We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Regis City Quays

6 Lake Street, Cairns, Queensland 4870, Australia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Park Regis City Quays
View Map
Add Photo Write a Review

253 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    56
    115
    47
    18
    17
See reviews for
47
80
22
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (56)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (55)
All months
madison, wisconsin
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for a meeting at the convention centre with family. Close to convention centre and simple walk elsewhere. Rooms were fine, nothing special. Clean and very big. Kitchen stocked with basics. Wifi limited amount to be used each day which was painful.

Was this review helpful? Yes
Brisbane, Australia
Level Contributor
224 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not much to say other than its in an ok position. Not by any view but close enough for the shops and esplanade. There's a lack of facilities really, no bar? My room was very nice though, clean, fans and air con. The bed was very hard though I will stay again and it's preferable to other places in a... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear sharon3001 Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay and that the location met your expectations. I look to welcoming you back again at Park Regis. Stay Well, Wayne Booth General Manager More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

Nice place, but a crappy bed! Two single beds slapped together literally - worst night sleep ever. There could have been something that sat over the top of the single beds? Mattress on the single beds was like lying on a wooden bench.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear u3817vjandrewb Thank you for taking the time to review City Quays. It is with disappointment that I read your expectations were not met. I have noted your comments regarding the standard of the bed. I do apologise that this has occurred as it certainly does not reflect what City Quays aims to deliver. I appreciate your feedback, as this... More 

Australia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in a good location, close to Esplanade, restaurants, shops and markets. The room was clean and the price was fair considering it was a 1 bedroom apartment which included a kitchen/living area as well as it's location.

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear jhaynes55 Thank you for taking the time to review Park Regis. I am pleased to read you enjoyed your stay & delighted that the location, price and apartment met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 1 week ago

I felt like I was a burden to staff, and had to ask multiple questions about my stay - ie: how to access the carpark. I was surprised to see a fee for changing the sheets. The room was clean and functional. No room service options and the delivery services were expensive requiring prepayment over the phone. Remember to bring... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear shaybear987 Thank you for taking the time to review PARK REGIS. I am sorry to hear that you experienced issues with the attitude of a staff member as this is certainly not the usual standard. I apologise that you feel your concerns were not met with compassion, as I consider all of the members of my team to be... More 

Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

The Hotel is nice and close to the convention center. They also provide some free internet. My voucher of 1.75 GB was used up within 12 hours (Sunday 23/08/2015). I looked up the usage data at the providers (Freedom Internet's) webpage, and it showed that the internet allowance was used up one month before I even arrived. Freedom Internet told... More 

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear nedkelly1970 Thank you for taking the time to review [hotel]. I do apologise for the difficulties you experienced with the Wi-Fi, and the issue with one of our team members at the time, they should have been more than happy to solve any issues for you. Stay Well, Wayne Booth General Manager More 

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff were friendly and helpful when asked questions. Room was a little small but clean and comfortable. Would have opted for a bigger room if I was there longer. Bed was comfortable and the shower was awesome. Close to everything - good value for money.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear piratewensh Thank you for taking the time to review Park Regis City Quays I am pleased to read you enjoyed your stay & delighted that the service, location, Apartment and staff met your expectations. I look to welcoming you back again at Park Regis Stay Well, Wayne Booth General Manager More 

Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location, good room, service fine. Until I notice that the table has a crack in the top glass. I advised the reception of this and that I think the cleaning crew may have done this. get home and have been charged $560 for new glass.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Hobart, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Well priced, comfortable and clean rooms also have a great pool on roof, had to ourselves in July. Very close to waterfront, restaurants & convention centre etc. Very friendly staff helped us with parking & booking a cruise to the Barrier Reef

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear graemew555 Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location & staff with my team as this kind of feedback is always... More 

Melbourne, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

You need to remove photos of ocean scene off Booking .com. We booked this accommodation based on a photo you have online. You explained that it is a painting on a brick wall opposite the hotel and admitted it should be removed. Please do.

Review collected in partnership with this hotel

Was this review helpful? Yes
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Davips277sl Thank you for taking the time to review City Quays. It is with disappointment that I read your expectations were not met because of the booking. com photo . I have noted your comments regarding the web site photo. I do apologise that this has left you disappointed with the property. I appreciate your feedback, with this matter.... More 

Travelers are raving about these Cairns hotels

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (8)
Viewed
View from room (3)
Viewed
Pool/beach area (4)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.8 mi away
Cairns Plaza Hotel
Cairns Plaza Hotel
#11 of 67 in Cairns
4.0 of 5 stars 446 reviews
1.4 mi away
Mercure Cairns Harbourside
0.8 mi away
Tropical Heritage Cairns
Show Prices
Show Prices
Show Prices
0.2 mi away
Pacific Hotel Cairns
Pacific Hotel Cairns
#16 of 67 in Cairns
4.0 of 5 stars 477 reviews
0.6 mi away
DoubleTree by Hilton Hotel Cairns
1.6 mi away
Reef Palms
Reef Palms
#7 of 67 in Cairns
4.5 of 5 stars 388 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay