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Four Points by Sheraton Brisbane

4.0 of 5 99 Mary Street, Brisbane, Queensland 4000, Australia
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Four Points by Sheraton Brisbane
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Four Points by Sheraton Brisbane
Four Points by Sheraton Brisbane
Four Points by Sheraton Brisbane
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241 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lismore, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I won one night accommodation and breakfast in this hotel in a raffle. To make the trip worthwhile I booked a second night and booked in for my wife's birthday. Alice in the reservations office was excellent and very helpful. She arranged a small treat of chocolates as a birthday present and we were upgraded to a River View room.... More 

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Sydney, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I stayed at the Four Points in Brisbane last week during my business travel. It is a compact hotel located centrally in Brisbane. The foyer entry area is very small but the staff are quite friendly . The room is clean and of good size for a single person. Not sure for a family though. I got a room facing... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear startravel01, Thanks for your comprehensive and constructive review of our hotel following your recent stay. I'm glad you found the hotel to your liking for your business needs. We hope to see you again soon. Warm regards Brad Mercer General Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel over a dozen times for business. So I do keep coming back. The staff are generally professional and friendly. They are mostly young and inexperienced. The rooms are adequate, again, nothing special, but good enough. Everything is quite new as is the hotel. The bees are very comfortable. There is not much available by... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Dunstand, As a regular guest to the Four Points by Sheraton Brisbane, I appreciate you taking the time to provide feedback. I'm pleased to note that you enjoy staying at the hotel and it suits your business needs and you find our Associates friendly and helpful. As a frequent traveller, your constructive comments are much appreciated as it helps... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed there for 4 nights and couldnt fault the hotel on anything. Great comfort, great location, great staff, great decor, great everything. Internet price was a bit too steep for me, but everything else was great!

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Donna-Kaye K, Thanks for your great review following your recent stay. We are delighted that our staff, along with our service and facilities exceeded your expectations. We hope you will visit us again soon. Warm regards Brad Mercer General Manager More 

Westport, Ireland
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here about a week & a half ago for a couple of nights. We checked in early and agreed to pay for an ugrade as the room we booked wasn't ready - I didn't mind that and the room we got was lovely. A bit on the small side but very modern and clean. I couldn't fault the... More 

Was this review helpful? Yes 1
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Tani O I was most concerned about the incident that occurred during your recent stay at the hotel, but more importantly the manner in which it was handled. As per our correspondence to you directly, we advised that it appears there is a fault with the door and we are currently working with the manufacturers to rectify this. Having... More 

Bowral, Australia
Top Contributor
123 reviews 123 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Situated in Mary St the Four Points is central to the CBD of Brisbane. Whilst the rooms are small the hotel still boasts its newness and is clean and modern. The bed was comfortable; the breakfast more than ample with access to a chef for that special omelette; staff were helpful and courteous and all in all the experience and... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Jinny57, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Brad Mercer General Manager More 

Surfers Paradise, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for one night as a family as we were in Brisbane for a Socceroo game The hotel was perfect for this type of stay It's very clean and the staff are very good The location is good and the rooms have great views of the brisbane river The breakfast was solid not spectacular If you need a clean... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear scog1, Thanks for taking the time to provide feedback following your recent stay with your family for the Socceroo. I'm pleased that you enjoyed your stay and that the service and facilities met your expectations. This is certainly what we strive to achieve here at the Four Points Brisbane. We look forward to welcoming you and your family back... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for a single night for the australia V Korea asian cup game. Everything was first class. The staff, the location, the rooms and the cleanliness of the hotel. We also had a 1pm checkout. Never had that before in my life The one and only downside was $20 per day for wifi but in saying that the... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Paul K, Thanks for the great review of our hotel following your recent stay for the Soccer. I was delighted that the hotel and its facilities exceeded your expectations. I note your comments regarding the WiFi and having said that, our pricing is in line with our competitor hotels within the Brisbane CBD. Please be rest assured that your... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a little gem, smack bang in the heart of the city, great facilities, and staff are very courteous. Spotlessly clean, spacious room with fabulous views to the Brisbane River. You can walk to everywhere and see all of the city's major attractions by foot. Lovely modern decor in room with all the mod cons.

Was this review helpful? Yes
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear JPGE, Thanks for your great feedback. I'm delighted you enjoyed your stay and the hotel's location, which I agree makes it perfect to explore all Brisbane has to offer. Please visit us again soon. Warm regards Brad Mercer General Manager More 

Basseterre, Saint George Basseterre, Saint Kitts and Nevis
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the Good - great, clean well apportioned rooms; location 2 minutes from the queen street mall, friendly , helpful staff. the not so good -- there is NO lobby - if you arrive at the same time as 2 other guests with their luggage - someone will have to stand in the street. there is very little seating, -... More 

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fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review

Dear Bryan M Thank you for your feedback following your recent stay at the Four Points by Sheraton Brisbane. We very much appreciate your feedback as it continually allows us the opportunity to review and improve our service and facilities. I appreciated receiving your comments regarding the size of the lobby and appreciate that the space is limited due to... More 

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Additional Information about Four Points by Sheraton Brisbane

Address: 99 Mary Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Brisbane 4*
Number of rooms: 246
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Hotel Style:
#28 Luxury Hotel in Brisbane

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