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All 163 Brisbane hotels

Oaks Charlotte Towers

4.5 of 5 Hotel   |   128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
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64%
Ranked #68 of 163 hotels in Brisbane
A recent review
5 of 5 stars reviewed 1 week ago
Geoffreyallan Newcastle, Australia
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255 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Newcastle, Australia
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great place to stay. For starters it's only a 10 minute walk from Central Station (and it's pretty much all down hill) and you are only minutes away from shopping centres and cafes and restaurants and the mall. The staff were super friendly on arrival. I requested a unit high up and certainly got one, on the... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback . All feedback is more than welcome . I am very happy to hear that you enjoyed your stay here at Oaks Charlotte Towers , we really are situated in a great spot close to all restaurants, bars and shops which is extremley convenient for our guests . We... More

Cairns, Queensland, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Talk about mind blowing view from the outside balcony from 38th floor. We were pleasantly surprised with the spacious one bedroom unit. Massive glass sliding doors opening out to an amazing balcony.Full kitchen, laundry, lounge and dining area. I hate being stuck in air conditioning in the middle of the city so this unit was an unexpected delight. Right in... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback , this is always greatly appreciated I'm very happy to hear you enjoyed your stay here and look forward to seeing you again at Oaks Charlotte Towers. We are definatley situated in a great spot close to the cafes' , restaurants and shops . Thank you again More

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location and close to shop and restaurants. View from my room level 38 was pretty good. Dish washer, washing machine and dryer is a plus. Furnishing in the room was okay and standard. Room service was done once a week but provide only 4 tea bags and 4 container of milk. Had to ask from reception for top up.... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for providing your feedback regarding your stay at Oaks Charlotte Towers. Our apartments are serviced apartments and as such we provide a standard quantity of guest amenities in each unit. However we do provide extra stock on request from the front desk. Unfortunately our high rise building is only serviced by four lifts and therefore we do experience... More

Townsville, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights in a 2 bedroom apartment. Check in was quick, which points out that staff didn't really take the time to explain the in's and out's of the hotel. Apartment was clean & tidy. It suited our needs as we weren't there most of the day. Be prepared to wait for lifts. We were on... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to pass on your feedback . We do take all feedback back seriously and certainly always work toward improving on any that we may recieve wether it be good or bad. Unfortunatley we do only have four lifts in the Tower and do sometimes experience some delays. Oaks Charlotte Towers really is in... More

Armidale, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived 26th March departed 29th March. Family and some friends were in Brisbane for my sons wedding. the wedding was excellrnt and the only sour note was choosing Oaks Charlotte Towers to stay at. It wasn't all bad the location was great and the cleaning staff were friendly. Things that didnt impress me and the front desk responses. Found the... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for your feedback ,we appreciate all feedback be it positive or negative . We have taken your comments into consideration regarding the amenities in the room and the bond procedure and have addressed the relevant departments . Unfortunately we did have lift problems on Friday which we worked tirelessly along side the lift company to resolve as... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Ok so where do I start Friday we check in all ok a bit hard to find a park (even though we paid extra ) Friday night the fun begins on lifts were working on one side of the building so the only way to get to our room which was on floor 13 was to walk up and down... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Firstly thank you for your feedback and I must apologise that your stay was not a more pleasant one. Unfortunately we did have lift problems on Friday which we worked tirelessly along side the lift company to resolve as quickly as possible . We understood that taking the stairs would be an inconvenience for our guests and therefore were happy... More

Brisbane, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel is very well located, i have stayed there many times as my company has a special fare. The pool is ok ( although right now is on mainteneance untill mid april). There are some elements which are extremely disapointing specially when you are used to a diffeent level of service like in america or asia, one of them... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

The Oaks Charlotte towers takes all guest feed back on board be it negative or positive. It was disappointing to read you comments about the standard of housekeeping during your recent stay as we pride our selves on the housekeeping department and the standards we provide. Your feed back has been raised with our housekeeping department in details who is... More

Canberra
Top Contributor
55 reviews 55 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Oaks 1 bedroom apartment (shown as the Sebel on some maps) I was given on the 41st floor (Thanks to Fiona) was roomy with a view over the river from the bedroom window. The apartment is roomy with a kitchen and laundry in addition to the separate bedroom. This is ideally suited for the longer stay. Beds are made... More

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

We are happy to hear that you enjoyed your stay at Oaks Charlotte Towers. We really appreciate you taking the time to leave your feedback and hope to see again soon wether it's long or short term. Thank you kindly More

melbourne
Top Contributor
89 reviews 89 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very happy with our 1 br aptment high up on the 33rd floor. This Oaks is tucked in a discreet spot on Charlotte St closer to Albert in the CBD and is a great location for shopping, transport, dining and sights.

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to write a review about your stay at Oaks Charlotte Towers. We are pleased to hear that you enjoyed your stay, particularly the convenient location and comfortable room. We look forward to welcoming you back to stay with us again soon. More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This property is a 44 level serviced apartment building with easy access to shopping and a variety of eateries in CBD Brisbane. It is modern and well maintained. A nice feature is the glass enclosed balcony that forms part of the lounge room area. I had a one bedroom apartment on level 24 that was roomy and comfortable. Oaks Charlotte... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for leaving your feedback regarding your recent stay at Oaks Charlotte Towers. We are very happy to hear that you were pleased with the modern apartment and location of the Hotel. We look forward to welcoming you back for your next Brisbane stay. More

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Additional Information about Oaks Charlotte Towers

Also Known As:
Oaks Charlotte Towers Hotel
Oaks Charlotte Towers Hotel Brisbane
Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style:
#47 Luxury Hotel in Brisbane
#68 Romantic Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Official Description (provided by the hotel):
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 
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