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Jack & Newell Cairns Holiday Apartments

4.5 of 5 27 Wharf Street, Cairns, Queensland, Australia
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Jack & Newell Cairns Holiday Apartments
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Jack & Newell Cairns Holiday Apartments
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300 reviews from our community

Traveler rating
    261
    32
    5
    1
    1
See reviews for
176
35
5
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Jack & Newell Cairns Holiday Apartments
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Moonta, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 1, 2014

If you want to stay in Cairns and can put up with luxury, magnificent views and being close to everything, shops, restaurants, tours etc. then this is the place to be. The apartment had everything that opens and shuts plus more including a kitchen suitable to cook for a dinner party if required. The property managers and staff could not... More

Was this review helpful? Yes 3
rural Washington
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed here for two nights before and two nights after our liveaboard. Both apartments (three bedrooms) were beautiful with great views. They were extremely clean, overall well-equipped (we cooked several nights), and the staff were very flexible with early morning departures. We were able to walk to the docks, walk to dinner, walk to the store--I really can't imagine... More

Was this review helpful? Yes 3
Canberra
Contributor
18 reviews 18 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2014

The apartment was very comfortable and we were within walking distance of the city attractions as well as the supermarket. The managers David and Joelette were very helpful and arranged transfers and trips when needed. It was our first trip to Cairns an we plan to return.

Was this review helpful? Yes 1
Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

These apartments were very nice. We rented a three bedroom unit for 7 days while we were there attending our oldest daughter's wedding. Everything went without a hitch, conveniently located, great view of the harbor. The property managers were very nice. It was wonderful to have kitchen facilities, laundry facilities, and spacious floor plan so we didn't feel cramped at... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed July 19, 2014

We had a great stay at Jack & Newell. Before arriving I received an email confirming my stay and offering me the opportunity to organise an airport transfer. We were made very welcome when we arrived and were given an extra key upon request. The view from our balcony was amazing and the furniture was very comfortable. We were withing... More

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Darwin, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

If you're looking for a centrally located self contained apartment, look no further. With walking distance into Cairns City, directly across from the wharf and esplanade, extremely helpful managers, with a vast knowledge of Cairns and tours. Couldn't ask for anything more. We absolutely loved it and will be back.

Was this review helpful? Yes
Sydney, New South Wales, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed at Jack and Newell based on the high rating in Tripadvisor and was not disappointed. Basically you are staying in a serviced apartment in a normal secure apartment building. We were upgraded to a water view 2 bedroom apartment on the 7th floor. The place was a real home away from home - clean, tidy and equipped with... More

Was this review helpful? Yes 2
Antipodes
Top Contributor
122 reviews 122 reviews
75 hotel reviews
550 helpful votes 550 helpful votes
3 of 5 stars Reviewed July 3, 2014

Note that it has now been 6 months since my mate and I took a two bed-room suite which was pretty good overall, with just a few issues here and there. I wasn't happy about having to sleep on two single beds pushed together to make a double (after specifically booking two x double beds), and the assurance that this... More

Was this review helpful? Yes 3
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Hello Fourb2 and thanks for your feedback on your stay with us. We are sorry you found your bed uncomfortable. We are sorry we were unable to fulfill your request for two double beds. The smallest "double" we provide is a queen bed. Whilst double beds are commonly used in "twin" hotel rooms they are rarely used in apartments. Overwhelmingly... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014 via mobile

I highly recommend these apartments. The rooms are exceptionally clean and we'll appointed. It's in a great location with only a short walk to the marina and restaurants. David is a brilliant manager going out of his way to make sure our stay was perfect. He gave excellent recommendations for the tours and managed our bookings fantastically. We will definitely... More

Was this review helpful? Yes 1
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks Rainebt so much for your kind words. It was a pleasure to be able to help you and ts great you had such wonderful experiences on your activities. We really appreciate the feedback and thanks so much for taking the time to provide it. Best regards. More

Niceville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2014

MOST AMAZING AND HELPFUL PEOPLE I HAVE EVER DEALT WITH IN MY 30 YEARS OF TRAVEL!! We are visiting Cairns late July 2015. I wrote the property managers, David and Joelette Murray last week to ask them to help me plan a "dream visit" in Cairns, even though we only had 2 1/2 days there! They immediately wrote me back... More

Was this review helpful? Yes 2
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Hello Susi M and thanks for your thoughts we really appreciate them. We enjoy helping people enjoy the wonderful attractions and activities that Cairns has top offer and it is very rewarding seeing people have a really great holiday with the sights and activities that suit their particular group. Thanks again from us all here at J&N. More

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Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 14
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