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Pullman Brisbane King George Square

Hotel website
Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
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Pullman Brisbane King George Square
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Pullman Brisbane King George Square
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981 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was a great hotel. Stayed for a short holiday. I requested an early checkin and late checkout. I got both. Staff were extremely friendly. As a platinum member I got to use the lounge which was always stocked with cold drinks throughout the day. Walking distance to the main shopping strip in the city. Would stay here again

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London, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed for a few nights at the Pullman, hotel was great, room was nice, and lovely choice of pillows on the bed. (Pillow choices for a good night sleep) Buffett breakfast had a large selection of both hot and cold food and fresh made omelettes. Hotel is centrally located so it's easy to get around Brisbane.

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear lilyc23, A very big thank you for taking the time to write a review of your recent stay with us. I am very pleased that you found everything up to a five star standard and that you enjoyed yourself in Brisbane. It's always nice to have a few pillows to choose from isn't it, makes it much more comfortable... More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Because of the flight, Qantas provided this hotel as the accommodation for a short night (arrived the hotel at around 19:00 and left at 05:00 the next day, plus have been waiting for a few hours at the airport and 3 hours on the plane). After such a long wait, it's good to stay at a hotel like this with... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Siuchou W, I really appreciate you taking the time to share your review of our hotel after your recent stay with us. I'm sorry that you couldn't have come to the hotel under better circumstances and for a longer visit. I can appreciate that arriving at the hotel though after your delays you would have been looking for somewhere... More 

Toowoomba, Australia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Check in was quite slow and the staff were not friendly at all. The carpet in the entry of our room was wet. I rang reception and they sent housekeeping up to check who then gave me the choice of them putting a dryer in the room or moving rooms. I chose to move rooms as the friend I was... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear MEW58, Please let me first thank you for taking the time to write a review of your experiences at the hotel recently. It does seem however that there were some elements that were not up to standard during your stay, and for that I do sincerely apologise. It is certainly not what we are aiming for and it is... More 

Taupo, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

stayed at the pullman for 2 nights in brisbane it was a very quiet hotel great location staff could not do enough room were fantastic would definitely stay again great value for money. handy to shops,casino,museum

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear stephen k, Really appreciate the comments you have shared here, I am very proud and pleased that we could make your stay an enjoyable and quiet one. Our location is very central to many things you're right, and I'm glad that our staff were attentive and able to assist you with everything you needed. We would be very pleased... More 

Australia
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start my review by declaring I am a Platinum Accor Advantage Member so stay in Accor hotels a lot. I normally stay at the Sofitel when in Brisbane but had business near the Pullman this trip so gave it a go. I won't be going back. Staff with attitude, poor customer service and how they can claim to... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear bdmapm, Thank you for your recent review of your stay with us, I'm very sorry that we were not able to deliver a better experience for you - one of our loyalty club members. That is regrettable and I apologise. I am hoping that we might be able to talk further about your experience and I have private messaged... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Toilet cistern broken. Huge patches of mould on roof in bathroom. TV remote cover held on with sticky tape. Portion sizes of meals in restraunt to small and overpriced. 4 prawns on some lettuce $19. Room was ok but to many downsides to stay there again for me.

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Wayne T. I really appreciate you sharing your thoughts regarding your recent stay with us, although I am very sorry to hear that our hotel was not able to provide a better experience this time. All of your comments have been noted and will be investigated pending confirmation of your room allocation. I have sent you a private message... More 

South Melbourne, Australia
1 review
2 of 5 stars Reviewed 1 week ago

After seeing the mouse scamper from beneath on of the beds on the final day of our stay, we were granted complimentary parking... After discovering that our bodies had been sucked all over by bed bugs as we slept, the manager inferred it was my own fault for not mentioning it sooner (forgive me for thinking it may have been... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Melissa C, I am very sorry to hear about your experiences in our hotel. This is most upsetting to hear that we could not live up to a higher level of service for our guests. I have conducted a full investigation into the incidents mentioned above and I have contacted you personally to deliver my findings. I can assure... More 

Townsville
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent 2 comfortable nights. Both staff and environment assisted us to relax. Being close to public transport to and from the Gold Coast and the domestic airport meant that we eere able to travel with ease.

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear RussfTownsville, Thanks for your kind words in your review of your stay with us. Great to see that you were comfortable and that everything went smoothly so you could relax. We are in a very convenient location for public transport and I'm glad you were able to make use of this to get to the Gold Coast with minimal... More 

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