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Grand Chancellor Brisbane

23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
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Grand Chancellor Brisbane
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505 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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English first
  • All months
    (505)
  • Mar-May only
    (137)
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    (132)
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Brisbane, Australia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed yesterday NEW

Firstly we visit the Gold Coast a lot. And the location of this hotel is really good. There was also a fabulous view from our room (floor 31 as I upgraded us) king superior ocean view room. However.... The service from every person we encountered was simply terrible. Some of the worst I've experienced in Qld. The lack of communication... More 

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Maroochydore, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our night at the Hotel Grand Chancellor was superb. The room was very clean and of high standard. Nothing like sleeping on a comfortable bed. We stayed on the 7th floor, the view over the city at night was fantastic. A bit cool on the balcony but worth it. All staff were very friendly and helpful. We stayed for a... More 

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Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here in October 2014 while the hotel was undergoing refurbishment, was a bit noisy but otherwise had a great stay, awesome customer service and the food delicious. Will definitely stay there again!!

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Melbourne
Level Contributor
51 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has recently been upgraded and I found the result to be very stylish and extremely comfortable. The rooms are spacious and the colours and materials used work well. The bed was comfortable but pillows were all too high. The bathroom was great. There is still some renovation work going on and the reception and lifts needs to be... More 

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Perth, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were only in Brisbane overnight and picked this hotel- although the room was very comfortable and spacious with a nice view, unfortunately it was a very hilly walk to the city, with no restaurants nearby for a quick lunch or dinner- we ended up eating in the hotel after searching for an hour, the good was very good- also... More 

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Toowoomba, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Location was excellent - just a short walk around the corner to catch the 'loop' bus which dropped us off in the middle of the mall for our shopping trip. The room was spotless and comfortable with a wonderful view of the city. All of the little extras were provided eg. coffee tea milk (even some biscuits) an iron and... More 

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though the reception and restaurant area are under renovations, the rooms are still quite nice. The restaurant was located in a function and room and it didn't really feel very "romantic" the food was still very good. Parking is very cheap, $20.00 for 3 days from memory.

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear XRIH, Thank you for sharing your feedback on your stay at the Hotel Grand Chancellor Brisbane. I was pleased to read that you liked our rooms and food in the Frescos. I would also like to let you know that the restaurant was temporarily located in the function room while renovations were carried out and has since moved back... More 

Sunshine Coast, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We often stay here when we visit Brisbane for shopping in the city or to go to the Ekka! Front counter staff are always friendly helpful and fast. Easy checkin ....easy check out...Car parking included is a bonus . Very well priced ! On this particular stay there were a lot of renovations going on and therefore I found our... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear debbiesQ4835MA, Thank you so much for leaving this positive review. It is just lovely to read about our guests having had a great experience with us. I am so pleased that you enjoyed the friendly service, great value and lovely food we have to offer. I was however saddened to hear about the bathroom and would urge you to... More 

Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 1 night as we were seeing a show in the city. The hotel and room was average, but the room cost was low so met expectations. The view of the city from the room was nice. The staff were friendly. What surprised me was the pool. To get to the pool you have to walk up an ugly flight... More 

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HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Orchidaus, Greetings from Hotel Grand Chancellor Brisbane. I was pleased to read that you were impressed with our staff and views and that the room met your expectations. It is a shame though that those expectations were quite low. We do feature all room types on the internet so perhaps another room type might be more to your standard.... More 

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