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Pullman Brisbane King George Square

5.0 of 5 Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
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Pullman Brisbane King George Square
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Pullman Brisbane King George Square
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873 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surfers Paradise, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

All the comforts at your fingertips, love the little things, like the king size bedding, double sinks, nepresso coffee machine to name a good, great location, when I travel for work I was choose to stay at this hotel

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Brisbane, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 1 night at the Pullman during a house move and wanted a simple, elegant and convenient place to stay. We had excellent service from all staff, the check in, concierge, room service and valet parking were all polite and fast. We stayed in a deluxe guest room which was very spacious and clean with a large bathroom.... More 

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Gold Coast, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

A great 5* hotel to stay at in Brisbane. Centrally located albeit a little hard to find if you aren't familiar with the City. Suggest you do your homework or have your GPS up to date if driving into the city. Nice restaurant offering a very good buffet breakfast. Rooms were nice, clean and quiet. Was a little taken aback... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Duncan, Thank you for your review and feedback of Pullman Brisbane King George Square. A pleasure to read that you enjoyed your stay. We do keep our parking prices competitive compared to other Brisbane CBD hotels, and constantly review. Appreciate your feedback regarding WIFI and the morning paper. Are you an Accor loyalty member? All Silver status and above... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been a regular business guest at this hotel for the last five years, most recently staying a couple of months ago and overall must have stayed at least 40 times. My repeat visits were out of habit, convenience for the office and familiarity more than any particular fondness for the place. My company also only permits certain hotels... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear XavierXM, Thank you for your review and feedback, it is very much appreciated, as is your ongoing support of the hotel. Firstly, I'd like to say how much we value this kind of feedback here at the hotel and offer my apologies for the inconsistent service. I must say, while Fawlty Towers is a great show, it's certainly not... More 

Newcastle, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Pullman is a short 3minute walk from the train station. So if ur coming from the airport it's location is awesome. It's a quick 3 minute stroll to the casino or queen street shopping area. So the position is ideal. The staff are brilliant from the front desk to the restaurant everyone works to make ur stay the best... More 

Review collected in partnership with Accorhotels.com

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Rob, Thank you very much for a 5 out of 5 review and some great constructive feedback, always appreciated. Sorry your pillows weren't as comfortable as Sofitel and Pullman in Bali, we do offer a pillow menu and the team are more than obliging to try a few for you, perhaps we need to see what pillows Pullman in... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Even-though it's in a very good location, opposite KG station, cross the road from Town Hall & Queen Street mall , the actual building is very old & dated. Room is ok , not sure of higher floor bc we were in room 558. Mercure & Pullman have a connected bridge & Mercure building looked a bit better condition from... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Melissa, Thank you for your review regarding your recent stay at Pullman Brisbane King George Square. Glad that you enjoyed the central location, certainly perfect for exploring the city. The hotel has a very rich history, in fact the Mercure tower was the first built, back in 1971, when the hotel was originally the Crest International. Pullman was refurbished... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed on a Saturday night. Prebooked and paid $300. I was satisfied with the room I was given on the 15th floor. There are elevators on both sides near the reception, so make sure you read the signs to get into the correct one! Room card is needed to go up in the elevators and this is a hotel... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear loveseeingtheworld79, Thank you for your recent review and comments regarding your stay at Pullman Brisbane King George Square. Apologies that the team did not explain which elevators to use to get up to your floor. Some really positive comments here, glad you enjoyed the small touches. Apologies for the noisy air-conditioner in your room, but glad this did not... More 

Townsville, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We booked a king deluxe room & were upgraded to a corner room on the top floor. (Thanks Accor Advantage Plus Gold!!) The room was large & had a comfortable king bed & also a sofa bed. We were also given a complimentary bottle of wine & fruit on our arrival. The staff were always helpful & friendly, however the... More 

Was this review helpful? Yes
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Wez1978, Thank you for an exceptional review of your recent stay at Pullman Brisbane King George Square, a pleasure to read. Glad that you enjoyed your loyalty upgrade and welcome and that the team looked after you during your stay. My apologies for the lack of consistently helpful service in KG Bar, disappointing that we let you down here,... More 

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Normally you go somewhere and no one tells you about the extras that are a part of the room price, but these guys and girls were great, they told us about anything we could do or have, that was included. we really appreciated the openness of the staff. Checkin started with valet parking (that was extra, but great value) in... More 

Was this review helpful? Yes
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Pleased994, Thank you for a fantastic review regarding your recent stay at Pullman Brisbane King George Square. I am so pleased to read and have to agree that indeed the service is the part that makes our guests feel so welcome and at home and glad that you received this wonderful experience. I'm sure the team will be delighted... More 

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Additional Information about Pullman Brisbane King George Square

Address: Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Brisbane King George Square 5*
Number of rooms: 210
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Also Known As:
Citigate King George Square Brisbane Hotel Brisbane
Hotel Style:
#19 Family Hotel in Brisbane
#31 Business Hotel in Brisbane
#32 Romantic Hotel in Brisbane
#35 Luxury Hotel in Brisbane

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