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Grand Chancellor Brisbane

23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
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Grand Chancellor Brisbane
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Grand Chancellor Brisbane
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461 reviews from our community

Traveler rating
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    183
    96
    48
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff consistently friendly & very helpful. The building is undergoing major renovations with workmen working around the clock. We didn't hear any noise. Actually one late morning 10:30am there was a building activity noise but I closed the door to the verandah and all was good. The room seem very sound proof. We enjoyed our stay anyway. Mattress very firm... More 

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Sydney, Australia
Top Contributor
106 reviews 106 reviews
29 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall the Grand Chancellor Brisbane is a good hotel representing great value for money. The location on top of Spring Hill is convenient and rooms are spacious, clean and have nice views. Service was also pretty spot on. Why then only rate the hotel as average? Building work. The car park is a building site with sand and cement in... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I planned a short stay in Brisbane to break up a weekend of activities, we booked a mystery deal through wotif and was pleasantly surprised with the hotel we received but that changed when we arrived. I had emailed earlier in the week before arriving to confirm what room we would be in and checked it was... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Katie P, Thank you for taking the time to share your feedback on your recent stay with us. I was very disappointed to hear your comments. I understand that the fire alarm on the evening of your stay was very disruptive and I empathise for the inconvenience this would have caused you, however guest safety is always a priority... More 

Sydney, New South Wales, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We got a great deal at this hotel and even though it is a 10 minute walk to the city we decided to book it. We stayed on the 8th floor which was not yet renovated and was probably why we got a good rate. The bathroom was renovated which was a nice touch, however the room itself smelt stale... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Meagan C Thank you very much for reviewing our hotel based on your experience. I was very disappointed to hear your comments regarding the fire alarm situation. I understand that the fire alarm on the evening of your stay was very disruptive and I empathise for the inconvenience this would have caused you, however guest safety is always a... More 

Moree, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for one night in March. Rooms were clean, sheets smelt lovely, bathroom clean, quick walk to queen street mall or suncorp stadium, nice area, hotel staff lovely, free parking on weekends. Highly recommend!

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Kearney, NE
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is under remodel, but it is not intrusive at all. The room was newly updated, bathroom and shower was large. The bar area is nice, and they have an above average onsite restaurant. The kangaroo appetizer was amazing and definitely something to try There are a few restaurants around the corner ,and it is about a $10 cab... More 

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Gold Coast, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked rooms for my friend and I for Fri/Sat night at a good rate. We were delighted with all aspects of our stay and would definitely use this hotel again, and recommend to others. Top marks for everything - service, staff friendliness, clean comfortable rooms, convenient location.

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Charisse C, Greetings from the Hotel Grand Chancellor Brisbane! Thank you for your time in creating this excellent review of your weekend getaway. I am so glad that you and your friend thoroughly enjoyed your stay and I really appreciate hearing you felt welcomed. Thank you again, we look forward to your next visit. Best regards, Peter Yared General... More 

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even with the ongoing revamping, which will continue until 27 March, the staff maintain the highest of standards - I was greeted with a warm, friendly smile; which; after 24 hours of flying, was just what I needed. Even though check-in was only at 2pm, there was a room ready for me at 10:30. Rooms are neat and tidy, bathrooms... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear MarkE1207, Greetings from Hotel Grand Chancellor Brisbane. Reading your review has really made my day! I am so glad that you enjoyed all aspects of your room and that our staff made you feel very welcome. I will be sure to commend them on their efforts. Thank you again for your recommendation - we look forward to your next... More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Found this hotel as an alternative to the Backpacker chain that I usually stay at. Don't let the ugly dated external building fool you. This 4.5 star hotel offered far more amenities and was way cheaper surprisingly. The lobby was lovely, comfortable and spacious with an abundance of tourist information. I arrived late at night after flight and traffic delays... More 

Was this review helpful? Yes 2
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear BVDonna, Thank you for taking the time to write about your stay. I really appreciate this comprehensive review - provides a great insight for other travelers and I am sure that they also appreciate the effort that you went to. Overall I am so pleased that your holiday was such a positive experience and I am even more thrilled... More 

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here for family great hotel best around affordable the beds where like sleeping on clouds and the room service best hotel to stay at in bris i will be back the customer service 100/100 the nicest people to my kids

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear christylewan, Wow, what a superb review – thank you so much. It really is wonderful to hear such glowing comments from a satisfied guest. I am so pleased that we were able to provide you with such a positive experience. Thank you again; we hope that you return again soon for another great stay. Best regards, Peter Yared General... More 

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