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All 161 Brisbane hotels

Oaks Charlotte Towers

4.5 of 5 Hotel   |   128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
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64%
Ranked #69 of 161 hotels in Brisbane
A recent review
3 of 5 stars reviewed yesterday
Neil S Yeppoon, Australia
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294 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Yeppoon, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We just had a three night stay at Oaks Charlotte Street, Brisbane and probably won't go back. The only reason we stayed here is that the other properties in easy walking distance to the Queen Street Mall are totally overpriced but, it appears that if you want a decent self contained apartment in Brisbane CBD you have to pay nearly... More

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Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed here for a week. The location is great but the hotel itself is tired. There is always a long wait for the elevators. The lock on our door was broken and even though I complained, it was never fixed. The room itself was ok if a bit worn and the bed comfortable. The wifi is a joke.... More

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide your feedback. All comments are taken seriously and have been passed on to the relevant departments. Oaks Charlotte Towers are hoping to update the furnishing in our apartments next year. Our location is definitely in a great part of Brisbane CBD, we are close to public transport and have a variety of... More

Tannum Sands, Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I love staying here, comfortable apartments, great location and love the 25m indoor pool. The only downside is the lifts are incredibly slow, we ended up using the fire stairs to check out after waiting 10 mins and still no lift. Parking is $25 per day, expensive but seems to be the norm in the city.

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with your feedback. Oaks Charlotte Towers have recently undergone a major refurbishment in the level 2 indoor pool area so I’m very glad that you got to enjoy that during your stay. We hope to see you again in the near future. More

Singapore, Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had booked a 2-bedroom apartment for my family of 5 and we were given a room on level 43, the 2nd highest floor of the entire building! The view from the room was fantastic and the room condition was great (clean with furniture which looked as good as new)! The close proximity of the apartment to the shopping area... More

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Michelle Z, General Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for providing your feedback. This is always greatly appreciated and will be passed on to all staff. I'm very glad to hear you enjoyed your stay and your room. Oaks Charlotte Towers is situated in a great spot in the heart of Brisbane CBD and is close to a wide range of beautiful café’s and restaurants. We... More

Mount Isa, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

A college and myself stayed here for 2 nights recently. We specifically requested twin bedding. When we arrive the girl at the desk was very blunt and slightly rude. As I have had clients of my own stay here in the past bedding requests seem to go un noticed with this hotel. When we got to our room the beds... More

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for providing your feedback, I am disappointed to hear this was not a more positive stay. The issues mentioned have certainly been followed up with the relevant staff. We do hope to see you in the future. More

Braidwood NSW
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

When I booked in I found the Staff faultless, so helpful, friendly and very courteous. When I got to my room which had a great view I was astounded by the amenities available, it was just like a luxurious one bedroom Unit beautifully fitted out with all you would ever need.

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you kindly for taking the time to provide your feedback, this is always most welcome. Oaks Charlotte Towers pride ourselves on providing the highest level of customer service and very glad hear you experienced this first hand. As always i will pass this feedback on to the all staff. We certainly ihope to welcome you back in the future. More

Bundaberg, Queensland, Australia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed in a 2 bedroom room with 2 of our sons. When booking the room we were not made aware if there was one bathroom or two. When we arrived at the room we were pleasantly surprised to find an ensuite and separate bathroom. The location is great with only a very short walk to the mall which... More

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for providing your feedback. I'm very happy to hear you enjoyed your stay and looking forward to welcoming you back in the future. Kind Regards More

Melbourne, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

With so many other options in the heart of Brisbane, don't waste your time staying here. Having been forced to stay here on three occasions due to group bookings via work, it has not improved. The rooms are hit and miss and could be good or terrible. The cleanliness is the absolute worst of anywhere I have stayed. Layers of... More

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Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Firstly I’d like to thank you for taking the time to provide us with your feedback and secondly apologise that your stay wasn't a more positive experience. Oaks Charlotte Towers pride ourselves on providing the highest level of customer service, wether that be on the front desk or in our housekeeping department so I am disappointed to hear you experienced... More

Whakatane, New Zealand
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my son (9yo) for a weekend. Good accomodation in a great location, nice spacious apartment, we were upgraded to a 2 bedroom aprtment which was great. The pool and gym were good. Little bit noisy but nothing to get too worked up about. I'd definitely stay here again.

Was this review helpful? Yes
Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you pkindly for taking the time to provide your feedback, this is always greatly appreciated. I'm very glad to hear you enjoyed your stay and made use of our facilities,our level 2 pool area has just recently undergone a major refurbishment. We look forward to welcoming you back in the near future. Thank you More

Mareeba, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a good business hotel.It is central, clean, safe and well maintained. You can have an self catering apartment for a longer stay or a smaller room for an overnight. There is a gymn, a pool and it is not too far to the Botanic Gardens and the river if you would prefer a run or a walk outdoors.... More

Was this review helpful? Yes
Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide your feedback. Oaks Charlotte Towers is situated in the heart of Brisbane CBD and close to a wide range of attractions and with a wide range of restaurants on our doorstep its easy to find somewhere suitable to dine. Thank you once again and we hope to welcome you back in the... More

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Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane

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Amenities

Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool
Hotel Style
#51 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 
Number of rooms
298

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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