Oaks Festival Towers (Brisbane, Australia) - Hotel Reviews

manni09

Adelaide, Australia

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 5 cities

1 helpful vote

“Fantastic location and accomodation”

Reviewed May 15, 2013 NEW

Booked this on wotif. Wow a fantastic bargain the location was perfect particularly as we didn't have a car. Spacious, comfortable well appointed, would most definately stay there again.. Walk out the door and the mall is only a few steps away, turn to the right and the river is 2blocks away, easy to catch the river cats, treasury casino... More

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Frederick H

Merstham, United Kingdom

Senior Contributor

24 reviews

10 hotel reviews

Reviews in 13 cities

1 helpful vote

“Not a room but a small home!”

Reviewed May 8, 2013

Booked into this hotel by travel agent in the UK and were expecting the usual hotel room and ensuite but what we got was an apartment that would have served as a home for a couple very easily. entrance hall with washing machine and dryer in small cupboard and then into the lounge with small kitchen with all amentities doors... More

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Thanks for taking the time to report on your recent stay at Oaks Festival Towers. It was great to read that everything met your expectations and that you enjoyed most aspects of your apartment. We enjoyed hosting you for your visit to Brisbane and are very pleased that you enjoyed your stay with us. I have passed on your favourable... More

Yin H

Brisbane, Australia

1 review

“Unfriendly stay experience”

Reviewed May 7, 2013

I stayed here for 30 days, company arranged accomodation, walk in first day and received with a cold treatment from the staff, i asked for a troley and all they told me it is somewhere but no attempt to help they all just standing and watch me struggling to get my suitcases. Housekeeping did lousy job in cleaning, always forgot... More

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Thank you for providing your feedback; only through this we are able to address areas of concern in our property. It is not a pleasant experience to receive unfavourable feedback; however your comments serve as a valuable source of information that will ensure we continue to improve our operation and service standards. We appreciate the time you have taken and... More

acbh2

1 review

“Small cramped apartment”

Reviewed May 4, 2013 via mobile

Went for a girls weekend away! Booked for five - paid an extra $44 for fifth person - who had to sleep on a pull out sofa bed in the lounge. The mattress sloped down under my head as well as it being broken and not sitting on the frame. As soon as the sofa bed was pulled out, the... More

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Thank you for providing your feedback on your recent stay. We appreciate the time you have taken and the level of detail you have provided. I would like to apologise that not all areas of our product and service met your expectations. While I am unable to alter matters of the past, I take your comments most seriously. I hope... More

Ramjellica

Reviewer

4 reviews

Reviews in 4 cities

1 helpful vote

“Get a higher floor!”

Reviewed April 23, 2013 via mobile

The apartment itself was great - spacious, light-filled, clean and handy to everything. My problem was that the aircon didn't work. Which was ok because i could let in lots of fresh air via the large glass doors. But because i was only on the third floor the noise was too loud to put up with over night. Plus no... More

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Thank you for your feedback regarding certain aspects of your apartment in relation to facilities. We appreciate you taking the time to comment on your recent stay at Oaks Festival Towers. . I would like to apologise that not all areas of our product and service met your expectations. While I am unable to alter matters of the past, I... More

Lucy H

Cairns, Australia

1 review

“Ok, but not great, Charged to hire towels!”

Reviewed April 22, 2013

My partner and I stayed here for 3 nights in room 2205. - The room was of a good size - Clean -Comfortable However, -The water continuously ran hot and cold, you couldn't have it stay one temp for the length of your shower. - You have to pay $2.50 to hire out towels!!!! made it feel more like a... More

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Thank you for providing your feedback; only through this we are able to address areas of concern in our property. It is not a pleasant experience to receive unfavourable feedback; however your comments serve as a valuable source of information that will ensure we continue to improve our operation and service standards. I hope that we may be able to... More

Jademurdoch

Oamaru, New Zealand

Contributor

17 reviews

8 hotel reviews

Reviews in 7 cities

5 helpful votes

“So close to queen street mall”

Reviewed April 22, 2013

When I first arrived the girls at the desk were more interested in talking to each other than servicing guests but when they served me they were efficient...they were quick to take $150 deposit off my card when the room cost me less but i know this is general hotel procedure. The first room i went in was on the... More

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See 4 more reviews by Jademurdoch for Brisbane

Thank you for providing your feedback on your recent stay. We appreciate the time you have taken and the level of detail you have provided. I would like to apologise that not all areas of our product and service met your expectations. While I am unable to alter matters of the past, I take your comments most seriously. I hope... More

ketlin j

Coolangatta, Australia

Senior Reviewer

8 reviews

Reviews in 6 cities

“apartments nice and clean, good value!”

Reviewed April 22, 2013

Booked the Oaks Festival Towers for an overnight stay in March 2013. The location is excellent, apartments nice and clean, comfortable and well decored. Only problem was a funny damp (?) smell in most of the building. The check-in time says 2 PM, we planned our trip to get there by that time. But the reception said our room is... More

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We appreciate you taking the time to comment on your recent stay at Oaks Festival Towers. We are pleased that you enjoyed your stay and that our service and facilities met your needs and expectations. We were concerned to read of the odour you mention which you encountered. We do have deodorisers in the common areas/hallways of many of our... More

yorkshirelass07

halifax

Contributor

11 reviews

11 hotel reviews

Reviews in 11 cities

6 helpful votes

“room with a view”

Reviewed April 20, 2013

stayed on the 37th floor room 3 . wow great view. everything you need. Rooms were spotless and spacious , great balcony . Felt safe, (travelling alone) secure lift access. pleasant staff at check in...great place.

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Thanks for taking the time to report on your recent stay at Oaks Festival Towers. It was great to read that everything met your expectations and that you enjoyed most aspects of your apartment. We're glad to have been of service to you and hope to welcome you again in the near future More

JpoSydney

Sydney

Senior Contributor

36 reviews

20 hotel reviews

Reviews in 16 cities

44 helpful votes

“Very average”

Reviewed April 19, 2013

I stayed one night for business and was pleased it was only 1 night. On stepping out of the lift on the 22nd floor there was immediately a sickening stench, I couldn't get to room fast enough. The room is your standard hotel/apartment, very small bedroom and room 2205 had a strange closed in balcony. The bathroom floor needed a... More

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See 5 more reviews by JpoSydney for Brisbane

Thank you for providing your feedback on your recent stay. We appreciate the time you have taken and the level of detail you have provided. I would like to apologise that not all areas of our product and service met your expectations. While I am unable to alter matters of the past, I take your comments most seriously. I hope... More

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Oaks Festival Towers Hotel, Brisbane

Oaks Festival Towers

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