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All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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81%
Ranked #11 of 66 hotels in Cairns
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
ANNIEWILKS100 London, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
64 reviews 64 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited at the weekend with partner. Very clean and modern hotel. Much more luxurious than Holiday Inns back home in England. Great amenities. Lovely fish pool with barramundi and lobster type fish. Close to shops, lagoons and restaurants. Rooms cleaned daily along with bed linen and towels. STaff very friendly. Tour desk at entrance with very knowledgeable lady. Free wifi... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed for a total of about 5 nights for 2 weekends in Cairns. Excellent value for money especially if you are part of IHG members with complimentary internet access and late check-out option. Call the front desk if your plan is already set in concrete, if you want a restricted/non-refundable lower rooms rate. Clean and spacious room. Excellent front desk... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi DeOttimista, Thank you for your recent review on TripAdvisor, I appreciate the time you have taken. I am glad that you found our hotel great value for money and you enjoyed our convenient location. I will pass this onto our team to review, they too love to read their feedback/ We look forward to welcoming you back to Holiday... More

South of England
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We searched through the hundreds of hotels on trip advisor... Still undecided, arrived in Cairns and this was the best location to everything (Esplanade a few moments away, lots of restaurants close by,$17 in taxi from airport) we were fortunate enough that they had availability for a twin room for the 3 days we needed. We were on 7th floor... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi Brighton626, Thank you for a great 5 star review. I am glad that you enjoyed your time with us here. I have to agree with you, the pillows are amazing and we always get such great comments about them. I will pass this onto our team so they too can read your great comments. If your travels bring you... More

Gold Coast, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It's always a good feeling booking in at the holiday Inn as you always get the same standards no matter where you go, and Cairns is no different. Staff super friendly Hotel neat and tidy Must eat down stairs you won't be let down, best food in cairns.

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi David F, Thank you for your recent review, I am glad that you enjoyed your stay with us here and found our team super friendly as well as neat. Thank you for your great comments regarding our Sirocco Restaurant. Warm Regards, Matt Rippin & Team More

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights in a room overlooking the hills. The location us great, right in the Esplanade & couple of blocks from Night Market & center of town. Room was clean, but service a bit slow: asked for toothpaste & it took more than 15 min to be delivered. But, overall great value for money!

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi AdeSoekadis, Thank you for your recent review. We are very lucky to be located in a prime position, right on the Esplanade, I am glad that that you too enjoyed it. I am glad that you found the rooms to be clean and overall good value for money. Once again thank you for your great review. If your travels... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The lobby is open and spacious with a nice sent, the staff is friendly and helpful, the room is spacious and clean. Even there is an option for your pillow for either soft or firm were no other hotel like this offers the option to choose the stiffness of your pillows and also what you'll like to put in the... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi CDu8, Thank you for your recent review on TripAdvisor, I appreciate the time you have taken to review our great hotel as I am sure many other travellers will too. I am glad to read that you found our team friendly and helpful; they will love to read this review. Once again thank you for your great 5 star... More

Ayr, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

Great location along the esplanade and reasonably priced on a deal, there wasn't much wow factor to my stay here at the end of March 2014. Major selling points are the staff who were very helpful and friendly and if you sign up for the VIP you get free wi-fi, which is a big bonus in an Australian hotel. Rooms... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi R1ckyB14, Thank you for your recent review on TripAdvisor, I appreciate the time you have taken. I am glad that you enjoyed our location and found it value for money. Once again thank you for your review and we look forward to welcoming you next time to Holiday Inn Cairns. Warm Regards, Matt Rippin & Team More

australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Would highly recommend the Holiday Inn in Cairns. It's location is perfect walking distance to all restaurants. All staff were lovely and helpful nothing was too much to ask. Even had a microwave brought up to our room. The buffet breakfast was delicious as well as the restaurant. Thoroughly enjoyed our stay and have already recommended to several friends.

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi meld84, Thank you for your recent review I appreciate the time you have taken to review our great hotel. Thank you very much for recommending our hotel, we are lucky to be located right on the Esplanade. Once again thank you for taking the time to review our hotel, and we look forward to welcoming you in the near... More

Singapore
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 2 weeks ago

I was deciding between 2 and 3 stars but really expected the brand to be more than this. The 2 stars were given for 1) Price - I booked directly from the Holiday Inn website during a promotion and I think the price was decent. 2) The front desk manager / supervisor was kind enough to refund us the $4... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review

Hi slumbers, Thank you for your recent review. I really appreciate your honesty. I am glad that you found it good value for money. I apologise that your stay was not what you had expected. We do try our very best to accommodate guests requests, I am sad that we could not for your stay. Once again, I really appreciate... More

Brisbane
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I thoroughly enjoyed our all too short stay of 2 nights in Cairns at the end of March 2014. We were pleased we chose the Holiday Inn with its excellent facilities. Price and location were factors influencing our choice. Located on The Esplanade the hotel is very close to lots of shops and eat houses. We chose... More

Was this review helpful? Yes
Matt R, General Manager at Holiday Inn Cairns, responded to this review

HI OrderintheHouse, Thank you for your recent review on TripAdvisor, I am glad that you and your wife thoroughly enjoyed your stay here. Our ocean view rooms are by far our most popular and you can see why, the views over the Coral Sea are amazing. I am also glad to read that you found our team delivered friendly service.... More

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Additional Information about Holiday Inn Cairns

Also Known As:
Holiday Inn Cairns Hotel
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cairns
#6 Luxury Hotel in Cairns
#11 Family Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
Official Description (provided by the hotel):
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
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