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All 66 Cairns hotels

Holiday Inn Cairns

4.5 of 5 Hotel   |   121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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Ranked #13 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Bridget B New York
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806 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
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New York
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 days ago NEW

We cashed in points to stay here on vacation. It was comfy enough, but a bit dated. Fridge and kettle we nice to have. Guest laundry was AU$6 to wash or dry on 5th and 3rd floors. Poll was great. Staff very friendly and helpful. Mattress was a bit soft and pillows a bit thin.

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Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a weekend getaway - what a great spot, handy to everything and the staff were very pleasant - Jay in F&B was very professional and seemed to run a good ship. The breakfast buffet was fantastic - we never needed lunch! Our room was clean and spacious and the bed very comfortable - thanks for a great... More

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Honolulu, Hawaii
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel but it does show its age a little. Still a good place to stay with a great location right in the heart of the tourist part of Sydney. The room was fairly big with a very large glass wall that gave us a partial ocean view (ocean views would have been really good views). Bathroom was really small,... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We loved our stay at the Holiday Inn. It was extremely nice having a proper quilt cover on the quilt combined with a comfy bed and good block out curtains. Location was great with free parking and walking distance from the main attractions. The hotel staff were friendly and helpful. I will definitely stay here again.

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Perth, Western Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a room on the 4th floor overlooking the Esplanade. It was a fantastic view and great spot to people watch. Easy walk to some great restaurants along the Esplanade as well as the Marina/wharf. The service was fantastic with all staff going the extra mile to help out in anyway possible. Our room was spacious & clean but... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Pracsol, Thank you for taking the time to write a review on Tripadvisor. Great to hear you enjoyed your stay with us. Our ocean view rooms are spectacular and with the fantastic weather in Cairns it is definitely worth staying in. You can always rely on us for comfortable and relaxing stay. Sorry to hear your disappointment with the... More

Chicago, Illinois, USA
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Cairns for 3 days last March, when we visited the Great Barrier Reef on our Around The World trip. Coming from Chicago, we thought about staying up the coast a bit in one of the resorts. But then looked at the time we would spend and cost of transit back and forth between the... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Matt, Firstly thank you for loyalty to the Holiday Inn family brand and for taking the time to write a review. Great to hear we exceeded your expectations. The Holiday Inn Cairns has a great reputation. We are fortunate to be located right outside the Esplanade where you can locate amenities and popular attractions. Our staff here love to... More

Cairns, Australia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

A large number of rooms in this hotel overlook a back delivery area. This zone seems to be extremely noisy from 7am to midday. There is a laundry delivery truck which arrives about 10.30am which toots about seven times to let folks know it is there. If you arrive on an early flight this is very annoying.

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear James N, Thank you for taking the time to write a review on your recently stay at the Holiday Inn Cairns. Sorry to hear that you had an uncomfortable stay due to the noise outside the hotel. It is our goal to consistently provide superior service and accommodations, your comments are very important to us. If there are any... More

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

At one end of the Esplanade, good location, easy walking distance to main Cairns town area. Walk to main Pier for cruises less than 15 mins, walk to Myer and Cairns Central 20 mins. Room good size, with nice sized balcony. Little busy with traffic sound, but always to be expected if staying somewhere centrally. Free wifi if you join... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear CherieJC, Thank you for taking the time to write a review on the hotel. Good to see you enjoyed our central location and room views. Guests love that about us. You can always rely on us for a comfy and clean stay. Sorry to hear you were disappointed with the room service, we do apologise. I assure you this... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a day use room at the Holiday inn and they gave us a deal of $95 for a twin room, all we needed to use the room for was luggage storage and shower facilities. The outdoor pool area is great with an outdoor spa. Very close to shops and the Lagoon where we spent our Sunday before we... More

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HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Peter J, Thank you for choosing to stay at the Holiday Inn Cairns and for taking the time to write us a review on Tripadvisor. Glad to hear you enjoyed your stay with us and that we provided you with great service, your feedback is important to us. Great to see you enjoyed our facilities and the surrounding area... More

Adelaide, South Australia, Australia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited here with my 85yp mother for her holiday. She is not mobile. Disabled room was not available due to my late booking. I thought here we go. Breakfast included a decent range of soft foods due to here diet. The range for regular people was very good. Shower-they provided us a plastic chair so she can still safely... More

Was this review helpful? Yes 1
HICAIRNS2014, General Manager at Holiday Inn Cairns, responded to this review

Dear Greg S, Thank you for taking the time to write a review on Tripadvisor. Great to hear the staff accommodated the best they could for your mother so that she could have an enjoyable stay. The staff here are always very helpful and friendly. They like to go that extra mile for guests where they can. Hope to have... More

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Additional Information about Holiday Inn Cairns

Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Cairns 4.5*
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Cairns #8 Luxury Hotel in Cairns #11 Family Hotel in Cairns #12 Romantic Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
Number of rooms
237

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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