We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Sunnybank Star Motel & Apartments

223 Padstow Rd, Brisbane, Queensland 4113, Australia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Sunnybank Star Motel & Apartments
View Map
Add Photo Write a Review

73 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was an easy access from the main road, however when we turned up our reservation which was booked through hotels.com did not show up on their system so they double charged us! (This was fixed the next day). Upon entering the room there was a horrible smell, like something had gone wrong and they had to sterilise the... More 

Helpful?
Thank Aidan M
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel via Wotif booking site in late Sep - 2015 and cancelled it few days later for being unsure of other work commitments. As I normally compare prices via tripadvisor, I did so when seeking the same booking again in late 2015. I used tripadvisor's link to Wotif again to check the previous booking if it was... More 

Helpful?
Thank TWOZKIWI
Brisbane Region, Australia
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 11, 2015

The motel rooms are spacious, I had booked just a single person but had a queen bed plus 2 singles. Generous sized clean rooms. Fridge , toaster & kettle, but no cooking facilities. For my purpose it was a great location. Eight mile plains not sunny bank. Sunnybank is an Asian area. Staff helpful & friendly Yes would stay there... More 

Helpful?
Thank Michael D
toowoomba, Australia
1 review
1 of 5 stars Reviewed October 25, 2015

i would careful on this one if you are booking the 2 bedroom apartment the rooms feel dirt and im not sure last time carpets were cleaned the sheets are thin to threadbare. there is no air conditioning in second room or downstairs, which when you are paying this sort of money you would expect.

Review collected in partnership with Best Western

Helpful?
Thank Drew C
Mackay, Australia
1 review
4 of 5 stars Reviewed October 5, 2015

Very Friendly staff, Great food, walking distance to local food outlets. Restuarant was great, beers were Cold. Great sleep with comfy bed and pillows. Apart from a bit of road noise the experience was great. Ask for rooms away from the main roads and you will love it. Overall im more than happy yo stay here for work.

Review collected in partnership with Best Western

Helpful?
Thank Richardmr M
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Dear Mr Richard M, Firstly thank you for staying at BEST WESTERN Sunnybank Star Motel And Apartments. I understand that you stayed in a Standard room which is situated close to a main road. If road noise is an issue I would suggest to opt for a different room type. I am pleased to see that your company have moved... More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 19, 2015

The layout of the room was the best. Everything was very clean and well presented. Everything worked as it should and the staff were very helpful with local information. The Wi-Fi was easy to setup and worked flawlessly (something I haven't seen before). The location is very close to shops and eateries. A huge shopping centre complex is a couple... More 

Helpful?
Thank Stevoc51
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Steveo, Thank you completing the survey about our property. We are pleased to hear that during your staying you made the following comments " Everything was very clean and well presented. Everything worked as it should and the staff were very helpful". "The wifi was easy to setup and worked flawlessly" We have made improvements with our wifi... More 

Speers Point, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 27, 2015

Great location and everything you need is across the road (cafes, fruit shop, chemist, subway, fish and chips, bakery and butcher). The motel was nice and the rooms were presented lovely. It was great that we were able to have and early check in thank you.

Review collected in partnership with this hotel

Helpful?
1 Thank libby010106
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Afternoon Libby, Thank you for completing a recent survey for BEST WESTERN Sunnybank Star Motel And Apartments. I have read your reviews and pleased that you enjoyed your stay. We are pleased to read that " the motel was nice and the rooms were presented lovely". We have taken all comments into consideration and have made a note of... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 31, 2015 via mobile

The rudest most disgusting service was given on our last day. Cheryl basically threw my husband and I out on the last day because we complained about the workman waking us up with constant banging right out our front door. Cheryl told us that statics state that 99% of.people sleep at night!! What about those suffering from cancer treatment??????????? Rudest,unfriendliest... More 

Helpful?
5 Thank HealthDeptAust
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Evening, Firstly thank you very much for staying at BEST WESTERN Sunnybank Star Motel And Apartments. I am disappointed to hear that your stay was not enjoyable. I understand that you stayed in our property while maintenance was being completed. On 27th July 2015 we provided all guests with a letter to advise them on the maintenance that was... More 

Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 10, 2015

The hotel was a good deal for last minute bookings. The hotel has mix of good and non-good features. However, my stay was different aimed for business. Hence, the hotel did give me what I wanted. The location of the hotel for my business was close.

Review collected in partnership with Best Western

Helpful?
Thank Suninlight
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Evening, Thank you for taking the time to complete our survey. I am pleased to hear that our location was convenient to your Business and that we satisfied all of your requirements If there are any areas for improvement please feel free to pass your comments on to our friendly Receptionist for notation to our Management. We are looking... More 

Perth, Australia
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 12, 2015 via mobile

The price and location are good, off street parking as well. However, the road noise is very clear in the rooms which are old and showing their age, not sure if there are renovated rooms but the main rooms are in dire need of an update. Air conditioner was cool only so no good on a cooler night.

Helpful?
2 Thank Rob R
Charise M, Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review

Good Morning Rob R, Thank you for the time you have taken to provide us with your feedback! The team and I were delighted to read your comments about the "price and location are good, off street parking as well.” I sincerely apologise that the road noise was an issue for you. We inform all guests to contact our receptionist... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (1)
Viewed
Other (37)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Brisbane
0.7 mi away
Travelodge Hotel Garden City Brisbane
0.9 mi away
The Glen Hotel and Suites
The Glen Hotel and Suites
#13 of 163 in Brisbane
4.5 of 5 stars 57 reviews
3.8 mi away
Springwood Tower Apartment Hotel
Show Prices
Show Prices
Show Prices
2.3 mi away
Comfort Inn & Suites Robertson Gardens
5.2 mi away
Brisbane International - Rocklea Motel
1.0 mi away
Garden City Motor Inn
Garden City Motor Inn
#1 of 1 in Upper Mt Gravatt
4.5 of 5 stars 16 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay