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Pullman Brisbane King George Square

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Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
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Pullman Brisbane King George Square
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Pullman Brisbane King George Square
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1,103 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
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Ballarat, Australia
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed today NEW

Excellent service & funky modern room furnishings. I had a great night's stay, beautiful bed and pillows. Dual basins in bathroom, nespresso, apple and knife on arrival. I feel like editing other reviews where I've said I had good service and down grade my review. John on reception gave me a high floor room & was genuinely interested in having... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Really enjoyed our two night stay,comfortable room, perfect position, welcoming staff and very friendly housekeepers, on our second night we chilled in the KG bar which was lovely after a long day shopping, the lamb pizza was huge and delicious, wine and cocktails were divine, the foyer coffee shop is perfect for a quick toastie and coffee before you head... More 

Review collected in partnership with this hotel

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Perth, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel in good location, central for business, sightseeing and shopping. Room size good, one thing that annoyed me was the television which kept "reconnecting" as signal not strong enough. Apart from when I checked in, no other employee greeted or said hello, definitely lacked the personal touch. Cleaning, refreshing of room not consistent, no toiletries left one day, no replacement... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay at this hotel was very short and sweet. We were hosting an event at the hotel and were only checked in for about 9 hours. However, within that short time the first thing I noticed was how professional the staff was. Everyone was friendly and seemed happy to assist us. The hotel itself was very clean, nicely decorated,... More 

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Kerikeri, New Zealand
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Pullman is central to many of the good restaurants and attractions Brisbane has to offer and because I am an Accor member, it was the obvious choice for a seven night stay. The room was modern, clean and spacious. On the 15th floor, the views over the city were spectacular. Staff were friendly and accommodating and the concierge very... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear vicki407, So great to hear that your long visit with us went so well. I thank you for being a loyalty member and I'm very pleased that you enjoyed all that we had to offer. Our rooms do give guests enough space to spread out a bit I'm sure you'll agree, and the views from the 15th floor are... More 

Melbourne Australia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for three nights in late June, we were treated extremely well and given a warm welcome from the very friendly and customer focused staff. As I am an Accor Platinum member we were thankfully upgraded to a suite as well as a bottle of wine and given lounge access which is an oasis from... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear grasal001, I sincerely thank you for your five star review. It's great to read that we could provide everything that you and your wife needed during your stay. I thank you for your loyalty and as a Platinum member who must travel that much more, your words certainly are appreciated. Our Executive Lounge is a nice little haven from... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Please see my travellers tip. Apart from the room being a little shabby and tired looking, it was comfortable and quiet. The staff were freindly and obliging. The location is good being close to the CBD of Brisbane and handy for shopping. It is also close to the Air Train station which goes to the airport.

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Katy M, First of all, thank you for your room tips. I will pass these on to the Housekeeping and Maintenance teams for their information and attention. It may well be attributed to that you're right, but I thank you regardless for bringing it to our attention. I'm glad that you still could be comfortable and enjoy a nice... More 

Senior Contributor
32 reviews 32 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Due to unforeseen airline problems we were put up here overnight by the airline. Even with the influx of people in the same position, we were processed efficiently. A beautifully appointed hotel. The Allure restaurant was also delightful. All the staff were very pleasant and obliging.

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Jennyw1754, I'm sorry to hear that you were here without your planning on it, but nice to see that it turned out to be enjoyable for your none the less. I appreciate your comments regarding our efficient check in, and your kind words regarding the hotel and the restaurant. I will be sure to share your comments with the... More 

Gladstone, Australia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights at the Pullman King George Square and found the location fantastic for our weekend activities. The service was great and the staff always were smiling and attentive. The bed and bedding was very comfortable and breakfast was nice. They even had champagne on the buffet over the weekend but it was too early for me to... More 

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Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear Andrea S, Wonderful to hear that our location was perfect for what you needed to do on the weekend. Also nice to note that the team here were appreciated. There are a lot of great personalities that work here and I'm glad to see that these shone through. Also great to see you appreciated the comfy beds, that's very... More 

Greater Brisbane, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We found the staff very friendly and courteous, but it took an inordinate time to check in after having made the booking. We had dinner and breakfast in the restaurant and enjoyed that, except our medium steaks were both MR.

Review collected in partnership with this hotel

Was this review helpful? Yes
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review

Dear David F, I appreciate hearing that you found the team here to be very friendly and courteous. I'm sorry though that the process could not have gone quicker however, that is regrettable. I hope that we can improve upon this in the future. I will also pass on your feedback regarding your dinner to the necessary managers for their... More 

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