We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Oaks Charlotte Towers

4.5 of 5 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Oaks Charlotte Towers
Professional photos View all
Browse nearby
Oaks Charlotte Towers
Write a Review

323 reviews from our community

Traveler rating
    72
    132
    68
    31
    20
See reviews for
49
56
26
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (87)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (54)
All months
Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in a 2-bedroom unit which had a nice balcony with city views. Room had everything you could need. Staff were helpful. Good CBD location. Drawbacks were that the rooms are starting to show their age, the aircon is centrally controlled and the room was very cold and that the lift takes a long, long time.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

We are pleased to hear that you enjoyed the views and excellent location of the Hotel during your recent stay. Each room has it’s own air conditioning unit and controls to change the temperature in the apartment. We appreciate your feedback and hope you choose to stay with us again in future. More 

Aldinga Beach, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 5 nights in the Oaks on Charlotte, using it as a base to explore Brisbane and visit family in the suburbs. The Hotel was well appointed and the staff were friendly and helpful, we had a 1 bedroom apartment which was very comfortable and roomy. The only two drawbacks were no view and finding a car park was... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for your review on your recent stay at Oaks Charlotte Towers. Unfortunately there is no free of charge car parking in the Brisbane CBD. At $25 per night our car parking rates are very competitive and often cheaper than other CBD parking options. We hope that you would consider staying with us again on your next... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a lovely work stay in these apartments, stayed for 5 nights, very comfortable, the only issue I had was on the second day I advised the front reception staff that the TV did not work in the bedroom they advised they would fix it, it never got fixed despite advising staff. Other than this was a comfortable apartment. My... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

It is very disappointing to hear that the issue with your TV was not resolved. I do apologise that his was not properly followed up. Thank you very much for your feedback and we hope to welcome you back in the future. More 

Helensvale, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night - room was fabulous, amazing views , clean , spacious and comfortable (bedroom not good for vampires, very very bright and light from sunrise on). Great location, walking distance to everything. Staff were friendly and cheerful... OK so the negatives .. the car parking is a nightmare. For $25 you get a car park - you... More 

Was this review helpful? Yes 1
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for leaving your feedback about your stay at Charlotte Towers. Unfortunately we do have limited car parking facilities and I do apologise that you were unable to locate a car parking space. We are happy to hear that you enjoyed the room and views during your stay. More 

Canberra, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently spent an extended stay at Oaks Charlotte Towers and couldn't have asked for a better place to set up while I was there. I would really like to commend the front of house and cleaning staff, who were all very friendly and responsive despite it being a busy period. I had a clean and reasonably spacious one bedroom... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

We are very happy to hear that you enjoyed your recent stay with us. We really appreciate your feedback and would love to welcome you back to Charlotte Towers in the future. More 

Townsville, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 9, 2014

I stayed in a 1 bedroom apartment for an extended period. Even though the room itself is nice, the kitchen is woefully equipped. How they could reasonably expect someone to be able to prepare their own meals here is beyond me. There was no chopping board - what! Do they expect people not to chop things!? Random. Both fridge shelves... More 

Was this review helpful? Yes 2
Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with your feedback. I’m sorry to hear that your stay wasn’t a more enjoyable one. Oaks Charlotte Towers do advertise as a fully self serviced apartment style accommodation and the apartment should have been fully stocked with cooking utensils. We do have replacement items to hand just in case something is... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed November 6, 2014

This is an adequate hotel if you are just after a bed but forget it if your stay requires any consideration by the front desk. I arrived early, before my partner in whose name the booking was made. Despite having a copy of the booking details, I was not allowed in the room until he arrived (ninety minutes later). The... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for leaving your feedback about your recent stay. Unfortunately for security reasons we are unable to check anyone in to the Hotel without having their name in the reservation. I do apologise for Housekeeping entering your room before you departed. I believe there was a miscommunication between your partner and our front desk staff as our front desk... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

This is simply the very best place to stay in the Brisbane CBD and I've stayed at quite a few of them! With fabulous rooms, it's classy, central and affordable. Staff are brilliant and helpful. I always happily reccomend this Oaks to others for quality service and comfort.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for your feedback. We really appreciate your review and your recommendation of Oaks Charlotte Towers to others. We look forward to seeing you again soon. More 

Caboolture, Australia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2014

We booked a room for a Saturday overnight stay, having read all the reviews about bad service, slow lifts, and outdated rooms, we never experienced any of these problems, the room was on the 22nd floor, so no noise from below, not a river view, but the city view is not the worst we have come across, the room was... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your recent stay with us. Please feel free to request a higher floor on your next visit. We will always do our best to meet all guest requests. More 

Rockhampton, Australia
Top Contributor
103 reviews 103 reviews
47 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 21, 2014

My stay this time was much improved from my last one in 2012. The rooms have since been refreshed and updated and made a world of difference. Whilst it only was a coast of paint and new furniture it was something. They just need to refresh the bathroom now and maybe a more comfortable bed. My only complaint was the... More 

Was this review helpful? Yes
Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with your feedback. I’m very pleased to hear that we welcomed you back to Oaks Charlotte Towers again. I’m sorry you experienced delays with the lifts during stay. Oaks Charlotte Towers pride our self’s on giving the highest level of customer service and glad you got to experience that. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Oaks Charlotte Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Cheap Tickets, Agoda, Priceline, Expedia, Travelocity, Ctrip TA, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Oaks Charlotte Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#53 Luxury Hotel in Brisbane

112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (11)
Viewed
View from room (14)
Viewed
Dining (9)
Viewed
Bathroom (5)
Viewed
Pool/beach area (2)
Viewed
Other (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay