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Brisbane International - Windsor

#15 of 161 Hotels in Brisbane
Certificate of Excellence
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Lutwyche Road & Bryden Street | Windsor, Brisbane, Queensland 4030, Australia (Formerly The Windsor International Hotel)
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Brisbane International - Windsor
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224 Reviews from our TripAdvisor Community

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Traveler rating
    117
    81
    12
    9
    5
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (55)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (61)
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Sydney, Australia
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Maybe it was my personal issue that I was expecting something really good when looking at the TripAdvisor ratings and while the one night stay was alright, it did not meet my expectations. Stayed in a king executive room which had ample space. And while in general the room looked clean, I just didn't have the feeling of cleanliness, the... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Oliver R I am so disappointed that we didn’t meet your expectations during your recent stay. We work incredibly hard to meet and exceed the expectations of our guests , especially in an environment where we compete with so many CBD big name hotels. I have asked our housekeeping crew to ensure that the furniture in our King Suites... More 

Emerald, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is ideally located with bus stop at front door, close to city and very close to RBWH. Even though on a busy major road could not hear traffic. Staff were all friendly, smiling and more than helpful at all times. Restaurant on site has great food and wonderful all you can eat breakfasts. There is plenty of covered... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Debra H Thank you for your very comprehensive review – what a great insight into our property for other travellers. I am sorry that we had to utilise a rollaway on your last night with us – this is not our preferred option but with the hotel being full it was the best solution for both you and us.,... More 

Victoria, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were looking for a hotel near the airport just for one night and this hotel had some good reviews. It is very well located, the rooms are large and clean and the bed was extremely comfortable. Bathroom was good, lots of hot water; only criticism is the shower over the bath but this is a personal thing. The staff... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Alleycatz7 We’re so glad that you enjoyed your stay with us and we look forward to welcoming you back the next time you are in Brisbane. Kind regards Simon Pucko General Manager More 

Perth, Australia
Level Contributor
76 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night and only for about 9 hours. The room was comfortable and very clean. The decor was tasteful if maybe a touch dated but nothing that was horrible. I got a great deal on the rate which topped off a good experience. The service at check in and check out was very friendly and efficient. A great... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Leerja74 Thank you for your review – you certainly did have a short stay with us so I’m glad you found it comfortable. We do hope that you get to stay a bit longer next time. Kind regards Simon Pucko General Manager More 

Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in this hotel for 3 nights whist visiting my daughter who was staying at RBWH Ronald McDonald House. My initial phone contact to the hotel was a very comforting experience with Tess being very helpful towards my needs. She sent a confirmation email immediately after our phone discussion detailing my inclusions. Checkin was seamless and very quick. The... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Brumer Thank you for your very comprehensive review. I am sure that other travellers will appreciate your feedback. We’d love to welcome you back again soon but under better circumstances of course. Kind regards Simon Pucko General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Maintains a certain 'old world' charm. Very convenient location, clean comfortable rooms, no noise, restaurant delivers with simple but delicious meals, wonderful array of wines on offer. Great value for money. And yet, by far the outstanding feature is the staff. They are extremely friendly and have an attitude that nothing is too much trouble. Martin in particular deserves kudos... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi William Wow – what a great review and thank you for your recommendation. Martin and the rest of our staff are most definitely the best resource we have - they are what makes us great. We really look forward to building a great relationship with you and we can’t wait to welcome you back through our doors. Kind regards... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel staff were amazing!!! They accommodated myself and 10 week old baby so well and made sure everything was right for me. Room service from the restaurant was also fantastic and the location of the place was great. Very clean and comfortable. Will definitely be staying again.

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Liliana Thanks for taking the time to review Brisbane International Windsor. I am so thrilled that you enjoyed your stay with us and I am very proud of our team who made sure you had everything you needed. We do hope you’ll come back to visit again soon. Kind regards Simon Pucko General Manager More 

Brisbane, Australia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have stayed in a number of Aust Hotels over past 2 months and this one was the best. It's location is close to CBD, with bus virtually at door. Excellent restaurant. Very fast free wifi. Staff very courteous and helpful.

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi T0mandElaine Thanks for your review – I love seeing how well we compare to other accommodation providers around the country and to hear your recommendations - I am thrilled!! We look forward to welcoming you back soon. Kind regards Simon Pucko General Manager More 

Queensland, Australia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When in Brisbane I try to always stay at Brisbane International - Windsor. Close to the city and anywhere I have to go. Good undercover parking. Easy access from the main road. If coming from the city a u-turn at the traffic lights makes it a breeze. its the little things....like a facecloth in the bathroom and soap and shampoo... More 

Was this review helpful? Yes 1
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Tezza63 Thanks for the great review – we really appreciate it and we love having you come and visit. See you again soon. Kind regards Simon Pucko General Manager More 

Hervey Bay, Queensland, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We come to Brisbane 2-4 times a year and almost always stay at the Windsor. It is easy for us to get to (being non-city people who aren't accustomed to city traffic and streets), and close to train station to take us wherever we need to go. Rooms are clean and comfortable. Staff are friendly. Buffet breakfast is great. One... More 

Was this review helpful? Yes
BneIntl, General Manager at Brisbane International - Windsor, responded to this review

Hi Jenny S Thank you for your review, we really appreciate the feedback. You’ll be pleased to know that we have already ordered coffee mugs for all of our rooms but unfortunately prior to your visit the supplier had only delivered half of the order so the next time you stay you will definitely be able to enjoy your coffee... More 

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