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Emporium Hotel

5.0 of 5 1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
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Emporium Hotel
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637 reviews from our community

Traveler rating
    465
    126
    28
    9
    9
See reviews for
35
327
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153
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pokolbin
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights while visiting old friends in Brisbane. We were lucky to have great weather while we stayed and enjoyed sitting around the pool sipping champagne and the cocktail bar was great. Loved the choice of restaurants in the same complex and shopping on James street nearby. Great choice for a weekend away from the kids... More 

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Gold Coast, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As soon as you arrive you are greeted by 5 star service. A porter offers to take your luggage and the reception staff greet you with a wonderful smile. Once you have checked in you are escorted to your room along with your luggage. If you happened to arrive by car, then a valet will take your car to a... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very good hotel, great service and a very well appointed room with: A range of pillow types An esspreesso machine T2 teas Quality bathroom supplies A high quality ironing board and iron It even had a washing machine What more can I say, if you're going to Brisbane book this hotel.

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

we enjoyed an excellent time at this hotel, the room was immaculate, the staff friendly and thoughtful and the area includes lots of places within walking distance to enjoy a drink or meal. we even walked to the brekkie creek hotel from the hotel. highly recommended, we will be back for sure

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Mermaid Waters, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

What a fabulous experience!! The ease and speed of check in, bed was soooo comfortable, suite was so big, espresso machine in the room!!!!, level of service offered and execution of this service = exeptional. Will be staying again when we next visit Brisbane.

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Buderim, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment we drove up until the minute we drove away the customer service was exceptional. The check in process was simple, concierge extremely helpful, even loaning my husband some cufflinks which he had forgotten. The rooms were beautiful and comfortable and all the little extra touches were lovely. We will definitely return.

Review collected in partnership with this hotel

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Erskine Park
Top Contributor
51 reviews 51 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first stay at the Emporium will be remembered for a long time. The eclectic décor and the spacious rooms were welcoming and enhanced our stay. Having the commercial precinct so close, made the dining choices difficult, but the food was great. My partner did a little shopping at the boutiques nearby, and found some bargains. We'll be back and... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

One of the worst high tea experience I've been to in Brisbane. Apart from the lovely interiors, the staff need to be trained on what the 'high tea' experience is meant to be. Kept getting our tea and coffee orders wrong and attitude every time we asked for tea refill - which was probably often as there were no teapots... More 

Was this review helpful? Yes 1
EmporiumManagement, Executive Assistant Manager at Emporium Hotel, responded to this review

Dear 74May Thank you for taking the time to review your high tea experience at Emporium Hotel’s Cocktail Bar. We sincerely apologise for the disappointment you and your party experienced as a result of our service on the day. At Emporium Hotel we strive to provide exquisite experiences that create lasting memories for our guests and on this occasion, we... More 

Gold Coast, Australia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here the night of Qld Tourism Awards where coincidentally The Emporium won Gold Award for luxury accommodation. From the moment we checked in we could not fault the customer service of all the staff we came across. The room we were in was larger than the normal hotel room with all the features you would expect and some nice... More 

Was this review helpful? Yes 1
Toowoomba, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This is by far the best hotel experience my Husband and I have ever had! We stayed for a night as it was in close proximity to a concert we were attending, but I wish we'd been able to stay for ever. I cannot speak highly enough of the staff. Any requests were met with a smile and delivered with... More 

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Additional Information about Emporium Hotel

Address: 1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Emporium Hotel 5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Emporium Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Brisbane
#2 Luxury Hotel in Brisbane
#4 Business Hotel in Brisbane
#12 Family Hotel in Brisbane

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