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Park Regis City Quays

6 Lake Street, Cairns, Queensland 4870, Australia
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Park Regis City Quays
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Park Regis City Quays
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210 reviews from our community

Traveler rating
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    34
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Weiterstadt, Germany
1 review
5 of 5 stars Reviewed 2 days ago NEW

High-quality apartment hotel, well-situated close to town centre. Staff extremely helpful with booking trips in local area and to Great Barrier Reef, also abe to make an altern´´ative booking at short notice when a road accident blocked access to our intended destination. Very satisfactory, would happily stay in the same place again.

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Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Room was very quite and comfortable, liked the kitchenette. Particularly liked the location, very close to night markets, restaurants and shops. Good value for money. Would stay again if ever back in Cairns!

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Hartlepool, United Kingdom
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

A small reception area but hiding a gem. Liz the receptionist was excellent. as was the rooms. For I was allocated a suite. Bedroom a nice size with its own TV. Bathroom was good. You could get six in the shower if you wanted. Lounge well appointed two sofas and two arm chairs with it's own TV. Fully fitted kitchen... More 

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Innisfail, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location - close to the city centre and also close to the waterfront. I had a studio room, but the hotel also has full size apartments. My room was not large but was adequate for one or two people. It had a microwave and basic crockery and cutlery. It also had an iron and... More 

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Frank F Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded... More 

Queensland, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2015

Park Regis City Quays was a lovely place to stay, room was spacious and very clean, bed was very comfortable, hotel was close to everything, and the staff were lovely, polite and helpful. We would definitely stay there again and would recommend Park Regis City Quays to anyone whom wants to go to Cairns. A great place to stay :)

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Angela C Thank you for taking the time to review Park Regis City Quays. We are thrilled to hear that you enjoyed your stay & I must agree with you that our location/service/product is second to none! It is always a pleasure to read positive comments as we work hard to maintain our high standards & good value! We... More 

Maroubra, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2015

Rooms are spacious and very clean. Carpet and bathrooms as new. Bed was comfortable and room was quiet. No issue with temperature as the air con was quiet and worked well. Free WiFi was a bonus. Overall a very pleasant stay.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Spiros C Thank you for taking the time to review the Park Regis City Quays. We are thrilled to hear that you enjoyed your stay & I must agree with you that our service and product is second to none! It is always a pleasure to read positive comments as we work hard to maintain our high standards &... More 

Adelaide, Australia
1 review
2 of 5 stars Reviewed April 5, 2015

A good sized, well located unit but poorly and sparsely furnished and far from clean. Main bedroom Carpet was badly soiled, the dog pooh behind the second bedroom door showed cleanliness was not a priority.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Robyne F Thank you for taking the time to review Park Regis City Quays. I am disappointed your concerns regarding the animal droppings?????? We have a strict no pet policy. I wished that you had raised this as soon as you noticed it, as our team would have solved / fixed the problem for you. When providing a service... More 

Travelers are raving about these Cairns hotels

Chester, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 26, 2015

We had four days in a lovely , clean, bright apartment with a lounge, kitchenette, two bedrooms , two bathrooms , and two balcony areas. The kitchen was well equipped -though you do need to request a toaster from the reception ( they do warn in their brochure that if the fire alarm goes off the fire service will always... More 

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 47 Jane Thank you for taking the time to review Park Regis City Quays. I am most pleased that you found your stay enjoyable. What a great reward to myself & my team that our guests leave us feeling happy with our service! I am delighted to hear that Margaret and Chloe was able to contribute to making your... More 

Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 22, 2015

Huge Lounge + bedroom and big bathroom and a huge balcony. Such friendly staff who booked all of out tours for us. Close to the Esplanade (10 min walk max.). Best value for money in Cairns as many other Hotels do seem a rip Off. Interior wasnt the most modern but i throughly enjoyed my stay !

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Jefffwe Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service and staff with my team as this kind of feedback is always motivating... More 

Cairns
2 reviews
4 of 5 stars Reviewed March 19, 2015

I liked the room..have stayed in this hotel few times.Hotel is located very close to shops ,nice restaurants, night market, sea. Disadvantage -rooms to close together connected by the same balcony. Staff is nice and helpful . Good value.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Marg Cairns Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location and staff met your expectations. I look to welcoming you back again at Park Regis City Quays on your next visit Stay Well, Wayne Booth General Manager More 

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