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Oaks Charlotte Towers

128 Charlotte StreetOaks Charlotte Towers, Brisbane, Queensland 4000, Australia
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Oaks Charlotte Towers
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389 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I absolutely love staying at Oaks charlotte towers, I will admit I have had 1 issue whilst staying there where I didnt get charged when I placed the order and was not expecting to have to pay when I arrived, but you know what I feel it was my mistake for not realising that. make sure you ask for an... More 

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Churchill, Australia
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed a week and this apartment hotel was very good. Would stay here again anytime. Location is excellent and was just one block from the centre of town. Had a lovely enclosed balcony and the view was terrific. Transport easy to navigate too.

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Having arrived at this hotel I am having second thoughts and debating if I can move to another one in the morning. Arriving on Sunday prior to stated check in time (2pm), I understood that I could not check in as a room was not available. (Noticed signs giving late check outs on Sunday to 5 pm). An indication was... More 

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Newcastle, Australia
1 review
2 of 5 stars Reviewed 1 week ago NEW

From the moment we arrived the staff were extremely rude, couldn't put a smile on their face and seemed very reluctant to help with anything. Thank god the view was great to make up for the worst service I've ever experienced from a hotel. To really top off the experience we heard the staff discussing other rude guests as we... More 

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Gracemere, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

I was silly enough to leave my brand new BVLGARI Man Extreme 100ml bottle of aftershave behind, last night and after calling reception this morning at 7.17am, before house keeping had arrived, I was informed 12 hours later that nothing was left behind!!!! What a disgraceful display of honest by all staff especially house keeping not to mention the fact... More 

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Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Dear Titanium1973, Thank you for reviewing the Oaks Charlotte Towers following your recent stay. I apologise that there was such a delay in contacting you regarding your item, this is not usually the case and I do apologise for any inconvenience caused. Please be advised that your item has been located as previously discussed and is currently in transit to... More 

Gold Coast, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Booked through Bookings.com had an amazing studio apartment on high floor. Nice view. Hotel is centrally located and within walking distance to the Queen St Mall, Treasury Casino, Eagle Street Pier (must try Centro Italian restaurant). Only one fault with the room, the bathroom is located at the entry to the room and the bedroom is located at the very... More 

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Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Dear Robyn H, Thank you for your review on Trip Advisor following your recent stay with us. I am happy to read that you found our apartments to be great value and our location convenient. We are centrally located in the heart of Brisbane’s business and retail district which is perfect if you are not looking to wander too far.... More 

Sydney, Australia
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, this is very good. Location is excellent if you need to be in the CBD and only a 10-minute walk from Central Station. The reception was extremely welcoming and helpful (stored my bags for the day while I was at meetings around town) and the room on the 39th floor was large and had a great view. The room... More 

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Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Dear Ross M, We appreciate you taking the time to review the Oaks Charlotte Towers following your recent stay with us. I am glad to read that your overall stay with us was enjoyed. I am however disappointed to read that there were a few maintenance issues which I do apologise for any inconvenience caused. We are situated in the... More 

Gympie, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well presented hotel in the city centre, 2 minute walk from the Queen St mall. Rooms where well presented (though the bed was a little like a rock), clean and very comfortable. Staff where more then helpful and very pleasant. would certainly recommend and stay again!

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Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Thank You for your review on Trip Advisor following your recent stay at the Oaks Charlotte Towers. I am pleased to read that you enjoyed your stay with us. By the sounds of things our location was convenient whilst you were here, we are lucky enough to be located in the heart of the CBD with a variety of restaurants... More 

Noosa, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is such a convenient hotel for central Brisbane and dangerously close to David Jones in Queens Street Mall! Very well appointed one bed apartment with everything that you could need. I loved looking out at the river with the floor to ceiling window from my bed in the morning with my cup of tea having had one of the... More 

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Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review us on Trip Advisor following your recent stay. It is great to read that you found the apartments a comfortable choice for your stay. We are in a great position in the heart of the city and I am glad to hear you were able to make the most of our location!... More 

Brisbane, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my partner in June 2015, it was average, nothing too special. They held the bond money for over week after we had left the hotel, which was a little strange. The bond of $150 we felt was too much, considering other hotels such as Q1, only take a $1 bond. Overall, it was just a normal... More 

Was this review helpful? Yes
Hollie L, Manager at Oaks Charlotte Towers, responded to this review

Thank you for your review of the Oaks Charlotte Towers following your recent stay, your feedback is greatly appreciated. We do look forward to welcoming you back on future travels to Brisbane. Kind Regards Hollie More 

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