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Park Regis City Quays

6 Lake Street, Cairns, Queensland 4870, Australia
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Park Regis City Quays
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Park Regis City Quays
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202 reviews from our community

Traveler rating
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    89
    34
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Chester, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had four days in a lovely , clean, bright apartment with a lounge, kitchenette, two bedrooms , two bathrooms , and two balcony areas. The kitchen was well equipped -though you do need to request a toaster from the reception ( they do warn in their brochure that if the fire alarm goes off the fire service will always... More 

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Contributor
17 reviews 17 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Huge Lounge + bedroom and big bathroom and a huge balcony. Such friendly staff who booked all of out tours for us. Close to the Esplanade (10 min walk max.). Best value for money in Cairns as many other Hotels do seem a rip Off. Interior wasnt the most modern but i throughly enjoyed my stay !

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Cairns
2 reviews
4 of 5 stars Reviewed 1 week ago

I liked the room..have stayed in this hotel few times.Hotel is located very close to shops ,nice restaurants, night market, sea. Disadvantage -rooms to close together connected by the same balcony. Staff is nice and helpful . Good value.

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

A two-night stay, a clean and quiet hotel. Comfortable and a nice balcony to our room, equipped with a small kitchennette. Very affordable compared to most hotels and definitely worth the extra money compared to a hostel.

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Sunshine Coast, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with Park Regis in Cairns, very friendly staff, clean and quiet room, well-equipped kitchen and small but nice rooftop pool. Good location. The bed was a bit hard, that's the only minus.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Anna S Thank you for taking the time to review PR City Quays. What a pleasure it was to read your comments! The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product. It is times like these that myself & my team can truly feel like we succeeded in... More 

Cairns, Qld. Australia
Top Contributor
67 reviews 67 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and comfortable. For a longer stay I would choose an apartment. Staff very friendly and helpful. Easy walking distance to the CBD with all the shops and restaurants. And close to convention centre and Casino.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Travelwise 49 Thank you for taking the time to review PR City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location, staff and amenities met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Port Moresby
1 review
4 of 5 stars Reviewed 2 weeks ago

Value for money - I have no complaints. Bed was comfortable, staff worked with us during the stay (for our Wedding) and generally a nice place to be after the day's activities (mostly shopping). We had nothing go wrong excepting some things which can't be planned on and I certainly don't hold the staff or management accountable. Up front payment... More 

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Randall W Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the food with the local supplier as this kind of feedback is always good... More 

cairns
1 review
4 of 5 stars Reviewed 3 weeks ago

Loved the location. Rooms were clean. Very quiet location no noise. The pool was clean and very refreshing after the hot day. The staff were friendly. A bit surprised that payment was upfront. First time that happened

Review collected in partnership with this hotel

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Kathy / Joe G Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location and staff met your expectations. I look to welcoming you back again at City Quays Stay Well, Wayne Booth More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Great position. It was a 1 minute walk through arcade to Cairns Pullman International and Reef Casino where conference was held. Rooms were spacious and clean. Linen was fresh but there was an old stain was my only complaint.

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SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Steven H Thank you for taking the time to review Park Regis City Quays. I am certainly glad that you enjoyed the our Apartments. However I am disappointed to hear housekeeping issues I will certainly look into this and speak to that department. But overall I am glade that you enjoyed your stay, and look forward to welcoming you... More 

Sydney
1 review
3 of 5 stars Reviewed 3 weeks ago

Good location.Most of staff friendly and helpful but one female on reception (Asian) was not at all friendly or helpful.Room good and service staff very friendly and helpful.Did not enjoy having a fire evacuation when some guests boiled a saucepan dry in their unit, setting off alarm.Certainly do NOT enjoy the prospect of what might have been due to a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Dennis S Thank you for taking the time to review Park Regis City Quays. I am disappointed that we failed to satisfy you overall, & I apologise to you for that. I have taken your comments on board, I will make every available endeavour to action your suggestions. Stay Well, Wayne Booth More 

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