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Oaks Festival Towers

Hotel website
108 Albert Street, Brisbane, Queensland 4001, Australia
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Oaks Festival Towers
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Oaks Festival Towers
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359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

booked here while I attended a conference at the Southbank exhibition centre-an easy walk and this hotel/apartment block was so close to town for all the family who were with us. Staff organised three apartments all on the same floor and were very accommodating of all our requests. Lots of nearby eateries and restaurants. Would be very happy to stay... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived to the hotel Early, they held our bags until it was time to check in, love how close it is to the main shopping street in Brisbane!, hotel staff was amazing, we had a little problem with our air con bring to cold and they changed our room for us! No problem at all!, it's the most perfect place... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed two nights here. Very good location in the centre of the Brisbane CBD, within walking distance of most things. I stayed on the 15th floor which had a great view and a good balcony area. The apartment itself was clean, modern, and well furnished. Everything was in working order. The bed was huge and quite comfortable. Staff were... More 

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for your recent review on Trip Advisor. We are thrilled to receive your feedback and hear that you have enjoyed your time with us and found the apartments suitable to your needs. Car parking charges are additional to our accommodation packages and this information can be found on our website. Thank you again for your review and we... More 

Coffs Harbour, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We wanted to stay in the CBD of Brisbane and the Oaks was a perfect location for just that. Very close to the shops and plenty of eateries to choose from plus walking distance to the Brisbane Wheel. We purchased a travel deal and the price was very reasonable. The deal did not state we had to pay $25 per... More 

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to review on your recent stay at Oaks Festival Towers. Being in the heart of Brisbane’s business and retail district, we are a close walk to a range of restaurants and bars. We are pleased to know that the location of our hotel has been a highlight of your stay and the staff were... More 

Shrewsbury
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

very impressed with how helpful the staff were in this Hotel. Rooms were clean with everything you ever needed. We were on a high floor with great views across south bank . If there was a anything that I could say bad about this apartment was the smell of food in hallway before we entered the room we did mention... More 

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to post your review on Trip Advisor regarding your recent stay at Oaks Festival Towers. It is great to hear that you have enjoyed your stay and the views of South Bank from your hotel apartment. We pride our selves on providing the best possible customer service to our guests and we will be... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights , executive 1 bedroom , the apartment was huge good size, amazing Alfredo balcony with fab view , the only problem was we were 3 ppl and the rollaway bed was not comfortable at all and all the amenities provided were only for 2 people we payed an extra 44$ a night at least expecting tea... More 

Was this review helpful? Yes 2
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your experience with us on Trip Advisor. We would like to pass on our apologies for the missed linen and amenities when you had booked in the additional guest. When staying with us again please feel free to contact our 24 hour reception desk if you require any assistance. We are glad to hear that you... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I would assume it was common sense/part of house keeping a job to ensure the toilet be clean and free of waste. However upon checking it we were greeted with a horrendously foul stench, the source of which was the toilet in which we found an excessive amount of human excrement left piled in the toilet reaching above the water... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Tom M. We would however like to learn more regarding your experience with us at Oaks Festival Towers and ask that you please contact our Customer Service team. We would like to thank you for providing your feedback regarding your recent stay as this allows us to work with our team to better our service standards. More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I normally stay here when working in Brisbane for three or more days. Client service: It gets busy around 5pm and staff are polite, yet often pressed to look after people and check folks in quickly. So if you need tourist information, it is best to settle into your room and come back at a quieter time. Accomodation: It is... More 

Was this review helpful? Yes 2
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for posting your review regarding your experiences with us at Oaks Festival Towers. It is great to hear that you have stayed with us on a number of occasions and have been able to take in the various city views from our hotel apartments. We are happy to read your comment regarding a home away from home as... More 

Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel to stay in. We arrive a couple of hours before check in and they nicely managed to find us a room for a early check in without having to ask for it! The two bedroom apartment was very clean and had all appliances needed. We stayed for 6 nights on level 38 and had great views of... More 

Was this review helpful? Yes 3
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for choosing to stay with Oaks Festival Towers and posting your review regarding your stay in December. It is great to hear that upon your arrival to the hotel our front desk team was able to accommodate you with an early check-in. We hope you and your family enjoyed staying with us and we hope to be able... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Although we only stayed the one night we found the accommodation to be good. We were on the 29 th floor and had a great view to the Wheel of Brisbane. The room was clean and tidy and the amenities provided were adequate. Parking was paid at an extra cost of $25 for the 24 hour period. We felt this... More 

Was this review helpful? Yes 2
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your Oaks Festival Towers experience with us. It is great to hear that you have enjoyed your time and been able to take in the fabulous views from the 29th floor. Unfortunately car parking is an additional charge of $25 per night however we are more than happy for you to leave you car in the... More 

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