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All 161 Brisbane hotels

Oaks Festival Towers

4.5 of 5 Hotel   |   108 Albert Street, Brisbane, Queensland 4001, Australia
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Ranked #61 of 161 hotels in Brisbane
A recent review
3 of 5 stars reviewed 1 week ago
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276 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
London
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Well situated for access to CBD, decent rooms. But some strange aspects to their customer service, which reduces the review from a 4/5 to a 3/5. 1) Being asked to sign a form for an extra room key. I haven't had THAT since I stayed in a youth hostel. 2) I have stayed in hotels before where I've been given... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback regarding you recent stay at Oaks Festival Towers. It is Oaks policy and procedure that we have guests sign the key register when the second key is collected from reception. This is to ensure that both sets are returned upon departure from the hotel for security reasons. Majority of our hotel apartments are two... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

overall it was a great experience at Oaks Festival Towers in Brisbane. The room was nice but not amazing, well maintained but getting old & tired looking. Very compact, not big spaces but enough. Good room as a base to come and go, but not one to say it's luxurious and would like to stay in the room to lap... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for sharing your Oaks Festival Towers experience with us on Trip Advisor. We are glad to hear that you have enjoyed your overall experience with us and we hope that you were able to take advantage of our central location with access to a range of restaurants, bars and the Queen Street Mall. Other tourist attractions include South Bank... More

Sunshine Coast QLD
Top Contributor
100 reviews 100 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night for our daughters wedding, we had the two bedroom apartment which was lovely, spacious, great views and very neat and tidy. Loved the decor as well. The price was also very good, it was about $200 for the room for up to 4 adults, and we paid an extra $25 for under cover parking.... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for providing your feedback on your recent stay with us at Oaks Festival Towers. It is great to hear that your have enjoyed your time with us and our hotel apartments have been able to meet you needs and budget. We would like to apologise for the confusion regarding the car park. This has since been addressed with our... More

Canberra, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My room is great 37 floors up overlooking the city. Unfortunately the design of the bathroom means there is very little light across the mirror making it hard to apply make up if you are female. The dishwasher is crap. Asking for things to be done can take sometime as they always seem to be busy. Location is great as... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

We sincerely appreciate the time you have taken to provide your feedback regarding your recent stay. The great thing about Oaks Festival Towers is that we offer our guests the spaciousness of a hotel apartment with all the amenities and facilities of a traditional apartment. We are glad to hear that you have been able to take in the spectacular... More

Queensland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed for 4 nights in early August & was very happy with all aspects of the stay. Convenient location, accommodation clean, had everything we needed & serviced daily. Good value for money. Did not use internet as had my IPad. I am well travelled & would recommend this as a good value for money basic accommodation choice.

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your experience at Oaks Festival Towers with us on Trip Advisor. We are delighted to hear that you have enjoyed your time with us and we will be passing on your review to all departments who continually strive to better our guest service and standards. We look forward to welcoming you back again to Oaks Festival... More

Sydney, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

I stay in Brisbane for work all the time. I like the Oaks for its location, and the bedrooms and kitchens are nice, but the rest is not so great. Expect to pay another $18 a DAY for internet. A DAY. As a business traveller I do not get reimbursed for this, making the Oaks an expensive choice for personal... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback regarding your recent stay with us at Oaks Festival Towers. We would like to take this opportunity to advise all guests that we offer 30 minutes of complimentary Wifi per day throughout your stay. We are also in the process of upgrading the current Foxtel system to allow our guests to seamlessly access the... More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 29, 2014

Stayed here for a week for a work trip and the place was booked by the company. The only good thing is the location. It is close to the city centre Was upgraded to a bigger room on a higher floor since our entrance door lock is broken and they couldn't fix it. Unit was bigger but the tv in... More

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for posting your review regarding you recent stay at Oaks Festival Towers. We are disappointed to read your comments regarding you stay however are glad to hear that our front desk team were able to relocate you to a high floor apartment after concerns were raised regarding the apartment entry door. Your review has since been passed onto... More

Sydney, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2014

I love the rooms (ask for a higher floor). Easy to work in the rooms, but also good for families. Nice balconies. The location is top. Plenty of good restaurants around. Very close to the main shopping strip, the casino, and the river promenade. My favorite place in Brisbane.

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

We sincerely appreciate the time you have taken to provide your feedback on your recent stay at Oaks Festival Towers. We are delighted to hear that you enjoyed the comfort of our spacious apartments and our central location in the heart of Brisbane’s business and retail district. We look forward to welcoming you back to Oaks Festival Towers on your... More

Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

Was pretty dissaponted when we were greeted with a moldy smell & damp floor when entering our room. I called downstairs & they quickly rectified the problem & moved us to a new room but unfortunately it smelt like cigarette smoke & the TV in the bedroom just wouldn't turn on, we decided to stay as we were so tired... More

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing feedback from your recent stay with us at Oaks Festival Towers. We are happy to receive you feedback regarding the spacious apartments and central location however disappointed to receive your comments regarding the moldy smell and damp floors. Your comments regarding your stay have since been passed onto our Housekeeping and Maintenance departments for further investigation.... More

North Mackay, Australia
2 reviews
4 of 5 stars Reviewed July 19, 2014

I stayed at Oaks Festival Towers last week on a business trip. Arriving early Sunday evening there were a large number of guests checking out and the lobby was quite crowded, however the staff were very efficient and I was checked in within 3 minutes. Room access via the lifts requires using a security swipe, as does accessing the hotel/lobby... More

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for posting your comments regarding your recent stay at Oaks Festival Towers. Yes it was a very busy day due to a large conference departing, however we are glad to hear that our front desk team were able to accommodate you as quick as possible. We would like to apologise for the inconvenience regarding the Foxtel system and... More

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Additional Information about Oaks Festival Towers

Address: 108 Albert Street, Brisbane, Queensland 4001, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Festival Towers 4.5*
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Also Known As:
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel

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Amenities

Fitness Center with Gym / Workout Room Kitchenette Spa Suites Swimming Pool
Hotel Style
#6 Spa Hotel in Brisbane #48 Luxury Hotel in Brisbane
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Official Description (provided by the hotel)
Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more   less 
Number of rooms
237

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Rockhampton, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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