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Oaks Festival Towers

4.5 of 5 Hotel   |   108 Albert Street, Brisbane, Queensland 4001, Australia
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Ranked #62 of 160 Hotels in Brisbane
A recent review
3 of 5 stars reviewed 5 days ago
415GerardC Mackay, Australia
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Mackay, Australia
Top Contributor
78 reviews 78 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for work and the apartments were quite nice. They are large and relatively clean. I would probably prefer a hotel as it has no room service or mini bar or any standard hotel services but the location means you can step outside the building and head across the road to a restaurant or shop if need be. Probably... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to provide feedback on your recent stay with us at Oaks Festival Towers. We value all feedback, especially from a Top Contributor like yourself. We are pleased to hear you enjoyed our spacious apartments and central location. To cater for both short and long stay guests our apartments offer full kitchen and laundry facilities,... More

Oslo, Norway
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a central-city hotel block sitting right above down-town. Cafés and shopping galore right below and within easy walking distance. Couple of blocks to the major bus interchange and equally close to the botanic gardens, the river (in two directions on the bend), the casino, bridge to Southbank and town hall. My room had great views over the river... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Dear Mike_R2600-oz Thank you for providing your feedback regarding your recent stay at Oaks Festival Towers. We are very pleased you enjoyed your time with us, and all that the surrounding area has to offer. On site parking is always available for Oaks Festival Tower guests at a nightly rate, and is discounted for longer stays. We thank you for... More

Canberra
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a great experience at this accommodation. It is in a great location, only 2 blocks from Queen St Mall with heaps of shops and transport options. In the other directions, you have Eagle St Pier, the Gardens and South Bank. A lot of great places to eat and things to keep you entertained within walking distance. I was... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you providing your feedback regarding your recent stay at Oaks Festival Towers. It is great to hear that you have enjoyed your time with us and you were able to take in the fantastic views that our hotel apartments have to offer. Your comments regarding the front desk team are concerning and we will be passing this information onto... More

Queensland, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We had wonderful experience at the Oaks Festival Towers this week. This was our first time staying here but have stayed at many other places in the Brisbane CBD and this was by far the best yet. We arrived early about 7.45am as my husband was attending a conference. I was expecting and quite prepared to have to walk around... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for taking the time to share your Oaks Festival Towers experience with us. We are delighted to hear that our front desk team were able to check you in as quickly as possible upon your arrival at the hotel and we will be passing your comments onto our team. It’s also great to hear that you have enjoyed... More

London
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well situated for access to CBD, decent rooms. But some strange aspects to their customer service, which reduces the review from a 4/5 to a 3/5. 1) Being asked to sign a form for an extra room key. I haven't had THAT since I stayed in a youth hostel. 2) I have stayed in hotels before where I've been given... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback regarding you recent stay at Oaks Festival Towers. It is Oaks policy and procedure that we have guests sign the key register when the second key is collected from reception. This is to ensure that both sets are returned upon departure from the hotel for security reasons. Majority of our hotel apartments are two... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

overall it was a great experience at Oaks Festival Towers in Brisbane. The room was nice but not amazing, well maintained but getting old & tired looking. Very compact, not big spaces but enough. Good room as a base to come and go, but not one to say it's luxurious and would like to stay in the room to lap... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for sharing your Oaks Festival Towers experience with us on Trip Advisor. We are glad to hear that you have enjoyed your overall experience with us and we hope that you were able to take advantage of our central location with access to a range of restaurants, bars and the Queen Street Mall. Other tourist attractions include South Bank... More

Sunshine Coast QLD
Top Contributor
103 reviews 103 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night for our daughters wedding, we had the two bedroom apartment which was lovely, spacious, great views and very neat and tidy. Loved the decor as well. The price was also very good, it was about $200 for the room for up to 4 adults, and we paid an extra $25 for under cover parking.... More

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for providing your feedback on your recent stay with us at Oaks Festival Towers. It is great to hear that your have enjoyed your time with us and our hotel apartments have been able to meet you needs and budget. We would like to apologise for the confusion regarding the car park. This has since been addressed with our... More

Canberra, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

My room is great 37 floors up overlooking the city. Unfortunately the design of the bathroom means there is very little light across the mirror making it hard to apply make up if you are female. The dishwasher is crap. Asking for things to be done can take sometime as they always seem to be busy. Location is great as... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

We sincerely appreciate the time you have taken to provide your feedback regarding your recent stay. The great thing about Oaks Festival Towers is that we offer our guests the spaciousness of a hotel apartment with all the amenities and facilities of a traditional apartment. We are glad to hear that you have been able to take in the spectacular... More

Queensland
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed August 6, 2014

I stayed for 4 nights in early August & was very happy with all aspects of the stay. Convenient location, accommodation clean, had everything we needed & serviced daily. Good value for money. Did not use internet as had my IPad. I am well travelled & would recommend this as a good value for money basic accommodation choice.

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your experience at Oaks Festival Towers with us on Trip Advisor. We are delighted to hear that you have enjoyed your time with us and we will be passing on your review to all departments who continually strive to better our guest service and standards. We look forward to welcoming you back again to Oaks Festival... More

Sydney, Australia
1 review
3 of 5 stars Reviewed August 5, 2014

I stay in Brisbane for work all the time. I like the Oaks for its location, and the bedrooms and kitchens are nice, but the rest is not so great. Expect to pay another $18 a DAY for internet. A DAY. As a business traveller I do not get reimbursed for this, making the Oaks an expensive choice for personal... More

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback regarding your recent stay with us at Oaks Festival Towers. We would like to take this opportunity to advise all guests that we offer 30 minutes of complimentary Wifi per day throughout your stay. We are also in the process of upgrading the current Foxtel system to allow our guests to seamlessly access the... More

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Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel

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