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Oaks Charlotte Towers

4.5 of 5 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Best prices for: 1 room 1 guest
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Oaks Charlotte Towers
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Oaks Charlotte Towers
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344 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suva
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars NEW

Stayed for 2 nights on our way back from the Gold Coast to spend last night. Had stayed at Oaks Aurora before heading to Mantra in the Gold Coast. Convenient 5 minutes walk to the Casino and Queen St Mall. Shops are within walking distance. Definitely worth a visit.

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Greater Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

when in brisbane i stay at the oaks which is central to the business centre and the shops, i always rent an apartment as it is easy for work and i make my own breakfast. the hotel is centrally located and the room are big , the gym is small but functional

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Mackay, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Good location quiet room and good size apartment close to the shops and retaurants. A minute walk to Queen Street Mall and a couple of minutes to Central Station.We have stayed here several times and will again.

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Port Macquarie, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Quiet one bedroom apartment in a great location just a short stroll from Queen Street Mall. Generous size facilities throughtout the apartment, modern and comfortable, friendly staff, easy parking facilities and heaps of good dining options around the corner. Free 30min internet each day. Very reasonably priced. Overall a great choice for either work or pleasure visit to Brisbane.

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear MooreFamily63, Thank you for your recent review on Trip Advisor, it is great to hear that your recent stay with us was such a positive one. We hope that you had time to make the most of our very central location while you were here and enjoyed all that Brisbane has to offer. We’re pleased you found our accommodation... More 

Sunshine COast
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel extensively for work and although I was here travelling with family I was astounded at the new service low I experienced. Units are well appointed, and the building is central to many Brisbane attractions. We arrived at 1.30pm, and understood that our room was not yet ready. Understand completely that check-in is a 2pm and we opted to... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear HiluxDC, We thank you for your recent review, and are disappointed to read that you were not fully satisfied with the service provided throughout your recent stay. Our customer service is definitely something that we pride ourselves on here at the Oaks Charlotte Towers and I do apologise that you felt it was not up to standard throughout your... More 

Rockhampton, Queensland, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Was pleasantly surprised when i walked into my apartment. Clean, spacious & noise free. Only a few minutes walk to Queen St, Central station and some wonderful restaurants. Value for money and will definitely be staying here again when next in Brisbane.

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to leave us such a positive review. I am glad to hear your stay with us was a comfortable one. Our central location does mean you have an array of shops, restaurants and means of transportation only a few minutes walk away which is always a bonus. We thank you again for your review... More 

Queensland, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Literally a few minutes walk from Queen St or Riverside, these apartments are in the heart of the CBD. Easy to get around from and there are plenty of good restaurants and cafes locally. We didn't dine in the hotel itself, but the Thai restaurant next door is excellent. The apartment itself was certainly roomy and had everything you could... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with such a kind review, I am glad to hear your stay with us was thoroughly enjoyed. We are located in the heart of the CBD which is always convenient if you are not looking to travel too far from the hotel. Once again, thank you for your review and we... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Everything was good, nice location. The biggest thing was, it charged me $150 deposit, but is okay coz most of hotel will charge deposit. HOWEVER, I didn't receive my $150 back. Feels so bad. It has been like 2 months already and I went to ask the reception, they said it needs to be precess for a while. Then I... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for your review. I am glad to hear the overall stay and location were enjoyed whilst you were here. I am sorry to hear your bank took longer than usual to release the pre authorised funds back to you, the release time does unfortunately vary per bank. We do hope to see you again in the near future. More 

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I was a little disappointed in these apartments, few stains on the carpet and dated couches but it's the lifts that really annoyed me big tower and 2 lifts servicing the whole area they are so very slow, I had read in previous comments about these lifts and I do have to agree. Right in the heart of Brisbane but... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review the Oaks Charlotte Towers, we value your feedback and will look in to the areas advised in your comment. We are currently in the process of updating our sofas, which will refresh the apartments. Once again, thank you for your feedback and we do hope to welcome you back in the near... More 

Perth,Western Australia
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have stayed at Oaks on Charlotte on multiple occasions when in Brisbane on business and all-in-all the experiences have been good. One of the previous stays was for a month, so we are pretty familiar with this place. It is well located in terms of access to the centre of the city and a short walk from the river... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review the Oaks Charlotte Towers after your recent stay. I am glad to hear your return stay with us was a pleasant one. I am sorry to hear the amenities within your apartment were not replenished consistently, this will be followed up accordingly with our housekeeping department. We do pride ourselves on our... More 

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Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#59 Luxury Hotel in Brisbane

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