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All 161 Brisbane hotels

Oaks Lexicon Apartment

4.5 of 5 Hotel   |   347 Ann Street | Corner of Wharf Street, Brisbane, Queensland 4000, Australia
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66%
Ranked #79 of 161 hotels in Brisbane
A recent review
3 of 5 stars reviewed 3 weeks ago
madman101 Sydney, Australia
  • Overview
  • Reviews (124)
  • Photos (49)
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  • Room tips (26)
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124 people have reviewed this hotel

Traveler rating
    22
    59
    21
    11
    11
See reviews for
30
22
5
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Sydney, Australia
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a purported 3.5 star property this is probably one of the worst I've been to. Let's start off with the overall cleanliness of the room. Pretty bad. The toilet seat had a stain that I needed to clean off myself. Definitely unsanitary. Bathroom was dirty, rusty and mouldy. I'm glad I only stayed one night. Leather sofa was so... More

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OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for taking time to review your recent stay at Oaks Lexicon Apartments. I am disappointed and ashamed by the lack of service quality you experienced with us. Being a strata titled property, we have management rights with little control over the fixed assets of the apartment. I would like to thank you for your honest feedback which i... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Oaks Lexicon Apartament is located 2 blocks (200 meters) North-East from the Central train station.Rooms are spacious and suitable for families with kids. Prices variate depending on the season however are reasonable for the CBD location. If you want to get to the lower Brisbane, Kangaroo point, you need to conquer couple of "hills". Apartments area bit outdated however as... More

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OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for taking time to review Oaks Lexicon Apartments. We are glad you enjoyed the convenient location and spacious rooms our hotel has to offer. We do agree that we are a distance away from Kangaroo point which is outside of the city central. In the future, if you would like to visit Kangaroo Point again, there are public... More

Brisbane, Australia
1 review
4 of 5 stars Reviewed June 3, 2014

This hotel is in a great location, close to everything in the city. Was disappointed that we had to pay for parking on top of the cost of the room. Our bed appeared to be two mattresses/beds pushed together, so there was a seam down the middle which wasn't comfortable. Quality of the pillows was awful, although there were extras... More

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for taking time to provide us with your valued feedback. We are happy to know you enjoyed our great location in Brisbane CBD. Over the years, we recognise that most clients do not require car parking for the course of their stay. Due to this reason, we do not include the cost of parking into room rates to... More

Mackay, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 1, 2014

Stayed for 4 nights and was very happy with our 1 bedroom apartment. It was clean, serviced daily including fresh towels, kitchen was well equipped, extra pillows happily supplied on request and reception staff both friendly and efficient. Found the location a handy 10 to 15 minute walk to the Mall and the various eateries beside the river and Wharf... More

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OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for taking time to provide us with your positive feedback. We are very pleased to learn our services, hospitality and location met your needs and expectations. We apologize for the inconvenience that was caused by the lack of instructions with the entertainment unit. I am very sure our competent staff would have been more then happy to assist... More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 14, 2014

This was just a great apartment .... made our stay in Brisbane memorable. Staff on reception were very friendly and helpful. Close to shopping and easy walk to most other attractions. Will definitely stay again.

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you very much for taking the time to provide your feedback about your recent stay at Oaks Lexicon Apartments and my team and I are pleased to hear that you enjoyed your stay. We look forward to welcoming you back to Lexicon Apartments or another Oaks property in the future. Kind regards More

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2014

Super friendly staff, easy parking on site and the apartments are well located on the edge of the CBD. We had a single and two bedroom apartment located on the same floor which was ideal for our family of 5.

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you so much for taking the time to provide your feedback about your recent stay at Oaks Lexicon Apartments and I am very pleased to hear that you enjoyed your time with us. I have passed your valuable comments onto the front desk and we look forward to welcoming you and your family back to Lexicon or another Oaks... More

Clifton Springs, Victoria, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2014

I booked this hotel through HOTELS.COM. I arrived at the Apartments on Saturday afternoon from the Airport Via the Airtrain. 3 minute walk from central station. Which was good. When checking in I was asked for a credit card and photo ID. They wanted to freeze $150 on my card. I was not notified of this prior to booking (online)... More

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OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for providing your feedback and I am sorry to hear that our policies & procedures regarding the $150 authorisation left you feeling frustrated. Oaks Hotels & Resorts require a $150 credit card authorisation for security of the keys and any incidentals as a standard policy and I have confirmed with Hotels.Com that this policy is stated within the... More

Broadbeach, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2014

We booked a 2 bedroom apartment on a Saturday night to attend a Reds game at Suncorp Stadium. It was a girls night away and we were all impressed with the apartment in terms of value for money, location and size. The main bathroom was small but certainly manageable for a couple of people (two bathrooms in the apartment). It... More

Was this review helpful? Yes 1
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you very much for taking the time to provide your feedback about your recent stay at Oaks Lexicon and I am pleased to hear that you and your friends enjoyed your stay. My team and I look forward to welcoming you back to Lexicon or another one of our Oaks properties in the future. Kind regards More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 24, 2014 via mobile

The Good. Great location for where we needed to be and it is an easy walk to Queen street mail. Amazing views and great layout with large fully equipped kitchen. The reception staff were very friendly. The Bad. The room was not very clean dust and fluff in every corner of every room and the grout in the tiles was... More

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you for taking the time to provide your feedback about your recent stay. I have passed your valuable comments to the Housekeeing Manager for her attention and can advise that there currently a Spring Cleaning schedule in place where all the rooms are receiving a deep clean. I apologise that you stayed in a room that had not received... More

Odessa, Ukraine
Top Contributor
57 reviews 57 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 22, 2014

I have chosen the Apartment because of price and location. As to be honest I doubt a lot after reading negative reviews. But I wasn’t disappointed at all with my choice. Apartment was nice, comfortable, big, quite clean, well equipped, staff was polite and helpful and I found almost nothing to complain except air-conditioning is not perfect and a little... More

Was this review helpful? Yes
OaksLexic0n, Manager at Oaks Lexicon Apartment, responded to this review

Thank you very much for taking the time to provide your valuable feedback and I am very pleased to hear that you enjoyed your stay. I have passed your comments onto the front desk staff and housekeeping manager so that they are able to continue to ensure that the best possible service is provided at all times to all guests.... More

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Additional Information about Oaks Lexicon Apartment

Address: 347 Ann Street | Corner of Wharf Street, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Lexicon Apartment 4.5*
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Also Known As:
Oaks Lexicon Apartment Hotel Brisbane
Oaks Lexicon Apartment Brisbane
Hotel Oaks Lexicon Apartment

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Amenities

Fitness Center with Gym / Workout Room Kitchenette Swimming Pool
Hotel Style
#54 Luxury Hotel in Brisbane
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of the CBD, offering perfect affordable Brisbane accommodation and one of Brisbane’s most contemporary buildings is Oaks Lexicon. Oaks Lexicon combines the outstanding facilities of a modern luxury hotel with the privacy and spaciousness of fully self contained one and two bedroom apartments, all with state-of-the-art kitchen facilities. The generous sized apartments are perfect for an intimate dinner party but cosy enough for a romantic rendezvous too! ... more   less 
Number of rooms
54

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