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Grand Chancellor Brisbane

23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
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Best prices for: 1 room 1 guest
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Grand Chancellor Brisbane
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Grand Chancellor Brisbane
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486 reviews from our community

Traveler rating
    121
    191
    98
    53
    23
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68
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129
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hobart
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Grand Chancellor for three nights to attend my son's wedding. The hotel has recently been renovated and the rooms are gorgeous. The bed and pillows were to die for. I slept better there than I do at home. Beautiful bathroom with rain shower and all the mod cons and conveniences you could want. A nice touch... More 

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Kathryn, Thank you so much for your wonderful comments - reading them has been an absolute pleasure! We are so glad you enjoyed our new pillow top mattresses and renovated rooms - nothing beats a truly excellent nights sleep. I hope that your son's wedding went smoothly and that you enjoyed your time here in Brisbane. We look forward... More 

Gatton, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed overnight in Brissie at the Grand Chancellor. Thoroughly enjoyed the experience. Within walking distance to the place of our get-together. We got a good deal for the room and enjoyed a lazy breakfast the following day.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear 125dianneb, I am so pleased that you enjoyed your stay here with us at the Hotel Grand Chancellor Brisbane, including the delicious buffet breakfast put on daily by Fresco's Restaurant. A lazy breakfast is a must after a fun-filled event the night before! I hope you had a fantastic time at your Christmas party and that we will see... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Building renos going on here. Temporary reception very downmarket. Given a disabled room. Hot water temp clearly capped at lukewarm. No bath or extractor fan. Constant building noise upstairs early on Sat & Sun mornings. Complained but it never stopped for long.

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Tsarzan, Thank you for providing your feedback on your recent stay at the Hotel Grand Chancellor Brisbane. We welcome every opportunity to learn and improve on the service that we provide to our guests. We are very sorry that the construction noise at the hotel caused you any discomfort. The builders are restricted to noisy work between 9am and... More 

Townsville, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes it was a nice place we stayed for 11 days and bed linen was only changed once and even then we had to ask them to do it other problem I had was the underground car park most of it is reserved for the hospital up the road doesnt seem much available for guests

Review collected in partnership with Amoma.com

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Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location over looking park and room spacious... hotel areas undergoing renovations in restuarant. Abit of a hike from Brisbane CBD however the views of Brisbane where worth it. Would definately stay there again.

Review collected in partnership with this hotel

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Teresa B, What a superb review – thank you so much. It really is wonderful to hear such glowing comments from a satisfied guest and I am so pleased that you were able to enjoy the sweeping views the hotel offers. Next time if you don’t feel like walking to the CBD, please take advantage of the free Spring... More 

Zilzie, Australia
Top Contributor
109 reviews 109 reviews
49 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel through Wotif as a mystery deal as my wife was having surgery across the road at St Andrews. Whilst we could guess this was the Grand Chancellor from description the mystery was the no mention of major renovations going on at this hotel nor the advice of window cleaners working on the first morning of our... More 

Was this review helpful? Yes 2
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Brendan, Thank you for your review of your recent stay at the Hotel Grand Chancellor Brisbane. I would like to start by saying that I was very sorry to read of the difficulties that you encountered during your stay, and would like to apologise for any inconvenience or discomfort that you may have experienced. I understand that the renovation... More 

Broadwater, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Hubby and I stayed here for the valentine weekend, we arrived an hour early for check-in so called to see if we could check in early, no problems there. Room was lovely, big king bed, clean and modern. Bathroom was very nice, big roomy shower with an option of two shower heads, my only issue was wasting a lot... More 

Was this review helpful? Yes 1
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Kristin T, Thank you for taking the time to leave this wonderful review of your recent stay at Hotel Grand Chancellor Brisbane. It was great to read your glowing review and find out about your recent experience at the hotel. I am thrilled that you enjoyed your room, views, and the hotel’s staff. The restaurant on site is called... More 

Auckland, New Zealand
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Hotel Grand Chancellor Brisbane is currently renovation. This hotel has a absolutely horrible pop up, restaurant/bar & check in area. I would most definitely not recommend staying here whilst construction is going on. The room however was OK. Nice soft pillows which is also nice to sleep on. The room is not spacious at all. Very minimal space to... More 

Was this review helpful? Yes 1
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Nandy1989, I would like to start by thanking you for taking the time to review your recent stay at the Hotel Grand Chancellor Brisbane. Feedback such as yours helps us to pinpoint areas in which we can work to improve our service for all of our guests. We are very sorry that the renovation work currently being undertaken at... More 

Toowoomba, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My room had mould in the shower and the carpet. The fridge didn't get cold, so I had to throw out $140 worth of food My room access card was programmed incorrectly, so I couldn't exit the carpark or enter my room

Review collected in partnership with this hotel

Was this review helpful? Yes 1
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Marlene, Thank you for taking the time to review your stay at the Hotel Grand Chancellor Brisbane. I am so sorry to hear that your stay was not to your expectations and thank you for bringing the issue of the cleanliness, fridge and room key to my attention I would like you to know that I will be addressing... More 

Townsille
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very nice staff and good location. Reasonable value. New rooms are great and once all reno's are complete should be good. Parking is a little expensive. I stay here regularly and would recommend to any business traveller.

Review collected in partnership with this hotel

Was this review helpful? Yes
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Lennard M Thank you for taking the time to write about your stay with us. It really is wonderful to hear from return guests, particularly when the feedback is as good as yours. Thank you also for the mention of our new rooms, I am pleased you appreciate the modern décor – we are quite pleased with them too.... More 

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