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Oaks Lexicon Apartments

347 Ann Street | Corner of Wharf Street, Brisbane, Queensland 4000, Australia
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Oaks Lexicon Apartments
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Oaks Lexicon Apartments
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147 reviews from our community

Traveler rating
    30
    72
    23
    11
    11
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32
24
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wollongong, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second visit and what a difference a room makes. On my original visit I was one of the lower floors and while the room itself was relatively clean and spacious, the bathroom was the size of a small shoe box and not very clean at all. This time around I ended up on one of the upper... More 

Was this review helpful? Yes 1
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear DJS1963. Thank you for providing a review on Trip Advisor following your recent stay at Oaks Lexicon. It’s always good to get reviews from guests who have stayed on more than one occasion. We’re pleased you have enjoyed your stay with us, however I am concerned about the cleanliness of the bathroom comment from your first stay with us,... More 

Yeppoon, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Well located on Ann St, friendly staff, rooms clean and tidy, all you would want really for an apartment in the city. Didn't use any other facilities in the hotel except the room so can't comment on the gym, pool or the car park facilities. Worth a visit.

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Paul N, Thank you for choosing to stay at Oaks Lexicon Apartments and for providing your valuable feedback. I am pleased to hear that you have enjoyed your stay with us and found the apartment suitable to your needs. The team at Lexicon definitely strive to provide a home away from home experience for all our guests. Hopefully next... More 

Canberra, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights on the 23rd floor, comfortable one bedroom apartment, decent kitchen facilities and lounge/meals area, wonderful views of the Brisbane city skyline especially at night. If conducting business in the CBD, this is quite suitable, as it is walking distance to the Queen Street Mall. Would recommend for short or longer stays.

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear SGC6368, thank you for your review after your recent stay at Oaks Lexicon Apartments. I’m so pleased your stay with us went so well, and you were able to enjoy our excellent facilities. We are in an ideal location for many of Brisbane’s best attractions such as Eagle St Pier, Riverside Centre, Botanical Gardens and Queen St Mall, and... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent a couple of nights at Oaks Lexicon and the apartment was very spacious. Very quiet - heard no traffic noise, the shower pressure was great, kitchen has everything you need to dine in, and the gym/pool area very modern. Great location if you are in the city for business or pleasure. Not even a 5 minute walk down to... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear MissAudiLover, thank you for your review on Trip Advisor following your recent stay with us at Oaks Lexicon Apartments. We’re so pleased you enjoyed your time with us, and you were able to make the most of our very well appointed self contained apartments. We are in an ideal location for access to the river as you have stated,... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel overnight when our son had his military enlistment due to the fact that it was on the same street, but after check in we were delighted with our choice. The two bedroom apartment was very spacious and very clean. The bed was so comfortable and fresh. We were given a very high floor with an amazing... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Thank you Devonsrule for your recent review following your stay at Oaks Lexicon Apartments. It’s great to read that everything about your stay was so positive. We pride ourselves on our customer service and room cleanliness, and we’re pleased that we were able to exceed your expectations with this. It’s great that you were able to enjoy the pool during... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in a number of rooms now. I always find something not in working order. Be it the stove, the aircon, tv. The paper given on check in says housekeepers check apartment daily to check bins, dirty dishes, supply of cleaning aids. This doesnt happen. I'm sick of having tell them about faults. The reception staff are really nice.... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Barbaraaaa. Thank you for your review on Trip Advisor, we are disappointed that your stays with us have not been entirely satisfactory for you. I do hope that our front office staff were able to resolve any issues, or if not able to I hope you were offered an alternate room. Regarding the missed housekeeping service, I am concerned... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Brea (sorry if i spelt your name wrong! ) was fantastic.she could not have been more helpful. Multiple check ins, difficult requests, it didn't matter she handled it all. Rooms were clean and comfortable. Location was great for us. Shower could do with a little work but overall a great stay. Great value for money. Booked through the Entertainment book.

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Steve D Thank you for your review on Trip Advisor following your stay with us at the weekend. It’s always a pleasure to read such positive reviews, and to know that our staff are leaving the right impression with our guests. Bree is a valuable member of our team, and I know she will be pleased to receive your... More 

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

I have just spent a night in an apartment with some friends celebrating my birthday - From the moment we arrived the Reception staff were the happiest, friendliest and most helpful I have encountered anywhere! The check in process was so easy, the staff explained everything simply and nothing was a problem - my booking was perfect, including our late... More 

Was this review helpful? Yes 1
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Stacey G, thank you so much for your great review following your stay with us at the weekend. We are so pleased you found the whole stay to be such a positive experience, and that we contributed to the enjoyment of your birthday. It’s great to see our team members personally mentioned, and I can assure you that your... More 

Townsville, Australia
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 10, 2015

Overall was a good place to stay but sometimes the little things detract from a great experience. My accommodation was prepaid however on checkin my licence was photocopied. The security deposit was $150 despite the fact there was no minibar. Checkin was efficient and all the appropriate information was provided. Overall the apartment was very good with a good kitchen,... More 

Was this review helpful? Yes 2
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Wrex16, thank you for your review on Trip Advisor. I am very sorry that your stay with us wasn’t a completely positive experience for you. Your comments regarding the cleanliness of the shower have been passed on to our housekeeping department, and this will be actioned. I am disappointed that you felt your comments weren’t dealt with as they... More 

Brisbane, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed April 5, 2015

Really enjoyed our stay here on the weekend.Easy check in, staff really friendly and pleasant. Nice central spot for Brisbane city, the 2 br apartments are really nice, all you need, beds comfy as. Nice work Oaks we will be back for sure.

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Paul H, thank you so much for your review on Trip Advisor following your stay with us over the Easter break. We’re very pleased this was such a positive experience for you. As you have stated we are in a great location, within easy walking distance of several Brisbane highlights. Our customer service is something we are proud of... More 

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