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Holiday Inn Cairns


121-123 The Esplanade & Florence St, Cairns 4870, Australia
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Reviews you can trust: Business

66% Recommend
3.5 of 5 stars 6 reviews
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By trip type
Business (6)
[ Date ] [ Rating ]
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3 of 5 stars
Vic_Traveller_8   11 contributions
Melbourne
Nov 20, 2009 | Trip type: Business New

The hotel is located in a great spot, but it is let down by the rooms. The rooms have a musky smell, small bathroom, I had stained bedstreads on both beds, and the carpet needed replacing. A hotel in need of refurbishment. Service was fantastic, the resturant served very good food, but it is let down by the standard of... more

Management response from
Anthony Mahon, Anthony Mahon - General Manager

Dear Guest, Thank you for choosing to stay at Holiday Inn Cairns and for taking the time to pass on your feedback. I was happy to read that you enjoyed the restaurant, food and service from the staff to which we pride ourselves for the high level of service that our staff provide. This feedback will be passed on to...

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2 of 5 stars
JimmyMc   70 contributions
Santa Monica, California
Oct 15, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Business takes me frequently to Australia, and Cairns as one stop. I've tried (and reviewed) several hotels in the Cairns area, in a vain attempt to find an acceptable property. This trip the client requested I stay at the Cairns Holiday Inn, and as I usually like Intercontinental-managed hotels, I agreed. This hotel is rated "four stars". Someone needs to... more

Management response from
Anthony Mahon, Anthony Mahon - General Manager

Dear Guest, Thank you for taking the time to express your feedback based on your recent experience at Holiday Inn Cairns. I was concerned and sorry to hear you were disappointed, in particular with the room product and that you felt the internet price was expensive. You will be pleased to know that we are in the process of finalising...

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4 of 5 stars
ExPatinNica   14 contributions
Managua
Jun 30, 2009 | Trip type: Business, Solo travel

I spent a week at the Holiday Inn while on a business trip to Cairns. The location is fantastic- on the Esplanade, walk to the harbor, lots of restaurants nearby etc. The Convention Center is about 20-25 minutes walking. Service was great. Everyone was friendly and helpful. The breakfast buffet was pricey (like most of the food in Cairns) but... more

Management response from
Anthony Mahon, Paul McMurray - Business Development Manager

Dear Guest, Thank you for choosing to stay at Holiday Inn Cairns and for taking the time to pass on your positive feedback. I was please to read that enjoyed your stay at the hotel including the service provided by the staff and the fantastic location. I refer to wish lists. 1) Cheaper internet and 2) breakfast options. Internet -...

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4 of 5 stars
monoz   6 contributions
Adelaide
May 25, 2009 | Trip type: Business, Solo travel

Finally nice to see the new overdue upgraded rooms at the holiday inn, new lcd tv's, nice comfy king bed, and work desk, bathroom really hasn't changed that much. Surprised they didn't offer a breaky discount voucher , i booked trhough priority club and i am a platinum member for a great rate, but if you booked thru wotif same... more

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5 of 5 stars
sdpgod   3 contributions
texas
Jan 3, 2009 | Trip type: Business, Family

We arrived late at night and were not in a fit state to really enjoy this hotel. The hotel room was big and airy, and also very clean. The only problem with the room was that the entrance to the bathroom was raised above floor level and I kept stubbing my toe on the lip. I woke up in the... more

Management response from
HICairns, Paul McMurray - Business Development Manager

Dear Guest, Thank you for choosing to stay at Holiday Inn Cairns and for taking the time to pass on your positive feedback. I was glad to read that you enjoyed your stay despite being very tired. I definitely agree with you that walking along the Esplanade in the morning is great and the number of birds out at that...

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5 of 5 stars
kamikaze_001   2 contributions
愛知県
Jan 22, 2009 | Trip type: Business

This review was written in Japanese.
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  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Holiday Inn Cairns Also Known As

  • Cairns Holiday Inn
Address: 121-123 The Esplanade & Florence St, Cairns 4870, Australia