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All 84 Cairns accommodations

BEST WESTERN PLUS Cairns Central Apartments

4.5 of 5 Condominium   |   58-62 Mcleod Street, Cairns, Queensland 4870, Australia (Formerly Cairns Central Plaza Apartment Hotel)
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BEST WESTERN PLUS Cairns Central Apartments
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Ranked #33 of 84 Specialty Lodging in Cairns
A recent review
3 of 5 stars reviewed 2 weeks ago
william57Castleford castleford
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107 reviews from our community

Traveler rating
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    54
    17
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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castleford
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights found the staff friendly and helpful the room was a good size found the decor a bit tired the balcony was unusable due to 2 aircon units blowing hot air into the balcony which had louvre shutters that didn't,t allow the warm air to shift. You could hear people talking in the next room .The hotel... More 

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Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your recent stay at Best Western Plus Cairns Central Apartments. It is great to hear that the team has provided great customer service and you enjoyed the spacious apartments. We do take all other feedback on board so thank you for providing this to continuously ensure we are providing a quality product.... More 

Innisfail, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our stay for 2 nights was very comfortable. The hotel is well located to shopping and good restaurants. The room spacious with cooking facilities but no microwave containers. Also no washing up detergent but I am sure they would have given me some if I had have asked. The balcony had louvers and no view of the city unless you... More 

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Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. We are happy you enjoyed the location. Reception are always willing to assist, so please feel free to ask if something is provided. We certainly hope to see you again and show you our true hospitality Kind Regards Gavin Wishnowski Marketing Manager More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Best Western for about 5 days and was happy with our decision, the room was comfortable, spacious, well priced, and had a great air con. The hotel is positioned across of Cairns Central Shopping centre which is the far end of all that is to see in Cairns, but was convenient for the food court, grocery... More 

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Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. We are located directly opposite the shopping mall which many guest find very convenient. We are glad you enjoyed your stay and hope to see you again in the future. Kind Regards Gavin Wishnowski Marketing Manager More 

Tokyo
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights. Since our stay was relatively long, we chose the more expensive "apartment" type unit, which was quite spacious (included a kitchen/dining room, living room, and bed room). The unit had all the kitchen utensils for cooking, as well as laundry & drying machines with detergents. Also, the balcony was big and had a relatively... More 

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Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. We are glad you enjoyed the location with all the amenities in close proximity. The one bedroom apartment is fully self contained, so we are happy is suited your needs. We look forward to seeing you again in the near future. Kind Regards... More 

Turku, Finland
Top Contributor
56 reviews 56 reviews
45 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

These apartments are located within walking distance to Cairns Esplanade as well as shopping, restaurants, and other city center activities. As other reviewers have mentioned, guests need to pay attention to the reception opening hours to be able to check in, out or to get any services to their apartments. At first look the hours may look sufficient, but if... More 

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Adelaide, Australia
2 reviews
4 of 5 stars Reviewed December 25, 2014

The airline broke our pram. The manager "Raul & Eva" went out of their way on Xmas day to loan us their personal pram and then on top of that Raul fixed our pram for us on Xmas day ! Amazing service friendly. We will be back here again. They even put our Coles food delivery in the fridge for... More 

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Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. I am glad Raul and Eva were able to assist on christmas day, and we are happy you would come and stay again. We encourage feedback, so thank you for providing this information. Much appreciated Kind Regards Gavin Wishnowski Marketing Manager More 

hong kong
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 17, 2014

Reception ladies advised me I had stayed in an apartment that was generally favoured for both view, size and also layout. I was happy. Reasonably priced as I arranged as a discounted online offer for the particular date in question. Clean well appointed and comfortable bed. Close to the mall. If you are not driven by a seafront but dont... More 

Was this review helpful? Yes
Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. We are very happy you enjoyed your stay and from your review, everything was to your satisfaction. The team strive to receive positive reviews from guests and we certainly hope to see you again in the near future to continue to show you... More 

Top Contributor
54 reviews 54 reviews
38 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 4, 2014

Pros : The apartment we rented was a one-bedroom , with kitchen . All in all ok , nice and clean with a big balcony . The people in the reception was nice and helpful. Cons: the apartments are located about 15 mins walk from the main central area in Cairns. The wifi did not work properly at all. Had... More 

Was this review helpful? Yes
Central-Apt-Group, Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for your feedback on your stay at Best Western Plus Cairns Central Apartments. We encourage feedback and are happy you enjoyed the large balcony and friendly customer service. WIFI issues can arise from time to time but we would hope these are resolved in a timely manner. We certainly hope you come and stay again in... More 

Hampshire
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 24, 2014

We stayed 2 nights in mid October. The modern, well furnished studio was very well fitted out, comfortable and well located only 5 mins walk to the esplanades and close to restaurants and shops (shopping arcade just over the road). Couldn't really fault anything. Would happily use again.

Was this review helpful? Yes
Curtis-Central-Apts, Public Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for taking the time to give us feedback on your recent stay at Best Western Plus - Cairns Central Apartments. I'm glad you enjoyed the close proximity to the shops and short walk to the esplanade. Location is very important. We certainly do hope we see you again in the near future to show you once... More 

Chicago, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed November 20, 2014 via mobile

I stayed here for 12 days. Original booking was for 7 days and I extended it. Studio was OK for me alone. Everything was clean. Walking distance to Esplanade 5 minutes. Shopping center for everything including groceries was across the street. The bus for northern beaches was right outside the front door. No one on duty after 7pm but still... More 

Was this review helpful? Yes
Curtis-Central-Apts, Public Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Thank you very much for taking the time to give us feedback on your recent stay at Best Western Plus - Cairns Central Apartments. The Apartment Hotel strives for excellent customer service, and I am pleased Tammie made you feel welcome. We are looking forward to seeing you again on your next journey to Cairns. Kind Regards Gavin Wishnowski Marketing... More 

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Additional Information about BEST WESTERN PLUS Cairns Central Apartments

Address: 58-62 Mcleod Street, Cairns, Queensland 4870, Australia (Formerly Cairns Central Plaza Apartment Hotel)
Location: Australia > Queensland > Cairns Region > Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — BEST WESTERN PLUS Cairns Central Apartments 4.5*
Number of rooms: 84
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