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Park Regis City Quays

6 Lake Street, Cairns, Queensland 4870, Australia
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Park Regis City Quays
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Park Regis City Quays
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206 reviews from our community

Traveler rating
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    34
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Queensland, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Park Regis City Quays was a lovely place to stay, room was spacious and very clean, bed was very comfortable, hotel was close to everything, and the staff were lovely, polite and helpful. We would definitely stay there again and would recommend Park Regis City Quays to anyone whom wants to go to Cairns. A great place to stay :)

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Maroubra, Australia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are spacious and very clean. Carpet and bathrooms as new. Bed was comfortable and room was quiet. No issue with temperature as the air con was quiet and worked well. Free WiFi was a bonus. Overall a very pleasant stay.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Spiros C Thank you for taking the time to review the Park Regis City Quays. We are thrilled to hear that you enjoyed your stay & I must agree with you that our service and product is second to none! It is always a pleasure to read positive comments as we work hard to maintain our high standards &... More 

Adelaide, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

A good sized, well located unit but poorly and sparsely furnished and far from clean. Main bedroom Carpet was badly soiled, the dog pooh behind the second bedroom door showed cleanliness was not a priority.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Robyne F Thank you for taking the time to review Park Regis City Quays. I am disappointed your concerns regarding the animal droppings?????? We have a strict no pet policy. I wished that you had raised this as soon as you noticed it, as our team would have solved / fixed the problem for you. When providing a service... More 

Chester, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had four days in a lovely , clean, bright apartment with a lounge, kitchenette, two bedrooms , two bathrooms , and two balcony areas. The kitchen was well equipped -though you do need to request a toaster from the reception ( they do warn in their brochure that if the fire alarm goes off the fire service will always... More 

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 47 Jane Thank you for taking the time to review Park Regis City Quays. I am most pleased that you found your stay enjoyable. What a great reward to myself & my team that our guests leave us feeling happy with our service! I am delighted to hear that Margaret and Chloe was able to contribute to making your... More 

Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Huge Lounge + bedroom and big bathroom and a huge balcony. Such friendly staff who booked all of out tours for us. Close to the Esplanade (10 min walk max.). Best value for money in Cairns as many other Hotels do seem a rip Off. Interior wasnt the most modern but i throughly enjoyed my stay !

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Jefffwe Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service and staff with my team as this kind of feedback is always motivating... More 

Cairns
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I liked the room..have stayed in this hotel few times.Hotel is located very close to shops ,nice restaurants, night market, sea. Disadvantage -rooms to close together connected by the same balcony. Staff is nice and helpful . Good value.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Marg Cairns Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location and staff met your expectations. I look to welcoming you back again at Park Regis City Quays on your next visit Stay Well, Wayne Booth General Manager More 

A TripAdvisor Member
4 of 5 stars Reviewed March 16, 2015

A two-night stay, a clean and quiet hotel. Comfortable and a nice balcony to our room, equipped with a small kitchennette. Very affordable compared to most hotels and definitely worth the extra money compared to a hostel.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Guest Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the location & Apartment met your expectations. I look to welcoming you back again at Park Regis Hotels Stay Well, Wayne Booth General Manager More 

Sunshine Coast, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

We were very pleased with Park Regis in Cairns, very friendly staff, clean and quiet room, well-equipped kitchen and small but nice rooftop pool. Good location. The bed was a bit hard, that's the only minus.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Anna S Thank you for taking the time to review PR City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in... More 

Cairns, Qld. Australia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 11, 2015

Clean and comfortable. For a longer stay I would choose an apartment. Staff very friendly and helpful. Easy walking distance to the CBD with all the shops and restaurants. And close to convention centre and Casino.

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Travelwise 49 Thank you for taking the time to review PR City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location, staff and amenities met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Port Moresby
1 review
4 of 5 stars Reviewed March 10, 2015

Value for money - I have no complaints. Bed was comfortable, staff worked with us during the stay (for our Wedding) and generally a nice place to be after the day's activities (mostly shopping). We had nothing go wrong excepting some things which can't be planned on and I certainly don't hold the staff or management accountable. Up front payment... More 

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Randall W Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the food with the local supplier as this kind of feedback is always good... More 

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