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Cloud 9 Backpackers

350 Upper Roma St, Brisbane, Queensland QLD 4000, Australia
Best prices for: 1 room 1 guest
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Cloud 9 Backpackers
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Cloud 9 Backpackers
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14 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • Danish first
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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A TripAdvisor Member
1 of 5 stars NEW

If you've ever seen a crack house and wondered what it's like to live in one, Cloud9 is worth checking out. When you enter the building a voice in your head will tell you to leave immediately. Ignore this. I noticed the smell of urine on the way up the stairs. I later learned in this subculture, the management will... More 

Was this review helpful? Yes 12
London, United Kingdom
20 reviews 20 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The hostel is pretty run down. Whilst it is very cheap and very close to the bus terminal it is in pretty shabby condition. The cloud 9 sign is broken, the kitchen is poky and not very clean, the rooms are a good size but pretty filthy and the bathroom was in hideous condition. The vibe is also not very... More 

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Brisbane, Australia
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

The worst of 6 hostels I've stayed at in Brisbane. Tiny rooms, the advertised air con doesn't actuallying have any coolant and so run down this place should get investigated by health and safety authorities. When it rains there are so many leaks through smashed windows, broken doors and holes in the roof. The showers are mouldy and the urinals... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

Overall, that's one of the good hostel I've been to.. Close to everything, good facilities, every night they offer something to do. They have a bar next door but gotta say it wasn't open when I was there. Had a lot of fun with the staff, always trying to help out. Prices are cheap, I was staying in a 16... More 

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1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

This hostel is great if you're looking for bottom line accommodation. Air con doesn't work, rooms are cramped and crappy sheets. The manager of this hostel is 110% unprofessional (Chris) loves to throw peoples belongings out on the street. Your man found empty goon boxes in our 6 bed dorm when the 3 of us checked out. No proof these... More 

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Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

Have been staying in hostels for quite a while all the way around Australia, but I must say Cloud 9 is one of the worst. The atmosphere and people that stay there are great, but the staff, especially the staff manager, are a whole different question. In two weeks said manager (or rather assistant manager) starts a fight with one... More 

Was this review helpful? Yes 3
Sydney, New South Wales, Australia
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2015

Got into Brisbane at 6.30am. Went to Cloud 9. Enquired about rooms, yes we have dorms from 20 per night. Waited three hours. Enquired if possible to check in, no have to wait til 10. Waited another half hour. Enquired if I could check in now. Was told that there were.rooms available from 23 per night. What happened to 20... More 

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Melbourne, Australia
Top Contributor
83 reviews 83 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 4, 2015

For a budget stay, it is a good place to choose. Don't expect a super well kept and homely atmosphere. Everything looks rather old and needs some new paint. Also, there is a weird system of different floors and no lift. There is, however, a balcony with a great view (like the other hostels on the street have) and a... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 14, 2014

I always try to stay positive but there is no pro about this hostel. The staff is extremely roud, talking to you as if you were stupid. The rooms are too small and bad maintained. The common areas too small and unconfortable. But the worst thing is the kitchen - you have to ask in reception for anything you need... More 

Was this review helpful? Yes 2
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 8, 2014

Probably the worst hostel in Brisbane. Dirty and disgusting everywhere. There is mold i the rooms, bathrooms and kitchen. Bugs all over and worst of all the incompetent staff don't even care. They are rude and unkind! Do not go there!! No service at all!

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Additional Information about Cloud 9 Backpackers

Address: 350 Upper Roma St, Brisbane, Queensland QLD 4000, Australia
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $
Number of rooms: 21
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