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Mantra South Bank, Brisbane

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161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
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Mantra South Bank, Brisbane
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598 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

The room was dirty with stained carpets and chairs. The curtain had fallen down at both ends letting light in. The bathroom had mould in the shower and ceiling. I don't think the floor had been mopped as it was also marked. The room was noisy from people walking to the lifts and using the pool. However, the staff were... More 

Helpful?
Thank LOwen001
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

First off I loved that the room looked exactly like it did online! Overall it was a pleasant stay, however, I felt that a more personalized style of service would have improved the stay dramatically. For example, it would've been nice to have the information letter personally addressed, or even the important information to be highlighted in some way. Even... More 

Helpful?
Thank Rhiannan H
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Rhiannan H, Thank you for taking the time to share your thoughts following your recent stay with us. We are pleased you enjoyed your time at the hotel and found your stay enjoyable. In the hotel industry, we understand that it is all of the "little" things that make the biggest difference and following a review of your feedback,... More 

Bundaberg
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed over the Australia Day weekend and the staff, especially Paul at Reception, were wonderful. They helped with some adjustments to our stay when our daughter joined us and really made our stay very comfortable and enjoyable. Thanks so much. Sandra

Helpful?
Thank Rizhols
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Rizhols, Thank you for taking a moment to share your feedback following your recent stay with us. We are pleased you enjoyed your time at Mantra South Bank. It is wonderful to hear that you enjoyed your Australia Day weekend in Brisbane and found the hotel and our service to your liking. Please remember to contact our inhouse Resevations... More 

Townsville
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We're frequent visitors to Brisbane but had never stayed at the Mantra before. The room was perfect, the pool was awesome and the staff were absolutely wonderful. I have to make a special mention of Peter because he was extremely funny when we were checking out. Can't wait to stay there again.

Helpful?
Thank StaceyM75
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear StaceyM75, Thank you for taking the time to post a Tripadvisor review following your recent stay at Mantra South Bank. It is wonderful to hear of your satisfaction with your stay and the service provided by our team. Peter has asked me to pass on his thanks for the special mention in your review. Please remember to contact our... More 

Middleborough, Massachusetts
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

You don't usually get much for your dollar near the real active part of the city. The location is fantastic, close to the river and parks as well as tons of food, bars, and entertainment. A great place to be on Australia day! The rooms were actually larger than expected in this part of the city. The bed was comfortable... More 

Helpful?
Thank Todd D
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Todd D, Thank you for taking a moment to share your feedback following your recent stay with us. It has been wonderful to read of your experience and share your comments with our team. We are always appreciative when our guests take the time to provide comments on their stay, and it is great to hear that you had... More 

Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for our last night in Australia as a bit of a treat. Room was large, clean and nicely designed, however, given the price you pay the fact it costs almost $10 for an hours internet is frankly a joke in this day and age. We're currently travelling around Asia and even the basic hostels have free wifi... More 

Helpful?
Thank Chris N
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Chris N, Thank you for taking the time to share your feedback on your recent stay. We are pleased to hear you enjoyed your stay at the hotel, however are sorry to hear that our current internet pricing impacted on your stay so significantly. At the hotel, we are happy to offer our guests a wide range of internet... More 

Brisbane, Australia
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our 3-night stay in a studio unit on the fourth floor was quite comfortable, and we'd stay here again. The room was facing the city, and despite being on a busy street, was fairly quiet. Staff were friendly and professional.

Helpful?
Thank PeteMacca
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear PeteMacca, Thank you for taking a moment to share your thoughts on your recent stay. We are pleased to hear you enjoyed your time at the hotel. Remember to contact us on 07 3305 2500 or southbankbris.res@mantra.com.au to secure your next booking directly with our inhouse Reservations Team. We look forward to welcoming you back to Mantra South Bank... More 

South Perth, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great location walk across the bridge to the city. Very friendly staff and willing to help and provide top service. the rooms a big and very quite. Had a meal at the hotel and the service and meal was excellent.

Helpful?
Thank Greg P
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Greg P, Thank you for taking the time to share a Tripadvisor review following your recent stay at Mantra South Bank Brisbane. It is wonderful to hear of your experience and to we are so happy you enjoyed your time at the hotel. When you are next looking to stay in Brisbane, please contact us on 07 3305 2500... More 

Toowoomba, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Enjoyed a great weekend stay at the Mantra. The room was spacious and included a microwave and sink so I could organise an easy meal in my room or take advantage of the many beautiful restaurants and cafes in the vicinity of the hotel, or opt for the room service (which was great, by the way). Hotel service was excellent... More 

Helpful?
Thank Melissa M
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Melissa M, Thank you for your generous review and commentary. We are pleased to hear you enjoyed your time at Mantra South Bank Brisbane and found our hotel and service to your liking. At the hotel, we offer a range of accommodation options including hotel rooms, studio rooms, and 1 and 2 bedroom self-contained apartments. By providing cooking facilities... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Couldn't have been happier. ALL the staff were very friendly and made my disabled son feel very welcome. This was a stand out to me, usually 1 or 2 staff members friendliness stands out but I found all the staff would greet us and take interest in my disabled son. The location was so convenient within walking distance to many... More 

Helpful?
Thank Sarah L
Brett W, Front Office Manager at Mantra South Bank, Brisbane, responded to this review

Dear Sarah L, Thank you for taking the time to review Mantra South Bank Brisbane following your recent stay. It was an absolute pleasure having both you and your son join us while you were staying in Brisbane. We are pleased to hear that you enjoyed your time both in and out of the hotel, and had the opportunity to... More 

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