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Oaks Charlotte Towers

4.5 of 5 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
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Oaks Charlotte Towers
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325 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryborough, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I took my whole family to this venue for their Christmas gift and it was a great experience. Right i the heart of the city so everything was within walking distance for the little ones - and the oldies- and a very competitive price. The units have full fridges and stoves so we were able to prepare meals for those... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Family and i checked into a 2 bedrooms suite on 3 dec and stayed there for a week. The layout of the room is nice and we are impressed with the huge balcony. Check-in and out is seamless. Parking is at A$25 a day or A$90 a week, given its location, this rate is reasonable. Now housekeeping is definitely a... More 

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Brisbane, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a 2-bedroom unit which had a nice balcony with city views. Room had everything you could need. Staff were helpful. Good CBD location. Drawbacks were that the rooms are starting to show their age, the aircon is centrally controlled and the room was very cold and that the lift takes a long, long time.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

We are pleased to hear that you enjoyed the views and excellent location of the Hotel during your recent stay. Each room has it’s own air conditioning unit and controls to change the temperature in the apartment. We appreciate your feedback and hope you choose to stay with us again in future. More 

Aldinga Beach, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 5 nights in the Oaks on Charlotte, using it as a base to explore Brisbane and visit family in the suburbs. The Hotel was well appointed and the staff were friendly and helpful, we had a 1 bedroom apartment which was very comfortable and roomy. The only two drawbacks were no view and finding a car park was... More 

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for your review on your recent stay at Oaks Charlotte Towers. Unfortunately there is no free of charge car parking in the Brisbane CBD. At $25 per night our car parking rates are very competitive and often cheaper than other CBD parking options. We hope that you would consider staying with us again on your next... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely work stay in these apartments, stayed for 5 nights, very comfortable, the only issue I had was on the second day I advised the front reception staff that the TV did not work in the bedroom they advised they would fix it, it never got fixed despite advising staff. Other than this was a comfortable apartment. My... More 

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

It is very disappointing to hear that the issue with your TV was not resolved. I do apologise that his was not properly followed up. Thank you very much for your feedback and we hope to welcome you back in the future. More 

Helensvale, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a night - room was fabulous, amazing views , clean , spacious and comfortable (bedroom not good for vampires, very very bright and light from sunrise on). Great location, walking distance to everything. Staff were friendly and cheerful... OK so the negatives .. the car parking is a nightmare. For $25 you get a car park - you... More 

Was this review helpful? Yes 1
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for leaving your feedback about your stay at Charlotte Towers. Unfortunately we do have limited car parking facilities and I do apologise that you were unable to locate a car parking space. We are happy to hear that you enjoyed the room and views during your stay. More 

Canberra, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I recently spent an extended stay at Oaks Charlotte Towers and couldn't have asked for a better place to set up while I was there. I would really like to commend the front of house and cleaning staff, who were all very friendly and responsive despite it being a busy period. I had a clean and reasonably spacious one bedroom... More 

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

We are very happy to hear that you enjoyed your recent stay with us. We really appreciate your feedback and would love to welcome you back to Charlotte Towers in the future. More 

Townsville, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 9, 2014

I stayed in a 1 bedroom apartment for an extended period. Even though the room itself is nice, the kitchen is woefully equipped. How they could reasonably expect someone to be able to prepare their own meals here is beyond me. There was no chopping board - what! Do they expect people not to chop things!? Random. Both fridge shelves... More 

Was this review helpful? Yes 2
Michelle Z, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with your feedback. I’m sorry to hear that your stay wasn’t a more enjoyable one. Oaks Charlotte Towers do advertise as a fully self serviced apartment style accommodation and the apartment should have been fully stocked with cooking utensils. We do have replacement items to hand just in case something is... More 

Melbourne, Australia
1 review
2 of 5 stars Reviewed November 6, 2014

This is an adequate hotel if you are just after a bed but forget it if your stay requires any consideration by the front desk. I arrived early, before my partner in whose name the booking was made. Despite having a copy of the booking details, I was not allowed in the room until he arrived (ninety minutes later). The... More 

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for leaving your feedback about your recent stay. Unfortunately for security reasons we are unable to check anyone in to the Hotel without having their name in the reservation. I do apologise for Housekeeping entering your room before you departed. I believe there was a miscommunication between your partner and our front desk staff as our front desk... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

This is simply the very best place to stay in the Brisbane CBD and I've stayed at quite a few of them! With fabulous rooms, it's classy, central and affordable. Staff are brilliant and helpful. I always happily reccomend this Oaks to others for quality service and comfort.

Was this review helpful? Yes
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you very much for your feedback. We really appreciate your review and your recommendation of Oaks Charlotte Towers to others. We look forward to seeing you again soon. More 

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Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#53 Luxury Hotel in Brisbane

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