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Oaks Festival Towers

4.5 of 5 108 Albert Street, Brisbane, Queensland 4001, Australia
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Oaks Festival Towers
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Oaks Festival Towers
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297 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bundaberg, Queensland, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here in June 2014 and thought it was nice enough to stay again. Booked 2 x 2 bed apartments and both rooms were clean and comfortable although our room did not have the air conditioning working. After 2 calls to reception they moved us to another room where the air con worked very well. The rooms have an ensuite... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review after your recent stay at Oaks Festival Towers. It’s great that you came back to us for a return visit after your stay in June. We apologise for the issue with the air conditioning system, and we are pleased that we were able to resolve this for you. We have looked further into the lack... More

Newcastle, Australia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I had a very comfortable stay. The rooms are very clean. Good view of the city from the room. Nice sized kitchen. Everything you could want is in the room. Excellent pool. And the best part is the location. Walking distance to the mall, casino, restaurants, and pubs. And the staff was excellent. They gave the room a call to... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review posted on Trip Advisor following your recent stay at Oaks Festival Towers. It’s good to hear that your stay was so enjoyable. We pride ourselves on our customer service and we are pleased this was a positive experience for you. Your comments regarding the cleanliness of our rooms will be passed on to our housekeeping... More

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

My teenage daughter and I travelled by train from Gold Coast to Brisbane for the weekend and found that this hotel , because of its position allowed us to get around the CBD and South Brisbane area easily . It is only a short walk from Central railway,Queen Street Mall ,Eagle St pier and Southbank. The staff were friendly and... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review recently posted on Trip Advisor. We are so pleased that you enjoyed your stay and that it was such a positive experience. As you have stated, our location is ideal for several Brisbane attractions, and we’re glad you were able to enjoy these during your stay. Our pool area has recently been refurbished, and is... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had prepaid but wasn't aware of the $150 deposit & ended up having to call a friend in nz at 10pm to ask for help. Then found the couch in my room was so stained I didn't even want to sit on it. The staff were very helpful, though, & moved me to much tidier (& much nicer) room,... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

We thank you for taking the time to provide valuable feedback on your recent stay at Oaks Festival Towers. We are sorry that our policy of a $150 credit card pre-authorization was a surprise to you, this is a standard procedure, and should have been explained at time of booking. As you have stated we are in the process of... More

Bondi, Australia
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was very lucky to secure a room in this hotel as i stayed of the week of the G20 summit where either all rooms throughout Brisbane were booked up or the rates were outside my budget. I'll be quite honest this hotel would not normally be my first option (i have stayed previously in Oaks in Brisbane on Margaret... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

We thank you for providing feedback on your recent stay at Oaks Festival Towers, and we’re glad we were able to accommodate you at such short notice. All Oaks apartments are fully self contained with kitchen and laundry, which is very useful for guests looking for an option to self cater. The sunroom/patio feature in some of our rooms is... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is at an excellent location. Being from Canada and driving on the other side of the road and trying to find the entrance/parking to check in was a bit of a difficulty but I managed nevertheless. After that day, it was a breeze to pull in and out of the parking lot. A lot of options for food... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

We thank you for taking the time to provide valuable feedback on your stay at Oaks Festival Towers, and we are very pleased you enjoyed your stay. Brisbane CBD can be difficult to navigate when driving for the first time, as we do have several one way systems. We are pleased you found everything to be positive once you had... More

Woombye, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner & I stayed fri & sat as we were going to the Brisbane Good Food & Wine show. We usually stay elsewhere when in Brisbane, but decided on a change, and we were pleasantly surprised. Like other Tripadvisor reviews, I agree it is well located. Very central, walkable distances. Parking isn't included in the price, but at $25/night... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

We thank you for taking the time to provide valuable feedback on your recent stay at Oaks Festival Towers, and we are pleased you enjoyed your stay with us. As you have stated, compared to other available options our guest car parking is very reasonable for a CBD location, and we are glad you were able to enjoy the convenience... More

Canberra, Australia
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

i stayed here for two nights in Room 1510. It is a one bedroom unit with the bedroom a separate room. It has a well-equipped kitchen and a laundry with washing machine and dryer in the bathroom. I chose this place purely because it had a 25metre lap pool. The pool, on level 4, is two lanes wide and clean.... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to provide valuable feedback on your recent stay at Oaks Festival Towers. We appreciate all feedback, especially from a Senior Contributor like yourself, as it allows us to continually improve our service in order to exceed guest expectations. We are pleased to hear that you enjoyed the convenience of our fully self contained apartments... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2014

The apartment is fully self contained with a full size fridge (even had a laundry). The apartment was comfortable and clean. The staff were friendly and very helpful. The location is fantastic as it is an easy walk to shops, food and we even walked to Southbank (a bit further but it was a lovely walk on a cool summer... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

We appreciate the time you have taken to provide such valuable feedback on your recent stay at Oaks Festival Towers. We are pleased to hear that you enjoyed your stay and the convenience of our self contained apartments and central location. Your positive comments regarding room cleanliness and customer service will be passed on to our Housekeeping and Front Office... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2014

If you are in Brisbane for a weekend stay and are looking for accomodation in the city that is comfortable and good value then this does the job. Fully self contained with full sized fridge and plenty of utensils etc to organise a decent breakfast etc. Lots of restaurants, cafes and bar options just outside the front door. It is... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your recent stay at Oaks Festival Towers and for taking to time to provide valuable feedback. We are pleased to hear that you enjoyed your stay and found our fully self contained apartments and central location convenient. We look forward to welcoming you back to Oaks Festival Towers on your next trip to Brisbane. More

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Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
Number of rooms: 237
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel

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