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Park Regis City Quays

6 Lake Street, Cairns, Queensland 4870, Australia
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Park Regis City Quays
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238 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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    (56)
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    (54)
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Perth, WA
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed today NEW

Great value, close to city centre and lagoon, clean, spacious and self-contained. We stayed in a 2 bedroom apartment with 3 small children and appreciated the kitchen, laundry and 2 bathrooms. Staff were efficient and we were able to organise check for the middle of the night. We would definitely stay here again.

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Tumut
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent value for family apartment. Good facilities and plenty of room. Nice balcony to each room. Large open living area with good kitchen. 3 TV's works well. Handy location within walking distance of Esplanade.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 130garrym Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the service, location and staff met your expectations. I look to welcoming you back again at Park Regis City Quays Stay Well, Wayne Booth General Manager More 

Dysart, Queensland
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent location. Walking distance to a lot of places. Excellent staff and they are very helpful. Rooms were neat and tidy and a nice size. Even when I lost things they were very helpful. Would highly recommend that you stay here.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Helen C Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded... More 

Brisbane, Australia
4 of 5 stars Reviewed 3 days ago NEW

Good position in town. Reception kindly loaned me an umbrella on the day it rained. I had to park on the street because of insufficient in-house parking spaces but at least I did not incur the parking charge. A pungent smell of Asian Cooking was strong in the nearby foyer to my room and lasted for 2 nights although the... More 

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 489 graemec Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location &staff met your expectations. I am terribly sorry for the smell of cooking I will indeed look into this. I look to welcoming you back again at City Quays Stay... More 

Geelong Bellarine, Australia
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our 2 stays in the Park Regis .A very convenient location to most tourist spots and shopping. Would recommend to friends and family. Only disturbing factor was Fire alarms unsettled guests on two occasions..

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear graemec 599 Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the service, location met your expectations. I am sorry for the fire Alarms, but this is out of my control. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Great location right in the CBD. One bedroom apartment very comfortable and has everything you need for an extended stay. No view but huge balcony great for the balmy evenings. Liked the luxury of a TV in the lounge and the bedroom. Shower over the bath the only thing I would change, otherwise perfect place to stay in Cairns.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Valued Guest Thank you for taking the time to review Park Regis City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded... More 

Brisbane, Australia
4 of 5 stars Reviewed 1 week ago

The room was well appointed and spacious with all one needs for a few nights away from home. Balcony was nice, as was the bath. It was close to all that i needed and the staff were friendly and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Tammys 400 Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding all the positive feedback that you have wrote with my team as this kind... More 

Walkerston
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room was great, all the features we required, value for money, quite and secure parking. Room was clean and fresh, credit to the cleaning staff. Just a short walk to the heart of town for evening dining and after dinner drinks.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Ann Marie S Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location &staff] with my team as this kind of feedback is... More 

Buffalo, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The location was great and we were able to walk almost everywhere. Lots of restaurants nearby and right by the Esplanade. However, the Wi-Fi was down when we arrived on Thursday and didn't come back up until Monday night. I contacted the hotel ahead of our visit to make sure Internet was available and they assured me it was. I... More 

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Barbara T Thank you for taking the time to review city Quays. Whilst we did experience some issues with internet, This was well out of our control as it was due to the national NBN installation. We as a business were without the internet as well. So you can image what that was like trying to retrieve internet bookings.... More 

Wellington, New Zealand
4 of 5 stars Reviewed 1 week ago

Spacious room, nicely set up. Perfect for our overnight stay. Nice to have the balcony even though it didn't have a great view. Great value for the price. Quiet and reasonably close to the waterfront.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 355pamm Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the service, location met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

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