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Oaks Charlotte Towers

4.5 of 5 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Best prices for: 1 room 1 guest
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Oaks Charlotte Towers
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Oaks Charlotte Towers
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341 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Macquarie, Australia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Quiet one bedroom apartment in a great location just a short stroll from Queen Street Mall. Generous size facilities throughtout the apartment, modern and comfortable, friendly staff, easy parking facilities and heaps of good dining options around the corner. Free 30min internet each day. Very reasonably priced. Overall a great choice for either work or pleasure visit to Brisbane.

Was this review helpful? Yes
Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear MooreFamily63, Thank you for your recent review on Trip Advisor, it is great to hear that your recent stay with us was such a positive one. We hope that you had time to make the most of our very central location while you were here and enjoyed all that Brisbane has to offer. We’re pleased you found our accommodation... More 

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Sunshine COast
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel extensively for work and although I was here travelling with family I was astounded at the new service low I experienced. Units are well appointed, and the building is central to many Brisbane attractions. We arrived at 1.30pm, and understood that our room was not yet ready. Understand completely that check-in is a 2pm and we opted to... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear HiluxDC, We thank you for your recent review, and are disappointed to read that you were not fully satisfied with the service provided throughout your recent stay. Our customer service is definitely something that we pride ourselves on here at the Oaks Charlotte Towers and I do apologise that you felt it was not up to standard throughout your... More 

Rockhampton, Queensland, Australia
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Was pleasantly surprised when i walked into my apartment. Clean, spacious & noise free. Only a few minutes walk to Queen St, Central station and some wonderful restaurants. Value for money and will definitely be staying here again when next in Brisbane.

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to leave us such a positive review. I am glad to hear your stay with us was a comfortable one. Our central location does mean you have an array of shops, restaurants and means of transportation only a few minutes walk away which is always a bonus. We thank you again for your review... More 

Queensland, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Literally a few minutes walk from Queen St or Riverside, these apartments are in the heart of the CBD. Easy to get around from and there are plenty of good restaurants and cafes locally. We didn't dine in the hotel itself, but the Thai restaurant next door is excellent. The apartment itself was certainly roomy and had everything you could... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to provide us with such a kind review, I am glad to hear your stay with us was thoroughly enjoyed. We are located in the heart of the CBD which is always convenient if you are not looking to travel too far from the hotel. Once again, thank you for your review and we... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Everything was good, nice location. The biggest thing was, it charged me $150 deposit, but is okay coz most of hotel will charge deposit. HOWEVER, I didn't receive my $150 back. Feels so bad. It has been like 2 months already and I went to ask the reception, they said it needs to be precess for a while. Then I... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for your review. I am glad to hear the overall stay and location were enjoyed whilst you were here. I am sorry to hear your bank took longer than usual to release the pre authorised funds back to you, the release time does unfortunately vary per bank. We do hope to see you again in the near future. More 

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I was a little disappointed in these apartments, few stains on the carpet and dated couches but it's the lifts that really annoyed me big tower and 2 lifts servicing the whole area they are so very slow, I had read in previous comments about these lifts and I do have to agree. Right in the heart of Brisbane but... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review the Oaks Charlotte Towers, we value your feedback and will look in to the areas advised in your comment. We are currently in the process of updating our sofas, which will refresh the apartments. Once again, thank you for your feedback and we do hope to welcome you back in the near... More 

Perth,Western Australia
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at Oaks on Charlotte on multiple occasions when in Brisbane on business and all-in-all the experiences have been good. One of the previous stays was for a month, so we are pretty familiar with this place. It is well located in terms of access to the centre of the city and a short walk from the river... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review the Oaks Charlotte Towers after your recent stay. I am glad to hear your return stay with us was a pleasant one. I am sorry to hear the amenities within your apartment were not replenished consistently, this will be followed up accordingly with our housekeeping department. We do pride ourselves on our... More 

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2015

Very nice apartments clean has all you could want, nice closed in balcony with table and chairs comfy beds only bad point is parking it cost 25,.00 extra on apartment rate which is already high. Great 5min walk to shops and resturants

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear carolm37, Thank you for taking the time to review us, I am happy to hear that your recent stay with us was an enjoyable one. We look forward to welcoming you back to the Charlotte Towers in the near future. Kind Regards Hollie More 

Coffs Harbour, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 20, 2015

Great location in the CBD with Queen St Mall basically on your doorstep.We stayed in a two bedroom apartment which was spacious and the beds were super comfy. The rooms are a little dated and the shower door in the en suite wouldn't close but they were clean. It was also very quiet of a night, A big plus for... More 

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Hollie L, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Trish, Thank you for taking the time to review the Oaks Charlotte Towers. I am glad to hear our central location was enjoyed whilst you were here with us. We are indeed very close to a variety of restaurants and major department stores which is always convenient if you are not wanting to venture too far! Once again I... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

I stayed here for work over the New Years break, and picked this property for the apartment style and location to the city. The place is great! i had read previous reviews regarding the lifts being slow, and they are (they could also use a fan or aircon), but this was probably the only real negative during my stay. I... More 

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Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear blazingbug, many thanks for your recent review. I am glad to hear that the Oaks Charlotte Towers was able to provide you with an comfortable stay whilst you were here for work over the New Year period. I am delighted to hear that you enjoyed your room throughout your stay. We do have fully furnished apartments which allow you... More 

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Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#60 Luxury Hotel in Brisbane

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