolutely convenient to walk to the restaurants and to the pier to catch boats out to the Great Barrier Reef. The hotel amenities are not great and neither... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Westiekoo, Thank you for taking the time to write a review on our hotel. Glad to hear that most of your stay was enjoyable and you were able to locate local amenities with ease because of our central location. Our grounds keeper, Duane is a great asset to the team he has been with us for a while and... More

Tegucigalpa, Honduras
Top Contributor
229 reviews 229 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not the most luxurious, but it had everything we needed (clean room, laundry, nice view, pool, gym, restaurant, helpful staff/concierge). The location was perfect. Enough out of the main tourist area that we had peace and quiet, but a quick 10 minute walk to everything we wanted to see. Right on the water with excellent views - request a beachfront... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear BlueTraveller771, Thank you for taking the time to write a review, your feedback is important to us. Delighted to hear you had an enjoyable stay and that the staff was of great service to you. We are lucky to be located close to city but not too close to all the noisy city traffic. Great for all our guests... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Stayed 4 nights in july. Good location - one block away from restaurants, right across from esplanade, but still quiet enough for good nights rest. Clean (except for a handful of small ants on the table which did not bother me that much), comfortable beds with choice of firm or soft pillows, floor to ceiling windows, modern look with modern... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear windorchid, Thank you for taking the time to write a review. Glad to hear you had a comfortable stay with us and you took advantage of our great location. On your next stay please do try out famous buffet breakfast at Sirocco. The buffet offers a great variety of hot breakfast foods, fresh juices, coffees and international specialties. We... More

Port Chester, New York
Top Contributor
122 reviews 122 reviews
51 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were only here for one night, but the room (ocean view) had a great balcony and view, it was clean, and the bed was comfortable. The staff were pleasant and the location was excellent. There was a false alarm in the middle of the night, and I really liked that it was not just an alarm but also a... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear dabbler, Thank you for staying at the Holiday Inn Cairns and for taking the time to write a review. Glad to hear you had a positive experience with us and we made a good impression even though you stayed for only one night. We strive to provide the best service possible for our guests. We like to see the... More

London
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us stayed at the Holiday Inn for 7 nights. Close to the beach, cafes, restaurants, buses, walking distance to the Pier (day trips & cruises) and the Casino. We had dinner at the restaurant, good food, good value, nice wines and friendly wait staff. Restaurant also used for the delicious buffet breakfast. The rooms were clean,. The bathroom... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear ironbarkdrive, Thank you for choosing to stay with us all the way from London. Great to see you had a great stay with your friends at the Holiday Inn Cairns. I see you took advantage of our prime location and were able access popular Cairns attractions easily. Glad our restaurant Sirocco and overall customer service impressed you, the staff... More

Cheltenham, Victoria
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It is in such a great location, very clean and the central atrium features 23 year old barramundi in the pond! The staff were very nice and our room was upgraded....we had a beautiful view overlooking Cairns and the ocean. We would recommend staying at this hotel and would happily stay here again. The breakfast buffet includes a "make your... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Chltenham, Thank you for taking the time to write such a positive review your feedback is important to us. We are very fortunate to have our hotel located in such a prime area and guests love that. The weather in Cairns is spectacular at this time of year so the ocean view room is definitely worth staying in. Proud... More

1 review
3 of 5 stars Reviewed 2 weeks ago

I have been using this chain both personally and professionally for quite a few years. On arriving, the service was very good and we parked the car. Our car height is 1.925 and the height of the parking is 1.950. As some of the pipework underneath is lower than the 1.950, it was like driving a maze to get out... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Allison, Thank you for taking the time to write us a review. Your feedback is important to us. Sorry to hear your stay was less than pleasant, this isn’t our usual standard. All of our staff here have a ‘can do’ attitude so if you ever have any issues regarding your room or facilities etc, please let our friendly... More

Townsville, Australia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We've been using the Holiday Inn for a number of years and have noticed a decline on this last visit. The room was unclean with no bags in the bins and ants in the kettle. There were empty wine bottles left in the corridor outside the room when we arrived and they were still there when we left. There was... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Leslie, Thank you for taking the time to write a review on the hotel. Sad to hear that your stay was unpleasant and inconsistent from your current stays. Your comments regarding the cleanliness and quality of your room will be addressed with our Housekeeping Manager. We do sincerely apologise. July is a busy time of year for us, in... More

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Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

273 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairns #7 Luxury Hotel in Cairns #9 Family Hotel in Cairns #10 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
Number of rooms
237

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