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Cloud 9 Backpackers

350 Upper Roma St, Brisbane, Queensland QLD 4000, Australia
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1 room 1 guest
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Date | Rating
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  • English first
  • French first
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  • Mar-May only
    (3)
  • Jun-Aug only
    (7)
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Sassari, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

This place is absolutely horrible, air condition in the room that actually didn't work. dirt everywhere, bad smell at the entrance, ants in the kitchen, I found bed bugs in my room and the staff was completely indifferent at the problem, very rude! There has been a storm that ruined some rooms so they relocated me in another room lot... More 

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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed a month, time to find a room in a flat, and this place is clean which was my top first for a backpacker. the staff is helpful & really nice. Close to the CBC, bus & train station, Coles. Washing machine, dryer. Roof top with really nice view & BBQ. You have to pay for the wifi but... More 

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Canada
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The worse hostel experience I have ever had. Cockroaches in our shower and bugs everywhere in the kitchen, holes in the walls and ceilings... need I say more. This hostel needs to be removed from the guide book I bought.

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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 13, 2015

I've stayed in hostels for the same price and not come across anywhere so shocking. They shouldn't be open.. end of really. We were in a 8 bed dorm first. The place stinks. There was mould. Sheets are stinking. Because it smells so bad they keep the doors open but people/anyone!!! can come in and out of the rooms all... More 

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1 review
1 of 5 stars Reviewed July 3, 2015 via mobile

I've never written a review for anywhere before but this hostel has shocked me. I stayed in a 12 bed dorm for $24. Looked my room up online afterwards and turns out they've charged be $5 more. Just to clarify, I wasn't expecting the Hilton when I arrived. I know in hostels you expect noise but here it was ridiculous.... More 

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Moray, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 25, 2015

Cheap hostel but for good reason. Mould/damp on ceiling above bed, corridor smells, no blanket offered so cold at night, girls showers only have curtain with no door so paranoid someone was going to walk in by accident and generally just run down and falling apart. Staff were very friendly but that was the only good point. Definitely worth paying... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

Worst hostel where I have ever been to. The building looks like it is collapsing and it smells very bad. The kitchen and men bathroom are so dirty that you don't want to go there. Spend couple of dollars more and pick any of the other hostels on the same street.

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Prague, Czech Republic
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 30, 2015

The kitchen is the smallest kitchen ever, and its so hot in there! If you pay extra for an air conditioned room, beware that the air conditioning hardly works. The neighbouring hostels are much much nicer, but Cloud 9 is by far the cheapest. Besides these things the hostel is at least kept fairly tidy and it is in a... More 

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Perth, Australia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed March 18, 2015

Horrible hostel. We paid to a girl in the reception and asked for a receipt but she told me that I had to wait, got it 20 minutes later. After 2 hours in the room a rude guy knocks on our door and asks us if we're drinking. We say no and let's him smell my drink. After this he... More 

Was this review helpful? Yes 3
A TripAdvisor Member
1 of 5 stars Reviewed February 23, 2015

If you've ever seen a crack house and wondered what it's like to live in one, Cloud9 is worth checking out. When you enter the building a voice in your head will tell you to leave immediately. Ignore this. I noticed the smell of urine on the way up the stairs. I later learned in this subculture, the management will... More 

Was this review helpful? Yes 20
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