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BEST WESTERN Sunnybank Star Motel & Apartments

223 Padstow Rd, Brisbane, Queensland 4113, Australia
Hotel amenities
BEST WESTERN Sunnybank Star Motel & Apartments
Ranked #88 of 159 hotels in Brisbane
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29 reviews from our community

    Trip type
Traveler rating
    2
    15
    5
    6
    1
Date Rating
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013

Room was very nice but the aircon was noisy to the point we couldn't sleep or hear the TV over it. Fix that and this will be a great hotel. On main busy road which is a pain in the neck. Price needs to be looked at. It's a motel & prices should reflect that.

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
May 11, 2013

Dear Sir/Madam, We are pleased to hear you enjoyed your stay and thank you for your review. It is unfortunate you found the air-conditioner noisy and as we do not know your name and therefore do not know which one of the 60 rooms you stayed in, we are not able to log a maintenance job to investigate the air-conditioner.... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 19, 2013

we stayded here overnight for a course we were attending. The staff were nice and helpful. prior to our room we could see and hear a few different conversations- hoped when we got inside we wouldnt have to put up with other peoples voices! It wasnt to be- clearly hear conversations from the people next door, the people outside (a... More

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
April 27, 2013

Dear Margandrich, I am disappointed to read you didn't enjoy your stay with us. We do have onsite managers available 24 hours, 7 days a week to assist you during your stay and they can be contacted on extension 9 as per the notices in the room. The onsite managers would have been more than happy to address any issues... More

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Alexandra Headland, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 12, 2013 via mobile

My husband stays a few nights per week at this motel and some weeks I stay as well. We have always found the rooms very comfortable and spacious, the bathrooms basic but more importantly they are clean. There are different room types so its possible to pay a bit more and have a room a bit more upmarket. The pool... More

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
April 27, 2013

Dear Leesinexile, Thank you for your review and we are delighted to hear that you enjoy staying with us on a regular basis. We pride ourselves on being a practical, welcoming and comfortable motel in a location that serves both the corporate and leisure travel. We look forward to seeing you again soon. Kind Regards, Leanne More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 21, 2013

The staff here were very nice however they couldn't make up for a dreadful motel. The WIFI was out, and had been for sometime, and there seemed to be little attempt to get it back up on running. The motel was noisy and because of that felt exposed all the time to the comings and goings of the many guests-... More

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
January 22, 2013

Thank you for re-submitting your feedback in line with Trip Advisor's policies. Just before your arrival, Brisbane was hit by a thunder and lightning storm in which the Motel lost its Internet connection because the router blew up. My staff and I worked hard on the Sunday to re-route the guest WI-FI network and were able to offer guests free... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2013

Arrived Sunday 16th December to a warm welcome from Paul and his staff. A 2 bedroom Townhouse was to be our home for the next 20 nights. The accommodation consisted of a downstairs kitchen/diner/lounge with upstairs bathroom and 2 bedrooms. Air conditioning both downstairs and in 1 bedroom. The kitchen had a gas cooker and hob, a microwave oven, kettle... More

Was this review helpful? Yes 1
Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
January 23, 2013

Dear Peter, It was a pleasure having you and your family stay with us at the Best Western Sunnybank Star Motel & Apartments and we are delighted that your stay was enjoyable. It is lovely to see guests such as yourselves making the most of your time in Brisbane and full use of the services and utilities available in the... More

Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 4, 2013

i stayed here with family for a night after visiting the speedway. Quick one night stay as we didn't want to drive back to the gold coast at 11pm, after a long night already. As soon as we walked in, we noticed quite an unpleasant smell.The room was out dated and unappealing, and looked untidy and a little rundown. i... More

Was this review helpful? Yes 3
Liverpool, Australia
Top Contributor
60 reviews 60 reviews
54 hotel reviews
Reviews in 41 cities Reviews in 41 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 28, 2012

Stayed in Queen deluxe with undercover parking out front. Medium sized room with desk, free internet, very comfortable bed and "old style" floor mounted A/C unit. Nice lounge to watch TV. Oriental restaurant attached is nice, but their are options across the road too. Breakfast in the cafe across the road is great. Bathroom is a good size with nice... More

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See 5 more reviews by Brad290 for Brisbane
Lae, PNG
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 21, 2012

very friendly staff greet you at reception. The rooms are very clean and neat. They have everything you need for a nice stay. Chinese restaurant right next door and shops accross the road make convience not an issue if you need something. I would definatley stay there again.

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See 5 more reviews by tincoll for Brisbane
Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
November 22, 2012

Dear Guest, It was lovely having you stay at our Motel and we do hope you had a comfortable journey home. It is great to know you found the location convenient. The Motel is well positioned in that we have the 150 bus stop at our back gate which runs every 10-15 minutes to Westfield Garden City Shopping Centre, South... More

Oamaru
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 7, 2012

We arrived here with three young children (one was sick) and the room was dirty. I asked for another room. The customer service was excellent and we got a night refunded and were moved into a different family room. The rooms are quite dated and could do with a spring clean (oven, kitchen drawers, etc.) The pool was great for... More

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
November 7, 2012

Thank you for taking the time to provide feedback. The 2 bedroom spacious apartments which sleep up to 6 people are perfect for families and groups. We apologise for the oversight in the House Keeping of the room and we have now implemented procedures to address the issue. Kind Regards, Leanne More

Stourbridge, West Midlands
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 29, 2012 via mobile

A convenient one night stay in this clean and comfortable motel with free wifi; really easy to get the bus into Brisbane from directly outside. The only negative was that the restaurant it is connected to was hosting a wedding reception. As it was Sunday the pizza restaurant and the Subway on the small retail park opposite had closed early... More

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Leanne C, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
November 7, 2012

Thank you for staying at the BEST Western Sunnybank Star Motel & Apartments. With the rising cost of parking in the Brisbane CBD, the convenience of bus 150, which stops at the Motel, means more money in your pocket and no stress in finding a park and negating the traffic. In regards to the Restaurant, this is owned and operated... More

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Additional Information about BEST WESTERN Sunnybank Star Motel & Apartments

Address: 223 Padstow Rd, Brisbane, Queensland 4113, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Business Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #88 of 159 hotels in Brisbane
Price Range: $$
Official Description (provided by the hotel):
FREE Wifi (unlimited download). FREE Foxtel. FREE Parking. Best Western Sunnybank Star Motel & Apartments is ideally situated to offer the corporate and leisure traveller a convenient location in modern and value for money accommodation. Just 2 minutes from the M1 and Gateway freeways this is the perfect base to explore all Brisbane has to offer and the fabulous attractions of the Gold Coast. The Motel is 30 minutes to the Gold Coast Theme Parks, 30 minutes to the Brisbane Airport, 10 minutes to the ANZ stadium, 15 minutes to the Chandler Swimming Centre and 5 minutes to Westfield Garden City and Sunnybank Shopping Centres. We offer 60 room types, 21 which are 2 bedroom self contained town houses andd apartments which sleep up to 4 people. All rooms offer a minimum of coffee & tea making facilities plus, telephone, hair dryer, air conditioning, TV, Foxtel, ironing equipment and more. All rooms are non-smoking rooms with the town houses offering a secluded private courtyard which are smoking zones for guests staying in the town house. Across the road is a 7 day a week shopping centre. The Motel is next to the Brisbane bus service which travels to the Brisbane City and South Bank every 15 minutes. ... more   less 
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BEST WESTERN Sunnybank Star Motel & Apartments
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