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Oaks Lexicon Apartments

347 Ann Street | Corner of Wharf Street, Brisbane, Queensland 4000, Australia
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1 room 1 guest
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Oaks Lexicon Apartments
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160 Reviews from our TripAdvisor Community

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Traveler rating
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    78
    27
    11
    11
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Melbourne, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It was a great place to stay in terms of a clean bed, apartment and bathroom. The front desk service was great and helped as best they can with all our extra nonsense (such as key issues and parking). It's in a great location, walking distance from shopping, and the centre of the city. My only issue was that my... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed at the Lexicon recently, thought it was going to be a lovely 1 bedroom self contained apartment. However, there was no hand soap in the bathroom or kitchen to wash your hands. Had to ask reception to give us soap, they gave us body soap. The aircon didn't work, we were hot all night long. The aircon vent in... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Deena L, Thank you for taking the time to review your stay at Oaks Lexicon. We are disappointed that the room was not up to the Oaks standard in regards to the air-conditioning and amenities. All comments are passed onto the housekeeping and maintenance team for review and to fix where necessary. I do hope our front desk staff... More 

Honolulu, Hawaii
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice find! + GREAT location in the Central Business District. Within walking distance from shopping, restaurants, bakeries, grocery stores, parks, bus stops, etc. + Pool on the 4th floor. Perhaps because we were visiting in winter, we usually had the pool to ourselves, which was great. Relatively shallow for much of the pool (only a meter) which worked out... More 

Was this review helpful? Yes 1
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Tamodio Thank you so much for this excellent review on Trip Advisor following your stay with us. We strive for complete guest satisfaction, and I’m so pleased we have achieved that with you. It’s great that you and the family were able to make the most of the heated pool during your stay, I’m sure the children will have... More 

Solo, Indonesia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 9, 2015

Good standard rooms with usual facilities for cooking etc.and for working. Good staff responses. Location in the centre of the city near a conference was the reason for choosing. Annoying that as with many Australian hotels you only get 30 minutes free internet. We should really have wifi freely available all the time.

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Chris W. Thank you for your review on Trip Advisor following your stay with us. I’m pleased that you enjoyed your stay and your positive comments regarding staff responses have been passed on to both front desk and housekeeping. I do understand your frustration with the internet, and I will certainly advise Head Office of these comments. We look... More 

Singleton, Australia
1 review
4 of 5 stars Reviewed July 6, 2015

Wonderful place to stay. Handy to transport. Close to central station for easy transfer from the airport. Within walkin distance of fortitude valley and some of the wonderful landmarks that brisbane has to offer.

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Kelb70, We thank you for your review, and are so pleased that you enjoyed your stay at Oaks Lexicon Apartments. Our location is ideal as you have stated, and we hope you were able to enjoy some of the local Brisbane attractions during your stay. We trust that you were also happy with the accommodation, and we look forward... More 

Dirranbandi, Australia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 30, 2015

We stayed here recently when we had to stay an extra night in Brisbane. We booked over the phone and they were really helpful, including reserving a parking space for us, which we paid extra for but was relatively cheap considering what parking costs in the city. The room was great and had 2 bedrooms with bathrooms for each and... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Dear Agbilly, thank you for your review, it’s great that everything about your stay was so positive, and we’re pleased you enjoyed the spaciousness and views of our 2 bedroom apartments. I will pass on your comments regarding cleanliness to our housekeeping department, and we thank you for this positive feedback. As you have stated we are in an ideal... More 

A TripAdvisor Member
3 of 5 stars Reviewed June 24, 2015

Reception closes at 10pm, so after arriving on a late flight it is a bit complicated to get your room key. The apartment was a good size but seemed old and tired. Something was missing from the door lock, and there was no remote for the TV in the bedroom, and of course reception was closed. Needs some TLC, I... More 

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OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Thank you for providing feed back following your recent stay at Oaks Lexicon Apartments, I’m sorry you weren’t entirely satisfied with your stay. It is unfortunate that we do not have 24hr reception, and your comments regarding our after hours check in procedure have been noted. We have replaced some furniture items in our apartments over the last couple of... More 

Melbourne, Australia
Level Contributor
123 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 21, 2015

I really like this Oaks serviced apartment. Key word = serviced - it does get serviced daily. And it has excellent features (balcony, windows that open, washer/dryer, large refrig, dishwasher). It is close enough to Woolworths that you can legitimately consider buying groceries and cooking dinner every night (I did not, but I thought about it). The balcony doors double... More 

Was this review helpful? Yes 1
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

Thank you for your review following your stay at Oaks Lexicon Apartments, we’re so pleased you enjoyed your stay. Our self contained apartments are ideal as you have stated as they do give the flexibility for guests to self cater if they wish to, and having the opening windows and balcony doors is a real bonus. We do understand your... More 

Adelaide
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 7, 2015

Courtney and David in reception were excellent. Apartment furniture needs an update. Also needs a compendium with information on operation of appliances, TV, Foxtel etc. Location is good, just a very short to Central station, Eagle St Pier and a supermarket. A few simple improvements would lift the ranking.

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartments, responded to this review

We thank you for your review on Trip Advisor, and we’re sorry you weren’t entirely satisfied with us during your stay. We are in the process of upgrading the lounge furniture in our apartments, and this is due to be finished within the next few weeks. As you have stated our location is ideal for several Brisbane attractions, and we... More 

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