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Oaks Festival Towers

4.5 of 5 108 Albert Street, Brisbane, Queensland 4001, Australia
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Oaks Festival Towers
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Oaks Festival Towers
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334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights. Very good location in the heart of Brisbane CBD. We had a great view of the city from our high room and floor to ceiling windows. The one bedroom apartment is very spacious and modern but still feels cozy and comfortable. Rooms are kept very clean and the kitchen has everything you need to cook... More 

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review on Trip Advisor following your recent stay with us at Oaks Festival Towers. We are so pleased that you found everything about our property to be such a positive experience. Our pool area has been very popular with the recent hot weather Brisbane has been experiencing, and it’s great that you were able to enjoy... More 

Wales, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed in Brisbane for 3 nights with wide and two kids (8&5) A very busy block. Not surprised with 40+ floors but in an excellent location inside the CBD close to the main square and easy walking distance to the river, ferries and access to the south bank Stayed on the 37th floor with fantastic views of the city and... More 

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your great review on Trip Advisor following your stay with us over the Christmas period. It’s great that you found the whole experience to be so positive. We do pride ourselves on the cleanliness of our rooms, and we’re pleased this was of an exceptional standard for you, your comments have been passed onto our housekeeping department... More 

Top Contributor
98 reviews 98 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, the price is also relatively inexpensive for the CBD and the rooms are lovely. Just wish the front counter staff were a little more engaged in greeting people. Even the nicest of the people who met us at check-in didn't even seem to care much about whether we were there. I saw an older woman come in asking... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Dale T. We thank you for your review on Trip Advisor, and are disappointed that you have not been entirely satisfied with the service provided. Our guest customer service is something that we take great pride in here at Oaks Festival Towers and the issues you have raised will be discussed with our team. We are so pleased that... More 

Bellingen, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here when visiting Brisbane for an Asia Cup football game on a hot weekend in summer. It is close to free ferry to south bank, downtown shopping, and public transport. The pool and fitness room were the icing on the cake. We had 2 teenagers, a 10 year old & 2 adults. Because of the booking system we... More 

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review on Trip Advisor following your stay with us last weekend. It’s great that this was such a positive experience for you. We’re sorry there were no available rollaway beds available at check in, in future we would recommend you call in advance for any additional requirements to guarantee availability. Fortunately your 10 year old was... More 

Toowoomba, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at Festival Towers on the weekend. We just spent 1 night at Festival Towers. It is in a great location in the centre of Brisbane. Very neat and tidy 2 bedroom 2 bathroom apartment on the 14th Floor. Very comfortable, clean and very accessible.

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review on Trip Advisor, it’s great that your stay with us was such a positive experience. We hope that you had time to make the most of our very central location while you were here and enjoyed all that Brisbane has to offer. We’re pleased you found our accommodation to be just what you needed, and... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The air-conditioning system has failed in large parts of the building. The air conditioning system has dramatically malfunctioned this summer. I would not stay in festival towers because problems are not resolved in a reasonable time-frame.

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Russell M, we are so sorry that your recent stay with us was not a good experience for you, and we apologise for the issues you experienced with the air conditioning. We do hope that our front office staff were proactive and worked towards resolving the issue for you. Again we thank you for your feedback, and do hope... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a room on the 18th floor (there are 42 floors!) and an amazing view of the city. Floor to ceiling windows and very spacious room. Separate bedroom and dining table by the windows to enjoy view. Very clean rooms and cleaned every day. There is also a lovely indoor spa consisting of lap pool and jacuzzi. Hotel in... More 

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OFTB, General Manager at Oaks Festival Towers, responded to this review

Thank you for your great review on Trip Advisor, we're so pleased that your stay at Oaks Festival Towers was such a positive experience. The standard of cleanliness in our apartments is of paramount importance, and reviews such as yours indicate that we are achieving a high standard. It's good that you were able to make use of the pool... More 

Katherine, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Convenient, Good location, Comfortable, Affordable, Secure, friendly helpful staff, 2 TV's, shower only, lift, Bit hard to find, expensive car parking, block out curtains could be better Would stay again

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your review following your recent stay with us at Oaks Festival Towers. It's good to see that you were happy with service and facilities. We do take on board all comments received, and we thank you for your comment regarding the black out curtains. We pride ourselves on our custome service, and are pleased this was a... More 

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the towers from 26th - 31st December in a GORGEOUS 2-bedroomed apartment on the 39th floor. The views overlooking downtown Brisbane were phenomenal! The apartment itself was very clean & modern and I especially loved eating breakfast on the "balcony" with the floor to ceiling windows admiring the views. The apartment contained a washing machine & dryer... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your great review on Trip Advisor following your recent stay at Oaks Festival Towers. We are so pleased that you enjoyed your stay with us, and especially pleased that you were able to identify Rey as having excellent customer service skills. This is an area we pride ourselves on and positive feedback from guests assures us that... More 

Cairns, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a two bedroomed unit on the 12th floor. There were two bathrooms, a washing machine and drier. The kitchen was fully equipped and the living area was spacious. I'd advise anyone with small children to stay here as it was 2 blocks from the Botanic gardens and surrounded by restaurants and the shopping mall was only two blocks... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Darknell, thank you for staying with us on your recent trip to Brisbane, and thank you for the positive review you have given us on Trip Advisor. We are ideally located for several Brisbane attractions as you have stated, a lot of which are ideal for Children. We do hope you also managed a trip to South Bank during... More 

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Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
Number of rooms: 237
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel
Hotel Style:
#5 Spa Hotel in Brisbane
#29 Family Hotel in Brisbane
#43 Luxury Hotel in Brisbane

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