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All 66 Cairns hotels

Jack & Newell Cairns Holiday Apartments

4.5 of 5 Hotel   |   27 Wharf Street, Cairns, Queensland, Australia
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Jack & Newell Cairns Holiday Apartments
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97%
Ranked #1 of 66 hotels in Cairns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
travelermara rural Washington
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275 people have reviewed this hotel

Traveler rating
    238
    30
    5
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165
32
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14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
rural Washington
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights before and two nights after our liveaboard. Both apartments (three bedrooms) were beautiful with great views. They were extremely clean, overall well-equipped (we cooked several nights), and the staff were very flexible with early morning departures. We were able to walk to the docks, walk to dinner, walk to the store--I really can't imagine... More

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Canberra
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The apartment was very comfortable and we were within walking distance of the city attractions as well as the supermarket. The managers David and Joelette were very helpful and arranged transfers and trips when needed. It was our first trip to Cairns an we plan to return.

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Seattle, Washington
2 reviews
5 of 5 stars Reviewed 1 week ago

These apartments were very nice. We rented a three bedroom unit for 7 days while we were there attending our oldest daughter's wedding. Everything went without a hitch, conveniently located, great view of the harbor. The property managers were very nice. It was wonderful to have kitchen facilities, laundry facilities, and spacious floor plan so we didn't feel cramped at... More

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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We had a great stay at Jack & Newell. Before arriving I received an email confirming my stay and offering me the opportunity to organise an airport transfer. We were made very welcome when we arrived and were given an extra key upon request. The view from our balcony was amazing and the furniture was very comfortable. We were withing... More

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Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're looking for a centrally located self contained apartment, look no further. With walking distance into Cairns City, directly across from the wharf and esplanade, extremely helpful managers, with a vast knowledge of Cairns and tours. Couldn't ask for anything more. We absolutely loved it and will be back.

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Sydney, New South Wales, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Jack and Newell based on the high rating in Tripadvisor and was not disappointed. Basically you are staying in a serviced apartment in a normal secure apartment building. We were upgraded to a water view 2 bedroom apartment on the 7th floor. The place was a real home away from home - clean, tidy and equipped with... More

Was this review helpful? Yes 2
Antipodes
Top Contributor
122 reviews 122 reviews
75 hotel reviews
545 helpful votes 545 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Note that it has now been 6 months since my mate and I took a two bed-room suite which was pretty good overall, with just a few issues here and there. I wasn't happy about having to sleep on two single beds pushed together to make a double (after specifically booking two x double beds), and the assurance that this... More

Was this review helpful? Yes 3
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Hello Fourb2 and thanks for your feedback on your stay with us. We are sorry you found your bed uncomfortable. We are sorry we were unable to fulfill your request for two double beds. The smallest "double" we provide is a queen bed. Whilst double beds are commonly used in "twin" hotel rooms they are rarely used in apartments. Overwhelmingly... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I highly recommend these apartments. The rooms are exceptionally clean and we'll appointed. It's in a great location with only a short walk to the marina and restaurants. David is a brilliant manager going out of his way to make sure our stay was perfect. He gave excellent recommendations for the tours and managed our bookings fantastically. We will definitely... More

Was this review helpful? Yes 1
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks Rainebt so much for your kind words. It was a pleasure to be able to help you and ts great you had such wonderful experiences on your activities. We really appreciate the feedback and thanks so much for taking the time to provide it. Best regards. More

Niceville, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

MOST AMAZING AND HELPFUL PEOPLE I HAVE EVER DEALT WITH IN MY 30 YEARS OF TRAVEL!! We are visiting Cairns late July 2015. I wrote the property managers, David and Joelette Murray last week to ask them to help me plan a "dream visit" in Cairns, even though we only had 2 1/2 days there! They immediately wrote me back... More

Was this review helpful? Yes 2
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Hello Susi M and thanks for your thoughts we really appreciate them. We enjoy helping people enjoy the wonderful attractions and activities that Cairns has top offer and it is very rewarding seeing people have a really great holiday with the sights and activities that suit their particular group. Thanks again from us all here at J&N. More

Adelaide, Australia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just had a 7 night stay at Jack and Newell apartments in Cairns. We stayed in a 2 bedroom apartment on the 4th floor with harbour views. The facilities were great. It had everything we needed for a 1 week stay. We ate out mostly as there were plenty of great restaurants within walking distance. The beds were... More

Was this review helpful? Yes 1
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks Shostie for your feedback and we are so glad you enjoyed your stay with us. We don't have any double beds here only queens...although they can seem a bit small if you are used to a king :) Sorry about the foxtel but all seems to be working ok now so not sure what the problem was maybe an... More

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Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Cairns #1 Luxury Hotel in Cairns #4 Romantic Hotel in Cairns #6 Business Hotel in Cairns
Hotel Class
Official Description (provided by the hotel)
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our apartments are all spacious with full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and a pool. ... more   less 
Number of rooms
14

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