We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 165 Brisbane hotels

Oaks Charlotte Towers

4.5 of 5 Hotel   |   128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Hotel amenities
Save Saved
You added Oaks Charlotte Towers to your Saves list
Oaks Charlotte Towers
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
64%
Ranked #75 of 165 hotels in Brisbane
A recent review
4 of 5 stars reviewed 4 days ago
Gerves Rockhampton, Australia
  • Reviews (278)
  • Photos (96)
  • Amenities
  • Room tips (71)
  • Location
  • More
Write a Review

278 people have reviewed this hotel

Traveler rating
    62
    113
    57
    28
    18
See reviews for
42
48
23
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Rockhampton, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in a 2 bedroom apartment with the family during a 3 night school holiday visit to the city. Rooms were spacious, very clean and towels were serviced daily along with bed making which was unexpected in comparison to other apartment style accommodation we have stayed. Location is within 5 minutes walk to Queen Street Mall, various eating options... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback, I'm very pleased to hear that you enjoyed your stay here at Oaks Charlotte Towers. I will certainly pass on this very positive feedback to the team. We are very lucky to be situated in the heart of the CBD and close to so many attractions. We look forward... More

Greymouth
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Oaks Charlotte in central Brisbane for a couple of nights during a quick and short notice trip to Brisbane. The service was friendly and efficient. My suite on the 42nd floor was pretty cool with a full kitchen and laundry not that I had much chance to use it. Had a coffee plunger but no plunger coffee... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide us with your feedback,this is always greatly appreciated and passed on to relevant departments. I'm very glad you got the chance to take some nice photographs from level 42,the views are quite something up there. We do not have a restaurant on site however we do have a chargeback facility with... More

Brisbane
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We are currently staying here and have found the rooms, location and staff to be very good. I would stay here again except that the walls must be paper thin because I have been woken up the last two night by somebody's screaming baby (at least 45 minutes of screaming each night at around 2) and have just spent the... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide your feedback. I am glad to hear that you enjoyed your stay for the most part,i'll be happy to pass this on to the relevant departments. Oaks Charlotte Towers is situated in a great location,we are close to many restaurants,bars and shopping malls. Thank you again. More

Berkeley Vale, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed there for a week recently for business. Fabulous location in the heart of the city. Comfortable apartment with every need catered for. Close to every tourist attraction as well as work. My only criticism is the bed. Asked for a king size bed and ended up with 2 singles pushed together. My partner and I constantly fell into the... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback. I am very happy to hear you enjoyed your stay. We definatley are in a great location and close to some beautiful restaurants and cafes' and of course the stunning Brisbane River. I'm sorry to hear the beds were slightly uncomfortable and i will follow this up with the... More

London, UK
Top Contributor
95 reviews 95 reviews
56 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice big rooms, with everything you could need. Adequate kitchen, balcony with a view if you're on a high enough floor, large comfortable bed (but two mattresses) and very conveniently located for queen Street mall. Walkable from Central station if you're travelling light from the airport too.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback, it's most appreciated. I have said many times that we are in a great location and we really are, there is so much to do in Brisbane and we are lucky to be in the heart close to all public transport,great restaurants,cafes and bars. The majority of our beds... More

Singapore, Singapore
Top Contributor
140 reviews 140 reviews
135 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In a convenient location near shops and eateries but the front entrance of the property is not well marked and taxis tend to miss it. Apartment is of reasonable size and clean. However do note that this is not a hotel so do not expect room service if you check-in late and the eateries in the vicinity are closed.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for your feedback,this is always greatly appreciated and passed on to all of our staff here at Oaks Charlotte Towers. I am glad to hear your stay was comfortable. We certainly are located in a great spot and are close to many restaurants and cafes,there are at least two 24hrs restaurants that are within walking distance that i... More

Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a week on business. Conveniently close to restaurants and stations, as well as the river. Friendly and helpful staff. Clean and comfortable. The wait for lifts can be long at busy times. 😕. I went for some great runs along the river and through the botanical gardens. You can cater yourself but plenty of lunch dinner and... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with your feedback. I am very happy to hear you enjoyed your stay and that you took advantage of the beautiful Brisbane River path for your runs. We are situauted in a great spot with a fantastic variety of restaurants and cafesto choose from. I have passed your feedback on to... More

Dunedin, New Zealand
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were on one of the very top floors and the views towards the river and over the surrounding buildings were very good. The apartments are well designed and spacious with good bathrooms and kitchen. The only downsides are that you often wait too long for lifts, on one occasion the rubbish bag and used towels were left behind and... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback from your recent stay at Oaks Charlotte Towers. We appreciate all feedback and take all comments and suggestions very seriously. We are very lucky to be situated where we are, we are so close to number of beautiful restaurants, bars , cafes and of course the Queen St Mall.... More

Wahroonga, Australia
Top Contributor
116 reviews 116 reviews
34 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed June 2, 2014

Its an apartment hotel. The apartments are pretty basic. They look like they were built 10+ years ago and havent had much renovation. However, if you want more facilities than a hotel (a small kitchen, washing machine, dryer) then it could be a good option. The location is good right in the centre of the city. Staff were friendly.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Firstly thank you for taking the time to provide us with your feedback , it's greatly appreciated . Oaks Charlotte Towers is definatley in a great location and close to many restaurants, bars, shops and public transport. We are also a short distance from South Bank , QPAC Theatre and the Science Museum, there is definatley plenty to do in... More

Mackay, Australia
Top Contributor
58 reviews 58 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
1 of 5 stars Reviewed June 1, 2014 via mobile

Staying at the moment. Came home this afternoon and the room was not serviced, no towels, no linen. I rang reception and the young lady I spoke to advised me that the housekeeping staff had marked it as done. It was not. I told her we were going out for dinner and asked for it to be done while we... More

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback. I am terribly sorry that your experience wasn't a more positive one. I have spoken to the relevant staff involved and am looking into find out as to why you did not have any service during your stay. My most sincere apoligies. I would be more than happy to... More

Owners: What's your side of the story?
If you own or manage Oaks Charlotte Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Oaks Charlotte Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotels.com, Tingo, Cheap Tickets, TripOnline SA, BookingOdigeoWL, Despegar.com, Priceline, Venere, Agoda and Otel so you can book your Oaks Charlotte Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Charlotte Towers Hotel Brisbane

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Hotel & grounds (11)
Viewed
View from room (14)
Viewed
Room/suite (22)
Viewed
Dining (9)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (5)

Amenities

Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style
#52 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 
Number of rooms
298

See which rooms travelers prefer