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Oaks Lexicon Apartments

347 Ann Street | Corner of Wharf Street, Brisbane, Queensland 4000, Australia
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Oaks Lexicon Apartments
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195 Reviews from our TripAdvisor Community

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Wondecla, Queensland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay...centrally located, courteous, friendly staff, well appointed facilities in apartments...pool looked very inviting,sadly didn't get around to using it. Happy to avail ourselves of late checkout for $50 extra considering we had a late flight. Wouldn't hesitate to stay there again on another visit.

Helpful?
Thank Narelle D
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Narelle, thank you for your review on Trip Advisor following your stay with us. I’m so pleased you enjoyed your time with us, and your positive feedback has been passed onto the front desk team. It’s a shame you didn’t get to enjoy the pool during your stay, and perhaps you will be able to make the most of... More 

The Summit, Australia
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After a poor stay years ago at this property I returned under duress and sadly have had the same issue again with incompetent staff and this property continues to be a blight on hospitality sector in Brisbane. On check in staff seemed helpful and friendly, room was quite good generally in terms of fit out and property location, however the... More 

Helpful?
Thank Lawdogs A
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Lawdogs, I am so disappointed to read your review of Oaks Lexicon Apartments, especially after both the phone call between yourself and I, and the follow up email. As advised on the phone, we have no control over the release of a pre-authorisation, and I can assure you that it is in our best interest once a guest has... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My friends and I stayed here for a weekend away and it was such a nice stay, such a good location and a great apartment. Only a 10 minute walk to the Valley and 5 minutes to Queen Street. Hannah from reception was so helpful and friendly and an all round great girl! Thank you for some fun chats Hannah!

Helpful?
Thank Erin D
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Erin Thank you so much for the great review on Trip Advisor, I’m so pleased that you had such a good experience with us. Your positive comments about Hannah have been passed on to her, and she was delighted to receive a personal mention. We do thank you for staying with us, and we look forward to welcoming you... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

First, the front desk staff are great, but thats the only reason im giving them 3/5. After booking on hotels.com I wasnt informed it was a requirement to have $150 frozen on my card. A lot of hotel take yr derails but dont use it, they take a deposit n refund it later.. I wasnt allowed to check in until... More 

Helpful?
1 Thank Laura F
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Laura. Many thanks for your review on Trip Advisor, I’m sorry you were disappointed with certain aspects of your stay. Unfortunately it is company policy to take a $150 pre-authorisation on a credit card at time of check in. As you have stated hotels do take a deposit and refund later, at Oaks we take a pre-authorisation only (this... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Our apartment was a great size for five people. We enjoyed breakfast on the balcony overlooking the city, and the close proximity to the city for warlking, and Central Station when we needed to travel further. My children even commented on how welcoming David was when we arrived. Thank you.

Helpful?
Thank Alison M
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Alison, thank you so much for your lovely review following your recent stay with us. Our location is ideal, and I’m pleased you were able to get out and about and enjoy Brisbane while you were here. Your children’s comments about David have been passed on to him, and I thank you for this. We do thank you for... More 

New South Wales, Australia
2 reviews
3 of 5 stars Reviewed January 7, 2016 via mobile

Yes! Location is great right in the CBD and short distance to fortuide valley and the airport. My family stayed in both a one bedroom apartment and a two bedroom apartment and it was excellent for them to put us next to each other. Both very spacious and seperate living areas (kitchen and bathroom) with the 2 bedroom having an... More 

Helpful?
Thank Jill K
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Jill, thank you for your recent review following your stay with us. I am sorry that you were disappointed with your stay, and there were several aspects that were not to the expected standard. Our gym equipment is regularly serviced by an outside contractor, and I will be contacting them immediately to ensure the rowing machine is repaired. We... More 

Echuca, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 6, 2016

Stayed in a one bedroom apartment for four nights with a view of the street out front. The room was spacious with seperate kitchen, bathroom and loung room. It also had a balcony with table and chairs . The staff were friendly and helpful and the room was quiet. Central Railway Station is a block down the road and gives... More 

Helpful?
Thank Ashley M
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Ashley M, thank you for your trip advisor review following your recent stay with us. It’s great that you found everything to your liking during your time with us, and your positive comments regarding staff has been passed on to our front desk. We do hope you were able to make the most of our ideal location, and see... More 

Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We stayed in this hotel for 30 days, I felt highly secured and comfortable.Good spacious rooms.The rooms were very warm during initial days of stay later the Air conditioning system was serviced and problem was resolved immediately.The property is located right at the heart of Brisbane , everything in Brisbane looks very much walkable from oaks lexicon.... If given a... More 

Helpful?
Thank Mohd_Yasar
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

To Mohd_Yasar, Thank you very much for your lovely feedback. I am happy to hear that we were able to provide a comfortable home away from home during your extended stay at Oaks Lexicon. We hope to be given the opportunity to welcome you back in the near future. More 

Perth, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Travelled with a girlfriend. Option to have 2 single bed. Location is close to Central Station, walking distance to Fortitude Valley, Bne CBD, river front & City Cat ferries. So rare to find full self contained accom (washing machine & full kitchen with patio looking out onto city).

Helpful?
Thank LusciousLemur
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

To LusciousLemur, Thank you for your review of Oaks Lexicon. It is great to hear that you enjoyed your time at the hotel and that the room amenities made the stay more comfortable. There is a lot happening around the hotel at this time of year and I am glad that you were able to make the most of our... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 24, 2015 via mobile

Lovely stay in a 2 bedroom apartment. Great staff, beautiful appartment . Only one drawback was the aircon didnt get the bedroom very cool due to very small air ducts. The staff were very helpful and friendly. Couldnt do enough for us regarding suggestions for our day in Brisbane.

Helpful?
Thank Lynn S
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

To Lynn S, Thank you for taking the time to provide this review of your recent stay. I am very glad to hear that you found the apartment to be comfortable and that the team were able to help you plan your time in Brisbane. I will pass your comments about the bedroom air conditioning on to the Maintenance Team... More 

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