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Villa Shangri-La

288 Sheridan Street, Cairns, Queensland 4870, Australia
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Villa Shangri-La
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Ranked #72 of 84 Specialty Lodging in Cairns
A recent review
4 of 5 stars Reviewed October 22, 2013
Mike J Bellevue, Washington
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5 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gold Coast, QLD, Austalia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 19, 2014

We stayed for 8 nights and wouldn't return, it is just too basic with little or no maintenance. The units really need to be stripped and refurbished and outfitted with someone that is actually pleased to see you. The chap who appeared to be in charge needs a personality transplant, gave us the impression that he doesn't want to be... More 

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Los Angeles, California
Top Contributor
55 reviews 55 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 28, 2014

I was excited to stay in my first Shangri-La; what a disappointment. I don't know why Shangri-La would have their name on the building and allow their reputation to be tarnished by this hotel. Cairns in general should be avoided. We made a mistake in staying here. The whole place is rather a dive. Wish we had stayed in Port... More 

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Bellevue, Washington
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013

We found this hotel to be a good balance between affordability and services. The services are adequate, but not over the top, and the room is of good size with all the things we need. Minor issues were addressed quickly, and the concierge desk helped a lot, especially with our excursion booking. The lobby is very spacious, but our rooms... More 

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Workington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 23, 2012

I stayed here for a week with my daughter while we explored the area. We just wanted somewhere to sleep and were out all day. My heart sank when I first saw the accommodation - it was very old and very basic. However, it was immaculately clean and we didn't need fancy furniture or facilities and it was cheap. There... More 

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Port Vila, Vanuatu
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 5, 2012

I needed to go back to Cairns from interstate for my mothers funeral. We looked for a place that offered a good price and had whatever we needed... we FOUND it! Basic 2 bedroom apartment... older style building... but clean and the Manager Peter couldn't be friendlier! Whatever our request - it wasn't too much... and the disappointment on his... More 

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