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Oaks Festival Towers

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108 Albert Street, Brisbane, Queensland 4001, Australia
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1 room 1 guest
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409 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wellington, New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed four nights in a 1 bedroom apartment on the 29th floor. It was very modern and must have had a recent makeover. Plenty of room, lovely kitchen with full fridge and stove and a dishwasher. The glass enclosed balcony was a bit scary for starters, not good if you don't like heights! The location is handy to city... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for choosing to stay with Oaks Festival Towers and providing your feedback. We are pleased to hear that you found our apartments spacious and our hotel to be in a handy location. All of our apartments come with full kitchen and laundry facilities and we are a close walk to a range of restaurants, bars, Queen Street Mall,... More 

Surfers Paradise, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a great location for being out and about in Brisbane. We had a 2 bedroom apartment on the 7th floor - no good views or sunshine (we were on the south side). The car park is an additional charge which is fine but the directions given when ringing to book the parking were OK to get to the... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thankyou for choosing to stay at Oaks Festival Towers. You are correct that Oaks Festival Towers is a great location and central in Brisbane, as we are short walk to a range of restaurants, bars, Queen St Mall, Treasury Casino, and the Botanic gardens. All our apartments have different views and to guarantee an apartment on a higher floor we... More 

Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a 2 br unit 31st floor and all went ok. Strangest room layout I have seen with too much furniture. Two balconies one was enclosed the other looked like a shower recess but was open. View was mainly of neighboring hi rise apts. Beds were very comfortable and TV channels extensive. One lift wasn't working which was annoying on... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for choosing Oaks Festival Towers as your accommodation provider and for sharing your feedback regarding your recent stay. It is great to hear that you have enjoyed your time with us and found the hotel location perfect. We have limited onsite car parking at $25 per night and recommend guests pre-book if required. Thank you again for your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Sorry is the word we heard the most from the staff during the 2 stays Room not ready and prepared each time ("the hotel booking dept made a mistake"), elevators not working (between 5 and 15 minutes and quieting everytime), Internet not working...

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OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for sharing your feedback with us regarding your recent stay. It is disappointing to receive your comments and I will be sharing this with our teams. Unfortunately over the weekend one of the elevators did break down and were advised by the lift operator that this could not be repaired until Monday. Thank you again for providing your feedback... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed for a couple of weeks. Pretty basic flats. Don't expect anything special. Receptionists are constantly clicking around on their pc, fake smiles and pretty much want to be left alone. Wouldn't recommend.

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback regarding your recent stay. I am disappointed to receive your comments and would like to learn more regarding your experience. Oaks Festival Towers is centrally located in the heart of Brisbane’s CBD and our apartments offer full kitchen and laundry facilities. Our teams strive to provide a home away from home experience for all... More 

Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at Oaks Festival Towers last week on business at $177 a night - corporate rate - fair price for the location and room. Reception was smooth. Room was very spacious and comfortable for a city hotel room. Bed was good. Fully equipped kitchen and full laundry - washing machine and dryer. Shower head is low on the wall so... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for sharing your Oaks Festival Towers experience with us. We are delighted to hear that you have enjoyed your stay and found the apartments suitable for you accommodation needs. Oaks Festival Towers provides apartments with full kitchen and laundry facilities and their own private balcony. We are centrally located in the heart of Brisbane’s CBD with an array... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Loved the room was close to everything short walk every where including Queen Street mall. Walkable distance to Suncorp Stadium for the Liverpool vs. Brisbane Roar match. Staff very friending and rooms are well appointed and clean and the beds are always comfortable.

Was this review helpful? Yes 1
OFTB, Manager at Oaks Festival Towers, responded to this review

Thanks for providing your feedback regarding your stay at Oaks Festival Towers. I am delighted to hear that you have enjoyed your time with us and I will be passing on your comments regarding the front desk and housekeeping teams. We hope you enjoyed the game at Suncorp Stadium and we look forward to welcoming you back again soon. More 

Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Loved the room was close to everything short walk every where the only problem we has was Two TVs in the apartment but both had flat batteries I had to ask for extra which was delivered straightaway the bathrooms both could have had some mould removed it was thick. Staff very friending including guy training running around looking for a... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for choosing to stay at Oaks Festival Towers and for sharing your experience with us. We are centrally located in the heart of Brisbane’s CBD which allows our guests to walk to an array of restaurants, bars and shops. Your feedback regarding the apartment and the service from our staff has been passed onto our teams. Thank you... More 

Hervey Bay
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location - right in the centre of the city. You can walk to anywhere in Brisbane's CBD in minutes. Plenty of food and convenience stores can be found nearby - leave the car in the car park. Rooms are well appointed and clean and the beds are always comfortable. This place does have a distinctive smell though - a... More 

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for providing your feedback following your recent stay and for continually choosing Oaks Festival Towers as your accommodation provider whilst in Brisbane. Oaks Festival Towers is located on Albert Street which boasts a number of restaurants and shops which are all within walking distance from our front doors. Unfortunately the lifts may take a little longer during the... More 

Perth, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This apartment is in a great location and rooms with balconies have lovely views. The apartment we had on this stay was smaller than the previous stay, the bathrooms are very small and in a desperate need of a refurb. Having said that we would stay there again.

Was this review helpful? Yes
OFTB, Manager at Oaks Festival Towers, responded to this review

Thank you for choosing to stay with Oaks Festival Towers again on your visit to Brisbane. All of our apartments have their own private balcony with a range of views of the Brisbane CBD. Your feedback regarding the bathrooms has been passed on to senior management. Thank you again for staying with us and we looking forward to welcoming you... More 

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