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Brisbane International - Windsor

#15 of 165 Hotels in Brisbane
Certificate of Excellence
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Lutwyche Road & Bryden Street | Windsor, Brisbane, Queensland 4030, Australia (Formerly The Windsor International Hotel)
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10% off room rate
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Brisbane International - Windsor
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Brisbane International - Windsor
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194 reviews from our community

Traveler rating
    99
    71
    10
    9
    5
See reviews for
45
31
19
66
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Toowoomba, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed at Brisbane International - Windsor to be close to family living nearby. We were very pleasantly surprised! The price was very competitive. The room was clean, tastefully decorated and the bed was very comfortable. The bonus for us was there was no road noise, very friendly and helpful staff and close to the city.... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Sue Thank you for taking the time to review and recommend Brisbane International Windsor on Tripadvisor. We look forward to welcoming you back soon. Kind regards Simon Pucko General Manager More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Easy to locate...exceptional service from the staff...off street parking...lift to 2nd storey (important for my mum who is 80)...clean, spacious, and well furnished room...very comfortable beds...ease of check out...and last, but certainly not least - very reasonably priced! Being heritage listed is very special also...preserving the past, yet still in operation so the public can enjoy its many aspects of... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Jan Thanks for your wonderful review. I am thrilled that you and your mum had a great stay with us and enjoyed the facilities that we offer. I look forward to welcoming you back again soon. Kind regards Simon Pucko General Manager More 

1 review
2 of 5 stars Reviewed 3 weeks ago

I am a paraplegic and need to use a hoist and shower chair. The advertised wheelchair room is not at all adequate; the hoist does not fit underneath the bed, the bed is moving as there are no brakes which makes it righteous dangerous and the shower chair does not fit in between the toilet and the sink. Actually, I... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Peter I am sorry that we were unable to provide the facilities needed to suit your requirements. This has certainly highlighted the need for our reservations team to be vigilant in ascertaining the exact requirements needed by our guests with special needs. We do cater to many different people with differing needs, especially being so close to the Royal... More 

Cairns, Queensland, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel 4 times in the past 2 years and every time has been flawless. The staff are the biggest asset, they are very professional and friendly and everything written in the countless positive reviews about them is true. Parking is provided free of charge. Wifi is free on charge as well which is very rare... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Stewart B Wow – “the best hotel in Brisbane” – what an awesome statement. Thank you!! I have to be honest and say that the best part of your review is the words you shared about our staff. They are most definitely what makes us stand out from other hotels and as a new member of the team they... More 

Caloundra, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I stayed here last week while on a business trip and was very impressed. The room was clean with a comfortable bed and modern bathroom. The staff were really friendly and helpful. I wish there were more places to stay around Australia like this one.

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Conrad N Thanks for the great feedback. We appreciate your kind words and feedback. Kind regards Brent Christofferson General Manager More 

1 review
4 of 5 stars Reviewed March 21, 2015

Absolutely lovely. Couldn't have been happier with the service and the room was gorgeous. Comfort rating of the bed was outstanding. Didn't want to get out. Wish I could have tried the pool, but I will definitely be back. Thank you for having me.

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi KiyaaSheree What a fabulous review – thank you!!! We look forward to welcoming you back. Kind regards Brent Christofferson General Manager More 

Melbourne
Top Contributor
90 reviews 90 reviews
61 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 19, 2015

This is a modernised complex with a high standard of accomodation. The car park is small but rooms are medium. The 2 story building mean stair climbing. Some rooms have balconies but smoking not allowed anywhere. Beds ok and aircon is good

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi B1RD1EMelbourne Thanks for taking the time to post a review. We do have a lift for those people not so keen on climbing stairs (or with heavy luggage), otherwise I’m glad you found our accommodations to be of a high standard. I do hope that we see you back again in the near future. Kind regards Brent Christofferson General... More 

Tasmania
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 18, 2015

We chose to stay here due to being close to the airport, reasonable rates and we've previously enjoyed staying here. Brisbane International Windsor lived up to our expectations! Reception staff were very friendly and welcoming. Off street parking is very convenient and appreciated. Our room was a family triple and there was plenty of room for our family of 5.... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi oj05 Welcome back – it’s always great to see our guests return. The team and I are thrilled that you enjoyed your stay and that we were able to live up to your expectations, we look forward to your next visit. Kind regards Brent Christofferson General Manager More 

Childers, Australia
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2015

My husband had to have some tests done at the Royal Brisbane Hospital which were going to take a few days, so we booked into the Brisbane International at Windsor. We had stayed there before and were always very happy with the service, staff and rooms. Nothing is too much or too hard, the rooms are very clean and comfortable.... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Foodie725 Thank you for taking the time to review Brisbane International Windsor. I am thrilled that you were recommended to us by another family member who has enjoyed their stays with us. We have many families using the hospital facilities stay with us and we try to make everything as easy and comfortable as possible, you don’t need any... More 

Beenleigh, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2015

I attended a two day conference at the Brisbane International Windsor this week. What a great place for a conference! The service began right when I walked into the car park. A friendly worker advised me I could park in the free underground parking rather than out on the street. Then a lovely lady came out the front and greeted... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Dear Melissa M What a wonderful and comprehensive review – thank you!! By the sounds of it your conference was a success and all the delegates enjoyed their stay. Va Bene is a wonderful Italian restaurant and I am thrilled that you were able to enjoy a meal there, the kitchen crew will be thrilled with your feedback about all... More 

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