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Emporium Hotel

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1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
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Emporium Hotel
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Emporium Hotel
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707 reviews from our community

Traveler rating
    514
    145
    29
    10
    9
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36
369
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168
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gurgaon, India
Contributor
16 reviews 16 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here on a business trip with several others from my company who flew in from different parts of the world. The hotel is very close to my office, so that was a big plus. The rooms are generally of a decent size and have a very modern feel. The staff is mostly helpful, with some exceptions - I... More 

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Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We only stayed at Emporium for one night, but even in that short amount of time they made us feel very welcome. The staff were very friendly, the rooms were clean and the beds were super comfortable. I will definitely be staying with Emporium next time we are in Brisbane.

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sanctuary cove
Top Contributor
97 reviews 97 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

You are about 5 mins drive from the Brisbane CBD if you stay at this hotel. It is also in a good location for upmarket shopping at James Street. Rooms are large and quiet and well set out and equipped. Prices are sensible. The bar is fantastic - ingenious cocktails - and the excellent Italian restaurant Tartufo is next door.... More 

Was this review helpful? Yes 1
Melbourne, Australia
1 review
2 of 5 stars Reviewed 1 week ago via mobile

First impressions are lasting impressions and l am afraid we didn't get off to a good start right from the Go. I called on the morning of our checkin to see if we could arrive at 1pm instead of 2pm. The response l received was very off putting and not in any way helpful. I then arrived at 1pm to... More 

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EmporiumManagement, Executive Assistant Manager at Emporium Hotel, responded to this review

Dear Trish B, Thank you for taking the time to review your experience at Emporium Hotel. I would like to start by apologising for any disappointment you felt after your stay with us. This is not a feeling we like our guests to take away and something we would do anything within our power to remedy. On this occasion, your... More 

Toowoomba, Australia
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a king spa suite for the 1 night after my wedding as we were flying out on our honeymoon in the USA the next day. I arranged a romantic turndown which was very nice, the room and service provided during this stay was excellent, the valet even placed a couple bottles of water in my car when... More 

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Canberra
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I’ve been meaning to do this for a long time!! I travel a lot these days and when I have to stay in Brisbane overnight, I try and always stay at the Emporium. My wife and I were lucky enough to stay at the Emporium when it first opened in 2007 and it still looks as good now as it... More 

Was this review helpful? Yes 2
EmporiumManagement, Executive Assistant Manager at Emporium Hotel, responded to this review

Dear AAGCanberra, Thank you for your kind comments and loyalty since we opened in 2007. Your words of appreciation are a great motivation for all our staff, across the various departments of the hotel. We look forward to welcoming you and your wife back very soon. Regards, Emporium Hotel Management More 

Coomera, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great friendly staff - my booking was incorrect so we were upgraded to a bigger room which was fantastic. Cocktail bar downstairs was great, rooftop pool and sauna also great and breakfast delivered was amazing! The valet parking was a nice touch and they left water bottles in the car for the drive home. Will stay again in the future!

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you! I lived and worked in Hotels all around the world and since arriving in Brisbane always wanted to stay here. The reports were outstanding, so on my partners Birthday I decided to book a nice suit with balcony and check it out for myself. We both have a agreed that there is nothing to fault. The reception is... More 

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the emporium on many occasions, the most recent being the easter long weekend 2015 from Friday to Monday. The rooms are very high quality, classy and stylish. They have every mod con you could possibly need. If there is anything that you need, the staff will do all the can to assist. Their bed and linen are... More 

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I won a competition at a night club and decided to stay overnight at The Emporium. I hadn't visited before but was very impressed by the standard of service. I rang and asked if they might assist with finding me somewhere to have my makeup done on short notice and Graham, the Concierge, had a confirmed appointment for me in... More 

Was this review helpful? Yes 2
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