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Mantra South Bank, Brisbane

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161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
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Mantra South Bank, Brisbane
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Mantra South Bank, Brisbane
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (489)
  • Mar-May only
    (126)
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    (109)
  • Dec-Feb only
    (141)
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Sydney, Australia
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Darwin, Perth, and now Brisbane - what's with the Mantra door keycards losing their data? Having reception staff tell you, "Don't keep it near your phone or other cards as they tend to wipe." doesn't help, and it's not a fix. I've stayed at Mantra hotels before and I have learnt that - but despite taking extra care it still... More 

Was this review helpful? Yes 1
Darwin, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was recommended this hotel. Was highly disappointed. Was given brush off at check in because I had booked through agoda. Room bins were not emptied daily, breakfast was average. Cold side was fine, you order the cooked dish upon arrival. Good idea. I would strongly recommend to avoid the pancakes. They were tough, cold and hard. I struggled to... More 

Was this review helpful? Yes 1
Burleigh Heads, Australia
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I was pleasantly surprised at the standard of the room and the size. I breezed through reception and was in my room in under 5 mins.(a record for me) The room was well appointed, modern and the bed was comfortable. A good size shower and reasonable size bathroom. Location is perfect as you have many bars and restaurants to choose... More 

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Queensland,Aus
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms were clean, comfortable and spacious although the balcony area was dirty and uninviting. The hotel was having issues with their room key cards and it took 3 visits to reception to get the key card to finally open the room door (reception staff were pleasant and helpful though).The streetside cafe serving breakfast on the ground floor was disappointing -... More 

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Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked five rooms for a group business trip and we got a great deal. Out experiences, however, were pretty mixed. Friendly and helpful check in, but somehow my colleague and I who arrived first of the bunch, ended up with what must be the worst rooms in hotel. I walked past the gym and pool and was pleased not... More 

Was this review helpful? Yes 2
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Dear Janine O, Thank you for taking the time to provide us with your valued feedback. It is disappointing to read on this occasion you were not completely satisfied with your stay with us. I hope we have the opportunity to welcome you back again the future. Kind regards, More 

Melbourne, Victoria, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Really Mantra Management, what happened. Arrived - staff were short and surly. Cockroach lurking in the doorway of room on arrival was more welcoming (see below pic) though bit off! Used shower cap behind the door. Room backing onto the train line (noisy) ….. and kept going down to poor room breakfast and the the very poor (& paid extra)... More 

Was this review helpful? Yes 1
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Hi Ary L, Thank you for taking the time to write to us about your recent stay. I apologise that on this occasion your experience with us was not up to our usual Mantra standard. Due to our city location we are very accessible to public transport and our rooms and apartments are fitted with double glazed windows to assist... More 

Gold Coast
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a Stuido City View Room. It was a good size, with a nice comfy bed. Not really a city view though, you need a higher level than 5 to get a view. The location is great. We walked to Suncorp for the game. Room was nice and quiet even though we were close to street level. Staff... More 

Was this review helpful? Yes 1
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Dear T B, Thank you for taking the time to provide us with your valued feedback. It is disappointing to read on this occasion you were not completely satisfied with your stay with us. I do apologise for the lengthy delay you experienced with our valet service can at times be affected by South Bank traffic during peak times. I... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel beginning of July 2015 for a 4 day conference. Location is beautiful, Southbank is bustling part of Brisbane, full of restaurants, bars and cafes, all withing 5 min walk from the hotel. Exhibition center is 2 min walk. Stayed in a Studio room, very comfy bed, has great amenities, but no full length mirror in the... More 

Was this review helpful? Yes
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Dear Natasa2710, Thank you for taking the time to provide us with your valued feedback. It was a pleasure to read your positive comments about our hotel and the variety of activities available for our guests to see and do in the South Bank area. I hope we have the pleasure in welcoming you back again soon. Kind regards, More 

Nice, France
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This no nonsense Hotel is centrally located in South bank and surrounded by great local cafes and restaurants . It's comfortable and the staff are very helpful. It's very reasonably priced and a short walk to the centre of Brisbane .

Was this review helpful? Yes
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Dear Kathy2908, Thank you for taking the time to provide us with your valued feedback. It was a pleasure to read your positive comments about our hotel and the variety of activities available for our guests to see and do in the South Bank area. I hope we have the pleasure in welcoming you back again soon. Kind regards, More 

Melbourne, Victoria, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in a one bedroom apartment with city views for 5 days in June/July Holidays. I booked though bookings.com earlier in the year and it cost us ( 2 adults and a 10year old son) $1200 which I though was great for 4 star accommodation with this location. The apartment was spacious, attractive and was located on the seventh... More 

Was this review helpful? Yes 1
Rebecca W, Assistant Manager at Mantra South Bank, Brisbane, responded to this review

Dear John O, Thank you for taking the time to provide us with your valued feedback. It was a pleasure to read your positive comments about our hotel and the variety of activities available for our guests to see and do in the South Bank area. It sounded like you all had a fabulous time. I hope we have the... More 

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